# Solink Reviews **Vendor:** SOLINK **Category:** [Physical Security Software](https://www.g2.com/categories/physical-security) **Average Rating:** 4.7/5.0 **Total Reviews:** 119 ## About Solink Solink is an AI-driven video intelligence platform that connects video with business and operational data to help teams detect, investigate, and respond to risk and performance issues across physical locations. Solink is used by multi-location operators and the teams that support them, including security leaders, loss prevention, operations, IT, and store field teams in industries like retail, QSR, and convenience. The platform is designed for environments where incident response, theft and fraud reduction, and operational consistency require more than reactive video review. Solink unifies video with signals from systems such as POS, access control, and alarms, then applies AI and business context to reduce noise and surface events that matter. This supports faster verification, more consistent workflows, and secure visibility from anywhere. Key capabilities include: • Unified visibility across systems: Connects video with operational tools such as POS and access control to provide context around incidents, transactions, and exceptions. • AI guided detection and verification: Helps distinguish real risks and anomalies from routine activity to reduce false positives and investigation effort. • Investigation and reporting workflows: Enables searching, sharing, case documentation, and standardized processes for incident review and follow up. • Remote monitoring for distributed teams: Supports secure access for authorized users across locations to improve response coordination and oversight. • Open ecosystem deployment: Works with many existing camera environments to support expansion and standardization without forcing rip-and-replace hardware changes. Solink supports use cases such as loss prevention, safety and compliance reviews, operational audits, and performance coaching, with the goal of helping teams see more, know more, and do more across every site. ## Solink Pros & Cons **What users like:** - Users appreciate the **clear images** from Solink, enhancing their overall experience with fast speeds and valuable video features. (10 reviews) - Users appreciate the **ease of use** of Solink, highlighting its user-friendly platform and quick setup process. (10 reviews) - Users appreciate the **easy initial setup** of Solink, allowing for a smooth transition across their organization. (9 reviews) - Users appreciate that Solink offers **responsive customer support** and efficient video review tools for problem-solving. (8 reviews) - Users appreciate the **active business intelligence** potential of Solink, leveraging video data for enhanced insights and efficiency. (7 reviews) - Features (6 reviews) - Artificial Intelligence (5 reviews) - Users highlight the **helpful customer support** of SOLINK, enhancing their experience with clear images and fast speeds. (5 reviews) - Video Management (5 reviews) - Flexibility (4 reviews) **What users dislike:** - Users experience **inaccurate detection** with the AI features, leading to false positives and inconsistent search results. (4 reviews) - Users find the **limited functionality** of Solink's app frustrating, impacting their overall experience across devices. (3 reviews) - Users find the **limited features** of Solink's mobile app less functional compared to the laptop version. (2 reviews) - Users experience **scheduling issues** with Solink, leading to slow and delayed data integration and reporting challenges. (2 reviews) - Users find that **snapshots and camera quality** in Solink, especially with 360 cams, need improvement. (1 reviews) - Clip Management (1 reviews) - Communication Issues (1 reviews) - Complexity (1 reviews) - Users face **connectivity issues** with Solink, experiencing unreliable monitor connections and frustrating support interactions. (1 reviews) - Difficult Training (1 reviews) ## Solink Reviews ### 1. Solink: Reliable Cloud Video Security with Intuitive Remote Access **Rating:** 4.5/5.0 stars **Reviewed by:** Eric G. | Dispatch Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2026 **What do you like best about Solink?** Solink has been an excellent cloud security camera system for our business. It gives us convenient remote access to live and recorded footage from anywhere, and the automatic cloud storage keeps our video secure. Since we joined, we haven’t experienced any downtime. The setup process was straightforward, and their team provided strong support throughout implementation. They also helped us scale across several locations with ease. The user interface is intuitive and easy to navigate, even for team members who aren’t technically proficient, and the smart alerts help us respond quickly to motion or unusual activity. We conducted extensive market research before selecting Solink. Not only was it cost-advantageous, but the features were comparable to, or better than, those of other providers—both in current offerings and in future development plans. Overall, it has been a valuable investment for our business. **What do you dislike about Solink?** One drawback of Solink is that many of its security features were initially built with indoor camera use in mind. Since our business operates primarily outdoors, certain functions haven’t felt as well optimized for our environment. That said, Solink has made meaningful strides in improving its outdoor capabilities, and we’ve continued to see steady progress on that area. **What problems is Solink solving and how is that benefiting you?** Solink solved our challenge of decentralized monitoring across multiple locations spread over a large geographic area in Canada, especially since we were using different solutions at each site, by giving us centralized access to live and recorded footage from anywhere. Rather than relying on on-site visits or unnecessary flights to investigate issues and observe branch activities, we can now review remotely, respond to incidents faster, and make informed decisions without the added travel time and expense. Overall, it has improved operational efficiency, reduced costs, and given us better visibility and control across all of our locations. ### 2. User-Friendly Solink with Powerful AI and Seamless Video-Data Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon N. | Safety and Security Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Solink?** Solink is very user-friendly, easy to install, and helps reduce the workload on our teams by integrating video and data in an accessible way. Its AI capabilities have allowed us to obtain and view information in ways we never could before acquiring the product. They also have a wonderful, dedicated customer support team—managers and team members who consistently reach out to make sure Solink is doing everything it can to support our business day to day. **What do you dislike about Solink?** The thing I have the most difficulty with when using their platform is that when reviewing a shared clip there is not ability to zoom in and out of the video being watched like you could if you were using their direct Solink system. **What problems is Solink solving and how is that benefiting you?** Solink allows us to have data and video all in one feed. It has helped us speed up the process of finding video, saving, and sharing video across mutliple people or organizations. The ability for the AI to detect and determine certain paramaters has strongly increased our physical security. We also have the ability to be more proactive versus reactive when it comes to ### 3. Effortless Integration, Excellent Support, Amazing Results that is Solink **Rating:** 4.5/5.0 stars **Reviewed by:** Rob G. | Corporate Loss Prevention Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Solink?