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Teams Essentials

$4.80
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Microsoft Teams Reviews (18,036)

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Reviews

Microsoft Teams Reviews (18,036)

View 70 Video Reviews
4.4
18,036 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Microsoft Teams for its all-in-one collaboration capabilities, allowing seamless integration of chat, video calls, and file sharing. The platform enhances productivity by keeping everything organized in one place, which simplifies communication and teamwork. However, some users note that it can be resource-heavy and occasionally slow, particularly on lower-spec devices.

Pros & Cons

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Shagah Z.
SZ
Member
Small-Business (50 or fewer emp.)
"Seamless Collaboration and File Sharing with Microsoft Teams"
What do you like best about Microsoft Teams?

I recently joined an organization as a contract employee and, for the first time, I’ve really gotten to experience Teams in a true team environment. I’ve always used Microsoft products, but I’ve never really engaged much with OneDrive or the broader suite of services, especially the cloud side. I’ve been genuinely impressed with what Teams offers.

Between file sharing (and controlling what isn’t shared) and how it integrates with the rest of the Microsoft suite, it’s been a great experience. Being able to open and edit documents right within Teams, whether in Word or PowerPoint, without leaving the platform, makes everything feel much smoother. From a functionality standpoint, Teams does an excellent job of bringing different parts of project management and task management together in one place, and it all works pretty seamlessly.

It’s been great for internal communication, too. We were also able to set up channels with external clients, which made file sharing and collaboration much simpler than they would have been if we had managed documents manually.

Overall, I’m very impressed with the experience, and it’s made me even more of a Microsoft Champion. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The biggest thing I dislike about Teams is notification management, making sure you actually see what people have updated or what feedback they’ve provided. I often felt that I would post something in a channel and it would get lost in the mix, which made it difficult to give or receive feedback in that chat. A lot of the time, I had to tag people directly and then revisit the chat several times a day to make sure I didn’t miss any responses. Overall, when you’re trying to manage multiple things at once, it can get pretty overwhelming to keep up with notifications, especially if you have lots of channels and lots of projects happening at the same time. Review collected by and hosted on G2.com.

Taylor E.
TE
Manager of food and beverage
Small-Business (50 or fewer emp.)
"Easy, Intuitive Messaging That Keeps Communication Organized"
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is how easy and intuitive it is to use. The interface feels very similar to texting, which makes communication quick and natural without a steep learning curve. I also appreciate the clean layout, it’s simple to navigate and keeps everything organized in one place. The speed of the platform stands out as well; messages send quickly, and it’s easy to jump into conversations without delays. Overall, starting conversations, sharing information, and making quick edits is seamless, which makes it a very efficient tool for day-to-day communication Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One of the main drawbacks of Microsoft Teams is that it often requires downloading the app for the best experience. While there is a web version, it can feel limited compared to the desktop app, and it would be more convenient if the full functionality were always accessible directly through a browser. As I was not ever able to use just online platform on my phone.

Additionally, notifications can sometimes be overwhelming or inconsistent, making it easy to miss important messages or feel distracted by constant alerts. This can impact productivity, especially when managing multiple conversations at once. Review collected by and hosted on G2.com.

NM
Insurance Agent
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Microsoft Teams: Seamless Microsoft 365 Integration for Smooth Collaboration"
What do you like best about Microsoft Teams?

Microsoft Teams has been a game-changer for staying organized and connected, especially when juggling multiple projects or working with a team remotely. The platform combines chat, video meetings, file sharing, and collaboration tools all in one place, which makes it incredibly convenient and efficient.

One of the standout features is how seamlessly it integrates with other Microsoft 365 apps like Word, Excel, and Outlook. Being able to edit documents in real time while chatting with coworkers saves a lot of time and keeps everything in sync. The meeting functionality is also reliable, with clear audio and video, screen sharing, and recording options that make collaboration easy—even across different locations.

I also appreciate the ability to organize conversations into channels and teams. It keeps communication structured and prevents things from getting lost in endless email threads. Notifications are customizable too, which helps reduce distractions while still staying informed.

Overall, Microsoft Teams is a powerful, user-friendly tool that makes communication and collaboration much smoother. Whether for business, school, or personal projects, it’s a dependable platform that helps teams stay connected and productive. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One of the biggest challenges is performance—Teams can sometimes feel slow, especially when switching between chats, channels, and meetings. Reducing lag and improving overall speed would make a noticeable difference in daily use. The interface, while feature-rich, can also feel a bit cluttered or overwhelming for new users. A more streamlined, intuitive layout would help people find what they need faster.

