Compare Digital River and FastSpring 
At a Glance
Market Segments
Small-Business (61.5% of reviews)
Small-Business (89.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Digital River
Star Rating
(115)4.0 out of 5
Market Segments
Small-Business (61.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Digital RiverFastSpring
Star Rating
(185)4.5 out of 5
Market Segments
Small-Business (89.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about FastSpringSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that FastSpring excels in "Quality of Support" with a score of 9.1, while Digital River falls behind at 8.0. Reviewers mention that FastSpring's support team is responsive and knowledgeable, making it easier to resolve issues quickly.
- Reviewers mention that FastSpring's "Ease of Use" is rated at 8.8, significantly higher than Digital River's 8.1. Users say that FastSpring's interface is intuitive and user-friendly, which simplifies the onboarding process for new users.
- G2 users highlight FastSpring's superior "Product Direction" score of 8.2 compared to Digital River's disappointing 5.9. Users report that FastSpring is proactive in implementing user feedback into product updates, enhancing overall user satisfaction.
- Users on G2 note that Digital River shines in "Billing Automation" with a score of 9.7, while FastSpring's score is 8.8. Reviewers mention that Digital River's automated billing features streamline the invoicing process, reducing manual errors.
- Reviewers mention that FastSpring's "Customization" capabilities are rated at 8.2, matching Digital River's score. However, users report that FastSpring offers more flexibility in tailoring solutions to specific business needs, making it a preferred choice for many.
- Users say that FastSpring's "Order Management" is rated at 9.2, outperforming Digital River's 8.8. Reviewers highlight FastSpring's robust features for tracking orders and managing returns, which enhance the overall customer experience.
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Pricing
Entry-Level Pricing
Digital River
No pricing availableFastSpring
No pricing availableFree Trial
Digital River
No trial information availableFastSpring
Free Trial is available
Ratings
Meets Requirements
8.4
89
9.1
153
Ease of Use
8.1
89
8.8
153
Ease of Setup
8.1
66
8.2
110
Ease of Admin
8.4
66
8.9
109
Quality of Support
8.0
86
9.1
149
Has the product been a good partner in doing business?
8.8
66
9.3
109
Product Direction (% positive)
5.9
86
8.2
147
Features by Category
Billing and Payments
Not enough data
8.2
15
Not enough data
8.1
14
Not enough data
8.8
15
Revenue Recognition
Not enough data
7.9
12
Not enough data
8.5
10
Not enough data
8.8
10
Revenue Optimization
Not enough data
8.3
11
Not enough data
7.7
10
Not enough data
6.9
12
Not enough data
8.3
8
Billing
9.7
5
8.8
32
|
Verified
Feature Not Available
8.1
20
|
Verified
9.0
5
7.5
26
|
Verified
8.7
5
8.7
17
|
Verified
Dunning
Not enough data
8.9
18
|
Verified
Feature Not Available
7.5
22
|
Verified
Feature Not Available
8.1
15
|
Verified
Performance
Not enough data
8.5
24
|
Verified
Not enough data
8.6
29
|
Verified
Feature Not Available
8.1
25
|
Verified
Reporting
Not enough data
8.1
15
|
Verified
Not enough data
7.7
14
|
Verified
Not enough data
7.7
15
|
Verified
Payment Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
9
Not enough data
8.3
6
Not enough data
Feature Not Available
Not enough data
Payment Options
8.0
10
Not enough data
8.3
11
Not enough data
Security
Feature Not Available
Not enough data
Platform
7.1
7
Not enough data
8.1
8
Not enough data
Global Shipping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments and Pricing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Global ecommerce management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Portals
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Bill Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Order Management
Not enough data
8.5
9
|
Verified
Not enough data
8.9
14
|
Verified
Not enough data
7.7
8
|
Verified
Not enough data
8.6
14
|
Verified
Products & Plans
Not enough data
8.6
12
|
Verified
Not enough data
8.8
8
|
Verified
Not enough data
8.3
12
|
Verified
Not enough data
9.1
11
|
Verified
Pricing
Not enough data
9.0
13
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
8.0
9
|
Verified
Revenue Management
Not enough data
8.3
12
|
Verified
Not enough data
8.7
10
|
Verified
Not enough data
8.2
13
|
Verified
Not enough data
9.1
11
|
Verified
Integration
Not enough data
8.2
14
|
Verified
Not enough data
7.3
10
|
Verified
Not enough data
8.1
9
|
Verified
Development
8.7
9
Not enough data
8.9
9
Not enough data
Management
8.8
10
Not enough data
9.0
10
Not enough data
Integration Options
9.3
10
Not enough data
8.5
10
Not enough data
9.5
10
Not enough data
8.3
10
Not enough data
Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Remittance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Headless Commerce
Feature Not Available
Not enough data
Feature Not Available
7.7
5
Feature Not Available
9.0
5
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Merchandising/Marketing
Feature Not Available
8.2
68
Feature Not Available
8.3
65
Feature Not Available
8.4
52
Feature Not Available
9.1
66
Feature Not Available
7.8
39
Feature Not Available
7.7
34
Feature Not Available
Feature Not Available
Product Catalog
Feature Not Available
8.4
65
Feature Not Available
8.6
63
Feature Not Available
8.3
42
