Overall Satisfaction Score
100
The Top 20 Business Instant Messaging Software
Check out this list of the top Business Instant Messaging Software products based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
products based on the experiences of their peers.
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The Top 20 Business Instant Messaging Software
Top Industries of Reviewers:
Computer Software
36%
Information Technology and Services
31%
Marketing and Advertising
21%
Internet
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.5
Meets Requirements
Average: 9.5
9.4
Ease of Doing Business With
Average: 9.6
9.4
Ease of Setup
Average: 9.0
9.5
Quality of Support
Average: 9.4
9.2
Ease of Admin
Average: 9.3
9.2
Overall Satisfaction Score
100
Top Industries of Reviewers:
Information Technology and Services
51%
Computer Software
28%
Financial Services
11%
Marketing and Advertising
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.3
Meets Requirements
Average: 9.5
9.3
Ease of Doing Business With
Average: 9.6
9.3
Ease of Setup
Average: 9.0
9.4
Quality of Support
Average: 9.4
9.0
Ease of Admin
Average: 9.3
9.1
Overall Satisfaction Score
89
Top Industries of Reviewers:
Information Technology and Services
33%
Computer Software
28%
Marketing and Advertising
20%
Higher Education
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.3
Meets Requirements
Average: 9.5
9.3
Ease of Doing Business With
Average: 9.6
9.3
Ease of Setup
Average: 9.0
9.3
Quality of Support
Average: 9.4
9.0
Ease of Admin
Average: 9.3
9.2
Overall Satisfaction Score
89
Top Industries of Reviewers:
Information Technology and Services
42%
Computer Software
24%
Marketing and Advertising
18%
Education Management
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.5
Meets Requirements
Average: 9.5
9.4
Ease of Doing Business With
Average: 9.6
9.5
Ease of Setup
Average: 9.0
9.5
Quality of Support
Average: 9.4
8.9
Ease of Admin
Average: 9.3
9.4
Overall Satisfaction Score
87
Top Industries of Reviewers:
Construction
40%
Retail
21%
Hospitality
21%
Consumer Services
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.2
Meets Requirements
Average: 9.5
9.1
Ease of Doing Business With
Average: 9.6
9.4
Ease of Setup
Average: 9.0
9.1
Quality of Support
Average: 9.4
9.3
Ease of Admin
Average: 9.3
9.2
Overall Satisfaction Score
80
Top Industries of Reviewers:
Marketing and Advertising
32%
Information Technology and Services
26%
Computer Software
26%
Higher Education
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
10.0
Meets Requirements
Average: 9.5
10.0
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.0
10.0
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 9.3
10.0
Overall Satisfaction Score
80
Top Industries of Reviewers:
Marketing and Advertising
49%
Construction
18%
Real Estate
17%
Information Technology and Services
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.4
Meets Requirements
Average: 9.5
9.2
Ease of Doing Business With
Average: 9.6
9.4
Ease of Setup
Average: 9.0
9.0
Quality of Support
Average: 9.4
9.1
Ease of Admin
Average: 9.3
9.3
Overall Satisfaction Score
77
Top Industries of Reviewers:
Information Technology and Services
53%
Computer Software
37%
Human Resources
5%
Information Services
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.6
Meets Requirements
Average: 9.5
9.9
Ease of Doing Business With
Average: 9.6
9.9
Ease of Setup
Average: 9.0
9.9
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 9.3
9.9
Overall Satisfaction Score
76
Top Industries of Reviewers:
Computer Software
71%
Information Technology and Services
15%
Computer & Network Security
7%
Accounting
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.8
Meets Requirements
Average: 9.5
9.4
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.0
9.7
Quality of Support
Average: 9.4
9.5
Ease of Admin
Average: 9.3
9.5
Overall Satisfaction Score
75
Top Industries of Reviewers:
Information Technology and Services
59%
Telecommunications
22%
Computer Software
11%
Financial Services
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.5
Meets Requirements
Average: 9.5
9.5