** Solink is the one stop shop for so many parts of your business utilizing the video and data you already have to tackle the loss prevention, safety, operations and Customer Experience challenges that all businesses deal with to both minimize loss and maximize profit. In short Solink is impactful and easy to use to achieve maximum benefit, and with such friendly, responsive customer service, I believe Solink and their clients have a very bright future ahead. **What do you dislike about Solink?** All though we did well, I think more emphasis should go into accurately determining the required hardware needs to reach the customer's best possible video resolution and retention goals all at a great price. I would also like to see better visibility of customer shared feedback and resolution to feedback which would need to also include a better QC processes with each update to the product. **What problems is Solink solving and how is that benefiting you?** The Container Store is currently using Solink video to investigate and resolve many types of theft and safety investigations with ease, it saves us tons of time and gives us the best evidence possible for us to pursue and resolve investigations successfully. With video and EBR integration we are also helping store managers to evaluate and follow up on employee behaviors at the register to reduce shrink and enhance the customer experience through both positive reinforcement and coaching for improvement. Furthermore, we utilize Solink to improve training and operational controls and give our leaders the ability to review video easily from anywhere on their favorite device. Lastly, we also have used Solink's video alarm partnership with Noonlight to eliminate the cost of hardware repairs, alarm code management, overnight response by staff, disruption to police and false alarms charges with local municipalities. This has not only saved us money and time but has improved store morale as it relates to these topics. ### 4. Easy, Budget-Friendly Setup with Any ONVIF Camera **Rating:** 5.0/5.0 stars **Reviewed by:** Dave L. | Manager, Information systems, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Solink?** Ease of use and budget-friendly. We didn’t have to replace all of our cameras to adopt the platform, and any ONVIF camera works. Setup was a breeze: we plugged in the NAS, and Solink handled all the configuration for us behind the scenes. Capturing video clips and screenshots is quick and easy, which is a big improvement over how we were doing it before. **What do you dislike about Solink?** The AI is currently limited to a subset of cameras, but they’re working on improving that. The team at Solink is consistently making updates to the platform, so I’m confident they’ll address this over time. **What problems is Solink solving and how is that benefiting you?** They’re working on adding AI to additional cameras and are also introducing PTZ controls. They’ve improved the search experience as well, which makes it much easier to find and pull up specific clips. ### 5. Effortless to Use, Lightning-Fast Search, Improved situational awareness. **Rating:** 5.0/5.0 stars **Reviewed by:** Andy B. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Solink?** First and foremost, I appreciate how easy it is to use on both the app and the desktop version. Secondly, the search function saves me a lot of time—what used to take 15–30 minutes to find can now be found in seconds. **What do you dislike about Solink?** I honestly don’t have any criticisms. From new installations to tech support and equipment management, SOLINK has been excellent throughout. **What problems is Solink solving and how is that benefiting you?** In the restaurant space, accuracy and avoiding product outages are extremely important. SOLINK has given us the ability to overlay orders on the camera screen and verify what was ordered vs. what was handed to the customer. We are now able to set up specific cameras to monitor baked-good displays and notify us when inventory is low or items are out of stock. **Official Response from Alexandria Hewko:** > Hi Andy, thank you for your review of Solink! We're proud to partner with such an iconic Canadian brand. ### 6. User-Friendly Monitoring with Solid Support **Rating:** 4.5/5.0 stars **Reviewed by:** jordan d. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Solink?** I like the usability of SOLINK, being able to log in from anywhere, whether on my phone or desktop, is a big plus. It's easy to access and works quite well, loading efficiently. Being able to record video and store it online is another feature I appreciate, and it's important to me that it functions reliably. The initial setup on SOLINK's side was quite easy, and whenever I needed support and used the chat, it was quite efficient, which I'm happy about. It has worked very well for us overall, and I'm quite happy with it. **What do you dislike about Solink?** We tried the AI modules. They didn't work very well. I think it's kind of a beta technology at the moment, and I don't think it's fully dialed in quite yet. So it was something that we paid for for a month or so, and then we canceled it because it just wasn't working. I enjoy the camera features, but I just don't think that the AI is quite at the place yet that it's suiting my needs. **What problems is Solink solving and how is that benefiting you?** I use SOLINK for monitoring with 72 cameras. It's user-friendly, accessible from my phone or desktop, performs reliably, and lets me record and store video online. ### 7. Powerful Security Tool with AI-Driven Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Sara B. | Office Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Solink?** I like the AI functions such as the motion search tool and how it lets me see transaction info from our POS system alongside camera footage. I also like all the filters that are available when searching for something specific. The sidekicks that allow me to set up monitoring for specific things are great. If I question a transaction or am missing a specific item, I can zone in on the transaction in particular and see everything I need to. I can also zone in on a particular area and see every time there was any motion there. **What do you dislike about Solink?** I think interactive training videos would be helpful. Also, there was an issue with not having all the hardware we needed and having to order it and wait on getting everything connected and set up. We were also initially charged for setup even though we did everything ourselves. **What problems is Solink solving and how is that benefiting you?** SOLINK secures our store when closed and monitors activities like security and employee actions. The AI functions help me check transactions with POS data and video, and the motion tool monitors specific areas. ### 8. Transforms Store Insights and Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Joe A. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Solink?** I like that SOLINK ties video to transactions, which is super helpful for dealing with refunds, voids, and discrepancies as it removes the guesswork. The fast searches and filter options really cut down investigation time. Their quick customer service via chat is great, and I find it to be a fantastic tool for the Loss Prevention department. SOLINK scales across all locations, making it convenient for use everywhere, and it's easy to use every day and very reliable. It also improves training by providing real-world examples. **What do you dislike about Solink?** I wish SOLINK would be more proactive in reaching out when there are connection issues or cameras are down. It would be helpful if they had access levels to include lower-level management team members without privacy concerns. Also, I think it would be beneficial if there was a way to include our SKU numbers with each transaction info. **What problems is Solink solving and how is that benefiting you?** I use SOLINK for sales analysis, compliance monitoring, theft prevention, and safety monitoring. It solves limited store visibility, speeds up investigations, supports training, and increases accountability. I like its video-to-transaction linking and fast search options, cutting down investigation time and improving policy execution. ### 9. High-Quality Video That Strengthens Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Solink?