Overall Satisfaction Score
96
The Top 20 Nonprofit CRM Software
Check out this list of the top Nonprofit CRM Software products based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
products based on the experiences of their peers.
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The Top 20 Nonprofit CRM Software
Top Industries of Reviewers:
Non-Profit Organization Management
82%
Performing Arts
7%
Civic & Social Organization
6%
Fund-Raising
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.5
Meets Requirements
Average: 9.3
9.4
Ease of Doing Business With
Average: 9.5
9.9
Ease of Setup
Average: 8.9
9.5
Quality of Support
Average: 9.6
9.6
Ease of Admin
Average: 9.1
9.7
Overall Satisfaction Score
96
Top Industries of Reviewers:
Non-Profit Organization Management
87%
Fund-Raising
6%
Mental Health Care
4%
Health, Wellness and Fitness
3%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.3
Meets Requirements
Average: 9.3
9.1
Ease of Doing Business With
Average: 9.5
9.6
Ease of Setup
Average: 8.9
9.1
Quality of Support
Average: 9.6
9.5
Ease of Admin
Average: 9.1
9.4
Overall Satisfaction Score
85
Top Industries of Reviewers:
Non-Profit Organization Management
81%
Religious Institutions
11%
Fund-Raising
6%
Health, Wellness and Fitness
3%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.1
Meets Requirements
Average: 9.3
9.3
Ease of Doing Business With
Average: 9.5
9.1
Ease of Setup
Average: 8.9
9.2
Quality of Support
Average: 9.6
9.4
Ease of Admin
Average: 9.1
9.1
Overall Satisfaction Score
74
Top Industries of Reviewers:
Non-Profit Organization Management
83%
Fund-Raising
7%
Religious Institutions
6%
Education Management
4%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.3
Meets Requirements
Average: 9.3
8.7
Ease of Doing Business With
Average: 9.5
8.7
Ease of Setup
Average: 8.9
8.2
Quality of Support
Average: 9.6
9.4
Ease of Admin
Average: 9.1
8.3
Overall Satisfaction Score
74
Top Industries of Reviewers:
Non-Profit Organization Management
83%
Fund-Raising
6%
Hospital & Health Care
5%
Primary/Secondary Education
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.2
Meets Requirements
Average: 9.3
9.0
Ease of Doing Business With
Average: 9.5
9.5
Ease of Setup
Average: 8.9
8.6
Quality of Support
Average: 9.6
9.3
Ease of Admin
Average: 9.1
9.0
Overall Satisfaction Score
73
Top Industries of Reviewers:
Non-Profit Organization Management
55%
Civic & Social Organization
18%
Fund-Raising
18%
Museums and Institutions
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.9
Meets Requirements
Average: 9.3
9.9
Ease of Doing Business With
Average: 9.5
10.0
Ease of Setup
Average: 8.9
9.8
Quality of Support
Average: 9.6
10.0
Ease of Admin
Average: 9.1
10.0
Overall Satisfaction Score
73
Top Industries of Reviewers:
Non-Profit Organization Management
80%
Fund-Raising
10%
Individual & Family Services
5%
Libraries
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.4
Meets Requirements
Average: 9.3
9.5
Ease of Doing Business With
Average: 9.5
9.9
Ease of Setup
Average: 8.9
9.3
Quality of Support
Average: 9.6
9.8
Ease of Admin
Average: 9.1
9.6
Overall Satisfaction Score
72
Top Industries of Reviewers:
Non-Profit Organization Management
79%
Environmental Services
7%
Marketing and Advertising
7%
Telecommunications
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
10.0
Meets Requirements
Average: 9.3
9.6
Ease of Doing Business With
Average: 9.5
10.0
Ease of Setup
Average: 8.9
9.9
Quality of Support
Average: 9.6
10.0
Ease of Admin
Average: 9.1
10.0
Overall Satisfaction Score
71
Top Industries of Reviewers:
Non-Profit Organization Management
90%
Fund-Raising
4%
Health, Wellness and Fitness
3%
Civic & Social Organization
3%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.5
Meets Requirements
Average: 9.3
9.4
Ease of Doing Business With
Average: 9.5
9.8
Ease of Setup
Average: 8.9
9.3
Quality of Support
Average: 9.6
9.8
Ease of Admin
Average: 9.1
9.5
Overall Satisfaction Score
70
Top Industries of Reviewers:
Non-Profit Organization Management
84%
Performing Arts
6%
Civic & Social Organization
5%
Religious Institutions
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.3
