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Posted within
HubSpot Service Hub
1
1
How does HubSpot Service Hub contribute to creating a more cohesive and effective customer servic...
How does HubSpot Service Hub contribute to creating a more cohesive and effective customer service experience?
Shared Inbox Software
Conversational Support Software
Live Chat Software
help desk software
Enterprise Feedback Management Software
Customer Self-Service Software
Digital Customer Service Platforms
1
person commented
TB
Timothy B.
Pinned by G2 as a
common question.
Posted within
Salesforce Service Cloud
1
1
How does Salesforce Service Cloud contribute to creating a more responsive and efficient customer...
How does Salesforce Service Cloud contribute to creating a more responsive and efficient customer service experience?
Digital Customer Service Platforms
Contact Center Quality Assurance Software
Conversational Support Software
Customer Communications Management Software
Contact Center Knowledge Base Software
Social Customer Service Software
Live Chat Software
help desk software
Contact Center Workforce Software
Enterprise Feedback Management Software
Contact Center Software
Customer Self-Service Software
Complaint Management Software
Customer Success Software
Customer Service Automation Software
3
people commented
TP
Tejas P.
VK
JS
Pinned by G2 as a
common question.
Posted within
Zoho Desk
1
1
How is Zoho Desk enhancing customer service management in diverse business sectors?
How is Zoho Desk enhancing customer service management in diverse business sectors?
Digital Customer Service Platforms
Social Customer Service Software
Live Chat Software
help desk software
Customer Self-Service Software
Customer Communications Management Software
Google Workspace for Sales Software
Contact Center Knowledge Base Software
Complaint Management Software
Pinned by G2 as a
common question.
Posted within
Zoho Desk
1
1
How does Zoho Desk streamline customer service operations for businesses of all sizes?
How does Zoho Desk streamline customer service operations for businesses of all sizes?
Digital Customer Service Platforms
Social Customer Service Software
Live Chat Software
help desk software
Customer Self-Service Software
Customer Communications Management Software
Google Workspace for Sales Software
Contact Center Knowledge Base Software
Complaint Management Software
1
person commented
NS
Naresh S.
Pinned by G2 as a
common question.
Posted within
Zoho Desk
1
1
What is Zoho Desk used for?
What is Zoho Desk used for?
Digital Customer Service Platforms
Social Customer Service Software
Live Chat Software
help desk software
Customer Self-Service Software
Customer Communications Management Software
Google Workspace for Sales Software
Contact Center Knowledge Base Software
Complaint Management Software
1
person commented
AP
Alin P.
Pinned by G2 as a
common question.
Posted within
Freshdesk
1
1
What is Freshdesk used for?
What is Freshdesk used for?
Digital Customer Service Platforms
Shared Inbox Software
Conversational Support Software
Complaint Management Software
Social Customer Service Software
Live Chat Software
help desk software
Customer Self-Service Software
Customer Communications Management Software
4
people commented
MP
Mandar P.
BD
JM
TB
Pinned by G2 as a
common question.
Posted within
Tidio
1
1
What is Tidio used for?
What is Tidio used for?
Chatbots Software
E-Commerce Tools
Live Chat Software
help desk software
Customer Self-Service Software
Social Customer Service Software
3
people commented
SS
Samuel S.
SY
JV
Pinned by G2 as a
common question.
Posted within
TeamSupport
1
1
What is TeamSupport used for?
What is TeamSupport used for?
Live Chat Software
help desk software
Customer Self-Service Software
Social Customer Service Software
Digital Customer Service Platforms
Conversational Support Software
1
person commented
KC
Kritik C.
Pinned by G2 as a
common question.
Posted within
Deskpro
1
1
What is Deskpro used for?
What is Deskpro used for?
Live Chat Software
Customer Self-Service Software
help desk software
Digital Customer Service Platforms
1
person commented
CV
Cathleen V.
Pinned by G2 as a
common question.
Posted within
Sugar Serve
1
1
What is Sugar Serve used for?
What is Sugar Serve used for?
help desk software
Customer Self-Service Software
Pinned by G2 as a
common question.
Posted within
Zendesk Support Suite
1
1
Is there a free version of Zendesk?
Is there a free version of Zendesk?