** It has a high quality video which is VERY HELPFUL. I like how we can efficiently reduce our loss and it also became one of our main support for customer service. **What do you dislike about Solink?** I don't know if I need some more training with the product or it is just the system, but I struggle a bit when I'm reviewing footage and trying to go back and forth. Here is an example: I speed up a video to 16x, then I pause it write down the info I'm looking for and then I play it again to keep going, then I have to click it 4 times again to go back to 16x speed. It is a silly issue but when you have to do so many times it becomes a bit annoying. It would be nice if when I play the video again it would go back to the speed I selected before pausing it. **What problems is Solink solving and how is that benefiting you?** It is a handy and important tool for our business. It helps us to prevent loss, assist with customer experience/issues. Also assist us managers to monitor compliance, health and safety standards, and also staff performance remotely (when needed). We can find specific video incidents in seconds ### 10. Game-Changer for Retail Security and Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Rhonda R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Solink?** I love how SOLINK pairs video footage with our point of sale transactions, improving visibility and accountability across the store. It's super easy to investigate discrepancies, monitor staff performance, and quickly pull footage when needed. The user-friendly interface and efficient search functionality save a lot of time compared to traditional systems. SOLINK has strengthened our loss prevention efforts, boosted operational efficiency, and given me confidence with reliable insights into store activities. I'm impressed by how it helps me quickly identify theft and take immediate action. Narrowing down the time frame to find specific video footage without wading through endless clips is a huge plus. I highly recommend SOLINK to any retail business looking to enhance security and streamline operations. **What do you dislike about Solink?** Nothing to share here. **What problems is Solink solving and how is that benefiting you?** Solink pairs video footage with sales transactions, boosts visibility, aids investigations, and streamlines staff monitoring. Its user-friendly interface and search save us time. It strengthens loss prevention and operational efficiency, giving us reliable store insights and confidence in taking immediate action against theft. ### 11. Effortless Compliance Management with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Christina J. | SWM Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Solink?** I like that SOLINK's platform is very easy to use, and we haven't had any issues with the software. Our customer service reps are incredible and always available. This is really important for new users of a platform to be able to interact with humans that can help us problem solve. For me, the single greatest aspect of their business model is the exceptional customer service they offer to all business users. SOLINK's team did the hard work for us in a situation where we needed to quickly assess an employee's time and behavior, and their analysis of the employee's coming and goings inside the dispensary was incredibly helpful. Additionally, the setup was very easy, and everything has worked well for us. **What do you dislike about Solink?** N/A **What problems is Solink solving and how is that benefiting you?** SOLINK helps manage compliance, resolve inventory discrepancies, and optimize operations. I can access it remotely for cannabis security, and it helps synthesize data from security cameras. ### 12. SOLINK: User-Friendly Security with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tammy B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Solink?** I use SOLINK for security in our restaurants and I really like how easy it is to use. The interface is very user-friendly, which I find really helpful. Their support staff is always easy to reach and they solve the problems we encounter efficiently. I also appreciate the setup of various zones within our locations, and the notifications that alert us to odd or out-of-character behavior. The initial setup was easy and very practical for virtually anyone. I also value their responsiveness; you can always reach someone quickly and easily when issues occur. **What do you dislike about Solink?** Sometimes we have issues with cameras or feeds. Cameras go offline for whatever reason, but they are always quick to let us know and try to resolve the issue. **What problems is Solink solving and how is that benefiting you?** SOLINK helps with security in our restaurants by alerting us to theft, odd behaviors, and transactions. It's easy to use with a user-friendly interface, quick support, and customizable notifications for unusual activities. ### 13. Reliable Video Management with Unmatched Support **Rating:** 5.0/5.0 stars **Reviewed by:** Royce D. | Chief Creative Officer (CCO), Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Solink?** I like SOLINK for its ease of use, stability, and the robust suite of tools it offers, including AI solutions for extra security monitoring. Most of all, I appreciate their exceptional customer service. If I have a problem, I'm just a phone call or chat window away from a solution. The increased efficiency it provides across the board is great, along with the ability to access cameras off-site which gives me peace of mind knowing I can check things at any time from anywhere. The initial setup had a few hiccups, but they went the extra mile to resolve the issues, proving they have the best customer service. **What do you dislike about Solink?** If we were in the same country, that would be awesome. The only issue we had before deployment was distance, but they even went out of their way to get it going and meet our projected deadline. **What problems is Solink solving and how is that benefiting you?** SOLINK provides reliable video management, solving camera dropouts and poor customer service issues. It's easy to use, stable, and offers AI tools for security. I appreciate the excellent customer service and the ability to access cameras off-site, which boosts our efficiency and security. ### 14. Insights with Dashboard but Lacking In-Person Support **Rating:** 3.0/5.0 stars **Reviewed by:** Holly H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Solink?** I like the dashboard in SOLINK because it allows us to clearly see data and compare it. The reporting platform is very good and lets us compare data monthly, yearly, and daily. We can even compare it with what's going on in the wider pitch across other platforms. The integrations with other systems, like our teal system, are pretty good, allowing us to pull things more accurately and quite easily. These features pull everything into one place, which makes it easy for us to analyze data, saving us time from having to log into multiple different platforms and compare information manually. **What do you dislike about Solink?** For us, we need more improvement in terms of support. We find that having fully remote support doesn't help us when it's about solving problems quickly. We used to have somebody that would come to our site, set the sites up for us, check and identify the AI line, and make sure that it was tracking passerby traffic accurately. However, currently, with the change of staff within the departments, we no longer have that support, and everyone is fully remote, which means that something that should take five minutes to do ends up taking months to do. Having a team that's able to support and understand what our business needs are and solve the problems quickly would be a huge improvement. Along with identifying our AI line, making sure that it is actually put for passerby traffic in the right place, and is calculating it accurately. Also, with the setup of future sites, we had a weaker experience after losing our account manager, which probably would make us not really use SOLINK for future sites because we are unable to get the current sites correct. **What problems is Solink solving and how is that benefiting you?