# Bloomerang CRM Reviews **Vendor:** Bloomerang Giving Platform **Category:** [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm) **Average Rating:** 4.6/5.0 **Total Reviews:** 894 ## About Bloomerang CRM Bloomerang CRM helps you raise more by turning donor data into deeper relationships and smarter strategies. With a complete 360º view of every supporter, this intuitive solution makes it easy to identify top prospects, personalize outreach, and retain more donors—without the complexity of disconnected tools or messy spreadsheets. Engagement and Generosity Scores, real-time dashboards, and powerful mobile access help you see who’s ready to give and when to reach out—so you can fundraise with confidence. From first-time donors to lifelong champions, every interaction is an opportunity to inspire greater generosity. As part of the Bloomerang Giving Platform, Bloomerang CRM connects seamlessly with your fundraising, volunteer, and stewardship tools—giving your entire team a single, unified view of donor relationships. Whether you’re planning a campaign, segmenting your list, or building your year-end appeal, Bloomerang CRM helps you move faster, raise smarter, and grow stronger. Your mission deserves more than incremental progress. Unlock an unstoppable support engine with Bloomerang’s revolutionary Giving Platform, turning every action into deeper donor connections and a compounding cycle of growth. Raise more, retain more, and reach further than ever before. ## Bloomerang CRM Pros & Cons **What users like:** - Users appreciate Bloomerang CRM for its **ease of use** , making reporting and donor tracking seamless and efficient. (31 reviews) - Users appreciate the **incredible customer service** of Bloomerang CRM, noting responsiveness and helpfulness in addressing their needs. (15 reviews) - Users value the **easy-to-use reporting features** of Bloomerang CRM, enabling accurate data tracking and customization. (15 reviews) - Users value the **comprehensive reporting features** of Bloomerang CRM, enabling accurate data tracking and customization. (15 reviews) - Users value the **intuitive interface** of Bloomerang CRM, making navigation simple and enhancing their overall experience. (13 reviews) - Users value the **centralized donor information** management of Bloomerang CRM, enhancing relationship building and reporting efficiency. (12 reviews) - Learning Ease (11 reviews) - Users love the **user-friendly interface** and excellent customer support, making Bloomerang CRM easy to use and implement. (9 reviews) - Staff Helpfulness (9 reviews) - Navigation Ease (8 reviews) **What users dislike:** - Users find the **email functionality lacking** , wishing for better customization and integration compared to other platforms. (9 reviews) - Users find Bloomerang CRM has **limited features** , hindering customization and efficient management of communications and integrations. (9 reviews) - Users find the **email management features lacking** compared to other tools, limiting effective communication with donors. (7 reviews) - Users find **limited customization** options in Bloomerang CRM, particularly in email templates and feature flexibility. (7 reviews) - Users find the **learning curve steep** , as the robust features take time to master and require ongoing updates. (5 reviews) - Users express frustration over **limited access** to donor management features, needing additional systems to track engagement effectively. (5 reviews) - Expensive (4 reviews) - Users find the **email designer and volunteer platform limited** , longing for more advanced features and better data analytics. (4 reviews) - Not Intuitive (4 reviews) - Users report **poor customer support** leading to frustration with pricing issues and integration challenges impacting their experience. (4 reviews) ## Bloomerang CRM Reviews ### 1. User-Friendly CRM with Strong Reporting and Responsive Support **Rating:** 4.0/5.0 stars **Reviewed by:** Angeleah O. | Engagement Services Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Bloomerang CRM?** What I like best about Bloomerang CRM is how intuitive and user-friendly the platform is. It makes it easy to manage donor information, track interactions, and run reports all in one place. The constituent timelines and dashboards provide a clear view of giving history and engagement, which helps our team better understand and steward our donors. I also appreciate the strong reporting capabilities and responsive customer support, which make it easier to get the data we need and resolve questions quickly for our Engagement team. **What do you dislike about Bloomerang CRM?** New Donor automations do not account for household giving history, so individual donors may be flagged as “new” even if the household has been giving for many years, requiring manual review. Journey Automations rely on the “Relationship Manager” field, which required us to migrate data from a custom field to ensure proper assignment. Journey Automations currently work only with static Groups, not dynamic Groups, which makes it more difficult to manage groups that update frequently (such as recurring donors). Duplicate accounts can be created from online donations through Fundraising if donor information (email, name, etc.) does not exactly match the original record using Fundraising suggestion matching logic. When our recurring donors migrated from GivingFuel to Bloomerang we were not aware that they would not be able to sign up for a bloomerang online account to manager their giving account online. For them to do so, they have to cancel their gift and re-sign up again to create a new account which is inconvenient for our long time donors. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang CRM helps us centralize donor information, track giving history, and manage donor engagement in one platform. It makes it easier to see a complete picture of each donor, including their gifts, interactions, and communication history. This improves our ability to steward donors effectively, run reports for leadership, and ensure donors receive timely acknowledgments and follow-ups. Overall, it helps our team stay organized and build stronger relationships with our donors. **Official Response from Marissa Johnson:** > Hi Angeleah, thank you for taking the time to share such a detailed and thoughtful review! We’re so glad to hear that Bloomerang’s intuitive design, reporting capabilities, and dashboards are helping your team better understand and steward donor relationships. It’s great to know the platform is supporting your engagement efforts and making it easier to access the data you need. I'll be sharing your feedback regarding Journey Automations, householding, duplicate management, and donor account functionality with our product team, and feedback can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. We truly appreciate your partnership and you sharing the important work you’re doing to build strong donor relationships. Happy fundraising! ### 2. Easy Onboarding and Simple Design with Helpful QGiv and Quickbooks Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Jamiel M. | Resource Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2026 **What do you like best about Bloomerang CRM?** I love how easy it is to onboard, implement, learn, and use. The design is straightforward and easy to follow, and the platform itself is organized in a very simple, intuitive way. In addition, Bloomerang now integrates with QGiv, along with Quickbooks, which makes keeping records much simpler. (Quickbooks can be mapped in either or both directions.) Bloomerang also allows organizations to send out communications, track their progress, and automatically record any actions. More recently, Bloomerang has added a large amount of AI capabilities that look promising. Customer support is pretty good with Bloomerang with usually a response time of 24-48 hours. **What do you dislike about Bloomerang CRM?** Quickbooks works with multiple payment processors which can be confusing. In addition, I find that I usually have to clean data on occasion - nothing major but sometimes the integrations (due to how mapping occurs) can create duplicates. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang is putting all things fundraising into one easy to app - solicitation, communications, event planning, donor tracking, and goals. **Official Response from Marissa Johnson:** > Hi Jamiel, thank you for sharing your experience! We’re glad to hear that Bloomerang has been easy to onboard and use, and that integrations with tools like Bloomerang Fundraising and QuickBooks are helping simplify your recordkeeping. It’s also great to know that communication tracking, automation, and emerging AI features are adding value for your team. We’re grateful to support your all-in-one approach to fundraising, from donor tracking to events and communications. Thanks for being part of the Bloomerang community! ### 3. Intuitive and User-Friendly CRM for Nonprofits **Rating:** 5.0/5.0 stars **Reviewed by:** Aimee W. | Chief Development Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Bloomerang CRM?** I find Bloomerang CRM to be intuitive, even without formal training, which is great. It's user-friendly, and I can figure most things out on my own. I particularly like the ability to copy emails directly into the CRM. Managing relationships is important to me, and Bloomerang CRM helps by keeping track of details and communication with donors, which is key to building trust and growing relationships. I appreciate how uncomplicated the technology is, allowing me to move quickly. Compared to Blackbaud, which I've used in another organization, Bloomerang CRM is much more intuitive. **What do you dislike about Bloomerang CRM?** It would be helpful to have the ability to have more than one main contact, which is especially important for some businesses. I had some problems with accessibility as I use voice recognition software. **What problems is Bloomerang CRM solving and how is that benefiting you?** I use Bloomerang CRM for managing relationships and tasks, keeping donor records, and appreciating its user-friendly interface and ability to copy emails for maintaining trust and quick, uncomplicated technology. **Official Response from Marissa Johnson:** > Thank you for this thoughtful review, Aimee. It's great to hear that Bloomerang CRM feels intuitive right from the start and that features like email copying are making it easier to stay on top of donor communication. We believe managing relationships is at the heart of nonprofit work, and we're glad the platform is helping you do that well. Thanks for being part of the Bloomerang community! ### 4. User-Friendly Tools and Strong Communication for Donor Relationships **Rating:** 4.0/5.0 stars **Reviewed by:** Philip D. | AVP for IT, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2026 **What do you like best about Bloomerang CRM?** The system is user-friendly, with tools that are simple yet effective. The communication features available in the system help enrich and sustain our relationships with supporters and donors. Blomerang provides good and fast support to our users. They also provide great help and documentation on using the syste, including videos and webinars. Furthermore, they provide API access which enabled us to integrate the system with our Finance system as well as student information system. We also use the Engagement Meter to identify at-risk donors and send personalized outreach **What do you dislike about Bloomerang CRM?** The system does not provide us with gradual user permissions. Compared with other systems, Bloomerang fails to offer user permissions for specific groups of constituents or for different tools. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang helps our team cultivate constituent relationships by documenting all communications and interactions in one centralized location. It also offers helpful tools like tasks, reminders, and surveys, which make it easier for us to stay organized and follow up consistently. **Official Response from Marissa Johnson:** > Thank you for sharing your experience, Philip! We’re glad to hear that Bloomerang’s user-friendly tools, communication features, and integrations are helping your team strengthen relationships with supporters and stay organized. It’s also wonderful to know that resources like webinars, documentation, and support have been helpful for your team. Feedback regarding gradual user permissions can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. We appreciate you being part of the Bloomerang community! ### 5. Empowers Donor Management, Robust Training Support **Rating:** 5.0/5.0 stars **Reviewed by:** Doug M. | Grant Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Bloomerang CRM?** I really appreciate how the trainings with Bloomerang CRM have been very helpful for emails and donor correspondence. The software is available to create appealing emails, which has been great. It also tracks our email open rates, so we can get an idea of what sort of content is helpful to our donors. I've used it to create Excel spreadsheets for mailings and to generate lists for other purposes. Also, I've recommended Bloomerang to friends and colleagues many times, and I'm likely to give it a ten for likelihood of sharing. **What do you dislike about Bloomerang CRM?** I'm still learning the program, so I'm not necessarily sure what could be improved. However, the initial setup was very lengthy, and I had a lot of information to type in. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang CRM helps us organize donor information and donations in one place. It simplifies email creation and tracks open rates, showing us what content is helpful for donors. **Official Response from Marissa Johnson:** > Hi Doug, thank you for sharing your experience! We’re thrilled to hear that having all your donor information in one place has made things easier for your team and helped eliminate those scattered Excel sheets. Centralizing data is exactly what we aim to help organizations achieve. It’s completely normal to feel like there’s still more to learn — Bloomerang has a lot of depth! To help with that, we offer a variety of learning resources, including webinars, group trainings, and our Help Center, so you can explore features at your own pace. We’re here to support you every step of the way! ### 6. Intuitive Dashboard and Donor Timelines Make Tracking Interactions Easy **Rating:** 5.0/5.0 stars **Reviewed by:** ME H. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2026 **What do you like best about Bloomerang CRM?** I use Bloomerang CRM on a daily basis. The mobile app is super helpful when I'm out of my office meeting with donors. Bloomerang's intuitive dashboard allows me to quickly record interactions with our donors. The ability to attach a document (for example, my notes from conversations with donors) to a specific donor's profile is a huge plus. The timeline graphics allow a quick visual of individual donor's interactions with our organization. The "report" function is great for helping us with strategic planning and special project campaigns, since we can segment our communications with donors. **What do you dislike about Bloomerang CRM?** I wish the donor timeline were more compact, so I don't have to scroll down for the full picture of interactions. **What problems is Bloomerang CRM solving and how is that benefiting you?** Segmenting communications with donors, reports showing how donors give, quick access to donor profiles and history of interactions, great system for keeping notes on donor interactions **Official Response from Marissa Johnson:** > Thank you for sharing such a thoughtful review! We’re glad to hear that Bloomerang’s dashboard, reporting tools, and donor timelines are helping you stay organized and better understand donor engagement. It’s also great to know the mobile app is supporting your work while meeting with donors in the field. Feedback regarding donor timelines can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. We appreciate you being part of the Bloomerang community and the important work you’re doing with your donors! ### 7. Powerful Integrations with Minor Adjustment Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Jamiel M. | High School English Teacher, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Bloomerang CRM?** I really like that Bloomerang CRM integrates with Bloomerang Fundraising QuickGive and QuickBooks. It works with a lot of the existing platforms that we use. It's great that you are able to integrate directly without using a third party, just by using an API key. This helps keep the data organized and flowing in the right direction. **What do you dislike about Bloomerang CRM?** The one issue that I do have, but that it's easily managed with very little time investment is that sometimes transactions will come through, and create duplicates as opposed to identifying organizations as being the same or individuals as being the same. So the CRM setup did take a lot of work on the front end. We had to not only clean and source and gather a lot of our data from current Excel spreadsheets. We also had to make sure that the mappings were correct and that the transactions, you know, were accurate and entered in the way that we wanted them to be entered in the future. It did take a few months. **What problems is Bloomerang CRM solving and how is that benefiting you?** I use Bloomerang CRM to solve the problem of tracking interactions, including logging phone calls, emails, video calls, and managing donations, pledges, or payments from donors. **Official Response from Marissa Johnson:** > Thank you for the kind words, Jamiel! It's wonderful to hear that Bloomerang CRM's integrations with Bloomerang Fundraising, QuickBooks, and your other existing platforms are streamlining everything from donor tracking to logging calls, emails, and video calls. We love knowing the platform is supporting both the day-to-day details and the big-picture health of your organization's work! Feedback regarding transaction syncing can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Happy fundraising! ### 8. Bloomerang has made it simple and easy for us to stay on top of our goals! **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa T. | Fund Development Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Bloomerang CRM?** Bloomerang is a simple to use platform that makes it seamless to navigate data management. Their support team is always quickly responsive and very helpful. Additionally, this platform listens to its users and its continuously releasing features that are top requested to improve the user experience. Our team uses Bloomerang everyday for all of our needs and the since the start of the implementation it has been wonderful and easy or user friendly. **What do you dislike about Bloomerang CRM?** There are features that are not customizable just yet like the email communication feature that could use some more templates for make it easier to customize designs. Another is the feature for donor surveys, kindful, receipting, etc. **What problems is Bloomerang CRM solving and how is that benefiting you?** A recent problem Bloomerang solved is releasing the feature to apply third party donations to pledges. This has helped manage and keep our pledges more organized. **Official Response from Marissa Johnson:** > Thank you so much for your review, Vanessa! It’s wonderful to know you’ve been finding success with Bloomerang's data management and customer support. We're thrilled that one of our new features helped you solve the issues you were experiencing with pledges. As you mentioned, we regularly release new features and enhancements to make our platform more user-friendly, and you are welcome to submit or upvote a suggestion on the Bloomerang Features Portal. Customer feedback like yours is what guides our product roadmap, so please don't hesitate to reach out to success@bloomerang.com if you have any further questions. Happy fundraising! ### 9. Bloomerang CRM Streamlines Volunteer Communication with User-Friendly Features **Rating:** 5.0/5.0 stars **Reviewed by:** Brie S. | Education & Engagement Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2026 **What do you like best about Bloomerang CRM?** Bloomerang CRM has helped us work more efficiently and streamline communication between our nonprofit organization and our 175 dedicated volunteers. The support team is consistently available when we need troubleshooting help, and the features are user-friendly and easy to navigate. **What do you dislike about Bloomerang CRM?** I’ve run into issues when trying to insert YouTube links into an email, and I ended up having to create a workaround to get it to work. **What problems is Bloomerang CRM solving and how is that benefiting you?** Communicating with our volunteers is essential, and Bloomerang helps us do that through a seamless platform. I also use the Bloomerang Volunteer software, and together they provide an efficient, straightforward way to connect with the people we need to reach and share our message. It doesn’t feel like a bulky system, which I really appreciate. As I’ve learned more of the features, I’ve found the analytics especially helpful. **Official Response from Marissa Johnson:** > Thank you for sharing your review with us, Brie! We’re so glad to hear that Bloomerang is helping your team communicate more efficiently with your volunteers and keep everything organized in one place. It’s also great to know that both Bloomerang CRM and Bloomerang Volunteer are supporting your outreach and that our support team has been there when you’ve needed help. Feedback regarding inserting YouTube links in emails can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. We appreciate you being part of the Bloomerang community and the important work you’re doing with your volunteers! ### 10. Easy to Use With Seamless Website and QuickBooks Online Sync **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Bloomerang CRM?** Bloomerang is really easy to use no matter your skill level with technology. Our organization has several different authorized users who are able to get in and either document donations or manage customer relationships. It has enormous capacity and we probably only utilize half of what we could be doing with it. The data syncs with both our website and with Quickbooks Online so it makes the finances seamless as well. **What do you dislike about Bloomerang CRM?** The ONLY thing I would change is, I wish we could go back to previous gifts and "copy" them to keep all settings the same for a new one with a new date. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang is making it very easy for those handling the financial minutia AND those handling the big picture health of the organization to get the data they need and foster growing relationship with our community. **Official Response from Marissa Johnson:** > Thank you for taking the time to leave this review. We're glad to hear that Bloomerang CRM is accessible and easy to use for your entire team, no matter their comfort level with technology, and that multiple authorized users can navigate the platform with confidence. We love knowing it's helping both the detail-oriented finance work and the big-picture view of your organization's health come together seamlessly. Feedback regarding the ability to copy previous gift records and settings can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Thanks for being part of the Bloomerang community! ### 11. Excellent Software and Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Laura W. | Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2025 **What do you like best about Bloomerang CRM?