Best Video Surveillance Software

Rachana Hasyagar
RH
Researched and written by Rachana Hasyagar

Video surveillance software enables organizations to monitor and protect fixed physical environments using video feeds from security cameras, providing real-time visibility, centralized camera management, incident detection alerts, and searchable video archives to enhance on-site security and support compliance, investigations, and audits.

Core Capabilities of Video Surveillance Software

To qualify for inclusion in the Video Surveillance category, a product must:

  • Provide real-time video monitoring capabilities using stationary or mobile cameras
  • Offer a centralized dashboard to view, manage, and analyze footage from multiple cameras
  • Support video storage, either on-premises or in the cloud
  • Be designed for security surveillance use cases such as incident detection, intrusion alerts, and compliance auditing across fixed physical environments

Common Use Cases for Video Surveillance Software

Security teams in manufacturing, retail, logistics, education, and healthcare use video surveillance software for continuous physical environment monitoring. Common use cases include:

  • Monitoring office buildings, warehouses, and campuses in real time to detect unauthorized access and theft
  • Maintaining searchable video archives for post-incident investigations and regulatory audits
  • Reducing manual monitoring burdens through automated alerts triggered by suspicious activity

How Video Surveillance Software Differs from Other Tools

Video surveillance software is often deployed as part of a broader physical security strategy, integrating with incident management software to create a unified security response ecosystem. Unlike general video management tools, video surveillance platforms are purpose-built for security use cases, prioritizing real-time monitoring, access control integration, and evidence management over content distribution or collaboration.

Insights from G2 on Video Surveillance Software

Based on category trends on G2, centralized multi-camera management and real-time alert capabilities stand out as standout features. Improved incident response times and stronger compliance documentation stand out as primary outcomes of adoption.

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Featured Video Surveillance Software At A Glance

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Lumana
Lumana
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Leader:
Rhombus
Rhombus
Highest Performer:
Lumana
Lumana
Easiest to Use:
Coram AI
Coram AI
Top Trending:
Coram AI
Coram AI
Best Free Software:
Rhombus
Rhombus
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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109 Listings in Video Surveillance Available
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Rhombus

(608)4.6 out of 5
2nd Easiest To Use in Video Surveillance software
OverviewPros and Cons
Product Description

Protecting your organization has never been easier. With Rhombus, you can make your spaces safer and smarter with a platform that’s intuitive to use for your entire team. Rhombus delivers an enterp

Users: Owner, Director of Technology · Industries: Education Management, Primary/Secondary Education · Market Segment: 48% Mid-Market, 42% Small-Business
User Sentiment

Users frequently mention the clarity of the images, the ease of finding and clipping videos, the ability to access cameras offsite, and the system's continuous updates and improvements. Users experienced issues such as occasional system lag, the need for a solid internet connection, cameras changing from color to black and white, and the complexity and recurring costs of the per-camera annual licensing.

Pros and ConsUser Satisfaction
ProsEase of Use, Camera Quality, Customer Support, Features, Security
ConsCamera Issues, Expensive, Access Issues, Limited Features, Slow Performance
User SatisfactionSeller Details
Rhombus features and usability ratings that predict user satisfaction
8.8
Analytics
Average: 8.9
9.2
Security
Average: 9.2
9.4
Ease of Admin
Average: 9.2
8.7
Workflow
Average: 8.6
Seller Details
Year Founded
2016
HQ Location
Sacramento, CA
Company Website
https://rhombus.com
LinkedIn® Page
https://www.linkedin.com/company/rhombus-systems/

Coram AI

(184)4.9 out of 5
1st Easiest To Use in Video Surveillance software
OverviewPros and Cons
Product Description

Coram AI is a type of physical AI solution designed to enhance safety and optimize operations through the integration of cameras, sensors, and access systems. This innovative platform serves as an AI

Users: IT Director · Industries: Primary/Secondary Education, Education Management · Market Segment: 60% Mid-Market, 30% Small-Business
User Sentiment

Users frequently mention the ease of use, versatility, and enhanced communication between staff members as key benefits of Coram AI. Users mentioned occasional technical issues such as the software freezing, laggy playback on mobile devices, and inaccuracies in the facial recognition feature.