** I use SOLINK to analyze passerby traffic, helping us understand customer conversions and time spent in specific areas like seating or ordering. It aids in operations and marketing. The dashboard and reporting features let us compare monthly, yearly, and daily data, saving time on manual comparisons. ### 15. Effortless Security with Stellar Support **Rating:** 4.0/5.0 stars **Reviewed by:** Ioana C. | Operations Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Solink?** I use SOLINK in my workspace, and I like that it is very easy to use and navigate. The customer service is always very quick if I have any questions, which I really appreciate. I enjoy being able to make my own alarm schedule with just a press of a button, and it's customizable for holidays too. I find SOLINK easily configurable and teachable, which is very helpful for my needs. The initial setup was also very easy. **What do you dislike about Solink?** One thing that I would like to be able to do is to pick if I want to use only the light, sound, and/or siren. I found out that because I have the speaker and siren package, I need to use them both together and can’t just pick. **What problems is Solink solving and how is that benefiting you?** I use SOLINK to keep my yards secure. It's easy to navigate, and I can review footage anytime. I can easily configure alarms, customize schedules for holidays, and appreciate the quick customer service response. ### 16. Transformative Safety Monitoring and Efficiency Booster **Rating:** 4.5/5.0 stars **Reviewed by:** Scott M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Solink?** I genuinely enjoy everything about SOLINK. The functionality is fantastic—especially the motion sensors and the notifications we get when there’s movement in our yard. I also really appreciate the email summaries it sends me about what’s been going on. The AI capabilities, like tracking how many people are in certain areas over specific time periods, are quite valuable. Overall, the system offers a lot of options and has significantly improved our efficiency, saving us time. Now it only takes minutes to find what we need, whereas our previous system took hours. **What do you dislike about Solink?** I have nothing negative to say about SOLINK. **What problems is Solink solving and how is that benefiting you?** I use SOLINK to monitor safety and improve efficiency, and it has reduced our incident resolution time from hours to minutes. It also helped us identify $8,600 in damages that had been wrongly blamed on us. The motion sensors and AI capabilities provide valuable insights, and they’ve been especially useful for spotting opportunities to improve operational efficiency. ### 17. Elevated Surveillance and Security Management **Rating:** 5.0/5.0 stars **Reviewed by:** Rosanna V. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Solink?** I really like SOLINK's integration with our Point of Sale system and cameras, which assists with fraud detection and loss prevention. The real-time alerts and cloud-based capabilities allow us to monitor remotely and provide broad visibility to a large property. It's easy to use and access, with convenient search parameters and time stamps that save leadership time. The searchable video driven by data is particularly beneficial for our Point of Sale outlets. The initial setup was a good experience, setting up cameras by groups and location, and I appreciated the integration with POS support. Also, the customer support is quick and attentive! **What do you dislike about Solink?** I wish there was an integration with our Property Management System. Also, having a common identifier, like license plates, would be useful. **What problems is Solink solving and how is that benefiting you?** SOLINK provides real-time alerts, remote monitoring of large properties, integrates with our Point of Sale and camera systems for fraud detection and loss prevention, offers security and insurance footage, and improves staffing efficiencies. **Official Response from Alexandria Hewko:** > Hi Rosanna, thank you for your lovely review of Solink! Please reach out to our team - we would love to talk to you about our new access control integrations and how to search for license plates in Solink! ### 18. Effortless Camera Management and Enhanced Visibility **Rating:** 4.0/5.0 stars **Reviewed by:** Felix C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Solink?** I really appreciate SOLINK's motion sensors and AI function, which let us quickly scan videos and receive alerts, like when fire escapes are blocked. It's also great that we can count people coming in and out. SOLINK has really improved visibility for our team and has vastly increased the speed at which we can review and save footage. Integrating with our POS system, Toast, is also a big help. Switching from our old system, which lacked these features, was a huge relief and SOLINK really makes our work a world easier. The setup was very easy and quick. **What do you dislike about Solink?** I think we're very much at the start of our journey with Solink. So there's nothing immediate at the moment. We're looking to build better auditing function. Have to get in the first audit report from them. So yeah, I suppose as we go on and we're finding what one or two other things for. **What problems is Solink solving and how is that benefiting you?** SOLINK consolidates all our cameras in one place, improves visibility, speeds up reviewing footage, and performs internal audits. **Official Response from Alexandria Hewko:** > Thank you for a thoughtful review, Felix! We're excited to partner with you on making operations & safety audits more thorough and actionable. ### 19. Revolutionized Our Security and Business Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel B. | Director of Efficiency & Innovation, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Solink?** I find the user interface extremely easy to use for navigating through and managing multiple locations. Jumping from one location to another and performing analysis that results in tangible actions feels very easy with SOLINK. I also appreciate how quickly I can log in and access camera footage, being able to search it is a very significant improvement and saves us a lot of time. Additionally, the setup was very easy thanks to the team being there every step of the way, making it repeatable for future stores. Lastly, SOLINK working with our DACHI POS system is amazing. **What do you dislike about Solink?** Nothing. It is a game changer. **What problems is Solink solving and how is that benefiting you?** I use SOLINK to monitor security incidents, connect to our POS, and understand business performance. It offers smart tracking and AI to analyze drive-through and wait times, ensuring staff productivity and reducing manual investigation time, saving significant hours weekly. ### 20. Empowers Store Surveillance With User-Friendly Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Bobby M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Solink?** I find that SOLINK is user-friendly and very supportive when I need help. It definitely makes it easier to look through transactions and monitor employee refunds at my liquor stores. The email alerts are helpful for issues like system health and camera failures. The AI features keep getting better and easier to use, which makes my job much easier. I also appreciate that any questions or issues I have are addressed promptly by the SOLINK team. Overall, it works really well for my needs. **What do you dislike about Solink?** With one of my stores, the transactions shown on the cameras work for a while, and then I have to call and have them look into it, but it gets resolved fairly quickly. **What problems is Solink solving and how is that benefiting you?