Feature Not Available
9.1
58
Order Process
Feature Not Available
9.2
85
Feature Not Available
Feature Not Available
Feature Not Available
9.0
84
Feature Not Available
9.4
86
Feature Not Available
9.2
85
Feature Not Available
9.1
80
Feature Not Available
Feature Not Available
Feature Not Available
8.6
23
Multi-Channel Support
Feature Not Available
8.7
46
Feature Not Available
9.0
47
Feature Not Available
8.4
29
|
Verified
Feature Not Available
9.0
61
|
Verified
Feature Not Available
8.6
28
|
Verified
Feature Not Available
8.6
29
Feature Not Available
8.7
26
Platform
7.8
33
8.6
58
8.2
39
8.2
74
7.9
26
8.4
50
8.3
36
8.6
58
7.9
42
8.3
81
8.8
44
9.1
78
7.8
29
8.7
31
8.7
39
8.8
62
8.5
34
Feature Not Available
8.2
37
9.1
66
8.9
36
9.2
77
9.0
46
9.4
82
Payment processing - Merchant of Record
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tax management - Merchant of Record
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance - Merchant of Record
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration - Merchant of Record
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Digital River and FastSpring are categorized as Subscription Billing, Sales Tax and VAT Compliance, E-Commerce Platforms, and Merchant of Record
Unique Categories
Digital River is categorized as Cross Border E-Commerce, Payment Processing, E-Commerce Data Integration, and E-commerce Fraud Protection
Reviews
Reviewers' Company Size
Digital River
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
FastSpring
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
43.3%
Information Technology and Services
6.7%
Internet
5.8%
Computer Games
4.8%
Marketing and Advertising
3.8%
Other
35.6%
Computer Software
42.6%
Information Technology and Services
10.8%
Internet
6.8%
Music
5.1%
Marketing and Advertising
4.0%
Other
30.7%
Most Helpful Reviews
Digital River
Most Helpful Favorable Review
Verified User in Hospitality
Digital River is leading the way when it comes to providing Ecomm solution for digital download and digital right management. What I like best about DR is the one stop shop solution as the DR team can not only manage ecomm needs but also marketing and...
Most Helpful Critical Review
Darrin L.
Verified User in Financial Services
Reports are hard to generate, fees are not obvious for individual transactions.
FastSpring
Most Helpful Favorable Review
Bogdan D.
Verified User in Computer Software
We are selling our software online through the store that FastSpring provides. We love the platform and the solution. But the dashboard usability could definitely use some improvements. It's getting there but slower than we'd all want.
Most Helpful Critical Review
RAJDEEP D.
Verified User in Computer Software
This a scammer company. I had paid $69.62 for Rankmath Pro via FastSpring, but the transaction was not shown as successful from their end and my money got deducted and not received the product also. Now when I'm asking them to provide me a full refund, they...
Verified User in Hospitality
Digital River is leading the way when it comes to providing Ecomm solution for digital download and digital right management. What I like best about DR is the one stop shop solution as the DR team can not only manage ecomm needs but also marketing and...
Bogdan D.
Verified User in Computer Software
We are selling our software online through the store that FastSpring provides. We love the platform and the solution. But the dashboard usability could definitely use some improvements. It's getting there but slower than we'd all want.
Darrin L.
Verified User in Financial Services
Reports are hard to generate, fees are not obvious for individual transactions.
RAJDEEP D.
Verified User in Computer Software
This a scammer company. I had paid $69.62 for Rankmath Pro via FastSpring, but the transaction was not shown as successful from their end and my money got deducted and not received the product also. Now when I'm asking them to provide me a full refund, they...
Alternatives
Discussions
I bought an upgrade for my Practiline program on 10-25. I have a license key for unlocking the product but never received the download. ? What do I do.
4 comments
SB
Digital River is just a processor for that company you would be best to reach out to the comapny who produced the software to ask for asisstance. Read more
Will the Mycommerce add more third-party tracking code deployment documents? This is very important for non-technical personnel operating the platform.
1 comment
MT
I'm unable to translate the content of the URL provided, but if you have specific text from the page that you would like translated, please provide it here.Read more
Digital River has no more discussions with answers
Is the affiliation platform more easy to use than when it was created?
1 comment
CG
Hi Jean, thank you for your question. We have made some significant changes to our affiliate program over the years in an effort to make it easier to use for...Read more
Has anybody had a successful relationship with this business?
1 comment
MH
Frankly speaking, I started to get along well with my business only when I started to take seriously the need to use different documents. For example,...Read more
How much does FastSpring cost?
1 comment
EM
FastSpring has 2 pricing options: An 8.9% fee of the total transaction value of the transaction. A 5.9% fee of the total transaction's value, plus 95 cents...Read more
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