Best Competitive Intelligence Tools

Julie Jung
JJ
Researched and written by Julie Jung

Competitive intelligence tools enable businesses to capture, analyze, and take action on their competitive landscape. Competitive intelligence data can help various teams within a company, including marketing, sales, product, and senior leadership. Competitive intelligence software is useful for marketing, sales, and product teams because these tools can provide insight into advertising strategy, pricing changes, product additions, and removals, etc. Senior executives can also use competitive intelligence solutions to drive investments and future company strategies.

Competitive intelligence tools help users not only analyze current competitor strategies but also anticipate competitor actions in the future. These platforms are often leveraged alongside buyer intent data providers, which capture research around actual buyer journeys and signs of their purchase intent. Unlike marketing intelligence software, which focuses on publicly available or client-focused market information to better understand the customer and their behavior, competitive intelligence tools follow a variety of sources to track competitors’ complete digital footprint, including but not limited to product pricing, product reviews, news and events, product positioning, and content and social media strategy.

To qualify for inclusion in the Competitive Intelligence category, a product must:

Collect and analyze competitive intelligence data (specifically around company landscape data points, not markets, segments, or trends)
Provide a centralized platform for all competitive intelligence for a company to review and collaborate to better plan for strategy decisions

Best Competitive Intelligence Tools At A Glance

Best for Small Businesses:
Best for Mid-Market:
Best for Enterprise:
Highest User Satisfaction:
Best Free Software:
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Best for Enterprise:
Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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122 Listings in Competitive Intelligence Available
(2,467)4.5 out of 5
5th Easiest To Use in Competitive Intelligence software
View top Consulting Services for Semrush
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media, and competitive research campa

    Users
    • Digital Marketing Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 67% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Semrush is a digital marketing tool that provides features for SEO, SEM, social media management, and competitor analysis.
    • Reviewers appreciate the comprehensive suite of tools Semrush offers, including social media scheduling, keyword tracking, site audits, and competitor insights, which help in refining marketing strategies and improving rankings.
    • Reviewers experienced challenges with the learning curve of the platform, the high cost of additional features, and occasional glitches with specific functions such as social media tagging and post formatting.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Semrush Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    448
    Ease of Use
    421
    Keyword Research
    382
    Helpful
    347
    SEO Optimization
    323
    Cons
    Expensive
    268
    High Pricing
    189
    High Costs
    168
    Pricing Issues
    164
    Limited Features
    146
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Semrush features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.2
    Product Details
    Average: 8.4
    8.0
    Customer Feedback & Reviews
    Average: 8.5
    8.5
    Centralized Platform
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Semrush
    Company Website
    Year Founded
    2008
    HQ Location
    Boston, MA
    Twitter
    @semrush
    289,294 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,099 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media, and competitive research campa

Users
  • Digital Marketing Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 67% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Semrush is a digital marketing tool that provides features for SEO, SEM, social media management, and competitor analysis.
  • Reviewers appreciate the comprehensive suite of tools Semrush offers, including social media scheduling, keyword tracking, site audits, and competitor insights, which help in refining marketing strategies and improving rankings.
  • Reviewers experienced challenges with the learning curve of the platform, the high cost of additional features, and occasional glitches with specific functions such as social media tagging and post formatting.
Semrush Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
448
Ease of Use
421
Keyword Research
382
Helpful
347
SEO Optimization
323
Cons
Expensive
268
High Pricing
189
High Costs
168
Pricing Issues
164
Limited Features
146
Semrush features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.2
Product Details
Average: 8.4
8.0
Customer Feedback & Reviews
Average: 8.5
8.5
Centralized Platform
Average: 8.7
Seller Details
Seller
Semrush
Company Website
Year Founded
2008
HQ Location
Boston, MA
Twitter
@semrush
289,294 Twitter followers
LinkedIn® Page
www.linkedin.com
2,099 employees on LinkedIn®
(1,067)4.5 out of 5
7th Easiest To Use in Competitive Intelligence software
View top Consulting Services for Similarweb
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At Similarweb, we are committed to unlocking the full potential of the digital landscape. Our solutions span a wide array of digital needs, from comprehensive competitive analysis across all marketi