** SOLINK makes it easier to look through transactions, monitor refunds, and set up alerts for system issues. It's user-friendly and helps make my job easy. ### 21. Flexible, Effortless Security Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Damon C. | Service Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2026 **What do you like best about Solink?** I like how SOLINK makes it easy to find clips and allows for motion searching by a targeted area, which helps in tracking and monitoring activity at my cannabis dispensary. I appreciate that it's easy to log in from any device anywhere, which offers lots of flexibility. Having access to my cameras from anywhere in the world through my cell phone is a great benefit. The initial setup was easy, and the software is really easy to use. **What do you dislike about Solink?** The emergency login feature for alarms could be improved. It takes time to log in, and it feels like you could be at a disadvantage if something was really happening. **What problems is Solink solving and how is that benefiting you?** SOLINK makes it easy to find clips, enables motion searching by targeted area, and helps with tracking and monitoring activity. It offers flexibility by allowing access to cameras worldwide from my phone. ### 22. Efficient Property Monitoring with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jesse R. | General Manager at Van Aken District, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Solink?** I really appreciate SOLINK for its ease of use. It's one of those tools that I can use comfortably without needing to spend days getting used to it. The interface is pretty intuitive, so I can easily navigate and do what I need. It allows me to see capabilities and analytics very easily and apply those learnings. I also like how friendly the customer support team is. They're easy to work with and genuinely invested in our success and the growth of our partnership. **What do you dislike about Solink?** I think there's room for improvement in streamlining technical support. When it comes to adding new lines of sight or new technology platforms, it can be cumbersome. You have to go through several channels to add new cameras, which isn't ideal. Having a single point of contact for these tasks would simplify things significantly, making it easier to keep track of projects. **What problems is Solink solving and how is that benefiting you?** I use SOLINK to monitor our property across buildings, ensuring operations run smoothly and securely. It streamlines efforts by centralizing video access, saving time and enhancing security partnerships. ### 23. Seamless Toast POS Integration with Real-Time Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Grant l. | Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Solink?** I like that SOLINK integrates with my point of sale system, providing meaningful insights to our managers. It also solves operational and security training and loss prevention issues effectively. The ability to see things in real-time and give actual feedback in real-time is fantastic. I really value the Toast integration because it allows us to search transactions and watch videos side by side within seconds, making it very convenient. Training in our kitchens is improved, as we can ensure the team follows kitchen protocols. The initial setup was really easy, using the same cameras and just switching out the back end was plug and play. We did a self-install, which saved us on the cost of installation. **What do you dislike about Solink?** I like everything about the system **What problems is Solink solving and how is that benefiting you?** SOLINK integrates with my point of sale, providing meaningful insights to managers and solving operational security training and loss prevention. I can see in real time and give feedback instantly, with the Toast integration allowing quick searches and video viewing. ### 24. Easy Motion Search with a Clear, Readable Scale **Rating:** 4.5/5.0 stars **Reviewed by:** Jeff F. | Store Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Solink?** I like being able to search for movement within a certain area and then see a clear, visible scale that’s easy to read and understand. **What do you dislike about Solink?** Sometimes, when I’m reviewing footage, the preview image blocks the current playback image. **What problems is Solink solving and how is that benefiting you?** It helps with loss prevention in a few different ways. First, by using motion search, I can more easily see when a product went missing. Second, I can set a no-go area on select cameras during our closed hours. If something looks suspicious or like a possible break-in, I’ll be notified by text email, and or phone call. ### 25. Transformative Tool for Restaurant Safety and Training **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff C. | Director, Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about Solink?** I use SOLINK to monitor our restaurants for procedures and training, and I really like its ability to quickly navigate to an issue and get to resolutions fast. This capability is invaluable for coaching and providing feedback to prevent future problems. I appreciate being able to find issues in real time or look back at occurrences using the navigation features, which allows me to quickly move through a day's worth of research. The monthly training sessions are always insightful with new tips and shortcuts, and the support from Devin is top-notch; he goes above and beyond to assist us. The initial setup was fairly simple, and the training provided was excellent. I also appreciate how SOLINK is linked with our POS system, which is quite helpful. **What do you dislike about Solink?** I don't have any dislikes at this time. **What problems is Solink solving and how is that benefiting you?** I use SOLINK to monitor our restaurants, solving food safety, customer interaction, theft, and cash handling issues. It improves employee safety and allows quick issue navigation, ensuring fast resolutions and effective coaching. ### 26. World-Class Customer Service with Prompt, Knowledgeable Support **Rating:** 4.5/5.0 stars **Reviewed by:** Will J. | Director of Safety & Risk Management, Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Solink?** The overall customer service provided by the team is world-class. The team supporting the product is prompt, knowledgeable, and able to solve problems and gaps we have. The platform itself is also user-friendly and it's cloud-based nature allows on-demand access from anywhere. This is especially useful when it comes to time-sensitive physical security, loss prevention, or safety issues. **What do you dislike about Solink?** The product level we are assigned to only receives 30 days of storage. The fact that we would have to pay more to receive longer retention. **What problems is Solink solving and how is that benefiting you?** Camera visibility. Bandwidth of support for camera service. AI capabilities (customer/traffic counts, donation counts). **Official Response from Alexandria Hewko:** > Hi Will, thank you for your thoughtful review of Solink! All customers receive 20GB of cloud storage for free with every location you have signed up. It's all pooled together, so you can extend your retention on some cameras if you have other cameras that don't need cloud backup. Feel free to reach out to our team about this and we can show you how to self-serve updates to camera-level retention policies in the Solink platform. ### 27. User-Friendly and Effective for Retail Security **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Solink?** I use SOLINK for security at stores and appreciate how convenient and user-friendly it is. It's very easy to filter video based on any keywords, which is great when I want to check the timing of a delivery or a specific transaction by filtering invoices. The initial setup was very easy to understand. I also love how it helps in finding particular incidents like theft and is helpful in human intervention. **What do you dislike about Solink?