Search functionality is another area that could be stronger. Finding older messages or files isn’t always as easy or accurate as it should be, especially in larger organizations with lots of activity. Enhancing search filters and accuracy would save users time and frustration. Review collected by and hosted on G2.com.

Kanishq G.
KG
Anaplan Specialist
Enterprise (> 1000 emp.)
"Seamless, Feature-Rich Collaboration"
What do you like best about Microsoft Teams?

Convenient for communicating with anyone across the organisation almost instantly, and for quickly seeing their status. I also like the interactive features such as screen sharing and recording, and how seamless the overall experience feels.

Also powerful features like creating channels and groups with access control features make it an efficient communication and collaboration tool

Simultaneous edits can be made to a shared file and access management policies for teams is another feature

Blocking of notifications in DND mode , app features which allow access to 365 apps, scheduling connect on the go with mobile application Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Some features can be improved like -

Sometimes app crashes instantly or there is lag in the app connectivity even though network is good ,

Audio video connection can go off sync sometimes

A more collaborative UX app can be done .

Tracking files across different Ms apps like one drive, Outlook can be a challenge. Review collected by and hosted on G2.com.

Lee S.
LS
IT Manager
Small-Business (50 or fewer emp.)
"Seamless Microsoft 365 Integration Makes Collaboration Effortless"
What do you like best about Microsoft Teams?

Microsoft Teams integrates smoothly with the broader Microsoft 365 ecosystem, which makes collaboration feel seamless across chat, meetings, and file sharing. Being able to switch quickly from messaging to video calls, while also accessing shared documents in the same place, is very efficient. It’s especially useful for organisations already invested in Microsoft services, since it reduces the need to rely on multiple separate tools for everyday work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The platform can feel slow and resource-heavy at times, especially on lower-spec machines. Notifications can also be overwhelming and hard to manage effectively. For new users, the interface can be confusing, and some features feel buried or inconsistent between the desktop and web versions, which makes navigation less intuitive. Review collected by and hosted on G2.com.

Kunjan D.
KD
Junior Technical support
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"A simple solution for better teamwork and communication"
What do you like best about Microsoft Teams?

Microsoft Teams is like a one-stop place where you can chat, join meetings, share files, and work together without switching between apps. It also has smart features (AI) that help save time by creating summaries and handling small tasks. You can work on documents together in real time and keep everything organized, which makes teamwork easier. Within the organization, file sharing works smoothly, Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

For guest users, file sharing is not available by default. For that, we need to set up B2B (business-to-business) access to allow external collaboration. Features don’t always work the same on web, desktop, and mobile, which can be confusing. Search and file sharing can also be tricky sometimes. Overall, it works well, but a few things could be simpler and smoother. Review collected by and hosted on G2.com.

Judah L.
JL
Manager
Small-Business (50 or fewer emp.)
"Microsoft Teams Streamlines Collaboration with an Intuitive All-in-One Workspace"
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is that it brings all my essential work tools together in one simple, intuitive interface. I no longer have to bounce between different apps, since chat, video meetings, and file sharing are seamlessly integrated in one place. The layout is clear and straightforward, which makes it easy to navigate even for team members who aren’t especially tech-savvy. Overall, it has noticeably streamlined our day-to-day workflow and made collaboration feel more natural and connected. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The biggest downside is that the desktop app can be very resource-heavy, sometimes slowing down my computer during large video calls. It also takes a while to load when switching between different organizations or accounts. Review collected by and hosted on G2.com.

mohd z.
MZ
Talent Acquisition Recruiter
Enterprise (> 1000 emp.)
"Teams ,best connecting app for a company"
What do you like best about Microsoft Teams?

Microsoft Teams offers one of the best user interfaces for smooth communication. Its seamless integration with Outlook makes scheduling and joining meetings effortless. The video calling feature, with multiple filters and customizable backgrounds, adds a professional and engaging touch. The calendar view is intuitive and makes it easy to track upcoming meetings and events. Screen sharing is smooth and reliable, and the option to give participants access to control your screen makes collaboration even more effective. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One challenge with Microsoft Teams is viewing someone’s profile picture, as it cannot be enlarged to see the full image. There is also no option to mark a chat as unread once it has been opened, which makes it harder to keep track of pending responses. Finding older chat messages can be difficult, as the search function is not always intuitive or accurate. Notifications can sometimes be delayed or missed, especially when switching between devices. File search is also not very efficient, making it challenging to quickly locate shared documents from past conversations. Additionally, there are times when copying data from Excel and directly sharing it in Teams does not work smoothly, especially with large or complex tables. Review collected by and hosted on G2.com.