    Users
    • Manager
    • Account Executive
    Industries
    • Marketing and Advertising
    • Retail
    Market Segment
    • 43% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SimilarWeb is a digital market intelligence platform that provides insights into web traffic and digital performance, enabling competitor analysis and market research.
    • Users frequently mention the breadth of data it offers, its intuitive user interface, and its usefulness in gaining insights into not only their own site but also their competitors'.
    • Reviewers noted that data accuracy can be inconsistent, especially for smaller sites or niche industries, and the platform can be expensive for small businesses.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Similarweb Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    187
    Insights
    149
    Competitor Analysis
    145
    Traffic Analysis
    132
    Features
    100
    Cons
    Data Inaccuracy
    77
    Inaccurate Data
    65
    Limited Features
    59
    Limited Data
    54
    Limited Data Access
    53
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Similarweb features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    7.8
    Product Details
    Average: 8.4
    7.1
    Customer Feedback & Reviews
    Average: 8.5
    8.3
    Centralized Platform
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    New York
    Twitter
    @SimilarWeb
    46,031 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,313 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At Similarweb, we are committed to unlocking the full potential of the digital landscape. Our solutions span a wide array of digital needs, from comprehensive competitive analysis across all marketi

Users
  • Manager
  • Account Executive
Industries
  • Marketing and Advertising
  • Retail
Market Segment
  • 43% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SimilarWeb is a digital market intelligence platform that provides insights into web traffic and digital performance, enabling competitor analysis and market research.
  • Users frequently mention the breadth of data it offers, its intuitive user interface, and its usefulness in gaining insights into not only their own site but also their competitors'.
  • Reviewers noted that data accuracy can be inconsistent, especially for smaller sites or niche industries, and the platform can be expensive for small businesses.
Similarweb Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
187
Insights
149
Competitor Analysis
145
Traffic Analysis
132
Features
100
Cons
Data Inaccuracy
77
Inaccurate Data
65
Limited Features
59
Limited Data
54
Limited Data Access
53
Similarweb features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
7.8
Product Details
Average: 8.4
7.1
Customer Feedback & Reviews
Average: 8.5
8.3
Centralized Platform
Average: 8.7
Seller Details
Company Website
Year Founded
2007
HQ Location
New York
Twitter
@SimilarWeb
46,031 Twitter followers
LinkedIn® Page
www.linkedin.com
1,313 employees on LinkedIn®

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(2,343)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in Competitive Intelligence software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a busin

    Users
    • Community Manager
    • Property Manager
    Industries
    • Automotive
    • Real Estate
    Market Segment
    • 45% Mid-Market
    • 29% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Reputation is a platform that allows users to manage and respond to reviews, monitor feedback, and post on social media.
    • Users frequently mention the ease of use, the ability to manage reviews from multiple platforms in one place, and the helpful analytics provided by the platform.
    • Users mentioned issues with the clarity of photos, difficulties in navigating certain sections, and a lack of notifications for new reviews.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Reputation Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    457
    Review Management
    334
    Helpful
    313
    Centralized Reviews
    259
    Reputation Management
    198
    Cons
    Review Management
    123
    Improvement Needed
    117
    Missing Features
    98
    Review Issues
    80
    Reporting Issues
    68
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Reputation features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Product Details
    Average: 8.4
    9.4
    Customer Feedback & Reviews
    Average: 8.5
    9.2
    Centralized Platform
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2006
    HQ Location
    Redwood City, CA
    Twitter
    @Reputation_Com
    11,217 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    707 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a busin