** Bloomerang is an easy to use software, with amazing customer support, and an outstanding implementation team. They were with me every step of the way while we transitioned from Blackbaud's Rasiers Edge. I really appreciate their free training sessions, webinars, and numerous other resources. As a school, the ability to integrate our SIS with Bloomerang via their open API was critical. The API documentation was robust and our developer was able to integrate the two with ease. Bloomerang also hosts an annual conference called GivCon. If you are a fundraiser, not just a Bloomerang user, you need to attend! There are so many incredible presenters it was hard to choose between the sessions and I walked away with so many wonderful ideas that I was able to implement when I returned to the office. Not only that, but I also made some great contacts and learned about the amazing work others are doing all over the country. This is a must attend event! **What do you dislike about Bloomerang CRM?** There have been several minor things about Bloomerang that I wished existed but because they have a way to collect user feedback and care about their customers, those issues have been fixed within the past year! **What problems is Bloomerang CRM solving and how is that benefiting you?** There are a few hangups with the integration between their fundraising software and their auction software as you have to manually setup the integration. They are slowly improving the integration of these two features and even released a SSO experience recently. Thank you Bloomerang! **Official Response from Marissa Johnson:** > Thank you so much for your review, Laura! It’s wonderful to know you’ve been finding success with Bloomerang and learning from our educational resources. As you mentioned, we are currently working on updating our pledge features, and hopefully our most recent enhancement (linked here) will help track pledges for your capital campaign. Customer feedback like yours is what guides our product roadmap, so please don't hesitate to reach out to success@bloomerang.com with any questions! We can’t wait to see the incredible impact you and your team will continue to make, and we’re here to help every step of the way! ### 12. Donor & Volunteer Engagement in One Place, Backed by Truly Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Anita S. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Bloomerang CRM?** I love having so many points of donor and volunteer engagement under one roof. I also really appreciate how responsive and genuinely helpful the AI + Human being admin support process is. The onboarding and permanent learning and support sections are very helpful. **What do you dislike about Bloomerang CRM?** I wouldn't call it a dislike, but it has been and continues to be a steep learning curve to be able to integrate the filtering hierarchies for communication, layering in the donor management processes, and so forth. The good part is that everything is much more adaptable to our needs. The challenge is that I need to learn how to make that work for us. **What problems is Bloomerang CRM solving and how is that benefiting you?** Donor communication and followup is the biggest help. **Official Response from Marissa Johnson:** > Hi there, thank you for sharing your experience, Anita! We’re so glad to hear that having donor and volunteer engagement tools all in one place has been valuable for your team, and that both our human and AI support has been helpful along the way. It’s also great to know that our onboarding and ongoing learning resources are supporting your success. You are welcome to share additional feedback regarding the learning curve for filtering and donor management processes by submitting or upvoting a suggestion on the Bloomerang Features Portal. We appreciate you sharing this review and being part of the Bloomerang community! ### 13. All Donor and Event Tracking in One Place **Rating:** 4.0/5.0 stars **Reviewed by:** Jen K. | Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2026 **What do you like best about Bloomerang CRM?** All of our donor information, event information, and tracking in one spot. **What do you dislike about Bloomerang CRM?** Reports are not intuitive. You cannot import a PDF for something like a newsletter. The system is NOT meant to be a graphics program and is very frustrating. **What problems is Bloomerang CRM solving and how is that benefiting you?** Our donors used to be on a giant spreadsheet and did not track how much was donated or when, or what events people attended. Half our donor info was in that spreadsheet and then accounting had the other half. It was a nightmare. This year we have raised over $500,000 because we have all that info in one place. We can run mail and email campaigns-- we can do our newsletter directly from the same system. **Official Response from Marissa Johnson:** > Thank you for sharing your experience, Jen! We’re thrilled to hear that having all your donor and event information in one place has made such a meaningful difference for your organization. Moving from scattered spreadsheets to a centralized system can be a game changer, and it’s amazing to hear about your fundraising success this year! We'd be happy to learn more about your feedback regarding report and newsletter functionality by you submitting or upvoting a suggestion on the Bloomerang Features Portal. We’re grateful to support your campaigns, communications, and continued growth — thank you for being part of the Bloomerang community! ### 14. Essential for Donor Management, But Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Rick F. | President/Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Bloomerang CRM?** I find Bloomerang CRM fairly easy to use even though it took a little bit to get used to the interface, but once you understand it, it's fairly consistent. I certainly like the fact that I can email directly from it and also track interactions with my donors, which is one of the pluses. It has a lot of good features. The dashboard helps create quick looks at things, and I definitely like being able to email directly from it versus using a third-party email program. This includes both individual emails and different kinds of group emails with segmented emails. **What do you dislike about Bloomerang CRM?** As great as an email system is, the letter system is not good. When you wanna create an actual printed type letter, that's quite a bit more of a nightmare in terms of how that interface works. And it's very, very difficult to place graphics, quite a bit of a challenge sometimes to get the right correct kind of output. Like, if you're using a windowed envelope kind of a thing, getting the address and the exact right spot. A lot more difficult with letters. The letter section, portion of Bloomerang definitely needs to be improved. **What problems is Bloomerang CRM solving and how is that benefiting you?** I use Bloomerang CRM to keep track of donor history and donations, enabling better engagement and projection of giving patterns. It simplifies managing donor relationships compared to using spreadsheets or paper. **Official Response from Marissa Johnson:** > Hi Rick, thank you for sharing your experience! We’re glad to hear that Bloomerang has helped you manage donor relationships more effectively and that features like email, interaction tracking, and dashboards are supporting your day-to-day work. It’s great to know the platform has made it easier compared to spreadsheets or manual processes. Feedback regarding the letter builder and printed communication tools can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. We appreciate you being part of our community and hearing about your successes with Bloomerang! ### 15. Effortless Information Access and Outstanding Support with Bloomerang **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer R. | Director of Fund Development / Asst Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Bloomerang CRM?** Bloomerang makes finding information easy, and the Journey Automation is extremely helpful. I like that you have easy access to helpful information if you are learning how to use it. We also like the easy format of creating forms and using those online, and the option for donors to pay for the processing fee, which is one big reason we moved over to Bloomerang Fundraising. The customer support is also very good and quick to respond. We have been using Bloomerang CRM for many years, and it is a great product. Would recommend to a colleague. **What do you dislike about Bloomerang CRM?** I don't really have anything I dislike about Bloomerang. I am still learning it but it is easy to learn and the more I use it, the more I like it. If I have a question or an issue, customer support is quick to respond. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang CRM allows us to effectively keep organized with our donor base, and it gives us tools and resources that are very important for a small business nonprofit to have access to. **Official Response from Marissa Johnson:** > Thank you for your thoughtful review, Jennifer! We’re so glad to hear that Bloomerang makes it easy to stay organized and that features like Journey Automations, forms, and donor-covered processing fees have been valuable for your team. It’s great to know the option for donors to cover processing fees played a role in your move to Bloomerang Fundraising and that those tools are supporting your work effectively. We're also thrilled that our learning resources and responsive support have helped as you continue to grow more comfortable with the platform. Happy fundraising! ### 16. Seamless Donor Management & Reporting, Room for Email Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Bloomerang CRM?** I use Bloomerang CRM for managing our donor database at my non-profit. I appreciate the seamless integration from donor payments to tracking through the donor forms connection. The reporting function is my favorite; it's helpful to tally our standing in the fiscal year, share progress with Board members, and identify areas for improvement with real data. I have reports that automatically send to groups weekly or monthly, saving me the effort of manually running and sending recurring status reports. I like that I can run reports on almost anything in the database to compare this year with previous years and that I can add custom categories to track in reports. The customization and detail of the reports allow me to tell a narrative. Additionally, we use Bloomerang Fundraising and love its compatibility with Bloomerang CRM. **What do you dislike about Bloomerang CRM?** I think the email feature could be a little more robust, so its designs are as customizable as the reporting functions. Also, many times donors do not receive our emails due to filters on mass emails. I wish that could be improved so the emails actually get into people's inboxes instead of getting stuck in spam. **What problems is Bloomerang CRM solving and how is that benefiting you?** I use Bloomerang CRM to manage our donor database, track donations, and integrate seamlessly from donor payments to tracking. It helps us know who to ask for donations, houses historical donor data, and the reporting function helps share progress and improve based on real data. **Official Response from Marissa Johnson:** > Thank you for the kind review, Jordan—we're so glad Bloomerang CRM's automated reporting and connection to your fundraising data are making it easier to track donors and stay on top of engagement throughout the year. Feedback regarding integrations and emails can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Happy fundraising! ### 17. Easy Donation Management with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Carol Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2026 **What do you like best about Bloomerang CRM?