Zeffy Reviews & Product Details

I appreciate Zeffy because it allows us to keep 100% of the funds we raise. As someone who thinks constantly about efficiency and sustainability, I value platforms that don’t chip away at hard-earned donations. Every dollar matters — especially when you’re building scalable, impactful, and operationally excellent nonprofit capacity building.

I like that Zeffy removes friction. I don’t have to overthink transaction fees or hidden costs, which allows me to stay focused on strategy and growth rather than administrative drain.

I appreciate that the model invites donors to voluntarily cover processing fees. It feels aligned with transparency and shared ownership — people understand what it costs to move money, and they step in willingly.

I like that it’s simple but still functional. I can spin up a clean, professional donation page quickly without needing a developer or a long onboarding process. For a lean team, that matters.

I value that Zeffy makes fundraising accessible for organizations at different stages of growth. It democratizes tools that historically have only been available to larger nonprofits with bigger budgets.

Most of all, I appreciate that it supports mission first. The platform doesn’t try to upsell me — it simply allows us to focus on impact. Review collected by and hosted on G2.com.

There honestly aren’t many downsides to Zeffy — especially given that it allows nonprofits to keep 100% of their donations — but there are a few limitations to consider. I’ve found that while it’s incredibly cost-effective and easy to use, it doesn’t offer the same depth of integrations, advanced reporting, or built-in marketing automation that some larger, paid platforms provide. For more complex fundraising strategies or enterprise-level needs, I sometimes need to supplement it with other tools — but for straightforward, mission-focused fundraising, it’s hard to beat the value. Review collected by and hosted on G2.com.

The software is easy to use, and it’s simple to create campaigns. For our Kiwanis Literacy Club Foundation and Kiwanis Clubs, not having to pay fees helps our foundation save money and put more books into kids’ hands. We can create a quick campaign on the fly to accept donations for sponsoring books. We don’t sell books; instead, we find sponsors for them, and those sponsors get to hand the books out. So far, we’ve done over 500,000 books. We’ve tried Square, Zelle, Venmo, and PayPal, but Zeffy has been the best for us, and it’s the only one we use now. Review collected by and hosted on G2.com.

Only that I did not find it sooner!!! But really there is nothing they keep the interface the same and its easy. Review collected by and hosted on G2.com.

Zeffy makes it easy to create the forms needed for donors to fill out and donate with a debit or credit card. Zeffy also has other forms one can create for auctions, stores, lotteries, and events. I have never used a platform like Zeffy and found it easy to learn. I like that it is easy to create and embed QR codes and form links into my organization's website and onto different flyers. The QR codes and links can be shared and will still work.

Zeffy automatically sends donations to your bank account and will send receipts to the donors for their taxes. At the end of the year, Zeffy will send donors a full list of their donations if they donated to different organizations through Zeffy. Makes it easier for taxes.

We have not been charged any fees to use Zeffy by Zeffy. Zeffy does ask each donor for a small donation to Zeffy to keep them from having to apply fees. This has been working for them.

Zeffy keeps all the information about your donors for you and it is there any time you need it. You can send thank you emails directly to your donors through Zeffy too. Review collected by and hosted on G2.com.

There are not many downsides to Zeffy from my perspective. We needed something that would meet our needs and not cost us a lot of money because we are a non-profit and just starting out. Zeffy is a basic donation platform that is secure and easy to use for both the users and donors. There are not a lot of frills, bells and whistles that someone might be looking for. You can only make the donation forms look so good with the features allowed. And that is good for us. Our story is on the form. The needed information from the donors is on the form. There are not a lot of downsides. Review collected by and hosted on G2.com.

The interface is easy to use, and I appreciate the zero-fee option for transactions. The engagement tools are also a nice recent addition for nonprofits that wish to track the behavior of their target audience. Review collected by and hosted on G2.com.

Zeffy doesn’t offer an integration with Canva, which really limits how I can design email templates.

It also takes extra steps to upload data from Zeffy into a CRM like Salesforce Nonprofit Cloud. On top of that, the tools that are easiest to use tend to be expensive. That said, I understand these may not be Zeffy’s top priorities.

I also wish to see more languages being supported, such as Chinese. Review collected by and hosted on G2.com.

I like Zeffy for our nonprofit because they help us collect funds from donors, host raffles, and send follow-up emails and newsletters. I appreciate that we receive 100% of the profits, which is crucial for a small nonprofit like ours. I love the ease of setting up new campaigns with their templates, which makes the process super simple. Their newsletters and thank you letters are amazing; using the thank you letters felt like a great addition to their services. These features help us keep our name in front of potential donors, driving repeat donations to our cause. The initial setup was very easy—we just added our emails, Facebook, EIN, and bank information, and we were ready to go. Review collected by and hosted on G2.com.