Pros and ConsUser Satisfaction
ProsEase of Use, Customer Support, Features, Helpful, Setup Ease
ConsCamera Issues, Lagging Performance, Slow Streaming, Video Playback Issues, Clip Management
User SatisfactionSeller Details
Coram AI features and usability ratings that predict user satisfaction
9.2
Analytics
Average: 8.9
9.5
Security
Average: 9.2
9.7
Ease of Admin
Average: 9.2
9.1
Workflow
Average: 8.6
Seller Details
Year Founded
2022
HQ Location
Sunnyvale, US
Company Website
https://www.coram.ai
LinkedIn® Page
https://www.linkedin.com/company/coram-ai/about/
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Verkada

(138)4.7 out of 5
7th Easiest To Use in Video Surveillance software
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OverviewPros and Cons
Product Description

Verkada is a pioneer in cloud-based physical security solutions, enabling organizations in over 90 countries to protect their people and property in a way that respects individuals' privacy. Designed

Users: IT Manager · Industries: Primary/Secondary Education, Education Management · Market Segment: 53% Mid-Market, 30% Enterprise
User Sentiment

Users frequently mention the high quality of the camera footage, the ease of use and setup, the user-friendly Command software, and the seamless integration with other apps. Users mentioned issues such as the platform taking a toll on network bandwidth, lack of IP filter, occasional latency, costly licenses, and confusing Command Portal for new users.

Pros and ConsUser Satisfaction
ProsEase of Use, Customer Support, Features, Integrations, Simple
ConsExpensive, Access Issues, Connectivity Issues, Inaccurate Detection, Missing Features
User SatisfactionSeller Details
Verkada features and usability ratings that predict user satisfaction
9.0
Analytics
Average: 8.9
9.6
Security
Average: 9.2
9.6
Ease of Admin
Average: 9.2
9.4
Workflow
Average: 8.6
Seller Details
Year Founded
2016
HQ Location
San Mateo, California
Company Website
https://www.verkada.com/
Twitter
@VerkadaHQ
LinkedIn® Page
https://www.linkedin.com/company/verkada/

SOLINK

(74)4.7 out of 5
3rd Easiest To Use in Video Surveillance software
OverviewPros and Cons
Product Description

Solink is an AI-driven video intelligence platform that connects video with business and operational data to help teams detect, investigate, and respond to risk and performance issues across physical

Industries: Retail, Restaurants · Market Segment: 41% Enterprise, 28% Mid-Market
User Sentiment

Reviewers like Solink's ease of use, intuitive interface, AI capabilities, and its ability to integrate with existing systems, as well as the responsive and supportive customer service team. Reviewers mentioned issues with the technical support process, the need for better hardware needs assessment, delayed updates, difficulties with mobile device functionality, and challenges with certain AI features.

Pros and ConsUser Satisfaction
ProsEase of Use, Camera Quality, Setup Ease, Helpful, AI Technology
ConsInaccurate Detection, Limited Functionality, Connectivity Issues, Limited Features, Scheduling Issues
User SatisfactionSeller Details
SOLINK features and usability ratings that predict user satisfaction
9.4
Analytics
Average: 8.9
9.2
Security
Average: 9.2
9.5
Ease of Admin
Average: 9.2
8.9
Workflow
Average: 8.6
Seller Details
Year Founded
2009
HQ Location
Ottawa, CA
Company Website
https://solink.com/
Twitter
@SolinkCorp
LinkedIn® Page
https://www.linkedin.com/company/solink

Kastle

(170)4.6 out of 5
4th Easiest To Use in Video Surveillance software
OverviewPros and Cons
Product Description

Kastle offers unparalleled property technology solutions, safeguarding premier commercial real estate, multifamily communities, enterprise clients, and school and government facilities. Integrating ad

Users: Office Manager, Property Manager · Industries: Commercial Real Estate, Real Estate · Market Segment: 49% Mid-Market, 39% Small-Business
User Sentiment

Users like the convenience of the mobile app, the ability to customize access schedules, the quick response time from customer service, and the ease of use of the system. Reviewers experienced issues with the app's responsiveness, difficulties managing multiple sites, occasional Bluetooth issues, and slow website performance.

