# iManage Work Reviews **Vendor:** iManage **Category:** [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm) **Average Rating:** 4.4/5.0 **Total Reviews:** 341 ## About iManage Work iManage Work is the industry’s leading document and email management application, empowering professionals to manage information more productively, securely, and seamlessly. We built iManage Work with a comprehensive focus on the user experience, bringing you and your knowledge workers agility, efficiency, and access across devices. Key Benefits - Work productively: Manage documents and emails more efficiently and intuitively - Work from anywhere: Mobile-first design lets users work remotely on any device - Work securely: Industry-leading security and governance ensures that iManage Work is the safest place to store information - Work seamlessly: Integrations with Office 365 enable users to do more from inside the familiar Office and Outlook interfaces - Find anything: Smart search cuts through clutter to deliver personalized results For professionals and organizations who need security, agility, and ease-of-use, iManage Work 10 provides a single-source-of-truth for documents and emails to simplify and streamline work. Used globally by leading corporations, law firms, and professional services firms — over 1 million professionals worldwide rely on iManage Work every day. ## iManage Work Pros & Cons **What users like:** - Users appreciate the **user-friendly interface** of iManage Work, making document management quick and easy. (41 reviews) - Users appreciate the **fast and accurate search functionality** of iManage Work, enhancing their document management experience. (37 reviews) - Users value the **fast and accurate search functionality** of iManage Work, enhancing efficiency in document retrieval. (19 reviews) - Users value the **easy access** to documents anytime, anywhere, enhancing organization and collaboration significantly. (18 reviews) - Users value the **user-friendly interface** and robust features of iManage Work for document and email management. (17 reviews) - Users benefit from **seamless integrations and API access** in iManage Work, enhancing their productivity and system capabilities. (16 reviews) - Users find iManage Work to be **very user-friendly and intuitive** , enhancing ease of access and administration. (16 reviews) - Users value the **high priority on security** in iManage Work, ensuring robust protection for their sensitive documents. (14 reviews) - Cloud Storage (13 reviews) - Data Management (13 reviews) **What users dislike:** - Users feel the **AI features need improvement** , and the user interface is merely acceptable, requiring enhancements. (10 reviews) - Users are frustrated by the **limited document visibility** in iManage Work, which complicates access to necessary files. (9 reviews) - Users note **performance lags and outdated interface** in iManage Work, wishing for improved integrations and transaction management. (9 reviews) - Users note **room for improvement** in iManage Work, highlighting issues with performance and outdated interface elements. (8 reviews) - Users find iManage Work to have a **steep learning curve** , complicating the experience for new users. (8 reviews) - Users experience **performance issues** with iManage Work, noting lag and sluggishness, particularly with large matters and integrations. (8 reviews) - Users find **learning difficulty** as a challenge, noting a need for more self-learning modules and clarity in navigation. (7 reviews) - Users experience **slow performance** with iManage Work, leading to sluggishness and occasional crashes during use. (7 reviews) - Users experience **integration issues** with Microsoft 365, making the process challenging, especially for new users. (6 reviews) - Poor Interface Design (6 reviews) ## iManage Work Reviews ### 1. Efficient Document Management with Some Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Sonjoy D. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about iManage Work?** I like how iManage Work integrates well with Outlook. It helps in saving and filling documents in the right location while providing security for them. I also appreciate the web interfaces, finding them highly beneficial. I enjoy the ease of sharing and previewing documents, which saves time as I don't need to download the whole file to check something, making the preview process quicker and simpler. **What do you dislike about iManage Work?** I think iManage Work could be better if there was a lite Ask iManage version that's free or comes with the standard package. Maybe something that offers a limited pro experience to help demonstrate the product to staff. Also, I wish that file sharing could be more dynamic, allowing files to be shared directly from the workspaces. **What problems is iManage Work solving and how is that benefiting you?** I use iManage Work for saving, filling documents in the right location securely, and easy sharing and previewing of docs without downloading, saving time and hassle. **Official Response from Gabrielle Manuel:** > Sonjoy, Thank you so much for taking the time to leave us a 5-star rating! ### 2. A Solid Platform with a Strong Ecosystem That’s Served Us Well for 20 Years **Rating:** 4.5/5.0 stars **Reviewed by:** Steve D. | Head Of Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about iManage Work?** It is a solid platform for our business. We are seeing good signs of the direction of the product roadmap, but it has served us well for 20 years. There is a solid ecosystem around the product which ensures data movement in a governed way **What do you dislike about iManage Work?** Little really. Years ago there were some concerns but they have been resolved through product updates. Issues we face are cultural rather than technical. **What problems is iManage Work solving and how is that benefiting you?