** It's sometimes difficult to download video clips directly because more steps are involved in video downloading, and I cannot download older videos. **What problems is Solink solving and how is that benefiting you?** I use SOLINK to easily find incidents and thefts by clicking on specific invoices. It's convenient and user-friendly, allowing me to filter videos using keywords, like checking delivery times or transactions with boxes. ### 28. Solink Delivers on Promises with a Customer Success Team That Shines **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Solink?** I trust the team at Solink to follow through on what they promise. They’re very receptive to user feedback and seem genuinely invested in understanding how they can make the system work better for us. Our Customer Success Team is 2nd to none and we truly appreciate their partnership and all they do to support us. **What do you dislike about Solink?** There isn’t anything I necessarily dislike. My feedback for Solink is to make sure the foundation stays strong as they continue to grow and add new features to the system. **What problems is Solink solving and how is that benefiting you?** Solink has provided us with numerous solutions that integrate seamlessly into our day-to-day business. The basics—like video review, exception reporting, and sharing video with law enforcement—are very easy to use. Overall, the platform is straightforward and gives us business insights we trust when making decisions. ### 29. Effortless Management and Exceptional Support **Rating:** 4.5/5.0 stars **Reviewed by:** Charandeep B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Solink?** I find SOLINK user-friendly, as it provides real-time visibility into what's happening at each site. The ability to connect video with POS data is really beneficial, letting us quickly investigate issues and spot trends across all locations without wasting time. Their support team is the best, always quick to reach out to and ensure issues are resolved ASAP. The initial setup was a breeze with their on-site tech making the job very easy and quick. **What do you dislike about Solink?** A more advanced mobile experience would be a big plus, particularly for reviewing incidents or checking store performance on the go. **What problems is Solink solving and how is that benefiting you?** Solink makes it easier to manage everything in one place by connecting video with POS data, allowing us to quickly investigate issues and spot trends across locations without wasting time. ### 30. Customizable Security with Live Monitoring for Peace of Mind **Rating:** 4.5/5.0 stars **Reviewed by:** Amanda J. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Solink?** Their systems are customizable, which helps us keep the areas that matter most to us safe. We also have peace of mind that we do not need to monitor the system, as a live person reviews any issues for us **What do you dislike about Solink?** No issues. Since I have to pick something I would say price, but nothing in life is free. **What problems is Solink solving and how is that benefiting you?** After a break-in, we were nervous when no one was one site to monitor. Now with their live 24-7 monitoring we have peace of mind. ### 31. Reliable Security and Customer Dispute Resolution **Rating:** 4.5/5.0 stars **Reviewed by:** christina l. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Solink?** I really appreciate SOLINK for giving me the confidence that I don't have to guess when a problem comes up. I can simply look at the recording to identify and resolve issues. It's very reliable and has actually reduced internal theft and decreased customer complaints from escalating. The initial setup was very easy and straightforward, with good communication from start to finish, making the process quick. **What do you dislike about Solink?** The 16x speed up does not work, it freezes. I know there are more functions I can utilize but would like a one on one super quick training. **What problems is Solink solving and how is that benefiting you?** I use SOLINK to reduce internal theft, resolve discrepancies between cashier and customer, and identify customer theft. It gives me confidence in problem-solving through recordings and reliably reduces complaints. ### 32. Effortless Security Management with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan M. | VP physical Security & Facilities management, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Solink?** I appreciate that SOLINK is very easy to use and offers long-term storage, which is great for managing multiple types of cameras at our financial institution. The product's ease of use significantly cuts down investigation times, which is a huge benefit. The employees at SOLINK are very friendly, helpful, and knowledgeable, and they are always looking to improve their system. I also like the flexibility and web-based nature of the software, which makes it extremely easy to set up. Overall, these features and the excellent customer service have been quite valuable to our team. **What do you dislike about Solink?** Nothing at this time **What problems is Solink solving and how is that benefiting you?** I use SOLINK to provide live and recorded camera footage while also using long-term storage capability. The ease of use, made our team more efficient. ### 33. Comprehensive Surveillance with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** James G. | Manager, Asset Protection, Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Solink?** I love the ability to use SOLINK's platform for multiple things within our organization. Their readiness and agility in solving problems for their customers really stands out to me. I also find the video and video analytics to be essential for us out of business necessity. The initial setup of SOLINK is always very easy, which is a huge plus. I also highly recommend their products mainly because of their support and their capability. **What do you dislike about Solink?** I would like to see the implementation of AI to assist in securing video clips for events that happened in the store. Being able to use plain language to save video clips from an event would be beneficial. For example, if something happened on a specific day and time, I want the ability to type in one line to save all video clips for that specific date between the times it occurred. **What problems is Solink solving and how is that benefiting you?** I use SOLINK for easy access to video events, sharing them, monitoring with verified alarms, and analyzing data to understand store activities. ### 34. Solink’s Above-and-Beyond Support Makes Rollout a Success **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Solink?** What stands our about my Solink experience was the level of support, right from start of the sales cycle, through deployment and into operational optimization. They really go above and beyond to make the rollout a success. **What do you dislike about Solink?** It’s not necessarily something I dislike, but there are so many ways to access and customize data that it takes a while before you feel completely competent using it to its fullest potential. **What problems is Solink solving and how is that benefiting you?** Solink is definitely helping solve security issues, but the data analytics capabilities Solink provides are giving us our very first real insights into customer counts, wait times, and customer movement. It’s been incredibly eye-opening, and it’s going to help us a lot with things like store layout and staff scheduling. ### 35. Seamless Security Integration, Boosted Remote Management **Rating:** 5.0/5.0 stars **Reviewed by:** Brodie M. **Reviewed Date:** February 17, 2026 **What do you like best about Solink?