Meets Requirements
Average: 9.3
8.7
Ease of Doing Business With
Average: 9.5
8.6
Ease of Setup
Average: 8.9
8.0
Quality of Support
Average: 9.6
8.6
Ease of Admin
Average: 9.1
8.5
Overall Satisfaction Score
68
Top Industries of Reviewers:
Non-Profit Organization Management
93%
Fund-Raising
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
10.0
Meets Requirements
Average: 9.3
9.7
Ease of Doing Business With
Average: 9.5
8.9
Ease of Setup
Average: 8.9
9.9
Quality of Support
Average: 9.6
9.9
Ease of Admin
Average: 9.1
9.3
Overall Satisfaction Score
65
Top Industries of Reviewers:
Non-Profit Organization Management
69%
Human Resources
15%
Hospital & Health Care
8%
Executive Office
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.6
Meets Requirements
Average: 9.3
9.7
Ease of Doing Business With
Average: 9.5
9.0
Ease of Setup
Average: 8.9
9.8
Quality of Support
Average: 9.6
9.9
Ease of Admin
Average: 9.1
7.9
Overall Satisfaction Score
64
Top Industries of Reviewers:
Non-Profit Organization Management
67%
Events Services
13%
International Trade and Development
10%
Professional Training & Coaching
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.0
Meets Requirements
Average: 9.3
9.2
Ease of Doing Business With
Average: 9.5
9.5
Ease of Setup
Average: 8.9
8.7
Quality of Support
Average: 9.6
9.5
Ease of Admin
Average: 9.1
9.3
Overall Satisfaction Score
63
Top Industries of Reviewers:
Non-Profit Organization Management
91%
Performing Arts
4%
Fund-Raising
4%
Primary/Secondary Education
2%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.2
Meets Requirements
Average: 9.3
9.0
Ease of Doing Business With
Average: 9.5
9.4
Ease of Setup
Average: 8.9
8.8
Quality of Support
Average: 9.6
9.8
Ease of Admin
Average: 9.1
9.1
Overall Satisfaction Score
63
Top Industries of Reviewers:
Non-Profit Organization Management
73%
Civic & Social Organization
18%
Fund-Raising
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.9
Meets Requirements
Average: 9.3
9.1
Ease of Doing Business With
Average: 9.5
10.0
Ease of Setup
Average: 8.9
8.9
Quality of Support
Average: 9.6
9.6
Ease of Admin
Average: 9.1
8.9
Overall Satisfaction Score
62
Top Industries of Reviewers:
Non-Profit Organization Management
82%
Education Management
7%
Civic & Social Organization
7%
Religious Institutions
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.2
Meets Requirements
Average: 9.3
8.6
Ease of Doing Business With
Average: 9.5
9.3
Ease of Setup
Average: 8.9
8.8
Quality of Support
Average: 9.6
9.1
Ease of Admin
Average: 9.1
8.9
Overall Satisfaction Score
62
Top Industries of Reviewers:
Non-Profit Organization Management
92%
Health, Wellness and Fitness
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.7
Meets Requirements
Average: 9.3
9.8
Ease of Doing Business With
Average: 9.5
9.8
Ease of Setup
Average: 8.9
8.5
Quality of Support
Average: 9.6
9.8
Ease of Admin
Average: 9.1
9.8
Overall Satisfaction Score
62
Top Industries of Reviewers:
Non-Profit Organization Management
87%
Education Management
4%
Fund-Raising
4%
Accounting
4%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
7.9
Meets Requirements
Average: 9.3
9.0
Ease of Doing Business With
Average: 9.5
9.8
Ease of Setup
Average: 8.9
7.9
Quality of Support
Average: 9.6
9.4
Ease of Admin
Average: 9.1
8.8
Overall Satisfaction Score
61
Top Industries of Reviewers:
Non-Profit Organization Management
74%
Computer Software
11%
Fund-Raising
11%
Arts and Crafts
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.9
Meets Requirements
Average: 9.3
9.3
Ease of Doing Business With
Average: 9.5
9.5
Ease of Setup
Average: 8.9
8.6
Quality of Support
Average: 9.6
9.5
Ease of Admin
Average: 9.1
9.4
Overall Satisfaction Score
59
Top Industries of Reviewers:
Non-Profit Organization Management
63%
Higher Education
21%
Fund-Raising
11%
Philanthropy
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.9
Meets Requirements
Average: 9.3
9.5
Ease of Doing Business With
Average: 9.5
9.4
Ease of Setup
Average: 8.9
7.4
Quality of Support
Average: 9.6
9.9
Ease of Admin
Average: 9.1
8.2
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