Digital Customer Service Platforms
Genesys AppFoundry Marketplace
Shared Inbox Software
Conversational Support Software
Complaint Management Software
Contact Center Knowledge Base Software
IT Service Management Tools
Chatbots Software
Google Workspace for Sales Software
Google Workspace Communication Tools
Social Customer Service Software
Live Chat Software
help desk software
Customer Self-Service Software
Proactive Notification Software
7
people commented
AG
Ankur G.
AM
GN
AS
SS
RG
JC
Pinned by G2 as a
common question.
Posted within
Crisp
1
1
What does Crisp do?
What does Crisp do?
Social Customer Service Software
Live Chat Software
help desk software
Customer Self-Service Software
Conversational Support Software
Digital Customer Service Platforms
Pinned by G2 as a
common question.
Posted within
Zendesk Support Suite
1
1
Is zendesk any good?
Is zendesk any good?
Digital Customer Service Platforms
Genesys AppFoundry Marketplace
Shared Inbox Software
Conversational Support Software
Complaint Management Software
Contact Center Knowledge Base Software
IT Service Management Tools
Chatbots Software
Google Workspace for Sales Software
Google Workspace Communication Tools
Social Customer Service Software
Live Chat Software
help desk software
Customer Self-Service Software
Proactive Notification Software
8
people commented
GZ
Gil Z.
NL
RF
RK
CN
PC
FI
AM
Pinned by G2 as a
common question.
Posted within
Drift
1
1
What is a drift playbook?
What is a drift playbook?
Conversational Support Software
Digital Experience Platforms (DXP)
AI Sales Assistant Software
Conversational Marketing Software
Chatbots Software
Email Signature Software
Bot Platforms Software
Live Chat Software
Customer Self-Service Software
Buyer Intent Data Tools
1
person commented
SH
Sarah H.
Pinned by G2 as a
common question.
Posted within
Zendesk Support Suite
1
1
What can you do with Zendesk?
What can you do with Zendesk?
Digital Customer Service Platforms
Genesys AppFoundry Marketplace
Shared Inbox Software
Conversational Support Software
Complaint Management Software
Contact Center Knowledge Base Software
IT Service Management Tools
Chatbots Software
Google Workspace for Sales Software
Google Workspace Communication Tools
Social Customer Service Software
Live Chat Software
help desk software
Customer Self-Service Software
Proactive Notification Software
3
people commented
AV
Aditya V.
MM
PC
Pinned by G2 as a
common question.
Posted within
Freshdesk
1
1
What is the use of freshdesk?
What is the use of freshdesk?
Shared Inbox Software
Conversational Support Software
Social Customer Service Software
Live Chat Software
help desk software
Customer Self-Service Software
3
people commented
Freshdesk
AB
CK
Pinned by G2 as a
common question.
Posted within
Zendesk Support Suite
1
1
What is Zendesk Support Suite?
What is Zendesk Support Suite?
Genesys AppFoundry Marketplace
Conversational Support Software
Complaint Management Software
Contact Center Knowledge Base Software
IT Service Management Tools
Chatbots Software
Google Workspace for Sales Software
Google Workspace Communication Tools
Social Customer Service Software
Live Chat Software
help desk software
Contact Center Operations Software
Customer Self-Service Software
Proactive Notification Software
Shared Inbox Software
Digital Customer Service Platforms
4
people commented
JF
James F.
VC
SK
VK
Pinned by G2 as a
common question.
Posted within
Kapture CX
0
0
What do you recommend for companies considering Kapture CX for customer experience management?
What do you recommend for companies considering Kapture CX for customer experience management?
AI Chatbots Software
Conversational Support Software
Customer Communications Management Software
Contact Center Knowledge Base Software
Chatbots Software
Social Customer Service Software
Live Chat Software
help desk software
Field Service Management Software
Customer Self-Service Software
Complaint Management Software
Digital Customer Service Platforms
Pinned by G2 as a
common question.
Posted within
Seismic Knowledge
0
0
What are the benefits and drawbacks of using Seismic Knowledge for sales enablement?
What are the benefits and drawbacks of using Seismic Knowledge for sales enablement?
Contact Center Knowledge Base Software
Productivity Bots Software
Customer Self-Service Software
Q&A Platforms
Pinned by G2 as a
common question.
Posted within
Aisera
0
0
What do you recommend for companies considering Aisera for AI-powered customer support?
What do you recommend for companies considering Aisera for AI-powered customer support?