Users
  • Community Manager
  • Property Manager
Industries
  • Automotive
  • Real Estate
Market Segment
  • 45% Mid-Market
  • 29% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Reputation is a platform that allows users to manage and respond to reviews, monitor feedback, and post on social media.
  • Users frequently mention the ease of use, the ability to manage reviews from multiple platforms in one place, and the helpful analytics provided by the platform.
  • Users mentioned issues with the clarity of photos, difficulties in navigating certain sections, and a lack of notifications for new reviews.
Reputation Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
457
Review Management
334
Helpful
313
Centralized Reviews
259
Reputation Management
198
Cons
Review Management
123
Improvement Needed
117
Missing Features
98
Review Issues
80
Reporting Issues
68
Reputation features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.9
Product Details
Average: 8.4
9.4
Customer Feedback & Reviews
Average: 8.5
9.2
Centralized Platform
Average: 8.7
Seller Details
Company Website
Year Founded
2006
HQ Location
Redwood City, CA
Twitter
@Reputation_Com
11,217 Twitter followers
LinkedIn® Page
www.linkedin.com
707 employees on LinkedIn®
(1,362)4.8 out of 5
2nd Easiest To Use in Competitive Intelligence software
View top Consulting Services for SE Ranking
Save to My Lists
Entry Level Price:Starting at $65.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SE Ranking is a comprehensive SEO toolkit designed to assist small to medium-sized agencies and in-house teams in developing and executing effective SEO strategies. This solution provides a suite of f

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 90% Small-Business
    • 9% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SE Ranking is an online marketing and SEO tool that provides data management, search ranking improvement, and website potential understanding.
    • Reviewers appreciate the affordability, user-friendly interface, comprehensive data presentation, and the variety of features including keyword tracking, competitor analysis, and automated SEO audits.
    • Users experienced limitations in the technical SEO auditing tool, unclear transitions between personal dashboard and general research, and a steep learning curve for efficient workflow development.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SE Ranking Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    126
    Features
    79
    Keyword Research
    71
    Rank Tracking
    70
    SEO Management
    54
    Cons
    Expensive
    20
    Limitations
    15
    Inaccuracy
    13
    Inaccurate Data
    13
    Limited Options
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SE Ranking features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Product Details
    Average: 8.4
    8.4
    Customer Feedback & Reviews
    Average: 8.5
    9.0
    Centralized Platform
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Palo Alto, CA
    Twitter
    @SERanking
    10,267 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    215 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SE Ranking is a comprehensive SEO toolkit designed to assist small to medium-sized agencies and in-house teams in developing and executing effective SEO strategies. This solution provides a suite of f

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 90% Small-Business
  • 9% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SE Ranking is an online marketing and SEO tool that provides data management, search ranking improvement, and website potential understanding.
  • Reviewers appreciate the affordability, user-friendly interface, comprehensive data presentation, and the variety of features including keyword tracking, competitor analysis, and automated SEO audits.
  • Users experienced limitations in the technical SEO auditing tool, unclear transitions between personal dashboard and general research, and a steep learning curve for efficient workflow development.
SE Ranking Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
126
Features
79
Keyword Research
71
Rank Tracking
70
SEO Management
54
Cons
Expensive
20
Limitations
15
Inaccuracy
13
Inaccurate Data
13
Limited Options
13
SE Ranking features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.5
Product Details
Average: 8.4
8.4
Customer Feedback & Reviews
Average: 8.5
9.0
Centralized Platform
Average: 8.7
Seller Details
Company Website
Year Founded
2012
HQ Location
Palo Alto, CA
Twitter
@SERanking
10,267 Twitter followers
LinkedIn® Page
www.linkedin.com
215 employees on LinkedIn®
(362)4.7 out of 5
1st Easiest To Use in Competitive Intelligence software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Visualping monitors any webpage and alerts you when it is updated. The alert is sent via email or text message but also via any team notification service like MS Teams, Slack and also API or by enteri

    Users
    • Owner
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 73% Small-Business
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Visualping Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    238
    Change Detection
    151
    Alerts
    145
    Alert Notifications
    131
    Change Tracking
    116
    Cons
    Ineffective Notifications
    42
    False Alerts
    41
    False Detection
    35
    Inaccurate Data
    35
    Limited Features
    35
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Visualping features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Product Details
    Average: 8.4
    8.0
    Customer Feedback & Reviews
    Average: 8.5
    8.3
    Centralized Platform
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Vancouver, BC
    Twitter
    @visualping
    1,600 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Visualping monitors any webpage and alerts you when it is updated. The alert is sent via email or text message but also via any team notification service like MS Teams, Slack and also API or by enteri

