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The Top 20 Easiest To Use VoIP Providers

See the top VoIP Providers products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

TeleCMI

9.8

Overall Usability Score

9.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.7

Ease of Use

Average: 9.3

9.9

Meets Requirements

Average: 9.3

9.8

Customer Segment Breakdown

Small Business

56%

Mid Market

38%

Enterprise

Crexendo

9.6

Overall Usability Score

9.6

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.4

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.3

9.7

Customer Segment Breakdown

Small Business

77%

Mid Market

23%

Enterprise

NUACOM

9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.4

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.3

9.6

Customer Segment Breakdown

Small Business

93%

Mid Market

OpenPhone

9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.5

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.3

9.2

Customer Segment Breakdown

Small Business

92%

Mid Market

Enterprise

Telnyx CPaaS

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.1

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.3

9.5

Customer Segment Breakdown

Small Business

79%

Mid Market

17%

Enterprise

Zoom Workplace

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.7

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.3

9.4

Customer Segment Breakdown

Small Business

51%

Mid Market

31%

Enterprise

18%

Dialpad Connect

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.9

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.3

9.3

Customer Segment Breakdown

Small Business

56%

Mid Market

37%

Enterprise

Webex Calling

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.9

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.3

9.5

Customer Segment Breakdown

Small Business

31%

Mid Market

39%

Enterprise

30%

8x8 Work

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.9

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.3

9.3

Customer Segment Breakdown

Small Business

59%

Mid Market

31%

Enterprise

10%

#10

Intermedia Unite

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.3

9.3

Customer Segment Breakdown

Small Business

79%

Mid Market

15%

Enterprise

#11

KrispCall

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.3

9.1

Customer Segment Breakdown

Small Business

79%

Mid Market

20%

Enterprise

#12

Ooma Office

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.5

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.3

9.2

Customer Segment Breakdown

Small Business

100%

#13

Yeastar P-Series PBX System

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.5

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.3

9.3

Customer Segment Breakdown

Small Business

75%

Mid Market

21%

Enterprise

#14

GoTo Connect

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.9

Ease of Use

Average: 9.3

9.0

Meets Requirements

Average: 9.3

9.0

Customer Segment Breakdown

Small Business

72%

Mid Market

24%

Enterprise

#15

Nextiva

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.7

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.3

9.1

Customer Segment Breakdown

Small Business

78%

Mid Market

21%

Enterprise

#16

Vonage Business Communications

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.1

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.3

9.2

Customer Segment Breakdown

Small Business

63%

Mid Market

30%

Enterprise

#17

Hiya Connect Branded Caller ID

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.5

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.3

9.0

Customer Segment Breakdown

Small Business

26%

Mid Market

51%

Enterprise

23%

#18

VoIPstudio

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.5

Ease of Use

Average: 9.3

8.7

Meets Requirements

Average: 9.3

8.9

Customer Segment Breakdown

Small Business

77%

Mid Market

20%

Enterprise

#19

CloudTalk

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.5

Ease of Use

Average: 9.3

8.9

Meets Requirements

Average: 9.3

8.9

Customer Segment Breakdown

Small Business

67%

Mid Market

29%

Enterprise

#20

RingEX

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.6

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.3

9.0

Customer Segment Breakdown

Small Business

57%

Mid Market

35%

Enterprise