Asha J.
AJ
Marketing Automations Specialist
Enterprise (> 1000 emp.)
"Streamlining communication with simple and effective collaboration"
What do you like best about Microsoft Teams?

I have been using Microsoft Teams regularly, and overall, my experience has been quite positive. What stands out the most to me is how easy it is to use, even for someone who isn't very technical. The interface is simple, and after a short time, it becomes very intuitive to navigate between chats, teams, and meetings.

In terms of features, it offers pretty much everything I need for daily work, chat, video calls, file sharing, and collaboration tools, all in one place. I don't have to rely on multiple apps anymore, which really improves productivity.

The integration is another big advantage. Since it connects smoothly with other Microsoft tools like Word, Excel, and Outlook, it makes workflows much more seamless. Sharing and editing documents within Teams is especially convenient.

From an implementation perspective, getting started was straightforward, and I didn't face any major issues during setup. I also use it quite frequently throughout the day, and it has been reliable for both communication and meetings.

Overall, I would say Microsoft Teams is a well-rounded tool that balances ease of use with a strong set of features, making it a solid choice for team collaboration. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Honestly, I haven't had any major issues with Microsoft Teams so far. In my day-to-day use, it's been pretty reliable and does what I need without much trouble. Everything from chatting to meetings and file sharing works smoothly, and once you get used to it, it becomes part of your routine. I also like how everything is organized in one place, which makes communication and collaboration easier.

That said, one thing I have noticed is that it can feel a bit overwhelming when you're part of many teams or channels. Messages can pile up quickly, and sometimes it's easy to miss important updates unless you're constantly checking.

Overall, my experience has been quite positive, with just that small challenge in staying on top of everything. Review collected by and hosted on G2.com.

Sumit B.
SB
Senior Network Engineer
Computer & Network Security
Enterprise (> 1000 emp.)
"All-in-One Collaboration Hub with Seamless Microsoft 365 Integration"
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is how everything I need for collaboration is in one place. It makes daily communication incredibly smooth. Whether it's chatting, jumping into a quick call, or sharing files. The integration with Microsoft 365 is a huge plus because I can open and co-edit documents directly inside Teams without switching apps.

From a UI/UX point of view, Teams feels clean and intuitive. The layout is familiar, and it's easy to navigate between chats, channels, and meetings.

In terms of value, I feel Teams delivers strong ROI, especially for organizations already using Microsoft 365. Everything is integrated- Outlook, SharePoint, OneDrive, and Office apps.

Support and indoctrination were straightforward. Getting started did not require much training, and most features are self-explanatory. When needed, Microsoft documentation and in-app guidance were helpful enough to get things done quickly.

The AI features in Teams genuinely make the overall experience smoother. Things like meeting transcripts, noise suppression, suggested replies, and smarter search save a lot of time during a busy day.

In teams of performance, Teams handles day-to-day workload really well. It runs smoothly even with multiple chats, meetings, and shared files open at the same time. The call quality is reliable, and the app feels stable even during heavier usege, which makes it easy to depend on for work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I dislike about Microsoft Teams is that it can feel heavy at times, especially when switching quickly between chats, channels, and meetings. It also uses quite a bit of system resources, so performance can drop on older devices. Notification can get overwhelming if you are part of many channels, and managing them takes some manual adjustment. File management across chats and channels also gets a bit cluttered, making it hard to locate older documents. There are occasional audio or video glitches during meetings, and the search feature sometimes misses older messages. There are no deal-breakers, but they do affect the overall experience occasionally, Review collected by and hosted on G2.com.

Questions about Microsoft Teams? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
Last activity over 4 years ago

How would you in future improve on sync calendar function well for ease of coordinating activities and meetings. Launch quick meetings is also a problem.

GU
Guest User
Last activity about 2 months ago

What software do you need for Microsoft teams?

10 Upvotes
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Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month
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File Sharing
Notifications
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Audio Conferencing
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Screen Sharing
Live Chat
Scheduling
Recording
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