Users
  • Owner
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 73% Small-Business
  • 15% Mid-Market
Visualping Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
238
Change Detection
151
Alerts
145
Alert Notifications
131
Change Tracking
116
Cons
Ineffective Notifications
42
False Alerts
41
False Detection
35
Inaccurate Data
35
Limited Features
35
Visualping features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.6
Product Details
Average: 8.4
8.0
Customer Feedback & Reviews
Average: 8.5
8.3
Centralized Platform
Average: 8.7
Seller Details
Year Founded
2016
HQ Location
Vancouver, BC
Twitter
@visualping
1,600 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Insightsfirst helps you compete, get an edge in the marketplace, and make intelligent decisions at the right time. The Fortune 500, Global Strategy Consulting, Accounting and Advisory, and professiona

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 69% Enterprise
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Insightsfirst Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    3
    Navigation Ease
    3
    Centralized Management
    2
    Customer Support
    2
    Customization
    2
    Cons
    Account Management
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Insightsfirst features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Product Details
    Average: 8.4
    8.8
    Customer Feedback & Reviews
    Average: 8.5
    8.8
    Centralized Platform
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2000
    HQ Location
    Schaffhausen, Switzerland
    Twitter
    @EvalueserveNews
    1,018 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,003 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Insightsfirst helps you compete, get an edge in the marketplace, and make intelligent decisions at the right time. The Fortune 500, Global Strategy Consulting, Accounting and Advisory, and professiona

Users
No information available
Industries
No information available
Market Segment
  • 69% Enterprise
  • 15% Mid-Market
Insightsfirst Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
3
Navigation Ease
3
Centralized Management
2
Customer Support
2
Customization
2
Cons
Account Management
1
Poor Customer Support
1
Insightsfirst features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.2
8.9
Product Details
Average: 8.4
8.8
Customer Feedback & Reviews
Average: 8.5
8.8
Centralized Platform
Average: 8.7
Seller Details
Year Founded
2000
HQ Location
Schaffhausen, Switzerland
Twitter
@EvalueserveNews
1,018 Twitter followers
LinkedIn® Page
www.linkedin.com
6,003 employees on LinkedIn®
(432)4.8 out of 5
Optimized for quick response
12th Easiest To Use in Competitive Intelligence software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Klue is a Competitive Enablement Platform that combines win-loss analysis with competitive intelligence to bring together objective feedback from your buyers and intel from across the web so you can u

    Users
    • Product Marketing Manager
    • Sr. Product Marketing Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 55% Mid-Market
    • 37% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Klue Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    20
    Ease of Use
    15
    Helpful
    15
    Insights
    13
    Competitor Analysis
    12
    Cons
    Poor User Interface
    5
    Limited Features
    4
    Alert Issues
    3
    Difficult Learning
    3
    Learning Curve
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Klue features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Product Details
    Average: 8.4
    8.5
    Customer Feedback & Reviews
    Average: 8.5
    9.4
    Centralized Platform
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Klue
    Company Website
    Year Founded
    2015
    HQ Location
    Vancouver, British Columbia
    Twitter
    @kluein
    991 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    282 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Klue is a Competitive Enablement Platform that combines win-loss analysis with competitive intelligence to bring together objective feedback from your buyers and intel from across the web so you can u