Pros and ConsUser Satisfaction
ProsEase of Use, Customer Support, Helpful, Access Control, Reliability
ConsPoor Customer Support, Access Issues, Expensive, Inaccurate Detection, Miscommunication
User SatisfactionSeller Details
Kastle features and usability ratings that predict user satisfaction
8.1
Analytics
Average: 8.9
8.7
Security
Average: 9.2
9.1
Ease of Admin
Average: 9.2
8.0
Workflow
Average: 8.6
Seller Details
Year Founded
1972
HQ Location
Falls Church, VA
Company Website
https://www.kastle.com
Twitter
@KastleSystems
LinkedIn® Page
https://www.linkedin.com/company/kastle-systems

Genetec

(30)4.4 out of 5
15th Easiest To Use in Video Surveillance software
OverviewPros and Cons
Product Description

Genetec is a comprehensive unified security platform that seamlessly integrates access control, video surveillance, automatic license plate recognition , communications, and more into a single, intuit

Market Segment: 47% Mid-Market, 27% Small-Business
Pros and ConsUser Satisfaction
ProsEase of Use, Integrations, Access Control, Customer Support, Features
ConsComplexity
User SatisfactionSeller Details
Genetec features and usability ratings that predict user satisfaction
8.9
Analytics
Average: 8.9
9.4
Security
Average: 9.2
8.3
Ease of Admin
Average: 9.2
9.0
Workflow
Average: 8.6
Seller Details
Year Founded
1997
HQ Location
Montreal, CA
Company Website
https://www.genetec.com
Twitter
@genetec
LinkedIn® Page
https://www.linkedin.com/company/genetec/

XProtect

(83)4.5 out of 5
13th Easiest To Use in Video Surveillance software
OverviewPros and Cons
Product Description

Milestone Systems transforms security into competitive advantage with a comprehensive product portfolio consisting of XProtect video management software (VMS), BriefCam video analytics, and Arcules cl

Industries: Marketing and Advertising, Hospital & Health Care · Market Segment: 47% Mid-Market, 33% Enterprise
User Sentiment

Users frequently mention the system's intuitive interface, seamless integration with a variety of devices, robust customization options, scalability, centralized management, and the ability to support a wide range of cameras and analytics tools. Users reported that the initial setup can be complex for those unfamiliar with advanced VMS tools, the licensing costs can be high, and the integration of AI is complicated compared to other systems.

Pros and ConsUser Satisfaction
ProsFeatures, Ease of Use, Customer Support, Security, Integration Capabilities
ConsExpensive, Complex Setup, Interface Design, Limited Customization, Missing Features
User SatisfactionSeller Details
XProtect features and usability ratings that predict user satisfaction
7.5
Analytics
Average: 8.9
8.9
Security
Average: 9.2
8.4
Ease of Admin
Average: 9.2
7.8
Workflow
Average: 8.6
Seller Details
Year Founded
1998
HQ Location
Copenhagen, Denmark
Company Website
https://www.milestonesys.com/
Twitter
@milestonesys
LinkedIn® Page
https://www.linkedin.com/company/milestone-systems

Brivo

(35)4.6 out of 5
8th Easiest To Use in Video Surveillance software
OverviewPros and Cons
Product Description

Brivo, Inc., created the cloud-based access control and smart spaces technology category over 20 years ago and remains the global leader serving commercial real estate, multifamily residential and lar

Industries: Security and Investigations, Information Technology and Services · Market Segment: 57% Small-Business, 34% Mid-Market
Pros and ConsUser Satisfaction
ProsCloud Technology, Customer Support, Access Control, Communication Speed, Ease of Use
ConsInternet Dependency, Slow Performance
User SatisfactionSeller Details
Brivo features and usability ratings that predict user satisfaction
8.5
Analytics
Average: 8.9
9.5
Security
Average: 9.2
9.4
Ease of Admin
Average: 9.2
8.6
Workflow
Average: 8.6
Seller Details
Year Founded
1999
HQ Location
Bethesda, MD
Company Website
https://brivo.com
LinkedIn® Page
https://www.linkedin.com/company/brivo-inc/