Ease of Doing Business With
Average: 9.6
9.4
Ease of Setup
Average: 9.0
9.5
Quality of Support
Average: 9.4
9.0
Ease of Admin
Average: 9.3
9.0
Overall Satisfaction Score
75
Top Industries of Reviewers:
Marketing and Advertising
44%
Computer Software
38%
Consumer Services
13%
Education Management
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.8
Meets Requirements
Average: 9.5
9.8
Ease of Doing Business With
Average: 9.6
9.8
Ease of Setup
Average: 9.0
9.9
Quality of Support
Average: 9.4
9.8
Ease of Admin
Average: 9.3
9.5
Overall Satisfaction Score
74
Top Industries of Reviewers:
Medical Devices
38%
Automotive
25%
Health, Wellness and Fitness
19%
Construction
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.9
Meets Requirements
Average: 9.5
9.5
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.0
9.9
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 9.3
9.5
Overall Satisfaction Score
73
Top Industries of Reviewers:
Automotive
29%
Hospital & Health Care
29%
Accounting
21%
Health, Wellness and Fitness
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
10.0
Meets Requirements
Average: 9.5
9.9
Ease of Doing Business With
Average: 9.6
9.7
Ease of Setup
Average: 9.0
0.0
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 9.3
9.4
Overall Satisfaction Score
71
Top Industries of Reviewers:
Hospital & Health Care
33%
Medical Practice
27%
Insurance
23%
Staffing and Recruiting
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.4
Meets Requirements
Average: 9.5
9.4
Ease of Doing Business With
Average: 9.6
9.3
Ease of Setup
Average: 9.0
9.5
Quality of Support
Average: 9.4
9.5
Ease of Admin
Average: 9.3
9.3
Overall Satisfaction Score
71
Top Industries of Reviewers:
Marketing and Advertising
53%
Non-Profit Organization Management
19%
Information Technology and Services
17%
Higher Education
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.6
Meets Requirements
Average: 9.5
9.5
Ease of Doing Business With
Average: 9.6
9.6
Ease of Setup
Average: 9.0
9.8
Quality of Support
Average: 9.4
9.5
Ease of Admin
Average: 9.3
9.4
Overall Satisfaction Score
69
Top Industries of Reviewers:
Transportation/Trucking/Railroad
70%
Hospital & Health Care
14%
Hospitality
9%
Health, Wellness and Fitness
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.6
Meets Requirements
Average: 9.5
9.4
Ease of Doing Business With
Average: 9.6
9.7
Ease of Setup
Average: 9.0
9.6
Quality of Support
Average: 9.4
9.8
Ease of Admin
Average: 9.3
9.1
Overall Satisfaction Score
69
Top Industries of Reviewers:
Information Technology and Services
43%
Computer Software
33%
Education Management
14%
Financial Services
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.5
Meets Requirements
Average: 9.5
9.2
Ease of Doing Business With
Average: 9.6
9.9
Ease of Setup
Average: 9.0
9.7
Quality of Support
Average: 9.4
9.7
Ease of Admin
Average: 9.3
9.9
Overall Satisfaction Score
68
Top Industries of Reviewers:
Construction
26%
Accounting
26%
Leisure, Travel & Tourism
24%
Marketing and Advertising
24%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.0
Meets Requirements
Average: 9.5
9.2
Ease of Doing Business With
Average: 9.6
9.6
Ease of Setup
Average: 9.0
8.9
Quality of Support
Average: 9.4
9.5
Ease of Admin
Average: 9.3
8.9
Overall Satisfaction Score
66
Top Industries of Reviewers:
Information Technology and Services
49%
Computer Software
24%
Hospital & Health Care
14%
Financial Services
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.1
Meets Requirements
Average: 9.5
9.2
Ease of Doing Business With
Average: 9.6
8.9
Ease of Setup
Average: 9.0
9.2
Quality of Support
Average: 9.4
9.0
Ease of Admin
Average: 9.3
8.9
Overall Satisfaction Score
66
Top Industries of Reviewers:
Marketing and Advertising
46%
Information Technology and Services
24%
Computer Software
19%
Management Consulting
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
8.9
Meets Requirements
Average: 9.5
9.3
Ease of Doing Business With
Average: 9.6
9.3
Ease of Setup
Average: 9.0
8.7
Quality of Support
Average: 9.4
9.1
Ease of Admin
Average: 9.3
8.9
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