Overall Satisfaction Score
100
The Top 20 Enterprise Content Management (ECM) Systems
Check out this list of the top Enterprise Content Management (ECM) Systems products based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
products based on the experiences of their peers.
Filters
The next elements are filters and will change the displayed results once they are selected.
The Top 20 Enterprise Content Management (ECM) Systems
Top Industries of Reviewers:
Government Administration
72%
Higher Education
10%
Education Management
9%
Financial Services
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.1
Meets Requirements
Average: 9.3
9.4
Ease of Doing Business With
Average: 9.4
9.4
Ease of Setup
Average: 9.0
8.8
Quality of Support
Average: 9.2
9.3
Ease of Admin
Average: 9.0
8.9
Overall Satisfaction Score
99
Top Industries of Reviewers:
Information Technology and Services
35%
Computer Software
26%
Higher Education
23%
Marketing and Advertising
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.3
Meets Requirements
Average: 9.3
9.3
Ease of Doing Business With
Average: 9.4
9.1
Ease of Setup
Average: 9.0
9.3
Quality of Support
Average: 9.2
9.0
Ease of Admin
Average: 9.0
8.8
Overall Satisfaction Score
86
Top Industries of Reviewers:
Information Technology and Services
40%
Oil & Energy
21%
Marketing and Advertising
21%
Automotive
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.9
Meets Requirements
Average: 9.3
9.1
Ease of Doing Business With
Average: 9.4
9.4
Ease of Setup
Average: 9.0
8.8
Quality of Support
Average: 9.2
9.2
Ease of Admin
Average: 9.0
8.6
Overall Satisfaction Score
85
Top Industries of Reviewers:
Computer Software
43%
Information Technology and Services
29%
Capital Markets
14%
Financial Services
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
10.0
Meets Requirements
Average: 9.3
9.7
Ease of Doing Business With
Average: 9.4
10.0
Ease of Setup
Average: 9.0
9.8
Quality of Support
Average: 9.2
10.0
Ease of Admin
Average: 9.0
9.7
Overall Satisfaction Score
83
Top Industries of Reviewers:
Computer Software
33%
Marketing and Advertising
22%
Information Technology and Services
22%
Non-Profit Organization Management
22%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.9
Meets Requirements
Average: 9.3
9.9
Ease of Doing Business With
Average: 9.4
10.0
Ease of Setup
Average: 9.0
9.9
Quality of Support
Average: 9.2
9.8
Ease of Admin
Average: 9.0
9.9
Overall Satisfaction Score
79
Top Industries of Reviewers:
Higher Education
29%
Information Technology and Services
29%
Computer Software
21%
Photography
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.8
Meets Requirements
Average: 9.3
8.6
Ease of Doing Business With
Average: 9.4
9.2
Ease of Setup
Average: 9.0
9.0
Quality of Support
Average: 9.2
9.0
Ease of Admin
Average: 9.0
9.5
Overall Satisfaction Score
76
Top Industries of Reviewers:
Information Technology and Services
50%
Computer Software
25%
Financial Services
13%
Automotive
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.6
Meets Requirements
Average: 9.3
9.2
Ease of Doing Business With
Average: 9.4
9.5
Ease of Setup
Average: 9.0
9.2
Quality of Support
Average: 9.2
9.5
Ease of Admin
Average: 9.0
9.4
Overall Satisfaction Score
75
Top Industries of Reviewers:
Insurance
49%
Financial Services
17%
Chemicals
17%
Information Technology and Services
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.3
Meets Requirements
Average: 9.3
8.8
Ease of Doing Business With
Average: 9.4
8.7
Ease of Setup
Average: 9.0
8.2
Quality of Support
Average: 9.2
8.8
Ease of Admin
Average: 9.0
8.3
Overall Satisfaction Score
74
Top Industries of Reviewers:
Computer Networking
44%
Information Technology and Services
24%
Computer Software
20%
Marketing and Advertising
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.6
Meets Requirements
Average: 9.3
9.4
Ease of Doing Business With
Average: 9.4
9.9
Ease of Setup
Average: 9.0
9.7
Quality of Support
Average: 9.2
9.3
Ease of Admin
Average: 9.0
9.3
Overall Satisfaction Score
72
Top Industries of Reviewers:
Pharmaceuticals