Users
  • Product Marketing Manager
  • Sr. Product Marketing Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 55% Mid-Market
  • 37% Enterprise
Klue Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
20
Ease of Use
15
Helpful
15
Insights
13
Competitor Analysis
12
Cons
Poor User Interface
5
Limited Features
4
Alert Issues
3
Difficult Learning
3
Learning Curve
3
Klue features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
8.6
Product Details
Average: 8.4
8.5
Customer Feedback & Reviews
Average: 8.5
9.4
Centralized Platform
Average: 8.7
Seller Details
Seller
Klue
Company Website
Year Founded
2015
HQ Location
Vancouver, British Columbia
Twitter
@kluein
991 Twitter followers
LinkedIn® Page
www.linkedin.com
282 employees on LinkedIn®
(381)4.6 out of 5
11th Easiest To Use in Competitive Intelligence software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Crayon’s award-winning competitive intelligence platform helps your organization see and seize opportunities so you can create a sustainable business advantage. Tens of thousands of teams use Crayon’s

    Users
    • Product Marketing Manager
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 61% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Crayon Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    Competitor Analysis
    22
    Battlecards
    19
    Integrations
    17
    Customer Support
    16
    Cons
    Poor Integration
    5
    Inaccurate Data
    4
    Limited Features
    4
    Limited Functionality
    4
    Competitor Analysis
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Crayon features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Product Details
    Average: 8.4
    8.8
    Customer Feedback & Reviews
    Average: 8.5
    9.1
    Centralized Platform
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Crayon
    Year Founded
    2015
    HQ Location
    Boston, Massachusetts
    Twitter
    @Crayon
    3,511 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    84 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Crayon’s award-winning competitive intelligence platform helps your organization see and seize opportunities so you can create a sustainable business advantage. Tens of thousands of teams use Crayon’s

Users
  • Product Marketing Manager
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 61% Mid-Market
  • 30% Enterprise
Crayon Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Competitor Analysis
22
Battlecards
19
Integrations
17
Customer Support
16
Cons
Poor Integration
5
Inaccurate Data
4
Limited Features
4
Limited Functionality
4
Competitor Analysis
3
Crayon features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.2
8.7
Product Details
Average: 8.4
8.8
Customer Feedback & Reviews
Average: 8.5
9.1
Centralized Platform
Average: 8.7
Seller Details
Seller
Crayon
Year Founded
2015
HQ Location
Boston, Massachusetts
Twitter
@Crayon
3,511 Twitter followers
LinkedIn® Page
www.linkedin.com
84 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nexis® is a cloud-based research platform that provides you access to a robust universe of content sources from licensed providers. Using powerful search and filtering technologies, Nexis reduces nois

    Users
    No information available
    Industries
    • Higher Education
    Market Segment
    • 38% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nexis® Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Comprehensive Database
    6
    Information Gathering
    5
    Search Functionality
    3
    Insights
    2
    Cons
    Lack of Information
    5
    Login Issues
    2
    Not User-Friendly
    2
    Poor Customer Support
    2
    Poor Interface Design
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nexis® features and usability ratings that predict user satisfaction
    1.7
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1970
    HQ Location
    New York
    Twitter
    @NexisSolutions
    1,289 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10,492 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nexis® is a cloud-based research platform that provides you access to a robust universe of content sources from licensed providers. Using powerful search and filtering technologies, Nexis reduces nois

Users
No information available
Industries
  • Higher Education
Market Segment
  • 38% Enterprise
  • 38% Mid-Market
Nexis® Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Comprehensive Database
6
Information Gathering
5
Search Functionality
3
Insights
2
Cons
Lack of Information
5
Login Issues
2
Not User-Friendly
2
Poor Customer Support
2
Poor Interface Design
2
Nexis® features and usability ratings that predict user satisfaction
1.7
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Company Website
Year Founded
1970
HQ Location
New York
Twitter
@NexisSolutions
1,289 Twitter followers
LinkedIn® Page
www.linkedin.com
10,492 employees on LinkedIn®
(106)4.4 out of 5
6th Easiest To Use in Competitive Intelligence software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Apple Search Ads Partner | Growth partner of apps and games with intelligence, automation and expertise Founded in 2013 in San Francisco, MobileAction is a pioneer in app analytics and the growth