AI Agents
AIOps Tools
Chatbots Software
Bot Platforms Software
Enterprise Search Software
Customer Self-Service Software
IT Service Management Tools
Customer Service Automation Software
Pinned by G2 as a
common question.
Posted within
Higher Logic Vanilla
0
0
What advice do you have for others considering Higher Logic Vanilla for community engagement?
What advice do you have for others considering Higher Logic Vanilla for community engagement?
Online Community Management Software
Customer Self-Service Software
Pinned by G2 as a
common question.
Posted within
Ingeniux
0
0
What advice would you give to those considering Ingeniux for web content management?
What advice would you give to those considering Ingeniux for web content management?
WebOps Platforms
Headless CMS Software
Portals Software
Web Content Management Software
Customer Self-Service Software
Digital Experience Platforms (DXP)
Pinned by G2 as a
common question.
Posted within
Lime CRM
0
0
What is your experience with Lime CRM for customer relationship management, and what improvements...
What is your experience with Lime CRM for customer relationship management, and what improvements could be made?
CRM Software
help desk software
Customer Communications Management Software
Live Chat Software
Customer Self-Service Software
Digital Customer Service Platforms
Pinned by G2 as a
common question.
Posted within
Vision Helpdesk
0
0
What improvements would you recommend for Vision Helpdesk to better meet your customer support ne...
What improvements would you recommend for Vision Helpdesk to better meet your customer support needs?
Service Desk Software
help desk software
Customer Self-Service Software
Live Chat Software
Pinned by G2 as a
common question.
Posted within
Webex Contact Center
0
0
What improvements would you recommend for Webex Contact Center to better meet your customer servi...
What improvements would you recommend for Webex Contact Center to better meet your customer service needs?
Live Chat Software
Call Center Infrastructure (CCI) Software
Contact Center Software
Customer Self-Service Software
Contact Center Workforce Software
Customer Service Automation Software
Pinned by G2 as a
common question.
Posted within
Richpanel
0
0
What do you like most about Richpanel for customer support, and what needs improvement?
What do you like most about Richpanel for customer support, and what needs improvement?
Digital Customer Service Platforms
Conversational Support Software
Live Chat Software
help desk software
Customer Self-Service Software
E-Commerce Tools
Pinned by G2 as a
common question.
Posted within
Upland Panviva
0
0
How does Panviva support your knowledge management needs, and do you recommend it for large teams?
How does Panviva support your knowledge management needs, and do you recommend it for large teams?
Knowledge Base Software
Contact Center Knowledge Base Software
Customer Self-Service Software
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
Tidio
0
0
How can I set up and optimize chatbots in Tidio for my e-commerce site?
How can I set up and optimize chatbots in Tidio for my e-commerce site?
AI Chatbots Software
Shared Inbox Software
Customer Communications Management Software
Digital Adoption Platforms
Conversational Marketing Software
Chatbots Software
Social Customer Service Software
E-Commerce Tools
Live Chat Software
help desk software
Customer Self-Service Software
Conversational Support Software
2
people commented
MS
Majdi S.
JA
Pinned by G2 as a
common question.
Posted within
LiveAgent
0
0
I'm stuck on setting up automated ticketing in LiveAgent. How can I streamline customer support r...
I'm stuck on setting up automated ticketing in LiveAgent. How can I streamline customer support requests?
Customer Self-Service Software
Social Customer Service Software
help desk software
Live Chat Software
Digital Customer Service Platforms
Pinned by G2 as a
common question.
Posted within
NICE CXone Mpower
0
0
How does NICE CXone enhance customer service, and what features should a new user focus on for ma...
How does NICE CXone enhance customer service, and what features should a new user focus on for maximum impact?
Digital Customer Service Platforms
Contact Center Quality Assurance Software
Speech Analytics Software
Contact Center Knowledge Base Software
Auto Dialer Software
Live Chat Software
help desk software
Contact Center Workforce Software
Call Center Infrastructure (CCI) Software
Contact Center Software
Customer Self-Service Software
Customer Service Automation Software
Pinned by G2 as a
common question.
Posted within
Front
0
0
What are some advanced integrations and use cases of Front in managing customer communications in...
What are some advanced integrations and use cases of Front in managing customer communications in e-commerce?
Email Management Software
Digital Customer Service Platforms
Business Instant Messaging Software
Email Client Software
Shared Inbox Software
Conversational Support Software
Complaint Management Software
Customer Communications Management Software
Social Customer Service Software
Live Chat Software
help desk software
Customer Self-Service Software
Pinned by G2 as a
common question.
