Docusign CLM Reviews & Product Details

What I like most about Docusign is how it streamlines the entire contract process from start to finish. It brings documents, approvals, and workflows together in one place, which makes everything more organized, consistent, and easier to track. Being able to manage contracts digitally rather than manually is a major time-saver.

The most valuable part for me is the automation and visibility it provides. Having a centralized system to create, review, approve, and store contracts makes the overall process much more efficient. It cuts down on back-and-forth emails, helps approvals move faster, and ensures important documents are easy to locate when they’re needed. Overall, it improves organization and helps keep work moving smoothly. Review collected by and hosted on G2.com.

One downside is that it can feel a bit complex at first, especially for new users who are not familiar with contract management systems. Some workflows require multiple steps, which can take time to fully understand. Also, depending on the setup, making changes to templates or processes may not always be very intuitive. Review collected by and hosted on G2.com.

DocuSign CLM is organized and efficient in managing the contract lifecycle, something that eases the drafting process, storage and even approvals

Docusign integrates with multiple e-Signature solutions, something that brings an easy execution time

The app has powerful security features that ensures contracts are handled professionally and no security breach

Most of contract handling processes are automated and no major bottlenecks Review collected by and hosted on G2.com.

DocuSign has opaque pricing models, something that leads to complaints from users

The app records major latency issues and occasionally, some bugs leads to app crashing Review collected by and hosted on G2.com.

It helps to create centralized contract for all parties including logistics parties, suppliers and IT vendors. Many contracts can be generated from a master contract where I just need to change the vendor name and rate. This saves lots of time in copying contracts for similar vendors. Sharing the contract online over email and the user can just click and proceed next for reviewing and digitally signing the contract. user has option to select calligraphy format signature with first name, last name or initials. Signing authority can also upload png image of the signature. I get alert few weeks ago before contract expiration. Overall good features for contract management in procurement function. Review collected by and hosted on G2.com.

Integration can be challenging if you are integrating with other Supplier management system like SAP Ariba or some Procurement applications like Coupa. The email likn after completion expires soon.I think email link should not expire till the contract is in effect. Review collected by and hosted on G2.com.

Docusign CLM is organized in matters contract management, proper drafting and vibrant negotiation for easy execution

Most of contract management tasks like approvals are automated to enhance quality services and save on time

Docusign CLM integrates with other e-Signature solutions and this makes documents legally binding

The app shows the exact position a contract is in it’s cycle, demonstrating high visibility Review collected by and hosted on G2.com.

Docusign CLM is completely powerful, but the tool needs a comprehensive set up that can be draining

The price for Docusign is premium and the implementation process is demanding Review collected by and hosted on G2.com.

I like how Docusign CLM helps manage multiple contracts, which can get hectic over time. It's particularly helpful because time is sensitive when executing sales contracts. I also appreciate how it automates the documentation workflow, which helps a lot. Review collected by and hosted on G2.com.

DocuSign's platform feels outdated in terms of UI and UX, which seem pretty basic and old school. It definitely needs improvement in these areas. Also, the pricing can become too high, especially for higher contract values and greater numbers of envelopes. Beyond a certain point, there are more economical alternatives available. Review collected by and hosted on G2.com.

I like that Docusign CLM saves my contacts and templates, which makes it easy to use and quick. It saves me time because I don't need to start from scratch every time I use it. Review collected by and hosted on G2.com.

My only complaint is that Docusign CLM logs you out after about ten minutes of not being used. So while I'm doing other things, I go back, and I'm logged out. Sometimes it takes a while to sign back in, needing the PIN and secure, but it's understandable because it needs to be secure. Review collected by and hosted on G2.com.

I really appreciate how DocuSign CLM is considered the gold standard for reliability and is recognized globally. We mainly use it for end-to-end contract automation, which is fantastic, especially when moving from simple signatures to a full lifecycle. The initial integration process is seamless, thanks to the automated workflow engine and centralized repository. It provides a frictionless experience, making the transition from drafting to execution feel like one continuous motion. The drag-and-drop feature, majorly used for routing contracts, is incredibly satisfying as it automatically manages contracts from sales to other departments like finance and legal. I find the navigator feature great for organization, acting as our primary digital filing cabinet, and it automatically extracts data, which is a huge plus. I use the compare feature to visualize every single change instantly, highlighting additions in green and deletions in red between versions, which is helpful for spotting changes in long contracts. Review collected by and hosted on G2.com.

I find the lack of live co-authoring like Google Docs or OneFlow to be a downside, as it would be great to edit content in real-time with others. Also, the native PDF editing could be improved. Currently, it's a bit cumbersome because you have to edit the text elsewhere, like in a Word document, and then re-upload it. A better native PDF editor in Docusign CLM would save a lot of time. Review collected by and hosted on G2.com.

I like the features that allow each party to create their documents and create fields to be signed regardless of the kind of documents and the kind of devices each party has. They are easy to use as one person could use their phone and log in to the browser and use the website to create the document while the other person can use a normal laptop to do all of those tasks. It's also convenient that they can complete a signature using their phone or laptop, whether they are indoors or outside. The setup is very straightforward, and the layout and UI are easy to use and understand, requiring no prior technical experience. Review collected by and hosted on G2.com.

I think the subscription is a big hassle because you have to pay in order to create a document. However, signing a document doesn't require you to have a subscribed account. Review collected by and hosted on G2.com.

I like that DocuSign CLM provides tracking and notifications to both the client and me. When I send a document out, I know where it is and what its status is. I can control the document by either resending, editing, and more, which makes it very convenient for me to complete my paperwork. With tracking, I can see whether the client has received the document that needs to be signed and whether they've completed it. Since I have multiple clients on my caseload, I can keep track of all of them at once, which is very helpful for time management and efficient processing of paperwork. Review collected by and hosted on G2.com.

If I need to redo a DocuSign form and I had edited the fields in DocuSign, I'd have to start from a fresh template or document if I wanted to edit those fields after sending the form out. Review collected by and hosted on G2.com.

I like DocuSign CLM because it's easy and convenient for getting signatures without having to meet in person or exchange emails. The saved signature feature is great since I don't have to do a new one each time. The steps are quick and the instructions are straightforward, letting me just press send or complete, and it's done. The initial setup was simple too, just getting the signature the way I wanted. Easy access to DocuSign CLM saves a lot of time and lets me get paperwork back to the sender quickly, sometimes within minutes. Review collected by and hosted on G2.com.

The only thing that could be improved is sometimes it's hard to get your signature on the exact line. For the most part, that's probably happened one time for me. Review collected by and hosted on G2.com.