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Computer Games
    Market Segment
    • 49% Small-Business
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MobileAction Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    59
    Features
    49
    Customer Support
    42
    Helpful
    36
    Keyword Research
    32
    Cons
    Poor User Interface
    16
    Poor Interface Design
    13
    Data Inaccuracy
    11
    Learning Curve
    11
    Limited Features
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MobileAction features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Product Details
    Average: 8.4
    9.0
    Customer Feedback & Reviews
    Average: 8.5
    8.9
    Centralized Platform
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2013
    HQ Location
    San Francisco, California, United States
    Twitter
    @MobileAction
    6,806 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    111 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Apple Search Ads Partner | Growth partner of apps and games with intelligence, automation and expertise Founded in 2013 in San Francisco, MobileAction is a pioneer in app analytics and the growth

Users
No information available
Industries
  • Marketing and Advertising
  • Computer Games
Market Segment
  • 49% Small-Business
  • 41% Mid-Market
MobileAction Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
59
Features
49
Customer Support
42
Helpful
36
Keyword Research
32
Cons
Poor User Interface
16
Poor Interface Design
13
Data Inaccuracy
11
Learning Curve
11
Limited Features
11
MobileAction features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.9
Product Details
Average: 8.4
9.0
Customer Feedback & Reviews
Average: 8.5
8.9
Centralized Platform
Average: 8.7
Seller Details
Year Founded
2013
HQ Location
San Francisco, California, United States
Twitter
@MobileAction
6,806 Twitter followers
LinkedIn® Page
www.linkedin.com
111 employees on LinkedIn®
(550)4.5 out of 5
9th Easiest To Use in Competitive Intelligence software
View top Consulting Services for Ahrefs
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ahrefs is a leading marketing intelligence platform powered by big data that helps marketers run search engine optimization, pay-per-click, content marketing, website auditing, and competitive researc

    Users
    • Marketing Manager
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 63% Small-Business
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Ahrefs is a tool used for SEO research, keyword and traffic analysis, and competitor analysis.
    • Reviewers frequently mention the tool's data accuracy, robust features, and excellent customer support, highlighting its usefulness in providing in-depth reports, tracking keywords, and improving online visibility.
    • Reviewers experienced issues with high pricing, inaccurate real-time traffic data on the dashboard, generic backlink builder suggestions, and a lack of context in some analysis aspects.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ahrefs Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Keyword Research
    46
    Backlink Analysis
    38
    Competitor Analysis
    35
    Ease of Use
    35
    Features
    35
    Cons
    Expensive
    30
    High Costs
    26
    Inaccurate Data
    16
    Limited Features
    15
    Subscription Issues
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ahrefs features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.0
    Product Details
    Average: 8.4
    8.1
    Customer Feedback & Reviews
    Average: 8.5
    8.4
    Centralized Platform
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ahrefs
    Company Website
    Year Founded
    2010
    HQ Location
    Singapore
    Twitter
    @ahrefs
    160,724 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    126 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ahrefs is a leading marketing intelligence platform powered by big data that helps marketers run search engine optimization, pay-per-click, content marketing, website auditing, and competitive researc

Users
  • Marketing Manager
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 63% Small-Business
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Ahrefs is a tool used for SEO research, keyword and traffic analysis, and competitor analysis.
  • Reviewers frequently mention the tool's data accuracy, robust features, and excellent customer support, highlighting its usefulness in providing in-depth reports, tracking keywords, and improving online visibility.
  • Reviewers experienced issues with high pricing, inaccurate real-time traffic data on the dashboard, generic backlink builder suggestions, and a lack of context in some analysis aspects.
Ahrefs Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Keyword Research
46
Backlink Analysis
38
Competitor Analysis
35
Ease of Use
35
Features
35
Cons
Expensive
30
High Costs
26
Inaccurate Data
16
Limited Features
15
Subscription Issues
14
Ahrefs features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.0
Product Details
Average: 8.4
8.1
Customer Feedback & Reviews
Average: 8.5
8.4
Centralized Platform
Average: 8.7
Seller Details
Seller
Ahrefs
Company Website
Year Founded
2010
HQ Location
Singapore
Twitter
@ahrefs
160,724 Twitter followers
LinkedIn® Page
www.linkedin.com
126 employees on LinkedIn®
(181)4.6 out of 5
Optimized for quick response
8th Easiest To Use in Competitive Intelligence software
View top Consulting Services for AppTweak
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Entry Level Price:Starting at €79.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AppTweak is an App Store Marketing & Intelligence Platform powered by AI, enabling mobile leaders to optimize their app’s organic and paid performance in the app stores. AppTweak stands out as

