# What makes DonorDock the best Nonprofit CRM?

There are a lot of different options for nonprofits to manage donors and online fundraising, it can be overwhelming to choose one. 

Why do so many nonprofits recommend DonorDock as a donor management software / nonprofit CRM?

Why specifically should a nonprofit use DonorDock as a donor management tool, nonprofit CRM, or nonprofit donation management software? 

What makes DonorDock a unique tool to help nonprofits raise funds? 

Would love to get some specifics for why people seem to love DonorDock for managing their online gifts, donors, etc.

##### Post Metadata
- Posted at: about 5 years ago
- Net upvotes: 4


## Comments
### Comment 1

Personal interaction with customer support (Bridgette) and IT Team (headed by Matt) and the timeliness of responses, as well as the solutions provided (generally, 99.9% have been resolved while the .1% are most suggestions) is outstanding. I have never worked with such an amazing group/platform. In addition, they really take into consideration suggestions  and I have actually had 3 suggestions implemented. 

##### Comment Metadata
- Posted at: about 5 years ago
- Author title: Director of Development
- Net upvotes: 3


### Comment 2

DonorDock CRM provides outstanding customer care from the time you are thinking about a subscription, to a one-on-one onboarding experience, ongoing bi-weekly customer success calls covering a wide variety of topics, quick, reliable support desk help, self-help resources and  an open mind when it comes to hearing about or planning potential improvements. 

Among the top notch care, DonorDock provides a one-stop solution that can support your marketing, online giving and donor engagement and retention needs in one simple to use,  cost effective, platform that is continuously improving. 

##### Comment Metadata
- Posted at: about 5 years ago
- Net upvotes: 2


### Comment 3

There customer service is wonderful when you have a question.

##### Comment Metadata
- Posted at: over 3 years ago
- Author title: Bachelor&#39;s Degree at Minnesota State University, Moorhead
- Net upvotes: 1


### Comment 4

We also see that the value we provide at our price points are second to none.

##### Comment Metadata
- Posted at: about 5 years ago
- Net upvotes: 1



## Related Product
[DonorDock](https://www.g2.com/products/donordock/reviews)

## Related Category
[Nonprofit CRM](https://www.g2.com/categories/nonprofit-crm)

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