96%
Manufacturing
4%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.7
Meets Requirements
Average: 9.3
9.5
Ease of Doing Business With
Average: 9.4
9.3
Ease of Setup
Average: 9.0
9.6
Quality of Support
Average: 9.2
9.3
Ease of Admin
Average: 9.0
9.5
Overall Satisfaction Score
71
Top Industries of Reviewers:
Government Administration
32%
Financial Services
24%
Higher Education
23%
Insurance
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.4
Meets Requirements
Average: 9.3
9.3
Ease of Doing Business With
Average: 9.4
8.5
Ease of Setup
Average: 9.0
7.8
Quality of Support
Average: 9.2
7.5
Ease of Admin
Average: 9.0
8.6
Overall Satisfaction Score
69
Top Industries of Reviewers:
Legal Services
44%
Law Practice
42%
Computer Software
7%
Information Technology and Services
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.7
Meets Requirements
Average: 9.3
9.0
Ease of Doing Business With
Average: 9.4
9.2
Ease of Setup
Average: 9.0
8.4
Quality of Support
Average: 9.2
9.0
Ease of Admin
Average: 9.0
8.8
Overall Satisfaction Score
68
Top Industries of Reviewers:
Financial Services
38%
Information Services
25%
Banking
25%
Insurance
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.4
Meets Requirements
Average: 9.3
9.2
Ease of Doing Business With
Average: 9.4
9.8
Ease of Setup
Average: 9.0
9.1
Quality of Support
Average: 9.2
10.0
Ease of Admin
Average: 9.0
9.3
Overall Satisfaction Score
67
Top Industries of Reviewers:
Hospital & Health Care
48%
Government Administration
22%
Primary/Secondary Education
17%
Transportation/Trucking/Railroad
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.2
Meets Requirements
Average: 9.3
9.9
Ease of Doing Business With
Average: 9.4
9.3
Ease of Setup
Average: 9.0
8.5
Quality of Support
Average: 9.2
9.0
Ease of Admin
Average: 9.0
8.3
Overall Satisfaction Score
66
Top Industries of Reviewers:
Financial Services
44%
Accounting
22%
Consulting
22%
Insurance
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.3
Meets Requirements
Average: 9.3
9.2
Ease of Doing Business With
Average: 9.4
9.4
Ease of Setup
Average: 9.0
8.9
Quality of Support
Average: 9.2
9.6
Ease of Admin
Average: 9.0
8.6
Overall Satisfaction Score
66
Top Industries of Reviewers:
Financial Services
50%
Banking
20%
Information Technology and Services
15%
Retail
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.7
Meets Requirements
Average: 9.3
9.5
Ease of Doing Business With
Average: 9.4
9.9
Ease of Setup
Average: 9.0
8.5
Quality of Support
Average: 9.2
9.6
Ease of Admin
Average: 9.0
8.6
Overall Satisfaction Score
65
Top Industries of Reviewers:
Information Technology and Services
39%
Computer Software
29%
Insurance
16%
Legal Services
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.2
Meets Requirements
Average: 9.3
9.5
Ease of Doing Business With
Average: 9.4
9.5
Ease of Setup
Average: 9.0
9.3
Quality of Support
Average: 9.2
8.6
Ease of Admin
Average: 9.0
9.4
Overall Satisfaction Score
61
Top Industries of Reviewers:
Pharmaceuticals
38%
Information Technology and Services
30%
Insurance
16%
Management Consulting
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.3
Meets Requirements
Average: 9.3
9.4
Ease of Doing Business With
Average: 9.4
8.8
Ease of Setup
Average: 9.0
9.4
Quality of Support
Average: 9.2
9.2
Ease of Admin
Average: 9.0
8.3
Overall Satisfaction Score
59
Top Industries of Reviewers:
Computer Software
44%
Marketing and Advertising
24%
Retail
18%
Computer Games
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.5
Meets Requirements
Average: 9.3
9.1
Ease of Doing Business With
Average: 9.4
9.5
Ease of Setup
Average: 9.0
8.4
Quality of Support
Average: 9.2
9.2
Ease of Admin
Average: 9.0
8.6
Overall Satisfaction Score
58
Top Industries of Reviewers:
Retail
47%
Leisure, Travel & Tourism
20%
Computer Software
20%
Consumer Goods
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.5
Meets Requirements
Average: 9.3
9.4
Ease of Doing Business With
Average: 9.4
9.7
Ease of Setup
Average: 9.0
8.9
Quality of Support
Average: 9.2
8.5
Ease of Admin
Average: 9.0
9.7