Lumana

(35)4.8 out of 5
5th Easiest To Use in Video Surveillance software
OverviewPros and Cons
Product Description

Lumana is the leader in AI video security, offering a comprehensive platform that transforms your existing security camera infrastructure into an AI-powered solution. The solution is designed to enhan

Industries: Security and Investigations, Computer & Network Security · Market Segment: 49% Small-Business, 26% Mid-Market
User Sentiment

Users frequently mention the efficiency of Lumana's AI-powered search functionality, its ability to turn existing cameras into real-time intelligence, and the convenience of customizable alerts for specific events. Reviewers mentioned that the initial setup and learning curve can be challenging, some advanced features are not immediately clear, and there were issues with lag and motion sensitivity.

Pros and ConsUser Satisfaction
ProsAI Technology, Alert Notifications, Artificial Intelligence, Ease of Use, Efficiency
ConsInaccurate Detection, Complexity, Camera Issues, Difficult Training, Missing Features
User SatisfactionSeller Details
Lumana features and usability ratings that predict user satisfaction
9.8
Analytics
Average: 8.9
9.6
Security
Average: 9.2
9.8
Ease of Admin
Average: 9.2
9.4
Workflow
Average: 8.6
Seller Details
Year Founded
2021
HQ Location
Los Gatos, California, United States
Company Website
https://www.lumana.ai
Twitter
@LumanaHQ
LinkedIn® Page
https://www.linkedin.com/company/lumana-ai

Alarm.com for Business

(24)4.5 out of 5
12th Easiest To Use in Video Surveillance software
OverviewPros and Cons
Product Description

Alarm.com for Business is the platform of choice for more than a million locations, with a unified platform that allows customers to manage intrusion, video, access control and more from a single intu

Market Segment: 42% Mid-Market, 33% Small-Business
Pros and ConsUser Satisfaction
ProsEase of Use, Access Control, Features, Management Ease, Easy Access
ConsExpensive, Interface Design, Limited Customization, Limited Features, Poor Interface Design
User SatisfactionSeller Details
Alarm.com for Business features and usability ratings that predict user satisfaction
9.5
Analytics
Average: 8.9
9.6
Security
Average: 9.2
9.4
Ease of Admin
Average: 9.2
9.0
Workflow
Average: 8.6
Seller Details
Year Founded
2000
HQ Location
McLean, Virginia, United States
Company Website
https://alarm.com
Twitter
@AlarmDotCom
LinkedIn® Page
https://www.linkedin.com/company/alarm-com/
Ownership
NASDAQ: ALRM

Spot AI

(72)4.8 out of 5
6th Easiest To Use in Video Surveillance software
OverviewPros and Cons
Product Description

Spot AI brings Video AI to the physical world, helping organizations see, understand, and improve their workspaces. Built on 1B+ hours of video data and trusted by 1,000+ leading businesses, we del

Industries: Electrical/Electronic Manufacturing, Manufacturing · Market Segment: 61% Mid-Market, 32% Small-Business
Pros and ConsUser Satisfaction
ProsEase of Use, Features, Remote Access, Customer Support, Easy Access
ConsAccess Issues, Camera Issues, Clip Management, Complex Setup, Difficult Setup
User SatisfactionSeller Details
Spot AI features and usability ratings that predict user satisfaction
9.1
Analytics
Average: 8.9
9.6
Security
Average: 9.2
9.6
Ease of Admin
Average: 9.2
9.2
Workflow
Average: 8.6
Seller Details
Year Founded
2018
HQ Location
Burlingame, California
Company Website
https://spot.ai
LinkedIn® Page
https://www.linkedin.com/company/spot-ai/

Eagle Eye Networks

(48)4.8 out of 5
OverviewPros and Cons
Product Description

Eagle Eye Networks is a leading cloud video surveillance and artificial intelligence solution designed to enhance security and operational efficiency for businesses of all sizes. This innovative platf

