Benutzerstimmung
Wie wird diese bestimmt?
Diese Einblicke, derzeit in der Beta-Version, werden aus Benutzerbewertungen zusammengestellt und gruppiert, um einen Überblick über die Software auf höchster Ebene anzuzeigen.
- Kapture CX is a customer service platform that integrates with various platforms to provide a unified view of customer interactions and has features such as a robust ticketing system, automated workflows, and customizable dashboards.
- Reviewers like the platform's user-friendly interface, its ability to automate complex operations, the seamless team communication it facilitates, and the detailed customer interaction reports it generates.
- Users experienced occasional slow loading times, delays in reflecting notes, difficulties in moving from one page to another, and issues with the ticket search functionality and reporting dashboard features.
