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Microsoft Teams Reviews & Product Details

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Teams Essentials

$4.80
1 User Per Month

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Microsoft Teams Reviews (17,986)

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Reviews

Microsoft Teams Reviews (17,986)

View 70 Video Reviews
4.4
17,986 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Microsoft Teams for its all-in-one collaboration capabilities, allowing seamless integration of chat, video calls, and file sharing. The platform enhances productivity by keeping everything organized in one place, which simplifies communication and teamwork. However, some users note that it can be resource-heavy and occasionally slow, particularly on lower-spec devices.

Pros & Cons

Generated from real user reviews
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Asha J.
AJ
Marketing Operations Specialist
Enterprise (> 1000 emp.)
"Streamlining communication with simple and effective collaboration"
What do you like best about Microsoft Teams?

I have been using Microsoft Teams regularly, and overall, my experience has been quite positive. What stands out the most to me is how easy it is to use, even for someone who isn't very technical. The interface is simple, and after a short time, it becomes very intuitive to navigate between chats, teams, and meetings.

In terms of features, it offers pretty much everything I need for daily work, chat, video calls, file sharing, and collaboration tools, all in one place. I don't have to rely on multiple apps anymore, which really improves productivity.

The integration is another big advantage. Since it connects smoothly with other Microsoft tools like Word, Excel, and Outlook, it makes workflows much more seamless. Sharing and editing documents within Teams is especially convenient.

From an implementation perspective, getting started was straightforward, and I didn't face any major issues during setup. I also use it quite frequently throughout the day, and it has been reliable for both communication and meetings.

Overall, I would say Microsoft Teams is a well-rounded tool that balances ease of use with a strong set of features, making it a solid choice for team collaboration. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Honestly, I haven't had any major issues with Microsoft Teams so far. In my day-to-day use, it's been pretty reliable and does what I need without much trouble. Everything from chatting to meetings and file sharing works smoothly, and once you get used to it, it becomes part of your routine. I also like how everything is organized in one place, which makes communication and collaboration easier.

That said, one thing I have noticed is that it can feel a bit overwhelming when you're part of many teams or channels. Messages can pile up quickly, and sometimes it's easy to miss important updates unless you're constantly checking.

Overall, my experience has been quite positive, with just that small challenge in staying on top of everything. Review collected by and hosted on G2.com.

Sumit B.
SB
Senior Network Engineer
Computer & Network Security
Enterprise (> 1000 emp.)
"All-in-One Collaboration Hub with Seamless Microsoft 365 Integration"
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is how everything I need for collaboration is in one place. It makes daily communication incredibly smooth. Whether it's chatting, jumping into a quick call, or sharing files. The integration with Microsoft 365 is a huge plus because I can open and co-edit documents directly inside Teams without switching apps.

From a UI/UX point of view, Teams feels clean and intuitive. The layout is familiar, and it's easy to navigate between chats, channels, and meetings.

In terms of value, I feel Teams delivers strong ROI, especially for organizations already using Microsoft 365. Everything is integrated- Outlook, SharePoint, OneDrive, and Office apps.

Support and indoctrination were straightforward. Getting started did not require much training, and most features are self-explanatory. When needed, Microsoft documentation and in-app guidance were helpful enough to get things done quickly.

The AI features in Teams genuinely make the overall experience smoother. Things like meeting transcripts, noise suppression, suggested replies, and smarter search save a lot of time during a busy day.

In teams of performance, Teams handles day-to-day workload really well. It runs smoothly even with multiple chats, meetings, and shared files open at the same time. The call quality is reliable, and the app feels stable even during heavier usege, which makes it easy to depend on for work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I dislike about Microsoft Teams is that it can feel heavy at times, especially when switching quickly between chats, channels, and meetings. It also uses quite a bit of system resources, so performance can drop on older devices. Notification can get overwhelming if you are part of many channels, and managing them takes some manual adjustment. File management across chats and channels also gets a bit cluttered, making it hard to locate older documents. There are occasional audio or video glitches during meetings, and the search feature sometimes misses older messages. There are no deal-breakers, but they do affect the overall experience occasionally, Review collected by and hosted on G2.com.

Eashan M.
EM
Software engineer
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Teams makes work life so much more simpler and efficent"
What do you like best about Microsoft Teams?

As a software enigneer, what I like most about Microsoft Teams is how it brings evrything together in one place. From a development standpoint, I really appriciate how the app reduces friction for the end user. Similar to how we build features in our own product — for example, we have a donation flow where users can complete the whole thing in one click without navigating through multiple pages — Teams does the same thing with communication. Sending a message, joining a meeting, sharing a file, it’s all their in one spot. You dont have to switch between 5 diffrent apps. It makes the experience smooth and user freindly, which is somthing I always try to achive in my own work tooo. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing that really bothers me sometime is the response time. Like when you send a messege or make a request, the server takes way too much time to respond. It gets frustratig especially when you are in middle of somthing urgent and you just waitting for a simple reply or action to complet. As a software enginear I understand that server latency can be a challange but when it hapens frequently it realy effects the productivity. There are times when even seding a basic messege feels slow, and the app somtimes lags or freezes for a momment which is anoying. I wish they could optimise the backend performence a bit more so the experiance feels more smoother and faster for everyday use. Review collected by and hosted on G2.com.

Jaish M.
JM
Software Engineer Internship
Small-Business (50 or fewer emp.)
"Reliable AI-Integrated Meetings with Great Transcripts"
What do you like best about Microsoft Teams?