No issues. Review collected by and hosted on G2.com.

Creating events using their step-by-step process is very easy. We can tailor it to not only include our brand, but elements of the event itself. This is our first year using Zeffy. They made it easy to track payments and donations made for our two events. I am not well-versed in current technology, so the ease in which I was able to set up forms, etc. was very helpful and intuitive. I had just a few questions and was able to use their chat option. Customer support was very responsive. I have recommended Zeffy to several nonprofits in our area! Review collected by and hosted on G2.com.

If one can even call it a dislike...it is more of a concern. As a nonprofit and chief operations officer, I need to know the bottom line, financially. When setting up our Zeffy account, I wondered if I needed to see or acknowledge when our supporters pay the extra few dollars to Zeffy. We had been using 3 other payment methods for our events and the fees we had to pay took money away from the purpose of our non-profit, which is to help veterans. I was told by Zeffy that I would not be able to see those, but if our supporters didn't pay, then we would not be able to participate in Zeffy. So I added verbiage to our emails to our supporters which states that when they pay the extra percentage, they help keep it free for us. I still don't know how much our supporters are giving...I just hope it's enough for us to remain Zeffy customers. Review collected by and hosted on G2.com.

Having a free platform like Zeffy is amazing for our micro non-profit because every dollar saved advances our mission. I love that Zeffy generates tax receipts, integrates into our website, and has a mobile app for taking payments on our cell phones. It's a relatively user-friendly donation platform compared to others, integrating a database, payment processor, and fundraising campaign tool all in one. Zeffy allows us to track and import donors, see how much they donated, pull reports, send donation receipts, send email blasts, create fundraising campaigns, sell tickets, and manage everything in a mobile fashion. The initial setup for Zeffy was extremely easy, much easier than setting up an account for Paypal. Review collected by and hosted on G2.com.

I dislike that there isn't a way to quickly add a campaign or record a donation without assigning it to a campaign. We receive donations regularly that aren't for a specific event or fundraiser. We should be able to record those to a donor's profile without having to input or make up a campaign to do it. I would love additional email templates and pop-ups on the sides of the templates that explain how to operate the template. There is a learning curve to tailoring a template. Review collected by and hosted on G2.com.

I find the user interface incredibly intuitive. The features are also clearly designed by someone familiar with the needs of a nonprofit manager or founder, with the focus correctly placed on fundraising and communication. Review collected by and hosted on G2.com.

I wish reminder emails for events would a.) NOT be automatically sent (not all of our members need or want them) and b.) I wish event email lists were automatically created or able to be used a filter. For example, if five people register for an event, I'd like to be able to send an email to just those five people using the event itself as a filter for recipients. I think there does need to be some integration or consideration of the fact that not all organization events are fundraisers. Some of simply events at which the opportunity to donate will be present. Review collected by and hosted on G2.com.

As a registered charity, we have a duty and responsibility to ensure we’re maximizing the funds our donors so graciously give, and Zeffy is one of the ways we can do that. We moved from a platform where monthly and annual fees had a real impact on our bottom line, and that platform didn’t offer anything that Zeffy doesn’t. We’re truly grateful for the no fees. Review collected by and hosted on G2.com.

There isn't anything we have found that we don't like yet. The only area for improvement would be to have training videos/tutorials easily available. If these are indeed already available, then my suggestion would change to ensure that users are made aware. All in all, there has been little I needed to do that I could not figure out; but videos would be just a little more helpful and a time saver. Review collected by and hosted on G2.com.

I feel fortunate that I discovered Zeffy for my non-profit organization nearly a year ago. Many platforms utilized to raise money take a portion of the proceeds which is understandable in order for them to make money, but it also affects the organization trying to raise the money they need to provide essential services to the community at no cost. Zeffy does not do this. We've received all of our funds raised through Zeffy. Not a single dime was kept by them which is amazing in itself, but Zeffy has also been seamless to use. The site is very responsive and intuitive to navigate around in. I've never needed assistance finding a certain tool or piece of information. I also, personally, love putting a new campaign together and being able to customize every detail about it that is followed by multiple ways to "share" it with others whether through a link or a QR code. Finally, Zeffy is always sending emails of helpful information regarding their site or even tips to get the most out of their features or your ongoing campaign. Review collected by and hosted on G2.com.

There is nothing I have come to dislike about the Zeffy site. Review collected by and hosted on G2.com.