Best Video Surveillance Software

Users frequently mention the clarity of the images, the ease of finding and clipping videos, the ability to access cameras offsite, and the system's continuous updates and improvements. Users experienced issues such as occasional system lag, the need for a solid internet connection, cameras changing from color to black and white, and the complexity and recurring costs of the per-camera annual licensing.

Users frequently mention the ease of use, the system's ability to integrate with existing cameras, the helpfulness of its AI features such as facial recognition and journey path, and the responsive customer support. Reviewers mentioned occasional issues such as the system freezing, lag in video playback, loud fans in the hardware, and some challenges in setting up specific features.

Users like the ease of use, the ability to access the system from anywhere, the efficient customer service, and the AI features that keep improving and making their work easier. Reviewers noted issues with the AI modules not working well, difficulties in downloading video clips, problems with cameras going offline, and a need for more local technicians and on-site support.

Users frequently mention the high quality of the camera footage, the ease of use and setup, the user-friendly Command software, and the seamless integration with other apps. Users mentioned issues such as the platform taking a toll on network bandwidth, lack of IP filter, occasional latency, costly licenses, and confusing Command Portal for new users.

Users frequently mention the ease of use of the system, the convenience of the mobile app, the responsiveness of customer service, and the ability to customize the system to match specific needs. Users reported issues with the responsiveness of the fobs, difficulties in managing multiple sites, inconsistencies in response times, and occasional problems with the mobile app and website.

Reviewers frequently mention the platform's efficient video processing, clear live feeds, easy switching between cameras, and the ability to monitor cameras remotely without lag. Reviewers experienced issues with syncing delays in areas with unstable connectivity, a lack of customization options on the dashboards, a technical initial setup, and a steep learning curve for understanding all the features.

Reviewers appreciate the system's stability, scalability, and structured interface, which allows for easy monitoring of multiple camera feeds, control over access and permissions, and support for a wide range of devices. Users experienced challenges with the initial setup and configuration, found the licensing cost to be high for smaller setups, and noted that some parts of the interface feel outdated and that the reporting tool needs improvement.

Reviewers appreciate its user-friendly interface, cloud-based accessibility, and robust analytics, with many highlighting the ease of setup and the ability to connect from anywhere. Users reported issues with ONVIF cameras staying connected, sporadic PTZ control, and a licensing system that charges per imager on a camera instead of per IP address, leading to increased costs.

Reviewers appreciate the easy setup, the ability to create playlists from downloaded footage, the remote guard feature for added security, and the real-time monitoring feature. Users reported issues such as higher than expected costs for the fiber optic component, slow internet speed preventing full use of AI features, occasional screen glitches, and cameras going down.