** I use Bloomerang CRM for all donor management and the fundraising pages for our team's efforts. It's very user-friendly, which is crucial since development is a single-person operation and things have to be done quickly. I like how entering donations is simple and the support staff is excellent and readily available. The program integration is useful, as I need to integrate with HubSpot for emails to easily see what appeals my donors have received. Bloomerang's constituent setup makes it easy to create new donors, add gifts, and edit profiles. The initial setup was relatively easy because Bloomerang did most of the work. **What do you dislike about Bloomerang CRM?** Householding is not often easy and somewhat confusing. It is awkward for email exports to HubSpot with different emails for the same household. **What problems is Bloomerang CRM solving and how is that benefiting you?** I use Bloomerang CRM for donor management and fundraising pages. It's user-friendly, helps segment and report on multiple variants, simplifies entering donations, and integrates with other tools. The excellent support staff and easy setup for new donors are essential for our single-person development team. **Official Response from Marissa Johnson:** > Hi Carol, thank you for sharing your review! We’re glad to hear that Bloomerang’s user-friendly tools, integrations, and reporting capabilities are helping you efficiently manage donor relationships and fundraising as a one-person development team. It’s also wonderful to know that our support team and onboarding process helped make getting started smooth. Feedback regarding householding & HubSpot can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Happy fundraising! ### 18. Robust, User-Friendly, and Feature-Packed Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Amy H. | Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Bloomerang CRM?** I really love Bloomerang. It's really robust and has a lot of features. It's very user friendly when you're just getting started, but as you use it more and learn it, it's even better. I can make a report for my Executive Director in a snap. I love the new Journey Automations. We're only using the one for new donors now, but I'm sure we'll add more in the future. It also integrates really well with other things. Until recently, we were using Mailchimp, and the emails from there would merge into Bloomerang without me having to do anything. I use Bloomerang every day. **What do you dislike about Bloomerang CRM?** Because it's so robust, it can take a while to learn all of the features. **What problems is Bloomerang CRM solving and how is that benefiting you?** Keeping everything in one hub. We can do our email sign ups right into Bloomerang. Our event registrations sync right up, along with our donations. It's nice to not have to go through a different payment system and manually put all of the donations into the CRM. **Official Response from Marissa Johnson:** > Hi Amy, thank you so much for taking the time to share such a thoughtful review! We’re thrilled to hear how much you’re enjoying Bloomerang's customizable reporting, Journey Automations, and seamless integrations. It’s wonderful to know the platform is becoming even more powerful for you as you continue to use it! We also appreciate your note about the learning curve. Because Bloomerang is designed to be robust, it can take time to uncover everything it can do. To support you as you explore more features, we offer a variety of learning resources, including our Help Center, group trainings, and webinars, to help users build confidence at their own pace. We’re grateful to be your organization’s hub for donor data, communications, events, and fundraising. Thank you for being part of the Bloomerang community! ### 19. Bloomerang has simplified my work flow **Rating:** 5.0/5.0 stars **Reviewed by:** Tammy P. | Rejoice Radio Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Bloomerang CRM?** I have used Bloomerang for over 2 years, and it has simplified sending letters to our donors. Building better relationships. All the information is in one place from contact information to giving history. Reports are also only a click away. **What do you dislike about Bloomerang CRM?** Bloomerang automtically creates a new account for each person even if a spouse is aleady in the system. It is easy enough to merge the accounts, but a little cumbersome. **What problems is Bloomerang CRM solving and how is that benefiting you?** there are not any known problems. **Official Response from Marissa Johnson:** > Thank you for your feedback, Tammy! We're glad to hear Bloomerang is helping simplify donor communication and reporting for you. We also appreciate you sharing your experience with account creation, and we would be happy to discuss this with you further to see what type of workflow adjustments might be available. You're always welcome to reach out to support@bloomerang.com about this or any other questions you may have. Happy fundraising! ### 20. User-Friendly CRM with Helpful, Efficient Support **Rating:** 5.0/5.0 stars **Reviewed by:** Bill H. | Community Impact Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Bloomerang CRM?** Bloomerang CRM is a user-friendly system that provides all the reports and updates we need. Bloomerang Customer Service is also very helpful and efficient, which makes the overall experience even better. **What do you dislike about Bloomerang CRM?** So far, there’s nothing I dislike about Bloomerang. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang is a platform that seamlessly brings together multiple services we need: CRM, fundraising with QGiv, and communications and marketing with user-friendly templates. **Official Response from Marissa Johnson:** > Thanks for the fantastic review, Bill! Hearing that Bloomerang CRM gives your team the reports and updates you need, and that our support team has been helpful and efficient along the way, is exactly what we're working toward every day. We want the experience to feel seamless inside and out, and knowing both pieces are landing well means a lot. Happy fundraising! ### 21. Bloomerang is a solid CRM and works great for the price point. **Rating:** 4.0/5.0 stars **Reviewed by:** B. Sean N. | Chief Development Officer (CDO), Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Bloomerang CRM?** What I like most is the intuitive nature of Bloomerang. Every new job usually requires you to learn a new software, especially in the non-profit world. Learning how to effectively use Bloomerang was fairly simple and straight forward. With very little training (because there just wasn't enough time), I was able to operate the CRM and effectively provide information to our board, report to our donors, track our grant requests, and follow our plan towards meeting our goals. **What do you dislike about Bloomerang CRM?** My least favorite thing is Bloomerang's process of iteration. Much of the coding is functional, but I would really like it if we were able to restrict selections of what appeals are available, as they are coded to different campaigns. For example, when I select "Grants" or "Annual Campaign" under campaigns, it would be great if not all the Appeals were possible selections. It would help ensure that we don't make mistakes inputting gifts. Restricting Appeals to specific Campaigns and specific Campaigns to individual Funds would be extremely helpful. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang helps us stay up-to-date with our donor Thank You's, tracking our donor prospects, tracking donor interactions and connections, and managing our grants. Being able to use the custom fields really helps us hone in on information that is important to the foundation. **Official Response from Sara Salako:** > Thank you for taking the time to leave a review! We're thrilled you're part of the Bloomerang community -- thank you for sharing your feedback with us, as we're always looking for ways to make fundraising easier. ### 22. Fast, Knowledgeable Support That Makes the System Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Bloomerang CRM?** My favorite feature is the help widget and online support. The support team is knowledgeable and helpful. They respond quickly and provide accurate answers, which makes the system easier to use. **What do you dislike about Bloomerang CRM?** There are limits in the integration with Kindful for online giving. Bloomerang now offers an upgraded module that addresses many of these issues. The upgrade can be added to our existing contract, though our organization has not chosen to add it yet. **What problems is Bloomerang CRM solving and how is that benefiting you?** We implemented Bloomerang in 2021 and have been pleased with the system. It centralizes donor data and helps manage our annual fund work. The platform also strengthens stewardship reporting and gives our team a clearer picture of donor history and engagement. **Official Response from Marissa Johnson:** > Thank you for sharing your experience! We’re so glad to hear that the help widget and support team have made a positive impact. Providing timely, accurate assistance is something we care deeply about. It’s also wonderful to know that Bloomerang has helped centralize your donor data and strengthen your annual fund and stewardship efforts. Supporting teams with clear insights into donor engagement is exactly what we strive for. Happy fundraising! ### 23. Flexible CRM with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Libby G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Bloomerang CRM?** I like Bloomerang CRM's flexibility to add our own tracking data fields, which allows us to track the intention behind gifts, like responses to campaigns or if the gift was an event ticket versus an event sponsorship. **What do you dislike about Bloomerang CRM?** I was disappointed in the auction module and have gone elsewhere for that software. It also took a few years to get all of the data into the right formats. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang CRM helps us keep all our information in one place, tracks donor interactions, manages donor portfolios, and integrates with QuickBooks for donation data maintenance. **Official Response from Marissa Johnson:** > Hi Libby, thank you for taking the time to share such a thoughtful review! We love hearing that keeping all of our data in one place and the flexibility to add custom data fields has been valuable. Being able to track the intention behind gifts and connect those insights to specific campaigns is exactly the kind of depth we want your team to have access to. We're sorry the auction module didn't meet your needs, your input genuinely helps shape our roadmap. Thanks again and happy fundraising! ### 24. Frustrating Setup and Integration Issues **Rating:** 0.5/5.0 stars **Reviewed by:** Sara R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Bloomerang CRM?** I appreciate the automation from donations going straight to the CRM, which is helpful when donations come in through Bloomerang CRM-powered forms. **What do you dislike about Bloomerang CRM?** It's not user-friendly, and there are tons of training requirements. Data migration and onboarding was a nightmare and the memberships didn't actually work the way that we needed. The CRM and the donation form are not actually integrated and require a lot of manual setup. It was extremely time-intensive, manual, and overall very frustrating. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang CRM provides a clear view of donors and their history, with forms for managing memberships. **Official Response from Marissa Johnson:** > Thank you for sharing your review, we’re truly sorry to hear that you've felt frustration through your experience. We want to make this right and ensure you’re connected with the support you need to continue launching successfully. Our records show your team has been in touch with support, but we'll follow up to ensure you're receiving everything you need. We genuinely value your partnership and welcome the opportunity to turn this experience around. Thank you again for your candid feedback to help us improve. ### 25. Easy Donor Tracking and Interaction Notes in One Place **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan G. | Community Engagement Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Bloomerang CRM?** The ease of tracking our donors and being able to leave notes with interactions is such a good tool. **What do you dislike about Bloomerang CRM?** Wish there was a better integration with QuickBooks **What problems is Bloomerang CRM solving and how is that benefiting you?** We’re able to track and follow a donor journey map using Bloomerang. From the initial connection through cultivating the relationship, Bloomerang helps us do that. **Official Response from Marissa Johnson:** > Hi Ryan, thank you for sharing your experience! We’re glad to hear that Bloomerang is helping you easily track donor interactions and build meaningful relationships throughout the donor journey. Supporting that full lifecycle is exactly what we aim to do. We appreciate your feedback regarding the QuickBooks integration, which can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Happy fundraising! ### 26. User-Friendly CRM with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Gina C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2026 **What do you like best about Bloomerang CRM?** I love how user-friendly Bloomerang CRM is. The customer service is top tier, and I don’t have to wait extended periods of time to get the support I need. They help immediately and solve any issues. The initial setup was very easy, and moving from doing everything manually to using Bloomerang CRM was a great upgrade for us. **What do you dislike about Bloomerang CRM?** I wish Bloomerang offered point of touch service like PayPal does with Zettle. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang CRM eliminates manual data entry, making the transition from manual operations a great upgrade. It's user-friendly with excellent customer service, providing instant support and resolving issues immediately. **Official Response from Marissa Johnson:** > Hi Gina, thank you for sharing your experience! We’re so glad to hear that Bloomerang has helped your team move away from manual processes and that the platform has been easy to set up and use. It’s also wonderful to know our support team has been responsive when you’ve needed help. We appreciate your feedback about point-of-touch payment options as well. Feedback like this can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Insights like yours help us continue improving the platform and exploring new ways to support organizations like yours. Thank you for being part of the Bloomerang community! ### 27. Easy-to-Read, Intuitive CRM Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Bloomerang CRM?** The CRM is easy to read and fairly intuitive. **What do you dislike about Bloomerang CRM?** Terminology is sometimes confusing. It could be helpful to have a click on definitions for terms. **What problems is Bloomerang CRM solving and how is that benefiting you?** Our CRM database needed better and more comprehensive information. It was great to receive the postal update for addresses. This helped us save time and money by having proper addresses. We can now track our alumni's class years more quickly. **Official Response from Marissa Johnson:** > Hi there, thank you for taking the time to share your experience with Bloomerang CRM! We're thrilled to hear it feels easy to read and intuitive, and it's great to know the postal address update has made a real difference in keeping your database accurate and comprehensive. We appreciate your feedback regarding terminology and in-context definitions, it's definitely something we'll take into consideration. Feedback can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. You may find the Help Center (https://help.bloomerang.com/en/) or Bloomerang Support Chat to be helpful when identifying specific terminology! Thanks again for your review, and happy fundraising! ### 28. Donor Management Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Colleen T. | Development Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Bloomerang CRM?** You know how some software feels like a headache to figure out? Bloomerang isn’t like that at all. From the moment I started using it, it just clicked. It’s easy, intuitive, and keeps my donor records organized. The reporting tools are a lifesaver — they help me quickly see how we’re doing and share our progress with the team and donors. Honestly, it takes the stress out of donor management so I can focus on what I love most: connecting with people and supporting our mission. When I have an issue, which is rarely, their customer support is outstanding. **What do you dislike about Bloomerang CRM?** I wish Bloomerang's built-in email tool would more easily allow me to resend emails to donors who didn't respond to the first one. **What problems is Bloomerang CRM solving and how is that benefiting you?** Keeping track of multiple donors, their giving history, communication preferences, and engagement levels can get overwhelming. Bloomerang centralizes all this data in one place, making it easy to manage and update. Keeping donors engaged over time can be a challenge. Bloomerang helps by tracking donor interactions and engagement scores, so I know when and how to reach out effectively. Bloomerang’s reporting tools make it easier to create and share meaningful reports, improving transparency and donor trust. **Official Response from Marissa Johnson:** > Thank you for your thoughtful review, Colleen! We're so glad that Bloomerang has been a helpful tool for managing donor records and streamlining processes. It’s great to hear Bloomerang's reporting is making your daily work easier, helping you focus on connecting with people and furthering your mission. Happy fundraising! ### 29. Bloomerang has made our donor management simple and hassle-free **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly B. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Bloomerang CRM?** I love the charts and ease of creating reports. All the information is at my finger tips and simple to access in ways that are creative and easy to understand. Also, the customer support is excellent. From phone calls to the chat feature, I am always treated professionally and with kindness and my questions are answered quickly and clearly. **What do you dislike about Bloomerang CRM?** I wish it were easier to build a customized report. I feel like it takes some time, and workaround, to get a report to be specific. For example, I can easily pull a report of donors with recurring gifts.. but what about donors who give monthly but aren't set up as recurring? I should be able to easily add those specific details to the report. Instead, I have to spend valuable time figuring out a way to adjust a report to be what I need. **What problems is Bloomerang CRM solving and how is that benefiting you?** It is helping us track monthly donors so that we can be more intentional about communication and inspiring them to continue connecting with, and giving to, our mission. **Official Response from Marissa Johnson:** > Thank you for your detailed feedback, Kimberly! We're thrilled to hear you love our charts, reports, and customer support—it’s great to know these features are making a positive impact. Regarding customized reports, there is a template called "monthly donations" that should do exactly what you've described. If you have more questions about building reports, we encourage you to reach out to support@bloomerang.com for additional help with efficient report building. Thank you so much for trusting us to support your mission, and happy fundraising! ### 30. We are blooming with Bloomerang! **Rating:** 5.0/5.0 stars **Reviewed by:** Jenifer B. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Bloomerang CRM?** We made the switch to Bloomerang almost 2 years ago and it was such a good decision. Bloomerang is an easy to use platform that is chock full of tools. I'm able to easily create email appeals, newsletters, and reports. We also tapped into Qgiv for our Peer To Peer event each spring and Qgiv has made the event easier to manage and more successful. As a donor database, I love the dashboard that identifies new donors, lapsed donors, and donors at risk, as well as year by year comparisons (by month) and snapshots of major events that we've had in the year. Bloomerang is ALMOST a one stop shop for us, and being a team of 1, that is priceless for our agency! **What do you dislike about Bloomerang CRM?** I love Bloomerang, but wish we could create donation pages that aren't tied to other "arms" like Kindful or Qgiv. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang has allowed us to consolidate donor management, event management, fundraising, and communications. That saves an immeasurable amount of time for me. **Official Response from Marissa Johnson:** > Thank you so much for your thoughtful and detailed review, Jenifer! We're thrilled to hear how Bloomerang has made a positive impact on your donor engagement and fundraising efforts, especially as a team of one. It's great to know that our fundraising tools have made such a positive impact on your donor management and events. We're here to continue supporting your success—thank you for being part of the Bloomerang family. Happy fundraising! ### 31. Simple to use and allows for easy customization **Rating:** 4.5/5.0 stars **Reviewed by:** Paula M. | Development Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Bloomerang CRM?** Love the ability to easily customize and creating a simple report is pretty straight forward, especially with the templates that are provided. Customer support is responsive and most of the time easy to follow the instructions. And I appreciate how easy it is to integrate with other platforms like Double the Donation and Qgiv. **What do you dislike about Bloomerang CRM?** While I like the reporting features, there are some features in the db that I cannot directly pull into a report. Also, I'd like to receive consistent updates when there are bugs or issues. I don't feel that I get these updates consistently. It would also be great to be able to know which team member updates an account, not only the profile page, but on just about any page on the timeline (transactions, interactions, notes). **What problems is Bloomerang CRM solving and how is that benefiting you?** Automated reports. There seems to be an issue (bug) with some of the automated reports, but I have had issues with automations running consistently. We have quite a few reports that are automated and going to various team members. **Official Response from Marissa Johnson:** > Hi Paula, thank you for your thoughtful feedback! We're glad you find our customization, reporting templates, and integrations helpful, and we appreciate your kind words about our customer support. To see a history of bug fixes and system enhancements, you can always check out our Changelog page (https://bloomerang.co/change-log), or our Status page (https://bloomerang.statuspage.io/) for current incidents. We understand your concerns regarding reporting and automations, and a member of our support team will be reaching out to address them, or you are always welcome to contact us at support@bloomerang.com. Your input helps us make Bloomerang even better—thank you and happy fundraising! ### 32. User-Friendly Interface and Insightful Dashboard **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Bloomerang CRM?