The Top 20 E-Commerce Platforms

Check out this list of the top E-Commerce Platforms products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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Shopify

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

55%

Apparel & Fashion

18%

Marketing and Advertising

16%

Consumer Goods

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.2

Meets Requirements

Average: 9.3

9.0

Ease of Doing Business With

Average: 9.4

8.9

Ease of Setup

Average: 9.0

9.1

Quality of Support

Average: 9.2

8.5

Ease of Admin

Average: 9.2

9.1

Shopify Plus

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

43%

Apparel & Fashion

29%

Consumer Goods

16%

Information Technology and Services

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.2

Meets Requirements

Average: 9.3

8.7

Ease of Doing Business With

Average: 9.4

8.6

Ease of Setup

Average: 9.0

8.9

Quality of Support

Average: 9.2

8.5

Ease of Admin

Average: 9.2

9.0

NetSuite

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

36%

Information Technology and Services

22%

Wholesale

21%

Computer Software

21%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

7.8

Meets Requirements

Average: 9.3

8.5

Ease of Doing Business With

Average: 9.4

8.0

Ease of Setup

Average: 9.0

6.9

Quality of Support

Average: 9.2

7.4

Ease of Admin

Average: 9.2

8.1

Salesforce Commerce for B2C

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

35%

Information Technology and Services

28%

Computer Software

22%

Apparel & Fashion

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.6

Meets Requirements

Average: 9.3

8.7

Ease of Doing Business With

Average: 9.4

9.1

Ease of Setup

Average: 9.0

8.5

Quality of Support

Average: 9.2

8.6

Ease of Admin

Average: 9.2

8.6

Salesforce Commerce for B2B

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

33%

Information Technology and Services

29%

Marketing and Advertising

26%

Consumer Services

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.6

Meets Requirements

Average: 9.3

8.9

Ease of Doing Business With

Average: 9.4

9.0

Ease of Setup

Average: 9.0

8.5

Quality of Support

Average: 9.2

8.8

Ease of Admin

Average: 9.2

8.8

WooCommerce

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

28%

Marketing and Advertising

27%

Information Technology and Services

24%

Apparel & Fashion

21%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.1

Meets Requirements

Average: 9.3

9.2

Ease of Doing Business With

Average: 9.4

9.2

Ease of Setup

Average: 9.0

9.2

Quality of Support

Average: 9.2

8.5

Ease of Admin

Average: 9.2

9.2

SAASTEPS B2B Commerce + Payment Processing

Overall Satisfaction Score

Top Industries of Reviewers:

Non-Profit Organization Management

40%

Information Technology and Services

30%

Primary/Secondary Education

20%

Alternative Dispute Resolution

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

10.0

Meets Requirements

Average: 9.3

10.0

Ease of Doing Business With

Average: 9.4

10.0

Ease of Setup

Average: 9.0

9.6

Quality of Support

Average: 9.2

10.0

Ease of Admin

Average: 9.2

10.0

Goflow

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

44%

Consumer Goods

34%

Furniture

15%

Apparel & Fashion

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.8

Meets Requirements

Average: 9.3

9.2

Ease of Doing Business With

Average: 9.4

9.9

Ease of Setup

Average: 9.0

9.3

Quality of Support

Average: 9.2

9.5

Ease of Admin

Average: 9.2

9.7

ikas

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

37%

Computer Software

28%

Marketing and Advertising

21%

Arts and Crafts

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.4

Meets Requirements

Average: 9.3

8.9

Ease of Doing Business With

Average: 9.4

9.0

Ease of Setup

Average: 9.0

9.1

Quality of Support

Average: 9.2

8.9

Ease of Admin

Average: 9.2

9.6

#10

Ecwid

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

45%

Apparel & Fashion

21%

Arts and Crafts

20%

Health, Wellness and Fitness

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.5

Meets Requirements

Average: 9.3

9.2

Ease of Doing Business With

Average: 9.4

9.4

Ease of Setup

Average: 9.0

9.3

Quality of Support

Average: 9.2

9.4

Ease of Admin

Average: 9.2

9.3

#11

ShopWired

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

65%

Furniture

13%

Arts and Crafts

13%

Luxury Goods & Jewelry

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.9

Meets Requirements

Average: 9.3

9.7

Ease of Doing Business With

Average: 9.4

9.6

Ease of Setup

Average: 9.0

9.9

Quality of Support

Average: 9.2

9.9

Ease of Admin

Average: 9.2

9.4

#12

Zoey

Overall Satisfaction Score

Top Industries of Reviewers:

Wholesale

38%

Retail

25%

Consumer Goods

25%

Mechanical or Industrial Engineering

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.8

Meets Requirements

Average: 9.3

9.8

Ease of Doing Business With

Average: 9.4

10.0

Ease of Setup

Average: 9.0

9.1

Quality of Support

Average: 9.2

9.3

Ease of Admin

Average: 9.2

9.6

#13

Expedite Commerce

Overall Satisfaction Score

Top Industries of Reviewers:

Telecommunications

50%

Wholesale

21%

Medical Devices

14%

Computer Software

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.7

Meets Requirements

Average: 9.3

9.9

Ease of Doing Business With

Average: 9.4

9.9

Ease of Setup

Average: 9.0

9.2

Quality of Support

Average: 9.2

9.8

Ease of Admin

Average: 9.2

9.3

#14

LogiCommerce

Overall Satisfaction Score

Top Industries of Reviewers:

Import and Export

25%

Packaging and Containers

25%

Apparel & Fashion

25%

Retail

25%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.7

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 9.4

9.8

Ease of Setup

Average: 9.0

9.7

Quality of Support

Average: 9.2

9.7

Ease of Admin

Average: 9.2

9.8

#15

BetterCommerce

Overall Satisfaction Score

Top Industries of Reviewers:

Apparel & Fashion

38%

Retail

31%

Building Materials

23%

Health, Wellness and Fitness

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.7

Meets Requirements

Average: 9.3

9.7

Ease of Doing Business With

Average: 9.4

9.7

Ease of Setup

Average: 9.0

8.6

Quality of Support

Average: 9.2

10.0

Ease of Admin

Average: 9.2

9.7

#16

Sellfy

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

36%

Education Management

21%

Consumer Goods

21%

Consumer Services

21%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.8

Meets Requirements

Average: 9.3

9.8

Ease of Doing Business With

Average: 9.4

9.8

Ease of Setup

Average: 9.0

9.8

Quality of Support

Average: 9.2

9.1

Ease of Admin

Average: 9.2

9.7

#17

B2B Wave

Overall Satisfaction Score

Top Industries of Reviewers:

Wholesale

56%

Retail

22%

Cosmetics

11%

Dairy

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

10.0

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 9.4

9.8

Ease of Setup

Average: 9.0

8.7

Quality of Support

Average: 9.2

9.9

Ease of Admin

Average: 9.2

9.4

#18

Sana Commerce Cloud

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

42%

Wholesale

28%

Consumer Goods

19%

Business Supplies and Equipment

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.9

Meets Requirements

Average: 9.3

9.8

Ease of Doing Business With

Average: 9.4

9.2

Ease of Setup

Average: 9.0

9.0

Quality of Support

Average: 9.2

9.5

Ease of Admin

Average: 9.2

9.2

#19

Selldone

Overall Satisfaction Score

Top Industries of Reviewers:

Apparel & Fashion

35%

Marketing and Advertising

24%

Retail

24%

Health, Wellness and Fitness

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.3

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 9.4

10.0

Ease of Setup

Average: 9.0

9.3

Quality of Support

Average: 9.2

9.7

Ease of Admin

Average: 9.2

8.8

#20

PayPro Global

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

68%

Information Technology and Services

20%

Program Development

Computer & Network Security

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.4

Meets Requirements

Average: 9.3

9.7

Ease of Doing Business With

Average: 9.4

9.7

Ease of Setup

Average: 9.0

9.2

Quality of Support

Average: 9.2

9.6

Ease of Admin

Average: 9.2

8.5

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