** I appreciate how SOLINK dramatically speeds up theft reporting, reduces payroll and investigation effort, and lets leaders solve issues in minutes, not hours. I love the alarm system that cuts down late-night false alarms. It enables remote leadership, providing visibility into operational functions and service execution from anywhere in the world. It strengthens inventory accuracy, supports process discipline, and frees leaders to focus more on coaching, selling, and team building. The flexibility to support multiple functions like operations, loss prevention, inventory, and service within one platform is something I really like. SOLINK seamlessly connects loss prevention operations and service into one system, allowing us to validate transactions quickly with video, audit operations and service efficiently, and manage stores remotely, which is crucial for leadership. I’ve heard that the initial setup of SOLINK was seamless, with an amazing team supporting the process. **What do you dislike about Solink?** Nothing to note. **What problems is Solink solving and how is that benefiting you?** SOLINK supports quicker theft reporting, reduces payroll and investigation effort, and resolves issues in minutes. It provides flexibility across operations, loss prevention, and inventory, enabling remote leadership and strengthening inventory accuracy, allowing leaders to focus on coaching and team building. ### 36. Responsive Solink Support and a Team Open to New Ideas **Rating:** 4.5/5.0 stars **Reviewed by:** Hayley C. | Sr. Loss Prevention Analyst - Physical Security and Design, Enterprise (> 1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Solink?** I really appreciate the continued support by the Solink team and the openness to new ideas of how to improve the platform to best serve their customers. **What do you dislike about Solink?** As a newer customer, the downside is learning everything about the system and how it differs from other platforms. Wider integrations into other platforms is an opportunity for Solink as well. **What problems is Solink solving and how is that benefiting you?** They are helping us solve the problem of an understaffed Loss Prevention team. With the us of AI and automations, we can force multiply our productivity output. ### 37. Intuitive Video Monitoring with Easy Sharing **Rating:** 4.5/5.0 stars **Reviewed by:** Omar R. | Support manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Solink?** I use SOLINK for video monitoring of our stores and it helps in sharing videos and conducting faster investigations. The ability to easily access multiple locations is great. I find SOLINK intuitive and easy to use, and the motion search is a game changer when investigating. It reduces the time spent searching for video and allows easy sharing once found. The installation is usually easy. **What do you dislike about Solink?** Since we are using mostly analog systems, being able to tell what channel on the encoder could help when troubleshooting offline cameras. **What problems is Solink solving and how is that benefiting you?** I use SOLINK for video monitoring of our stores, which helps in sharing video and doing faster investigations. It's intuitive and easy to use, with motion search reducing the time spent searching for video. It solved our remote access issues and simplified downloading footage. ### 38. Integrated Search and All-in-One Platform for Dashboards, Video, and Alarms **Rating:** 5.0/5.0 stars **Reviewed by:** Reynaldo S. | Physical Security manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Solink?** What I like most is the integrated search functionality. I also appreciate being able to view dashboards, events, video, clips, and alarms all in one platform. **What do you dislike about Solink?** As an admin, I’d like the manager console to be more user-friendly. **What problems is Solink solving and how is that benefiting you?** Solink is really helping with time management. The time we used to spend opening five or six different reports is now saved because everything is in one platform, which makes it much easier and quicker. I have more time now to focus on other tasks. ### 39. Video + POS Insights That Reduce Shrink and Drive Consistent Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Hayk I. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Solink?** Reducing food or cash shrink Using video + POS data to coach crews Speeding up investigations across locations Supporting franchisees or multi-unit oversight Driving operational consistency without adding labor **What do you dislike about Solink?** I dont dislike anything at the moment. Everything has been great **What problems is Solink solving and how is that benefiting you?** Reducing food or cash shrink Using video + POS data to coach crews Speeding up investigations across locations Supporting franchisees or multi-unit oversight Driving operational consistency without adding labor ### 40. Solink Keeps Improving and Makes Day-to-Day Work Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Solink?** I really appreciate that Solink is always listening to customer feedback and continuously improving the system. After working with them for a few years, there's always something new or improved which makes the day to day work easier. **What do you dislike about Solink?** If I had to point out one thing, the chat bots can sometimes be a bit challenging to deal with. That said, it’s also quick and easy to reach a live person when I need to. **What problems is Solink solving and how is that benefiting you?** Over the years, Solink has supported us in a number of ways. During our initial onboarding, they helped us set up cloud storage, which significantly improved our costs and strengthened our bottom line as an organization. ### 41. Easy Store Check-Ins and Camera Viewing **Rating:** 5.0/5.0 stars **Reviewed by:** William S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Solink?** Viewing the cameras and checking in on the store. **What do you dislike about Solink?** I hate when I click on one camera only to view it or I turn it sideways to make it larger and it always jumps to a different camera. It's the worst. Someone should really fix that. **What problems is Solink solving and how is that benefiting you?** It helps us see how busy the store is from the back so I can send out a manager to help on the register if needed. ### 42. Reliable, Easy-to-Use Surveillance for Restaurants **Rating:** 5.0/5.0 stars **Reviewed by:** Rodney J. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Solink?** I like that SOLINK always works and is reliable, which is great for my needs. Availability is important and SOLINK nails it. I run a restaurant, and I use SOLINK pretty much every day to check on what's happening when I'm not there, and sometimes even when I am there since the cameras work well. The system is always up and running, making it really easy to get what I need and save clips when necessary. SOLINK does a great job for us, allowing me to make operational decisions by reviewing past videos to see how we're doing. Additionally, I find it really easy to create clips when needed. **What do you dislike about Solink?** Nothing **What problems is Solink solving and how is that benefiting you?** I use SOLINK to monitor my restaurant, even when I'm not there, and for operational decisions by reviewing footage. It helps with occasional check-ins if issues arise. ### 43. Easy Dashboard Access to Key Data with Solid Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ben R. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Solink?** I appreciate the ease of access to a lot of important data right on the dashboard, as well as the solid customer support. **What do you dislike about Solink?** There is a good bit of initial setup that can take some time, but after it is fully operational everything has been smooth. **What problems is Solink solving and how is that benefiting you?** It helps to give our store managers access to important and locally relevant metrics pertaining to just their store. ### 44. Effortless Security Monitoring with Smart AI Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Alisha B. | Vice President Human Resources, Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Solink?