Nonprofit CRM Software Resources

Articles, Discussions, and Reports to expand your knowledge on Nonprofit CRM Software

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, discussions from users like you, and reports from industry data.

Contents

Nonprofit CRM Software Articles

What Is a CRM Database?

Just what is a CRM database anyway?

by Marshall Lager

10 Best CRM Software in Australia for 2023

Keeping track of your customers on a neverending Notes list no longer cuts it.

by Tanuja Bahirat

Nonprofits in the Time of COVID-19

As the COVID-19 pandemic continues around the globe, many nonprofits are left in a precarious financial position due to canceled galas and events—which often constitute a vital portion of yearly fundraising revenue. Furthermore, nonprofits who engage with vulnerable populations through program and service delivery face another challenge: protecting their staff while continuing to help these vulnerable populations access the critical services they need.

by Dominick Duda

Nonprofit CRM Software Discussions

Question on: DonorDock

What makes DonorDock the best Nonprofit CRM?

There are a lot of different options for nonprofits to manage donors and online fundraising, it can be overwhelming to choose one. Why do so many nonprofits recommend DonorDock as a donor management software / nonprofit CRM? Why specifically should a nonprofit use DonorDock as a donor management tool, nonprofit CRM, or nonprofit donation management software? What makes DonorDock a unique tool to help nonprofits raise funds? Would love to get some specifics for why people seem to love DonorDock for managing their online gifts, donors, etc.

We also see that the value we provide at our price points are second to none.

Answered: Matt Bitzegaio on June 8, 2021

DonorDock CRM provides outstanding customer care from the time you are thinking about a subscription, to a one-on-one onboarding experience, ongoing bi-weekly customer success calls covering a wide variety of topics, quick, reliable support desk help, self-help resources and an open mind when it comes to hearing about or planning potential improvements. Among the top notch care, DonorDock provides a one-stop solution that can support your marketing, online giving and donor engagement and retention needs in one simple to use, cost effective, platform that is continuously improving.

Answered: Erika Rheault on July 25, 2023

There customer service is wonderful when you have a question.

Answered: Tracy Dunham on July 25, 2023

Personal interaction with customer support (Bridgette) and IT Team (headed by Matt) and the timeliness of responses, as well as the solutions provided (generally, 99.9% have been resolved while the .1% are most suggestions) is outstanding. I have never worked with such an amazing group/platform. In addition, they really take into consideration suggestions and I have actually had 3 suggestions implemented.

Answered: Alana Alissa Yoshiko Anderson on July 25, 2023

See more answers (3)

Your answer

Question on: Salsa CRM

How do I choose the best CRM for my nonprofit?

Choosing my CRM

Every nonprofit is different, but there are a few things I would recommend if you're trying to choose the best for you. First, I would recommend that you look for something that is especially easy to use. This is because you need to use this software everyday, and if it is not easy, you and your team will not implement it consistently. For this reason, it's often wise to choose a simple, streamlined tool. I would also recommend that You choose a tool that will help you build long term relationships with donors, volunteers, and other contacts. Ideally something that helps you remember who to engage with, and when. Finally, I would recommend that you find a tool that is a wise investment of your funds. Don't just look at price, but overall experience. More features is not always better - look at the quality of the overall experience. One tool that meets these criteria and more is DonorDock. DonorDock is an award winning and highly reviewed nonprofit CRM and online giving tool. I would welcome you to take a look or connect with the DonorDock team at donordock.com to see what tool might be the best fit for you. No matter what, the Donor Management tool you choose needs to be the best fit for you and your needs, and you understand your needs best. I hope this helps Identify the most important factors to consider as you make your choice! Thanks! the team at DonorDock.com

Answered: Jordan Maahs on June 14, 2021

Your answer

Question on: Salsa CRM

How will CRM software help my nonprofit?

I spent several years helping small nonprofit's grow quickly and raise more funds. In my experience, an effective CRM software was one of the most important things a small nonprofit could do to take their organization to the next level. For smaller nonprofits, CRM's can feel expensive, but they really are an important element of growth. Specifically, a good CRM will help steward donors, retain donors, and help build long term relationships that lead to major gifts. A great CRM for nonprofits will include the following: - Donor Management and Contact Management - Online Giving Pages - Email Marketing - Reporting and Visualizations ***Recommended Tools*** My advice would be to look for an affordable, well rated tool. If you're a small nonprofit, my top suggestion would be DonorDock. If you're a large nonprofit with a fundraising team and large budget, I would recommend B. If you're a small nonprofit, you can check out DonorDock at https://www.donordock.com, or view their G2 profile here: https://www.g2.com/products/donordock/reviews?