It has AI integrated features that help me manage meetings and transcripts. It also has good features overall and feels reliable compared to other software. For example, when I close the mic, it actually closes my microphone at the OS level, whereas in Google Meet it only stops the signal and my mic still remains open. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The UI could be easier to use, especially if everything were integrated in one place, similar to how email works in Outlook. Right now, we have to open two different tabs to manage things. Also, sometimes when one person calls me and, at the same time, another person calls, it shows up as two separate calls, which creates a problem. On the security side, I’m also not able to tell whether my messages with different employees can be seen by the company or not. Review collected by and hosted on G2.com.

SR
Medical Biller Assistance
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Microsoft Teams: Our All-in-One, Fun, Everyday Communication Hub"
What do you like best about Microsoft Teams?

Microsoft Teams has been our one and only way to communicate at work. Teams ARE ALL IN (PACKAGE). I can react to messages whenever I want, and it’s easy to access and fun to use. We use it every day, and it keeps staying in touch simple and straightforward. In terms of integration, I can easily access the file such as word, excel, pdf, and etc. Implementing and navigating through teams help me boost productivity and help us collaborate more. Also, if there's an issue, I can easily report it to the customer support. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

I have nothing to say. The application is beyond perfect! Review collected by and hosted on G2.com.

Hemant Pratap S.
HS
Sr. Associate
Enterprise (> 1000 emp.)
"I have been using Microsoft teams. It’s a good platform for team to collaborate also for meetings."
What do you like best about Microsoft Teams?

I really like how Microsoft Teams is now tightly integrated with Exchange Online—especially with features like meeting recap, transcription, and smarter calendar sync, which reduce manual follow-ups.

From an admin side, the improved compliance, audit logs, and app governance in Teams Admin Center make it much easier to manage security and user activity.

As a user, AI summaries and better chat organization save a lot of time and make daily collaboration far more efficient. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One area where Microsoft Teams can improve is performance and resource usage, as it still feels heavy at times, especially during large meetings or when multiple apps are running.

From an admin perspective, more granular controls and clearer visibility across Teams–Exchange dependencies (like mailbox-related issues impacting meetings) would make troubleshooting faster.

As a user, notifications and chat organization can still feel cluttered, so smarter prioritization and cleaner UI would really enhance the experience. Review collected by and hosted on G2.com.

Nigel S.
NS
Unified Communications Network Engineer
Enterprise (> 1000 emp.)
"Microsoft Teams as a Command Center: Seamless AI Recaps, Loop, and Collaboration in One Place"
What do you like best about Microsoft Teams?

What makes Microsoft Teams stand out is its ability to act as a central "command center" that effectively bridges the gap between deep focus and active collaboration. The most impressive aspect is the seamless integration of AI-driven recaps and live Loop components, which ensure that no one has to waste time hunting for meeting minutes or the latest version of a document. By consolidating chat, high-fidelity video conferencing, and real-time co-authoring into a single interface, it transforms a fragmented digital workspace into a cohesive environment where information flows naturally without the constant need to switch between apps. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The app is notorious for being resource-heavy; it can consume a significant amount of RAM, leading to slowed performance or "lag" on older hardware, especially during video calls with many participants. Review collected by and hosted on G2.com.

Kiran S.
KS
Senior UX Designer
Computer Software
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"All-in-One Tool for Smooth Team Collaboration"
What do you like best about Microsoft Teams?

One thing I like most about Microsoft Teams is that everything is in one place. Chatting, meetings, file sharing, and collaborating on documents are all easy to manage without having to switch between different apps. It also works really well with other Microsoft tools, like Outlook and OneDrive, which makes day-to-day tasks smoother. Overall, it simplifies communication and helps keep work organized. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I don’t like about Microsoft Teams is that it can feel a bit slow at times, especially when I’m switching between chats and channels. Notifications can also be a bit overwhelming, and it’s easy to miss important messages. On top of that, the interface can feel crowded, particularly when you’re new to it and still trying to find your way around. Review collected by and hosted on G2.com.

BY
Solution Architect
Mid-Market (51-1000 emp.)
"Smooth Video Conferencing Experience with Microsoft Teams"
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is its all-in-one collaboration capability. It allows users to chat, make video calls, share files, and manage meetings within a single platform, which makes communication more efficient.

I also like the integration with other Microsoft 365 services such as Outlook, SharePoint, and OneDrive, which helps improve productivity and makes it easy to work on documents together in real time.

Additionally, the team and channel structure makes it easy to organize conversations and keep work related to specific projects in one place. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I dislike about Microsoft Teams is that it can be performance-heavy and sometimes laggy, especially on lower-spec machines. The structure of Teams, Channels, and Chats can also be confusing for new users, and finding older messages or files is not always intuitive. Additionally, notifications can be overwhelming if not configured properly. Review collected by and hosted on G2.com.

Greg W.
GW
Managing Partner
Consulting
Small-Business (50 or fewer emp.)
"A Central Hub That Streamlines Communication and Collaboration"
What do you like best about Microsoft Teams?

Microsoft Teams gives us a single, central place for internal communication, meetings, file collaboration, and overall team coordination. What stands out most to me is how smoothly it fits into the broader Microsoft ecosystem. Being able to move between chats, calls, meetings, calendars, and shared files without constantly switching platforms makes our day-to-day work much more efficient. It’s helped us keep communication organized, and it gives the business a more professional, connected working environment. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

At times, Teams can feel a bit heavy to use, and some features or settings aren’t always as intuitive or easy to find as they could be. Review collected by and hosted on G2.com.

Questions about Microsoft Teams? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity about 2 months ago

What software do you need for Microsoft teams?

10 Upvotes
17
Join the conversation
Verified User
G2
Verified User
Last activity over 4 years ago

How would you in future improve on sync calendar function well for ease of coordinating activities and meetings. Launch quick meetings is also a problem.

Pricing Options

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month
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Microsoft Teams Features
File Sharing
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Search
Audio Conferencing
Video Conferencing
Screen Sharing
Live Chat
Scheduling
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