Posted within
Freshdesk
0
0
What innovative customer service strategies are companies implementing using Freshdesk?
What innovative customer service strategies are companies implementing using Freshdesk?
Digital Customer Service Platforms
Shared Inbox Software
Conversational Support Software
Complaint Management Software
Social Customer Service Software
Live Chat Software
help desk software
Customer Self-Service Software
Customer Communications Management Software
Pinned by G2 as a
common question.
Posted within
Intercom
0
0
How is Intercom reshaping the landscape of customer communication and engagement?
How is Intercom reshaping the landscape of customer communication and engagement?
Digital Customer Service Platforms
Intelligent Virtual Assistants Software
Shared Inbox Software
Conversational Support Software
Customer Communications Management Software
Digital Adoption Platforms
Conversational Marketing Software
Chatbots Software
Social Customer Service Software
Live Chat Software
help desk software
Customer Self-Service Software
AI Chatbots Software
Customer Service Automation Software
Pinned by G2 as a
common question.
Posted within
Zendesk Support Suite
0
0
How is Zendesk Support Suite transforming the customer service experience in various industries?
How is Zendesk Support Suite transforming the customer service experience in various industries?
Digital Customer Service Platforms
Genesys AppFoundry Marketplace
Shared Inbox Software
Conversational Support Software
Complaint Management Software
Contact Center Knowledge Base Software
IT Service Management Tools
Chatbots Software
Google Workspace for Sales Software
Google Workspace Communication Tools
Social Customer Service Software
Live Chat Software
help desk software
Customer Self-Service Software
Proactive Notification Software
1
person commented
OE
Omiunu E.
Pinned by G2 as a
common question.
Posted within
Freshdesk
0
0
How is Freshdesk being used to enhance operational efficiency and user experience in its specific...
How is Freshdesk being used to enhance operational efficiency and user experience in its specific field?
Digital Customer Service Platforms
Shared Inbox Software
Conversational Support Software
Complaint Management Software
Social Customer Service Software
Live Chat Software
help desk software
Customer Self-Service Software
Customer Communications Management Software
1
person commented
FA
Fabio A.
Pinned by G2 as a
common question.
Posted within
Salesforce Service Cloud
0
0
How is Salesforce Service Cloud being used to enhance operational efficiency and user experience ...
How is Salesforce Service Cloud being used to enhance operational efficiency and user experience in its specific field?
Digital Customer Service Platforms
Contact Center Quality Assurance Software
Conversational Support Software
Customer Communications Management Software
Contact Center Knowledge Base Software
Social Customer Service Software
Live Chat Software
help desk software
Contact Center Workforce Software
Enterprise Feedback Management Software
Contact Center Software
Customer Self-Service Software
Complaint Management Software
Customer Success Software
Customer Service Automation Software
4
people commented
SG
Sujay G.
VP
SK
AB
Pinned by G2 as a
common question.
Posted within
Gladly
0
0
What is Gladly used for?
What is Gladly used for?
Customer Service Automation Software
Digital Customer Service Platforms
Conversational Support Software
Social Customer Service Software
Live Chat Software
help desk software
Contact Center Software
Customer Self-Service Software
Intelligent Virtual Assistants Software
2
people commented
AT
Angela T.
KV
Pinned by G2 as a
common question.
Posted within
Helpwise
0
0
What is Helpwise used for?
What is Helpwise used for?
Digital Customer Service Platforms
Email Client Software
Shared Inbox Software
Conversational Support Software
Customer Communications Management Software
Conversational Marketing Software
Social Customer Service Software
Live Chat Software
help desk software
Customer Self-Service Software
Chatbots Software
1
person commented
DV
Daniel V.
Pinned by G2 as a
common question.
Posted within
Intercom
0
0
What is Intercom used for?
What is Intercom used for?
Digital Customer Service Platforms
Intelligent Virtual Assistants Software
Shared Inbox Software
Conversational Support Software
Customer Communications Management Software
Digital Adoption Platforms
Conversational Marketing Software
Chatbots Software
Social Customer Service Software
Live Chat Software
help desk software
Customer Self-Service Software
Customer Service Automation Software
3
people commented
JT
Jhoanna T.
MC
LA
Pinned by G2 as a
common question.