    Users
    • ASO Manager
    Industries
    • Computer Games
    • Marketing and Advertising
    Market Segment
    • 45% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AppTweak Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    57
    Features
    49
    Helpful
    42
    Insights
    39
    Customer Support
    37
    Cons
    Data Inaccuracy
    18
    Limited Features
    16
    Inaccurate Data
    12
    Insufficient Data
    10
    Poor User Interface
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AppTweak features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.0
    Product Details
    Average: 8.4
    8.1
    Customer Feedback & Reviews
    Average: 8.5
    8.5
    Centralized Platform
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    AppTweak
    Company Website
    Year Founded
    2014
    HQ Location
    Brussels, Brussels Region
    Twitter
    @AppTweak
    4,450 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    113 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AppTweak is an App Store Marketing & Intelligence Platform powered by AI, enabling mobile leaders to optimize their app’s organic and paid performance in the app stores. AppTweak stands out as

Users
  • ASO Manager
Industries
  • Computer Games
  • Marketing and Advertising
Market Segment
  • 45% Small-Business
  • 33% Mid-Market
AppTweak Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
57
Features
49
Helpful
42
Insights
39
Customer Support
37
Cons
Data Inaccuracy
18
Limited Features
16
Inaccurate Data
12
Insufficient Data
10
Poor User Interface
10
AppTweak features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.0
Product Details
Average: 8.4
8.1
Customer Feedback & Reviews
Average: 8.5
8.5
Centralized Platform
Average: 8.7
Seller Details
Seller
AppTweak
Company Website
Year Founded
2014
HQ Location
Brussels, Brussels Region
Twitter
@AppTweak
4,450 Twitter followers
LinkedIn® Page
www.linkedin.com
113 employees on LinkedIn®
(462)4.6 out of 5
10th Easiest To Use in Competitive Intelligence software
View top Consulting Services for Serpstat
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Serpstat stands out as a comprehensive SEO toolset, empowering you with efficient control over your online visibility. A pivotal asset for committed enterprises seeking elevated rankings and fortifie

    Users
    • Owner
    • Founder
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 81% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Serpstat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Features
    6
    Competitor Analysis
    5
    Data Accuracy
    4
    Keyword Research
    4
    Cons
    Complexity
    1
    Credit Limitations
    1
    Difficult Learning
    1
    Difficult Setup
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Serpstat features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Product Details
    Average: 8.4
    8.8
    Customer Feedback & Reviews
    Average: 8.5
    8.9
    Centralized Platform
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Serpstat
    Year Founded
    2013
    HQ Location
    Odesa
    Twitter
    @serpstat
    4,331 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    79 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Serpstat stands out as a comprehensive SEO toolset, empowering you with efficient control over your online visibility. A pivotal asset for committed enterprises seeking elevated rankings and fortifie

Users
  • Owner
  • Founder
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 81% Small-Business
  • 17% Mid-Market
Serpstat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Features
6
Competitor Analysis
5
Data Accuracy
4
Keyword Research
4
Cons
Complexity
1
Credit Limitations
1
Difficult Learning
1
Difficult Setup
1
Expensive
1
Serpstat features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.2
Product Details
Average: 8.4
8.8
Customer Feedback & Reviews
Average: 8.5
8.9
Centralized Platform
Average: 8.7
Seller Details
Seller
Serpstat
Year Founded
2013
HQ Location
Odesa
Twitter
@serpstat
4,331 Twitter followers
LinkedIn® Page
www.linkedin.com
79 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    data.ai is the industry's most trusted mobile insights and analytics platform. Get the complete picture of the mobile landscape you need to acquire, retain and engage customers, prioritize your roadma