** It provides a governed source of truth with strong auditability and security controls, ### 3. Secure, and Efficient - the one tool that empowers document sharing **Rating:** 4.0/5.0 stars **Reviewed by:** Oliver D. | IT Security Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about iManage Work?** Intuitive, secure, and efficient. It offers plenty of options for sharing, collaborating, and integrating with other tools, which ultimately enhances the overall functionality. **What do you dislike about iManage Work?** The user interface can feel less intuitive than newer cloud-native applications, especially for occasional users. Search is generally strong, but finding the right document can still require careful profiling and metadata management. **What problems is iManage Work solving and how is that benefiting you?** It provides a centralized, secure repository with version control, for a matter-centric organization. This benefits us by making information easier to find, reducing the risk of working on outdated documents, improving collaboration, supporting compliance requirements, and helping ensure that knowledge is retained and accessible throughout the lifecycle of a matter or project. ### 4. Effortless Document Management with Room for Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Chandrakanth R. | Senior Technical Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** I like the ease of use in iManage Work, which means less training is involved for new users. The search feature is also important, given the amount of documents I manage. The initial setup was easy. **What do you dislike about iManage Work?** Configurability outside the box is an issue. We can't add more custom fields than are available, and there's no automated workflow. I would like to have more metadata fields and a simple workflow to move documents between various document lifecycle stages. **What problems is iManage Work solving and how is that benefiting you?** I use iManage Work for doc management, matter management, and case management. It's easy to use with less training needed for new users. The search function is essential, given the amount of documents I handle. **Official Response from Gabrielle Manuel:** > Chandrakanth, We’re humbled by your support and appreciate your feedback. ### 5. Good product with lots of features **Rating:** 4.0/5.0 stars **Reviewed by:** 🍺 Sunny G. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2024 **What do you like best about iManage Work?** I really like how iManage Work combines document management with powerful workflow and governance capabilities. It makes auditing and tracking much easier by providing clear visibility into document history and user actions. The ability to manage workflows efficiently, along with features like version control, secure access, and seamless integration with other tools, helps teams stay organized and productive. Overall, it simplifies complex processes while maintaining strong compliance and security standards. **What do you dislike about iManage Work?** One area where iManage Work could improve is the onboarding experience. Initially, it can feel a bit challenging for new users to get familiar with the interface and workflows. Enhancing the learning curve with more intuitive UI elements, guided tutorials, and better in-app assistance would make it easier for users to get started quickly and adopt the platform more effectively. **What problems is iManage Work solving and how is that benefiting you?** Tracking projects **Official Response from Gabrielle Manuel:** > Sunny, Thanks so much for your review! ### 6. Essential for Secure Document Management **Rating:** 5.0/5.0 stars **Reviewed by:** Elliot E. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about iManage Work?** I like iManage Work for its ease of use, solid security, and effective governance. It's great to have a secure place to store legal documents that's easily accessible for attorneys and staff. The initial setup was easy with a partner, which was a bonus. **What do you dislike about iManage Work?** We're looking into Records Manager - we haven't used it yet. **What problems is iManage Work solving and how is that benefiting you?** iManage Work provides a secure and accessible place for attorneys and staff to manage legal documents. **Official Response from Gabrielle Manuel:** > Elliot, We appreciate your 5 -star review! Thank You! ### 7. Efficient Document Management with Co-Authoring and Preview **Rating:** 4.0/5.0 stars **Reviewed by:** Omar T. | Senior Applications Engineer, DMS, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** I find the co-authoring feature in iManage Work great, as it allows sharing documents with multiple parties and working at the same time. The preview feature is also really useful, enabling me to preview documents without opening them, which I think is great. Additionally, the initial setup was very easy. **What do you dislike about iManage Work?** Integration with Purview is a need. Search for more than 250 characters is not allowed. **What problems is iManage Work solving and how is that benefiting you?** I use iManage Work to organize, index, and share documents within the firm from multinational sources, accessible both in-app and online. The co-authoring and document preview features are particularly beneficial for collaborating with multiple parties. **Official Response from Gabrielle Manuel:** > Omar, Thank you for providing your review. Your feedback motivates us to keep raising the bar. ### 8. Powerful Core Search and Multi-Level Security for Centralized Data Governance **Rating:** 5.0/5.0 stars **Reviewed by:** Debbie J. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** Core Search functions and multiple level security in a central governed data **What do you dislike about iManage Work?** Difficult to classify final or important documents unless you’re consistent with your naming conventions or metadata entry. **What problems is iManage Work solving and how is that benefiting you?** Data governance is easier than it’s ever been for my firm. Search has improved dramatically after moving to cloud. Secure Mobile access to our documents from anywhere anytime. **Official Response from Gabrielle Manuel:** > Debbie, I hope you know you're amazing! Truly appreciate you for taking the time to leave us a 5-star rating! ### 9. Imanage Review **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon-Lee S. | Field Services Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about iManage Work?** The built in governance of the product making it a single point of knowledge. **What do you dislike about iManage Work?** imanage tends to do what we need it to do and don't have a lot of downsides. **What problems is iManage Work solving and how is that benefiting you?** Adding extra products for example compare is great for refining our vendor list **Official Response from Gabrielle Manuel:** > Brandon, Thank you so much for taking the time to leave us a 5-star rating! ### 10. All-in-One, Easy-to-Navigate Knowledge Platform for Organized Legal Work **Rating:** 5.0/5.0 stars **Reviewed by:** Chitransh S. | System Support Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** It’s an all in one knowledge platform solution . Yes very easy to navigate and matter centric theme helps lawyers be organized **What do you dislike about iManage Work?** It’s has been a challenge to integrate AI agents with users demanding more tools to do work **What problems is iManage Work solving and how is that benefiting you?** Helping user keeps client data organized and being able to find data consistently and efficiently **Official Response from Gabrielle Manuel:** > Chitransh, Your 5-star review brightens our day and serve as a constant reminder of why we love what we do. Thank you ### 11. Seamless Microsoft Integration, Powerful Management—Minor Hiccups with Updates and Third-Party Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Deepak S. | Senior M365 Support Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about iManage Work?** What I like best about iManage Work is its seamless integration with Microsoft tools and its powerful document management capabilities. It makes it easy to organize, search, and collaborate on files securely, whether I'm in the office or using the mobile app. Features like version control, task tracking, and automated workflows really streamline my daily operations and improve efficiency. **What do you dislike about iManage Work?** While iManage Work provides strong document management capabilities and useful integration features, some users experience inconsistent responsiveness, particularly following Office updates that may lead to icon display problems in Outlook. System maintenance downtime, especially when working with legacy databases, can interrupt access to important documents and hinder email filing. Furthermore, integration with third-party tools such as Litera Compare sometimes necessitates manual configuration adjustments, which can increase the workload for support teams. **What problems is iManage Work solving and how is that benefiting you?** iManage Work addresses the need for secure and centralized document management among global teams. It makes processes like email filing, version control, and task tracking more efficient, particularly with features such as iManage Tracker and Power Automate integration. These tools help cut down on manual work and support better compliance. Personally, I find that it streamlines support workflows by ensuring consistent access across different platforms, including mobile devices and Citrix environments. Additionally, its strong policy controls and automation help minimize disruptions during migrations or Office updates, which in turn allows me to provide dependable support and maintain smooth operations. **Official Response from Gabrielle Manuel:** > Deepak, We’re humbled by your support and will share this with the team to let them know how we are doing. ### 12. Secure Cloud Single Source of Truth with Seamless Microsoft Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie M. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** Single source of truth. Integration with Microsoft products. Peace of mind that the data is secure and accessible via the cloud. **What do you dislike about iManage Work?** Would like AI built into the product without additional charges. **What problems is iManage Work solving and how is that benefiting you?** Keeping a tight control over our documents and emails related to matters. It benefits us by keeping everything in an single source **Official Response from Gabrielle Manuel:** > Jamie, Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Thank you! ### 13. Easy to Navigate, All Info in One Place **Rating:** 4.5/5.0 stars **Reviewed by:** Carol L. | IT Trainer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about iManage Work?** Easy to use and navigate. All information in one place. Search function easy to use **What do you dislike about iManage Work?** Search results not always returning what is expected **What problems is iManage Work solving and how is that benefiting you?** A central location for all important emails and documents making it easy for a small team to work collaboratively **Official Response from Gabrielle Manuel:** > Carol, We really appreciate you taking a few minutes out of your day to leave this. ### 14. Intuitive, Easy-to-Navigate Platform with Exciting New AskImanage Features **Rating:** 5.0/5.0 stars **Reviewed by:** Brian F. | Digital transformation and application specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** The current platform is very intuitive and easy to navigate. I’m looking forward to the new AskImanage features! **What do you dislike about iManage Work?