Industries: Security and Investigations, Construction · Market Segment: 52% Small-Business, 38% Mid-Market
Pros and ConsUser Satisfaction
ProsEase of Use, Affordable, Easy Setup, Remote Access, Security
ConsCamera Issues, Video Playback Issues, App Instability, Communication Issues, Expensive
User SatisfactionSeller Details
Eagle Eye Networks features and usability ratings that predict user satisfaction
8.7
Analytics
Average: 8.9
9.1
Security
Average: 9.2
9.1
Ease of Admin
Average: 9.2
8.6
Workflow
Average: 8.6
Seller Details
Year Founded
1999
HQ Location
Bethesda, MD
Company Website
https://brivo.com
LinkedIn® Page
https://www.linkedin.com/company/brivo-inc/

Hikvision iVMS-5200

(18)3.8 out of 5
OverviewUser Satisfaction
Product Description

Mobile surveillance software including include Real-time monitoring, Real-time location on GIS MAP, Vehicles tracking, Route playback, Live view and Playback, Health check, Alarm center, Domain accoun

Market Segment: 61% Mid-Market, 22% Small-Business
User SatisfactionSeller Details
Hikvision iVMS-5200 features and usability ratings that predict user satisfaction
8.9
Analytics
Average: 8.9
9.4
Security
Average: 9.2
9.0
Ease of Admin
Average: 9.2
9.2
Workflow
Average: 8.6
Seller Details
Year Founded
2001
HQ Location
Hangzhou, Zhejiang
Company Website
https://www.hikvision.com
Twitter
@HikvisionHQ
LinkedIn® Page
https://www.linkedin.com/company/678567/
Ownership
SHE: 002415

Videoloft

(13)4.8 out of 5
Entry Level Price:Starting at $5.09
10th Easiest To Use in Video Surveillance software
OverviewPros and Cons
Product Description

Videoloft is a powerful, AI-driven cloud Video Management System that transforms even the most basic security setup into an advanced, feature-rich surveillance solution. With Videoloft, monitoring

Market Segment: 54% Small-Business, 46% Mid-Market
Pros and ConsUser Satisfaction
ProsFeatures, Remote Access, Centralized Management, Ease of Use, Integration Capabilities
ConsConnectivity Issues, Limited Customization, Limited Features, Limited Storage, Login Issues
User SatisfactionSeller Details
Videoloft features and usability ratings that predict user satisfaction
9.3
Analytics
Average: 8.9
9.6
Security
Average: 9.2
9.4
Ease of Admin
Average: 9.2
6.9
Workflow
Average: 8.6
Seller Details
Year Founded
2012
HQ Location
Oxford, GB
Company Website
https://videoloft.com
LinkedIn® Page
https://www.linkedin.com/company/videoloft

Salient Systems

(21)4.7 out of 5
14th Easiest To Use in Video Surveillance software
OverviewPros and Cons
Product Description

Salient Systems delivers open, flexible, and intelligent video management software that empowers organizations to protect people, property, and critical assets while transforming video into actionable

Market Segment: 48% Mid-Market, 24% Small-Business
User Sentiment

Reviewers appreciate the ease of use, the wide range of camera model integration, the responsive customer support, and the software's scalability to grow with customer needs. Reviewers noted issues with system configuration and troubleshooting, performance optimization in larger systems, and the lack of advanced features like analytics.

Pros and ConsUser Satisfaction
ProsCustomer Support, Ease of Use, Management Ease, Reliability, User Interface
ConsSlow Performance, Camera Issues, Complex Setup, Expensive, Limited Customization
User SatisfactionSeller Details
Salient Systems features and usability ratings that predict user satisfaction
8.6
Analytics
Average: 8.9
9.4
Security
Average: 9.2
9.0
Ease of Admin
Average: 9.2
8.8
Workflow
Average: 8.6
Seller Details
Year Founded
1995
HQ Location
Austin, US
Company Website
https://www.salientsys.com/
LinkedIn® Page
https://www.linkedin.com/company/94490
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