** The interface is extremely user-friendly, making navigation simple and intuitive. The Summary serves as an effective dashboard, allowing users to easily view an overview of the constituent's giving activity. The customer support has always been courteous and helpful. The implementation team communicated well everything that needed to happen and our data conversion was so much easier with their help. **What do you dislike about Bloomerang CRM?** I wish there were more options for customization. Additionally, I would appreciate the ability to update Donations, Interactions, and Notes by importing changes directly into existing records. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang enables our organization to understand how our constituents interact with us, allowing us to find ways to better support them through our programs and services. **Official Response from Marissa Johnson:** > Thank you for taking the time to share such thoughtful feedback! We’re delighted to hear that you find Bloomerang’s interface intuitive and that the Summary dashboard gives you a clear view of constituent giving activity. It’s also great to know that our customer support and implementation teams helped make your onboarding and data conversion a smooth experience. We truly appreciate your insights around customization and data updates. Feedback like this is invaluable and can be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. We’re honored to support your work in better understanding and serving your constituents through your programs and services. Thanks for being part of the Bloomerang community! ### 33. Bloomerang is genuinely my favorite CRM! **Rating:** 5.0/5.0 stars **Reviewed by:** Zoe V. | Director of Development, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Bloomerang CRM?** Bloomerang is phenomenal. I find the platform to be intuitive and user-friendly. I like the ease of adding constituents one-by-one, running reports, adding notes to constituent profiles, and updating addresses, as well as the convenience of the dashboard. Their customer service is also incredible. **What do you dislike about Bloomerang CRM?** Building our newsletter in the platform has been less intuitive than I would have hoped, but over all no major complaints. **What problems is Bloomerang CRM solving and how is that benefiting you?** Reporting, cross-checking with accounting, donor & constituent management, etc. **Official Response from Marissa Johnson:** > Thank you so much for your thoughtful review, Zoe! We love hearing that you find Bloomerang intuitive and easy to use. It’s wonderful to know that our customer service has made a positive difference for your team. We also appreciate your feedback on the newsletter experience. If you ever need a hand, we offer dedicated resources to help you get the most out of Email Builder, including step-by-step articles in our Help Center, Communications group training, and our helpful support team you mentioned. Please don’t hesitate to reach out to support@bloomerang.com with any further questions. Thanks again for being part of the Bloomerang community, and happy fundraising! ### 34. Great CRM with lots of features **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa W. | CFO, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Bloomerang CRM?** Bloomerang is a great way to keep information regarding donors all in one location. Reporting has many options to get exactly the data that you need. **What do you dislike about Bloomerang CRM?** The way constituents and households work together is clumsy. Having to have 3 account numbers for a husband, wife, and household quickly increases your numbers, and billing is based on your numbers. Bloomerang Fundraising needs to be completely integrated with Bloomerang CRM instead of 2 complementary softwares. Users state that being able to filter out some items (mass emails, mass mailings) on the timeline would make it easier to find what you need. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang keeps all donor info together in one place, including donations and connections. **Official Response from Marissa Johnson:** > Thank you for sharing your Bloomerang experience, Lisa! We're glad to hear you're finding our donor management and reporting features so valuable for getting the data you need and keeping it in one place. We also appreciate your honest thoughts on the areas we can improve. We are working hard to further integrate Bloomerang CRM and Fundraising softwares. If you have any further feedback, it can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Thanks again for taking the time to share your valuable insight. Happy fundraising! ### 35. Great Donor Data & History Reports, but Not Accountant-Friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Bloomerang CRM?** Ease of data from donors. Great history reports **What do you dislike about Bloomerang CRM?** Not accountant friendly Works good for tracking fundraising efforts **What problems is Bloomerang CRM solving and how is that benefiting you?** Reconciling to my accounting software **Official Response from Marissa Johnson:** > Thank you for sharing your review—we're glad to hear that Bloomerang CRM's donor data management and history reports have been valuable for your work. Feedback regarding accounting-friendly functionality can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Thank you again for your candid feedback to help us improve. ### 36. Interaction feature is key **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2020 **What do you like best about Bloomerang CRM?** Bloomerang understands the importance of building relationships and assists with this process by providing opportunity to record every interaction, from phone calls, thank yous, emails (from Bloomerang), direct mail (from Bloomerang) and more. It's far more intuitive than the typical database that collects contact and contribution information. It understands the donor cycle, allows for custom constituent fields, and is very easy to learn and use. There are also really good features for mass imports of constituents, timeline interactions (e.g., everyone who attended an event or received a newsletter), or even transactions. **What do you dislike about Bloomerang CRM?** There is a great space for making suggestions for improvements, and in my case, my suggestions are for ease in use, not functionality. For example, we follow best practices and create separate acknowledgment letters based on the appeal, which over our many years of using Bloomerang means we have a lot of letters. Currently, there is no way to deactivate or archive old letters. Again, that is a minor issue compared to overall functionality. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang allows us to track transactions and touch points, helping with the donor pipeline and cycle. **Official Response from Marissa Johnson:** > Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that Bloomerang is helping you build stronger relationships with your donors and making it easier to track interactions and transactions. It’s great to know that you find the platform intuitive and well-suited for managing the donor cycle and custom fields. We also appreciate your feedback about ease-of-use improvement opportunities, and thank you for sharing that suggestion in our Bloomerang Features Portal. If you ever have additional feedback or questions, don’t hesitate to reach out to our team at support@bloomerang.com. Thank you for trusting Bloomerang to support your donor management efforts! ### 37. Bloomerang is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Bloomerang CRM?** Bloomerang is very intuitive and easy to use and learn. It also has a really robust volunteer and communication program. The customer service is also very helpful and responsive and always willing to answer questions and share issues with the development team. They also have a lot of resources on learning the platform and different features. There is a good balance of things that are built in and things available to be customized. I also really appreciate the reporting capabilities and ease of use. **What do you dislike about Bloomerang CRM?** The one thing I dislike is the limitation to move donors through moves management and make it visible within the platform. I would still highly recommend, but we have to use a separate system to denote is a donor is in cultivation, stewardship, identification, etc. It would be nice to be able to have that info visible on a profile quick glance and be able to manage a specific portfolio more easily. **What problems is Bloomerang CRM solving and how is that benefiting you?** Having a centralized Donor Management system **Official Response from Marissa Johnson:** > Thanks so much for your detailed feedback! We're happy to hear you find Bloomerang intuitive, and that you appreciate our customer service, resources, and reporting capabilities. We value your input on moves management visibility--feedback can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Thanks for trusting us in supporting your mission, and happy fundraising! ### 38. It's helpful **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Bloomerang CRM?** It was easy to import our existing data; it gave us access to insights about potential giving **What do you dislike about Bloomerang CRM?** It wasn't very intuitive and the ability to customize the appearance of letters was too limited **What problems is Bloomerang CRM solving and how is that benefiting you?** It solved the problem of us having excel spreadsheets and documents trying to keep track of all of our fundraising **Official Response from Marissa Johnson:** > Thank you for sharing your review. We're glad data import was seamless and that you're gaining valuable insights into potential giving, but we're sorry to hear that Bloomerang CRM hasn't felt as intuitive as it should. We want to make sure you're connected with the support and guidance you need to use the platform more successfully—our Help Center, group trainings, and webinars are all great resources to help things click faster, and our support team is always available via live chat or at support@bloomerang.com for more direct assistance. Feedback can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Thank you again for your candid feedback to help us improve. ### 39. Great but could be more customizable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Bloomerang CRM?** Bloomerang is very user-friendly and the developers have ensured ease of use. It is not overwhelming to look at and easy to navigate. It integrates easily with our other platforms. Customer support has been helpful when I have required it. **What do you dislike about Bloomerang CRM?** It is not very customizable. There are a lot of different features and actions but they are restrictive in what you can do within those features. The search option is very finnicky and will sometimes offer results if typos included in search and other times not pull up unless the full name is typed out. Emails cannot be edited before sent out, and must create an entirely new email if you need to send a slightly different message from previously sent out templates. Those are my main complaints. Wish the home dashboard was more customizable also. **What problems is Bloomerang CRM solving and how is that benefiting you?