The Top 20 Easiest To Use Enterprise Content Management (ECM) Systems

See the top Enterprise Content Management (ECM) Systems products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

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9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.5

Ease of Use

Average: 8.9

9.2

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

29%

Mid Market

31%

Enterprise

40%

Laserfiche

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.7

Ease of Use

Average: 8.9

9.0

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

15%

Mid Market

60%

Enterprise

25%

M-Files

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.4

Ease of Use

Average: 8.9

8.7

Meets Requirements

Average: 9.2

8.9

Customer Segment Breakdown

Small Business

39%

Mid Market

46%

Enterprise

16%

Hyland OnBase

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.4

Ease of Use

Average: 8.9

8.1

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

Mid Market

42%

Enterprise

51%

Storyblok

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.3

Ease of Use

Average: 8.9

9.6

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

58%

Mid Market

31%

Enterprise

12%

AmpleLogic EDMS

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.4

Ease of Use

Average: 8.9

9.7

Meets Requirements

Average: 9.2

9.4

Customer Segment Breakdown

Small Business

Mid Market

79%

Enterprise

17%

Iris

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.7

Ease of Use

Average: 8.9

10.0

Meets Requirements

Average: 9.2

9.7

Customer Segment Breakdown

Small Business

34%

Mid Market

51%

Enterprise

15%

Pickit

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.9

Ease of Use

Average: 8.9

9.9

Meets Requirements

Average: 9.2

9.9

Customer Segment Breakdown

Small Business

45%

Mid Market

43%

Enterprise

12%

MHC Software

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.0

Ease of Use

Average: 8.9

9.1

Meets Requirements

Average: 9.2

9.8

Customer Segment Breakdown

Small Business

14%

Mid Market

25%

Enterprise

60%

#10

Jahia DXP

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.0

Ease of Use

Average: 8.9

8.0

Meets Requirements

Average: 9.2

8.5

Customer Segment Breakdown

Small Business

33%

Mid Market

32%

Enterprise

35%

#11

iManage Work

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.5

Ease of Use

Average: 8.9

8.5

Meets Requirements

Average: 9.2

8.9

Customer Segment Breakdown

Small Business

19%

Mid Market

49%

Enterprise

32%

#12

Docusign CLM

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.3

Ease of Use

Average: 8.9

9.0

Meets Requirements

Average: 9.2

9.4

Customer Segment Breakdown

Small Business

27%

Mid Market

45%

Enterprise

27%

#13

Cloudflare Application Security and Performance

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.2

Ease of Use

Average: 8.9

9.6

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

62%

Mid Market

26%

Enterprise

12%

#14

MasterControl Quality Management System

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.2

Ease of Use

Average: 8.9

8.6

Meets Requirements

Average: 9.2

8.4

Customer Segment Breakdown

Small Business

Mid Market

65%

Enterprise

26%

#15

Dropbox Dash

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.4

Ease of Use

Average: 8.9

8.6

Meets Requirements

Average: 9.2

8.3

Customer Segment Breakdown

Small Business

83%

Mid Market

13%

Enterprise

#16

Contentstack

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.6

Ease of Use

Average: 8.9

8.3

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

18%

Mid Market

44%

Enterprise

38%

#17

Ametras USA

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.2

Ease of Use

Average: 8.9

9.3

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Mid Market

58%

Enterprise

42%

#18

Systemware

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.3

Ease of Use

Average: 8.9

8.4

Meets Requirements

Average: 9.2

9.4

Customer Segment Breakdown

Small Business

Mid Market

35%

Enterprise

58%

#19

Revver

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.0

Ease of Use

Average: 8.9

8.4

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

68%

Mid Market

24%

Enterprise

#20

UpSlide

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.3

Ease of Use

Average: 8.9

9.1

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

13%

Mid Market

47%

Enterprise

40%