** I use SOLINK for security monitoring across multiple stores, offices, and warehouses. I love how much easier it is to use than our older system, especially when pulling footage. The AI features are pretty handy and I think it could have a lot of function for store audits. It's also great that it ties into our POS, helping us catch anomalies. The initial setup was very easy too. **What do you dislike about Solink?** There really isn't anything we don't like. **What problems is Solink solving and how is that benefiting you?** I use SOLINK for security monitoring across multiple locations. It's much easier than our previous system, integrates with our POS, has handy AI features, and simplifies retrieving footage. It helps catch anomalies and could enhance store audits. **Official Response from Alexandria Hewko:** > Thank you for a lovely review of Solink, Alisha! Glad to hear how we have made it easier to conduct remote store audits and investigate anomalies at the cash. ### 45. Great AI Capabilities, Easy UI, and Outstanding People **Rating:** 4.0/5.0 stars **Reviewed by:** Christian M. | Head of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Solink?** AI Capabilities. UI is a great one, very easy to operate and most importantly the people! The people are the absolute best. **What do you dislike about Solink?** I can't think of anything that I dislike about solink **What problems is Solink solving and how is that benefiting you?** Solink is helping my business save time by me being able to generate reports from stores. Ticket overlay - POS Integration is by far one of the most beneficial features. ### 46. Centralized Camera Access Across the Entire Organization **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Solink?** We have centralized access to all cameras across the organization, which makes it much easier to manage everything in one place. The UI is straightforward and helps us quickly find what we need without wasting time. On top of that, they provide great support and feel like a true partner. **What do you dislike about Solink?** There is very little to dislike. Compared with a traditional alarm system, adding redundancy for both power and communications requires slightly more effort and additional hardware. **What problems is Solink solving and how is that benefiting you?** Using cloud access management to keep camera access secure reduces the amount of effort we have to spend on network security. ### 47. Essential Surveillance Tool with User-Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Dave C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Solink?** I find SOLINK's ability to provide clear photos and videos incredibly helpful for identifying and prosecuting thieves. With 73 cameras, the ease of use is a real time saver for me, especially with the simple switching from camera to camera. **What do you dislike about Solink?** I wish there was facial recognition or the ability for the system to tag an individual and follow them from camera to camera. **What problems is Solink solving and how is that benefiting you?** I use SOLINK for surveillance to identify and prosecute thieves. It provides clear photos and videos, making identification easier for the police. It's easy to switch between 73 cameras, which saves time. ### 48. Essential for Security with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Ian T. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Solink?** I love how SOLINK is always watching, which means so much can be achieved in terms of security, from staff to customers. The reports and widgets are incredibly helpful, particularly with their daily notifications and up-to-date data. Also, the initial setup was extremely easy. **What do you dislike about Solink?** I find the Android app lacking. It would be better if it had a fingerprint login and the same features as the iPhone app. **What problems is Solink solving and how is that benefiting you?** I use SOLINK for security from staff and customers, monitoring time and attendance. It provides daily notifications and up-to-date data, making it valuable with reports and widgets. It's always watching, so much can be achieved. ### 49. SOLINK: A Topline Operational Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Brice H. | Sr Franchise Operations, Enterprise (> 1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Solink?** SOLINK is more than an LP tool. It’s an operations tool that supports sales generation, training, labor and forecasting, etc. It is user friendly and allows people to distill straight to the action. **What do you dislike about Solink?** There can be too much data and information, so you have to go in with a specific focus or intention to generate the best value for your time. **What problems is Solink solving and how is that benefiting you?** SOLINK helps us better forecast for labor that isn’t just based on retroactive sales trend data. Exception reporting is consolidated to specific events to review through event flows. ### 50. Easy Ordering and Installation with Solid Performance and Support **Rating:** 4.5/5.0 stars **Reviewed by:** Billy C. | Asset Protection & Safety Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Solink?** From ordering to installation Solink makes it easy. Very solid with connectivity, good performance. People are super, friendly and willing to listen and assist whenever possible. Great support MGR. **What do you dislike about Solink?** Had struggles with billing at times, however they are always willing to work things out or make things right. **What problems is Solink solving and how is that benefiting you?** Fraud, use of AI, reporting for multiple departments and not specifically focused on AP. ## Solink Discussions - [What is SOLINK used for?](https://www.g2.com/discussions/what-is-solink-used-for) - [View Solink pricing details and edition comparison](https://www.g2.com/products/solink/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-06-02+01%3A58%3A49+-0500&secure%5Bsession_id%5D=29bfca20-8ee0-48e9-961b-d46f806c5f0a&secure%5Btoken%5D=86f4690b2f0b0bc015dbfac6509c97b677919fad8dc4425568d9c987f80bd79f&format=llm_user) ## Solink Integrations - [1010 Data](https://www.g2.com/products/1010-data/reviews) - [7shifts](https://www.g2.com/products/7shifts/reviews) - [AlarmKey](https://www.g2.com/products/alarmkey/reviews) - [Alleaves](https://www.g2.com/products/alleaves/reviews) - 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[PredictSpring](https://www.g2.com/products/predictspring/reviews) - [ProdataKey](https://www.g2.com/products/prodatakey/reviews) - [Qu](https://www.g2.com/products/qu/reviews) - [Restaurant365](https://www.g2.com/products/restaurant365/reviews) - [Revel](https://www.g2.com/products/pearson-revel/reviews) - [SapphireOne](https://www.g2.com/products/sapphireone/reviews) - [Silverware](https://www.g2.com/products/silverware/reviews) - [Skedda](https://www.g2.com/products/skedda/reviews) - [SkyTab](https://www.g2.com/products/shift4-skytab/reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - [Squirrel POS](https://www.g2.com/products/squirrel-pos/reviews) - [SVS Group, Inc.](https://www.g2.com/products/svs-group-inc/reviews) - [Sweed](https://www.g2.com/products/sweed/reviews) - [TechPOS](https://www.g2.com/products/techpos/reviews) - [Toast](https://www.g2.com/products/toast/reviews) - [Union POS](https://www.g2.com/products/union-pos/reviews) - [Veloce](https://www.g2.com/products/veloce/reviews) - [Verifone Payment Processing](https://www.g2.com/products/verifone-payment-processing/reviews) - [Wsper](https://www.g2.com/products/wsper/reviews) - [Zoho Inventory](https://www.g2.com/products/zoho-inventory/reviews) ## Solink Features **Setup** - Turnkey - Compatibility - Integrations **Access** - Storage - Alerts - Video Access - Security - Dashboard - Analytics - Collaboration **Video Intelligence** - AI-Based Search - Object Detection - Workflow ## Top Solink Alternatives - [Rhombus](https://www.g2.com/products/rhombus-systems/reviews) - 4.6/5.0 (604 reviews) - [FacilityOS](https://www.g2.com/products/facilityos/reviews) - 4.7/5.0 (260 reviews) - [Coram AI](https://www.g2.com/products/coram-ai/reviews) - 4.9/5.0 (184 reviews)