** Digitizing donor information, ability to sort/categorize donor pools, track different types of funding and designation of funds. Automated tax receipts and communications, automated reporting and pulling numbers to implement new fundraising strategies. These solutions have all streamlined our development processes and made them more efficient. **Official Response from Marissa Johnson:** > Thank you for sharing your detailed feedback on Bloomerang! We're thrilled to hear that you find the platform user-friendly and easy to navigate, and that our integration capabilities and customer support have been helpful to you. It’s great to know that Bloomerang has streamlined your donor management, reporting, and fundraising strategies. We appreciate you sharing your insights about customization and search functionality. You are also welcome to reach out to support@bloomerang.com so we can assist with any specific concerns or questions you may have. ### 40. Easy to use data management platform **Rating:** 4.5/5.0 stars **Reviewed by:** Charlotte G. | Development and Communications Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Bloomerang CRM?** I was looking for a data platform that would allow me to make reports as easily as my 8 year old plays with Minecraft. Bloomerang really makes reports easy! **What do you dislike about Bloomerang CRM?** There are very few downsides. Sometimes the results of a report need finessing, but I think that is normal in data sets. I am not thrilled with the way Kindfull connects to Bloomerang, I wish it were supported more robustly. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang is helping me to track engagement of individual donors so that I can develop better pathways for development. **Official Response from Marissa Johnson:** > Thank you for your thoughtful feedback, Charlotte! We're thrilled to hear that Bloomerang makes reporting so easy and intuitive for you; we love the comparison to your kiddo's gameplay. We're so glad Bloomerang is helping you track donor engagement and develop better pathways for growth. Thanks for allowing us to be part of building your purpose and mission! ### 41. Simple to use but powerful reporting and great household support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2022 **What do you like best about Bloomerang CRM?** Bloomerang has a simple, clean and intuitive interface that makes it easy for those who use it less frequently (BOD members) to quickly access information (and has a decent mobile app for on-the-go access). At the same time, it has powerful reporting capabilities with access to all fields from (almost) all report types and a great ability to roll up information. Since switching to Bloomerang we have cut our need to export and process data in Excel to about 1/4 of the time previously required. The main driving factor of our switch was Bloomerang's handling of households (we have many households where we directly interact with multiple members but we want to see overall combined activity and giving). Households can also include organizations, so accounts such as donor advised funds or IRAs can be included in the household, eliminating the need for kludgy use of soft credits and allowing proper automated acknowledgment processing. Customer support is still very responsive (although seems less so than when we started using the product and seems to be multi-tasking more often) and often investigates issues offline if they are more complicated (although, again, support seems less knowledgable than when we first started). The support ticket and request system has become almost unusable with a switch they made a year or two ago. Letter and email editing and management is built in, and while not as powerful as Word or MailChimp/Constant Contact, allow fairly easy creation of decent looking layouts. You can generate a template-based letter but then edit it (in program) before printing; that ability is NOT currently available for emails. All generated letters and emails are saved in the constituent timeline. Bloomerang integrates (somewhat clumsily but successfully) with Zapier, allowing us to automate our in-kind (food donation) processing - to better capture the data and send thank yous to donors in a more timely manner. Bloomerang has a decent task system for assigning todo items to Bloomerang users to assure follow-up thank you calls and letters are handled appropriately. Bloomerang has purchased other products since we started using it. They are slowly integrating the systems, and some of the integration is clunky. We use Qgiv for many of our forms now (they are much better than Boomerang's built in forms) and gala event. It is a little frustrating that there are significant additional charges for these "add-ons" when some of the functionality should be in the base product (but was poorly implemented in Bloomerang). **What do you dislike about Bloomerang CRM?** Things to improve: 1. Better integration of Qgiv functionality, particularly in relation to constituent management and acknowledgements. 2. Conditional content in letters and emails. We have to create multiple versions of our acknowledgement letters to handle tributes (the tribute fields SHOULD resolve this as implemented, but will generate additional blank spaces if they have no content), DAF and IRA donations, and other cases. We update our letters and emails at least yearly, and have different acknowledgements for other campaigns so our number of emails and letters is out of control. 3. Report folders - this was implemented since we started using the product, but was done poorly and does not make it much easier to find reports, particularly for those that do not use the system frequently. Furthermore, all report editors can edit all reports (and you must save a report before exporting) making it easy for reports to be accidentally changed. Letters also either need folders or the ability to deactivate old letters (we use naming that will force the older version to the bottom of the list, but this is again clunky). 4. Poor handling of company accounts with multiple contacts (organizations are just treated as a special case of an individual). Custom fields are used across all account types, so individual-specific fields clutter up the organization account views and vice versus (simply making the sections collapsible would help). 5. Email tracking is very limited, with no roll up of information per constituent, no link tracking beyond the top 4, and no automated information added to constituent timelines. 6. Grant support is not included and their suggested system of tracking through Notes is very clunky. 7. Support ticket system is HORRIBLE after a recent switch. The feature request section is also awful (number of votes is limited, hard to find items) and it seems the they do NOT pay much attention to it (items sit in review mode for months to then be pushed to "not a priority"). While the system does roll out changes fairly frequently, the choice of the new/modified features does not always seem well-thought through and at times the changes seem to be negative for our use case. This is particularly frustrating when the costs of using the product keep going up fairly significantly (including a 1% increase in payment processing since we started). **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang has provided better organization of our constituent and donor data, and, combined with better reporting, has allowed us to go beyond simply capturing the information and issuing acknowledgments; we are now beginning to truly analyze the data, see trends, and hopefully improve our fundraising and our donor experience. **Official Response from Marissa Johnson:** > Thank you for your detailed feedback! We're thrilled to hear how Bloomerang has improved your donor data organization and reporting, and we appreciate your notes for improvement. Regarding conditional content in letters, we plan to continue updating our editor, along with improvements to how Bloomerang handles DAFs. As for exporting reports, you can do that within the report editor. Click "Save and" and there's an option to export to Excel. For email tracking, we recommend customers use Google Analytics for additional accuracy. And for our support, we're exploring other alternatives to Support tooling to make it easier to get your answers quicker and more seamlessly. If you would like to discuss these topics further, we would be happy for you to contact us at support@bloomerang.com. Thank you again for your review, as your input is invaluable to enhancing our platform and better serving your needs. Happy fundraising! ### 42. Bloomerang makes fundraising easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Gail R. | executive director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Bloomerang CRM?** I have been a Bloomerang user for many years and I love the intuitive user interface which makes it so easy to track donors and pull reports. I also love that the Bloomerang team is always adding new features - I can't keep up with all the new things that are continually adding! **What do you dislike about Bloomerang CRM?** The way that acknowledgements are done has changed and I haven't had the time to really did in and figure out how to best update my process. **What problems is Bloomerang CRM solving and how is that benefiting you?** I am a consultant with education foundations and recommend Bloomerang to most of my clients. Many small or medium sized nonprofits are still thinking they can use a spreadsheet so when i can get them to work with Bloomerang they can expand their efforts in fundraising and donor stewardship. **Official Response from Marissa Johnson:** > Hi Gail, thank you so much for your feedback and for being a long-time Bloomerang user! We love to hear that the intuitive interface and ongoing feature updates have been helpful for donor management and reporting. Thank you for recommending Bloomerang to your clients as well. Regarding the recent updates to acknowledgments, we understand that any changes can require some adjustment. Our team would be happy to assist you in navigating the updates—please don’t hesitate to reach out to support@bloomerang.com for help. We hope to talk soon, and happy fundraising! ### 43. Bloomerang CRM Review **Rating:** 4.5/5.0 stars **Reviewed by:** Cameron M. | Fundraising Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Bloomerang CRM?** What I love about Bloomerang is how easy it is to use and navigate. Managing donor reports, setting up events, and keeping everything organized is incredibly straightforward. It was also simple to set up and implement for our team, which made the transition smooth and efficient. **What do you dislike about Bloomerang CRM?** Some of the customization options feel limited, and a few features could be more intuitive **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang allows us to manage donor engagement and gift reporting more efficiently, with simple and easy-to-use reporting tools **Official Response from Marissa Johnson:** > Hi Cameron, thank you for sharing your feedback. We’re so glad to hear that Bloomerang has been easy to navigate and helped streamline donor management, reporting, and event setup for your team. Knowing that the implementation process was smooth and efficient means a lot to us. Regarding customization options, you'd be welcome to explore our Help Center or contact support@bloomerang.com to learn more. We're here to support you in your Bloomerang experience and are grateful to have you as part of the Bloomerang community! ### 44. Intuitive Interface and Effortless Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew W. | Development & Outreach Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Bloomerang CRM?** The reporting structure is quick and easy to use, and the overall user interface is intuitive and easy to use. **What do you dislike about Bloomerang CRM?** It can be a bit pricey to upgrade if you want to do more than donor management and data entry. Would be nice to be able to add one-off features like text blasts to donors without having to upgrade entire package. **What problems is Bloomerang CRM solving and how is that benefiting you?