** I’m still working to refine our alerts from Threat Manager **What problems is iManage Work solving and how is that benefiting you?** It gives us the ability to search for and categorize our documents efficiently, all within a secure platform we can trust. **Official Response from Gabrielle Manuel:** > Brian, Truly appreciate you for leaving us a 5-star review! ### 15. Easy to Use, Seamless Integration with MS Products **Rating:** 5.0/5.0 stars **Reviewed by:** Hemel V. | Head of Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about iManage Work?** Ease of use, and the fact it integrates so well with MS products **What do you dislike about iManage Work?** Some features make it difficult as a IP firm to work with the platform **What problems is iManage Work solving and how is that benefiting you?** Document audit trail, workflow and retrieval of email and doc ### 16. Keeps Documents and Emails Organized for Secure Team Collaboration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about iManage Work?** What I like best about iManage Work is its ability to keep all documents, emails, and matter-related content organized in one place, making it easy to find information quickly and collaborate securely across teams. **What do you dislike about iManage Work?** One thing I dislike about iManage Work is that the search experience can sometimes feel slow or require very specific keywords to find the right documents, especially in large repositories. **What problems is iManage Work solving and how is that benefiting you?** iManage Work solves the challenge of managing large volumes of documents, emails, and matter-related information in a secure and organized way. It benefits me by making it easier to find the right information quickly, improve collaboration across teams, ensure version control, and support compliance and governance requirements. ### 17. Secure, Innovative, and Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about iManage Work?** As the IT director, I love using iManage Work for its strong security, which provides a safe secure environment for my users. The product's recent focus on innovation stands out to me as well. Additionally, I appreciate the ability to manage access and workspaces with products like Power Automate. These features make iManage Work an essential tool for managing my environment and saving my work products like policies. **What do you dislike about iManage Work?** Having better documentation on the SPM API and possibly a connector in MS Power Automate. **What problems is iManage Work solving and how is that benefiting you?** I use iManage Work to provide a safe, secure environment for my users and manage access and workspaces, which boosts security and innovation. **Official Response from Gabrielle Manuel:** > Thank you so much for taking the time to leave us a 5-star rating. We're humbled by your support. ### 18. Cloud Accessibility Makes iManage Work Easy to Access and Share Anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Nelson R. | IT Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about iManage Work?** I like the accessibility, now thet we are on cloud. I can access my files, and share them from my Mobile device. **What do you dislike about iManage Work?** I have no complaints about iManage Work. **What problems is iManage Work solving and how is that benefiting you?** It's helping our Firm protect our Data. **Official Response from Gabrielle Manuel:** > Thank you so much for taking the time to leave us a 5-star rating – it’s much appreciated! ### 19. iManage Is Easy for New Users to Learn **Rating:** 5.0/5.0 stars **Reviewed by:** Michael W. | Training and Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** I teach all of our new users. My favorite thing is how easy it is for most new users to grasp the utility of iManage. **What do you dislike about iManage Work?** Some funky little things like clicking a file name opening a big preview. I know that can be changed but it's an odd choice for a default imo. **What problems is iManage Work solving and how is that benefiting you?** It streamlines our collaboration by creating a central source of information for users who require access to it. **Official Response from Gabrielle Manuel:** > Michael, We truly appreciate your continuous support and trust in us. Thank you for leaving us a 5-star review. ### 20. Robust Document Management with Version Control **Rating:** 4.5/5.0 stars **Reviewed by:** Kasey K. | System Administrator, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about iManage Work?** I like the capability to version and lock documents in iManage Work. If someone has a document checked out for editing, it is locked in read-only so others aren't able to overwrite it. We also integrate it with Office, which is quite useful. **What do you dislike about iManage Work?** I think being able to download folders would be a useful functionality. **What problems is iManage Work solving and how is that benefiting you?** I use iManage Work for daily document management. It stores client data and assists with versioning, ensuring documents are locked in read-only when checked out to prevent overwriting. **Official Response from Gabrielle Manuel:** > Kasey, Thank you for taking the time to share your feedback and leave a review. We truly appreciate it. ### 21. Great Control Over User Access and Easy File Access **Rating:** 5.0/5.0 stars **Reviewed by:** Debbie D. | IT Applications Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about iManage Work?