Posted within
Front
0
0
What is Front used for?
What is Front used for?
Digital Customer Service Platforms
Business Instant Messaging Software
Email Client Software
Shared Inbox Software
Conversational Support Software
Complaint Management Software
Customer Communications Management Software
Social Customer Service Software
Live Chat Software
help desk software
Customer Self-Service Software
Email Management Software
2
people commented
JW
John W.
LA
Pinned by G2 as a
common question.
Posted within
Freshservice
0
0
What is Freshservice used for?
What is Freshservice used for?
IT Service Management Tools
IT Alerting Software
Incident Management Software
Enterprise IT Management Software
Service Desk Software
Customer Self-Service Software
2
people commented
LF
Lex F.
AN
Pinned by G2 as a
common question.
Posted within
Appy Pie
0
0
What is Appy Pie used for?
What is Appy Pie used for?
Digital Customer Service Platforms
Chatbots Software
iPaaS Software
No-Code Development Platforms
Website Builder Software
Drag and Drop App Builder Software
Live Chat Software
help desk software
Customer Self-Service Software
Photo Editing Software
Pinned by G2 as a
common question.
Posted within
Salesforce Essentials
0
0
What is Salesforce Essentials used for?
What is Salesforce Essentials used for?
Google Workspace for Sales Software
Outbound Call Tracking Software
Live Chat Software
help desk software
Customer Self-Service Software
CRM Software
Digital Customer Service Platforms
Pinned by G2 as a
common question.
Posted within
Drift
0
0
What is Drift used for?
What is Drift used for?
Business Scheduling Software
Buyer Intent Data Providers
Conversational Support Software
AI Sales Assistant Software
Conversational Marketing Software
Chatbots Software
Bot Platforms Software
Live Chat Software
Customer Self-Service Software
Customer Service Automation Software
Pinned by G2 as a
common question.
Posted within
Helpshift
0
0
What is Helpshift used for?
What is Helpshift used for?
Conversational Support Software
Chatbots Software
Live Chat Software
help desk software
Customer Self-Service Software
Digital Customer Service Platforms
Pinned by G2 as a
common question.
Posted within
Help Scout
0
0
What is Help Scout used for?
What is Help Scout used for?
Digital Customer Service Platforms
Shared Inbox Software
Conversational Support Software
Live Chat Software
help desk software
Customer Self-Service Software
Customer Communications Management Software
Pinned by G2 as a
common question.
Posted within
Kustomer
0
0
What is Kustomer used for?
What is Kustomer used for?
Conversational Support Software
Live Chat Software
help desk software
Customer Self-Service Software
Social Customer Service Software
Digital Customer Service Platforms
Pinned by G2 as a
common question.
Posted within
ServiceNow Now Platform
0
0
What is ServiceNow Now Platform used for?
What is ServiceNow Now Platform used for?
Application Development Platforms
Other Integrated Development Environments (IDE)
Workflow Management Software
Bot Platforms Software
API Management Tools
Task Management Software
Life Insurance Policy Administration Systems
Communication Platform as a Service (cPaaS) Platforms
Mobile Development Platforms
Low-Code Development Platforms
Configuration Management Tools
Portals Software
Cloud Platform as a Service (PaaS) Software
survey software
Customer Self-Service Software
1
person commented
TA
Tazeen A.
Pinned by G2 as a
common question.
Posted within
Yext
0
0
What is Yext used for?
What is Yext used for?
E-Commerce Search Software
Knowledge Base Software
Personalization Engines
Store Locator Software
Contact Center Knowledge Base Software
Insight Engines Software
Digital Experience Platforms (DXP)
Local Listing Management Software
Headless CMS Software
Local SEO Software
Landing Page Builders
Online Reputation Management Software
Social Media Management Tools
Enterprise Search Software
Web Content Management Software
Customer Self-Service Software
Multi-Location Marketing Platforms
Local Listing Management Software Questions
Pinned by G2 as a
common question.
Posted within
Dixa
0
0
What is Dixa used for?
What is Dixa used for?
Intelligent Virtual Assistants Software
Contact Center Quality Assurance Software
Conversational Support Software
Live Chat Software
help desk software
Contact Center Workforce Software
Contact Center Software
Customer Self-Service Software
Knowledge Base Software
Digital Customer Service Platforms
Pinned by G2 as a
common question.
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