** Solves the problem of maintaining up-to-date data on donors and tracking interactions and transactions. **Official Response from Marissa Johnson:** > Hi Andrew, thank you for taking the time to share your feedback! We’re glad to hear that you find Bloomerang’s reporting tools and user interface intuitive and easy to use — we work hard to make donor management as efficient and accessible as possible. We also appreciate your thoughts on pricing and feature flexibility. Feedback like yours helps us continue to improve. We’re grateful to have you as part of the Bloomerang community! ### 45. I work for 2 organizations and Bloomerang is loved at both! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Bloomerang CRM?** Great reporting features! Easy to learn, intuitive navigation, & integrates well with many other platforms. Great for small & mid-size organizations. I've been using it daily for 4 years and they keep making better without getting too complicated to use. Lots of helpful articles & videos to help you learn the many features. **What do you dislike about Bloomerang CRM?** The native email capabilities are good, but if you like to send more customized emails, you'll need to integrate with a more robust email platform. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang is a great tool for keeping track of donor giving, history, and communications. The reporting allows us to quickly and easily generate a wide variety of constituent and transaction reports. Reports, emails, and tasks can be automated to save time. **Official Response from Marissa Johnson:** > Thank you for sharing your thoughtful review! We're thrilled to hear that Bloomerang has been a valuable tool for both of your organizations, especially with its reporting features and ease of use. It's great to know Bloomerang is helping you save time and manage donor relationships effectively. Thanks for being a loyal user for 4 years, and happy fundraising! ### 46. Not too bad **Rating:** 4.0/5.0 stars **Reviewed by:** Megan S. | Director of Development, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Bloomerang CRM?** It is very easy to use. It does have great qualities for the members that are in the system. **What do you dislike about Bloomerang CRM?** I do not like that you can't copy and paste certain images into the email communication. We have had to create something through Canva and than upload it as a picture to be able to include certain characters. **What problems is Bloomerang CRM solving and how is that benefiting you?** At this moment, I haven't had issues with the system **Official Response from Marissa Johnson:** > Thanks for sharing your experience, Megan! We're thrilled to hear you find Bloomerang CRM easy to use and that its qualities benefit your members! We appreciate your suggestion for email images, suggestions can also be shared by submitting or upvoting another suggestion on the Bloomerang Features Portal. Happy fundraising! ### 47. Puzzelled **Rating:** 5.0/5.0 stars **Reviewed by:** Mike H. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Bloomerang CRM?** What I most like about Bloomerang is the ease of navigating to find needed information. **What do you dislike about Bloomerang CRM?** The upside is that Bloomerang is constantly improving. The downside is I must then stay up to date. Im not a daily user so staying up to speed is sometimes a challenge. **What problems is Bloomerang CRM solving and how is that benefiting you?** We have been a user for over a decade. We stick with Bloomerang because we feel they listen and desire to constantly improve the user's experience. This is certainly true from my perspective. **Official Response from Marissa Johnson:** > Thanks for sharing your experience with us, Mike! We love that you find Bloomerang easy to navigate and that it has been a valuable tool for you over the past decade. Thank you for trusting Bloomerang to support your work, and for highlighting our desire to keep improving user experience--you're right that it's one of our top priorities! If there’s anything we can assist you with, don’t hesitate to reach out or check out our Support portal for help articles on recent enhancements. ### 48. Event and Auction Features Make CRM Stand Out **Rating:** 4.0/5.0 stars **Reviewed by:** Karrie D. | Chief Development Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Bloomerang CRM?** I like that there is an event/auction component with the CRM. **What do you dislike about Bloomerang CRM?** Not great training. Would love to have a rep that works specifically with me. **What problems is Bloomerang CRM solving and how is that benefiting you?** Using one database for donor management and event management. **Official Response from Marissa Johnson:** > Hi Karrie, thank you for your helpful feedback. We're so glad to hear that Bloomerang is consolidating platforms for you to manage both donor data and events. Regarding training opportunities, please check out our weekly live group trainings on topics that may be beneficial for you, our free self-serve LMS, and paid 1:1 coaching and consulting to go deep on your specific database. And don't forget you can always reach out to support@bloomerang.com to speak with a helpful team member who can help guide you where you need to go. Thanks again for your review and happy fundraising! ### 49. Small Shop - Love Bloomerang! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Bloomerang CRM?** Bloomerang is the perfect balance of robust, but user friendly. As a small shop, it's important that we don't spend too much time having to update/clean up our database each day & Bloomerang makes that easy. We LOVE how Bloomerang is always introducing more features and how users have the ability to vote on features they want. The whole process is very simple & customer support is always super helpful. Overall, we are very happy with Bloomerang! **What do you dislike about Bloomerang CRM?** Bloomerang does lack some features that bigger CRM's have, however, a lot of those bigger CRM's require someone trained to manage them. Are there things we wish Bloomerang did, yes... but does that make us want to switch, absolutely not. **What problems is Bloomerang CRM solving and how is that benefiting you?** As Bloomerang has acquired tools like QGiv, they have really become a one-stop shop. We use Bloomerang for every aspect of our fundraising. **Official Response from Marissa Johnson:** > Thank you so much for your thoughtful feedback! We're delighted to hear that Bloomerang strikes the right balance for your needs, and that our frequently-updated features have had a positive impact on your org. Hearing that Bloomerang is your one-stop shop for fundraising truly means the world to us. We look forward to Bloomerang continuing to play a key role in your success! ### 50. Bloomerang has everything we need in a clean, pleasant, user-friendly interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Bloomerang CRM?** The Dashboard, which gives a quick view of our organization's fundraising highlights. **What do you dislike about Bloomerang CRM?** The lack of keyboard shortcuts that would allow me to quickly tab through to the fields I need. I lose time moving my hand between the keyboard and the mouse when entering new donations (we still receive lots of paper checks.) **What problems is Bloomerang CRM solving and how is that benefiting you?** Recognizing our donors is faster, easier, and more organized. **Official Response from Sara Salako:** > Thank you for sharing your experience! We're glad that Bloomerang has helped streamline adding in donations and donor information. Thank you for the feedback on keyboard shortcuts - I've passed this on to our product team for a future possible update. Happy fundraising! ## Bloomerang CRM Discussions - [I have set up Recurring Donations but when I create a new monthly entry it is showing me the future month and indicating it is past due. The dates in the initial recurring entry are correct, what have I done wrong?](https://www.g2.com/discussions/i-have-set-up-recurring-donations-but-when-i-create-a-new-monthly-entry-it-is-showing-me-the-future-month-and-indicating-it-is-past-due-the-dates-in-the-initial-recurring-entry-are-correct-what-have-i-done-wrong) - 1 comment, 1 upvote - [What is your best practice when you need to send an email to only one constituent?](https://www.g2.com/discussions/what-is-your-best-practice-when-you-need-to-send-an-email-to-only-one-constituent) - 1 comment, 1 upvote - [When will you link with Quickbooks? It's difficult to enter everything into two systems.](https://www.g2.com/discussions/30737-when-will-you-link-with-quickbooks-it-s-difficult-to-enter-everything-into-two-systems) - 1 comment, 1 upvote - [I wish that Bloomerang could integrate with Facebook on #GivingTuesday to make my job easier to administrate follow up gratitude. Is this a feature you are working to create?](https://www.g2.com/discussions/i-wish-that-bloomerang-could-integrate-with-facebook-on-givingtuesday-to-make-my-job-easier-to-administrate-follow-up-gratitude-is-this-a-feature-you-are-working-to-create) - 1 comment, 1 upvote - [What is the best way to request or recommend features for future development?](https://www.g2.com/discussions/what-is-the-best-way-to-request-or-recommend-features-for-future-development) - 3 comments, 1 upvote - [View Bloomerang CRM pricing details and edition comparison](https://www.g2.com/products/bloomerang-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-26+14%3A41%3A04+-0500&secure%5Bsession_id%5D=204b7f3b-617c-4108-9bd6-84555839c5a6&secure%5Btoken%5D=5760a10affcee0c97b83660732550cc3706acd1c94537a5df3ae62888f8b0f8b&format=llm_user) ## Bloomerang CRM Integrations - [Aplos](https://www.g2.com/products/aplos/reviews) - [Bloomerang Volunteer](https://www.g2.com/products/bloomerang-volunteer/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [Emma](https://www.g2.com/products/emma/reviews) - [FACTS Financial Aid Management](https://www.g2.com/products/facts-financial-aid-management/reviews) - [Google Ad Manager](https://www.g2.com/products/google-ad-manager/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Qbo](https://www.g2.com/products/qbo/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Bloomerang CRM Features **Administration** - Reporting - Interaction Tracking - Automation - Donor Profiles **Administration** - User Dashboard - Donor Profiles - Reporting - Templates - Customization **Constituent Management** - Constituent Profiles - Online Portal - Donor Communications **Proposal Management** - Form Building - Review Tools - Grantee Portal - Attachments - Task Management **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities **Donor Management** - Moves Management - Pledge Tracking - E-Document Storage - Acknowledgments & Communications **Marketing Automation** - Email Marketing - Lead Management - Campaign Management - Marketing ROI Analytics **Fund Tracking** - Disbursements - Grant Allocations - Email Notifications **Marketing** - Email Marketing - Direct Mail Tools **Interoperability** - Event Tracking - Gift Tracking - Fund Accounting **Workflow Automation** - Donor Prospecting - Data Entry - Task Delegation **Impact & Outcomes** - Ad Hoc Reporting - Dashboards **Reporting & Analytics** - Reporting - Dashboards - Automated Reports **Grant Prospecting** - Funder Lists **Integrations** - Accounting - Fundraising - Grant Management - Sales POS **Compliance** - Auditing **Integrations** - Fund Accounting - Donor Management **Agentic AI - Nonprofit CRM** - Autonomous Task Execution - Cross-system Integration ## Top Bloomerang CRM Alternatives - [Keela](https://www.g2.com/products/aplos-software-keela/reviews) - 4.6/5.0 (98 reviews) - [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) - 4.1/5.0 (82 reviews) - [Little Green Light](https://www.g2.com/products/little-green-light/reviews) - 4.4/5.0 (62 reviews)