    Users
    No information available
    Industries
    • Computer Games
    • Information Technology and Services
    Market Segment
    • 45% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • data.ai by Sensor Tower Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    20
    Ease of Use
    15
    Competitor Analysis
    14
    Customer Support
    13
    Competitor Insights
    10
    Cons
    Inaccurate Data
    7
    Data Inaccuracy
    6
    Missing Information
    6
    Time-consuming
    6
    Complex Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • data.ai by Sensor Tower features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    7.9
    Product Details
    Average: 8.4
    8.5
    Customer Feedback & Reviews
    Average: 8.5
    8.4
    Centralized Platform
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    San Francisco, CA
    LinkedIn® Page
    www.linkedin.com
    494 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

data.ai is the industry's most trusted mobile insights and analytics platform. Get the complete picture of the mobile landscape you need to acquire, retain and engage customers, prioritize your roadma

Users
No information available
Industries
  • Computer Games
  • Information Technology and Services
Market Segment
  • 45% Mid-Market
  • 32% Small-Business
data.ai by Sensor Tower Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
20
Ease of Use
15
Competitor Analysis
14
Customer Support
13
Competitor Insights
10
Cons
Inaccurate Data
7
Data Inaccuracy
6
Missing Information
6
Time-consuming
6
Complex Features
4
data.ai by Sensor Tower features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.2
7.9
Product Details
Average: 8.4
8.5
Customer Feedback & Reviews
Average: 8.5
8.4
Centralized Platform
Average: 8.7
Seller Details
Year Founded
2010
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
494 employees on LinkedIn®
(243)4.7 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Experience.com caters to a wide-ranging target market, including local professionals and multi-location brands seeking to fortify their online reputation through the power of AI and customer feedback.

    Users
    • Branch Manager
    • Loan Officer
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 49% Mid-Market
    • 26% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Experience.com is a platform designed to automate the process of collecting and managing customer reviews, and it also offers features for SEO and social media integration.
    • Reviewers appreciate the platform's ease of use, the automation of review requests, the ability to consolidate reviews from various platforms, and the helpful customer support.
    • Reviewers noted some issues with social media account reconnection, the lack of a mobile app, and limitations in sending review requests to the same client within a certain period.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Experience.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    109
    Helpful
    94
    Review Management
    84
    Experience
    74
    Centralized Reviews
    62
    Cons
    Review Management
    24
    Missing Features
    22
    Linking Issues
    19
    Reporting Issues
    19
    Review Issues
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Experience.com features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Product Details
    Average: 8.4
    9.4
    Customer Feedback & Reviews
    Average: 8.5
    9.2
    Centralized Platform
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    San Ramon, California
    LinkedIn® Page
    www.linkedin.com
    292 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Experience.com caters to a wide-ranging target market, including local professionals and multi-location brands seeking to fortify their online reputation through the power of AI and customer feedback.

Users
  • Branch Manager
  • Loan Officer
Industries
  • Financial Services
  • Banking
Market Segment
  • 49% Mid-Market
  • 26% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Experience.com is a platform designed to automate the process of collecting and managing customer reviews, and it also offers features for SEO and social media integration.
  • Reviewers appreciate the platform's ease of use, the automation of review requests, the ability to consolidate reviews from various platforms, and the helpful customer support.
  • Reviewers noted some issues with social media account reconnection, the lack of a mobile app, and limitations in sending review requests to the same client within a certain period.
Experience.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
109
Helpful
94
Review Management
84
Experience
74
Centralized Reviews
62
Cons
Review Management
24
Missing Features
22
Linking Issues
19
Reporting Issues
19
Review Issues
16
Experience.com features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.1
Product Details
Average: 8.4
9.4
Customer Feedback & Reviews
Average: 8.5
9.2
Centralized Platform
Average: 8.7
Seller Details
Company Website
Year Founded
2015
HQ Location
San Ramon, California
LinkedIn® Page
www.linkedin.com
292 employees on LinkedIn®