** It gives us control over user access and allows users to easily access their files **What do you dislike about iManage Work?** Can be difficult to search the system for specific docs without the doc number **What problems is iManage Work solving and how is that benefiting you?** Gives us a central point for document storage reducing likelihood of multiple copies which gives us a central spurce of truth **Official Response from Gabrielle Manuel:** > Debbie, Thank you for choosing us and for the incredible 5-star rating. ### 22. Easy to Use, Seamless Integration, and Superior Support **Rating:** 5.0/5.0 stars **Reviewed by:** Robert L. | Application Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about iManage Work?** What I appreciate most about cloudiManage is how easy it is to use, how well it integrates across its products, and the superior support. **What do you dislike about iManage Work?** Some of the holdovers from the old version are still there, like not tracking history for workspaces and folders. **What problems is iManage Work solving and how is that benefiting you?** It's providing document security and storage in cloud so our attorneys. An access their data anywhere **Official Response from Gabrielle Manuel:** > Many thanks for the 5-star rating and for sharing your insight! ### 23. iManage Makes Client & Matter Management Easy with a Central, Searchable Database **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel F. | Store Colleague, Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about iManage Work?** Imanage makes my life easier by collating all clients and matters into one easily searchable central db **What do you dislike about iManage Work?** Search can sometimes be limiting when looking for large datasets - especially in an It perspective **What problems is iManage Work solving and how is that benefiting you?** It solves issues of having everything easy to find and not searching many systems **Official Response from Gabrielle Manuel:** > Daniel, Thank you again for your 5-star rating and for being an amazing part of our journey. ### 24. Continuous Improvements and Forward-Thinking Innovation from iManage **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about iManage Work?** I like the general improvements that are continuously made and the fact imanage are always thinking one step ahead, for example co-author and new outlook **What do you dislike about iManage Work?** Right now the new outlook add-in lacks key functionality such as drag and drop. Also there’s a worry without embracing the ai specific imanage features a lot of imanage functionality may not be as beneficial to lawyers especially with the use of other tools such as Harvey. **What problems is iManage Work solving and how is that benefiting you?** Department wide collaboration making it easier and streamlined **Official Response from Gabrielle Manuel:** > We're so glad the platform is working well for you. Thank you for trusting iManage with your work — and for taking the time to say so. ### 25. Simple interface for central repository **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about iManage Work?** One repository. Easy access. Clear interface **What do you dislike about iManage Work?** Search is sometimes not fantastic but improved with lots of user training. Not as intuitive as filesite interface. Users don’t love jt **What problems is iManage Work solving and how is that benefiting you?** Simple interface for matter related content and non matter related, business service content. **Official Response from Gabrielle Manuel:** > We truly appreciate your continuous support and trust in us. ### 26. Seamless Cloud-Based System with Powerful Search **Rating:** 5.0/5.0 stars **Reviewed by:** Paz S. | MDM Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about iManage Work?** Seamless cloud based system, everything in one place and great search capabilities. **What do you dislike about iManage Work?** As an administrator I cannot see the names of documents when looking at features like trash in IMCC **What problems is iManage Work solving and how is that benefiting you?** Everything in one place, less time spent logging into separate systems ### 27. The best legal DMS platform for both small and large law firms and corporate legal teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about iManage Work?** Ask iManage and iManage MCP are great new capabilities that aligns well with our AI strategy **What do you dislike about iManage Work?** Native document automation would have us avoid using a separate product **What problems is iManage Work solving and how is that benefiting you?** iManage is our knowledge platform to manage documents and emails throughout the organisation. **Official Response from Gabrielle Manuel:** > We sincerely appreciate your business and your valuable feedback. ### 28. Great DMS platform **Rating:** 3.5/5.0 stars **Reviewed by:** Steve R. | IT Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about iManage Work?** Email filing works really well and is appreciated by our users **What do you dislike about iManage Work?** Our current system needs a bit of an overhaul . There are too many templates **What problems is iManage Work solving and how is that benefiting you?** Collaborating and central storage of information relating to important matters **Official Response from Gabrielle Manuel:** > Steve, We sincerely appreciate your business and your valuable feedback. ### 29. Accelerates Legal Work with a User-Driven Design **Rating:** 5.0/5.0 stars **Reviewed by:** Hubert W. | Scrum Master, Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about iManage Work?** This platform is designed to accelerate legal work and is built around real user behavior. **What do you dislike about iManage Work?** That I cannot use the latest developments on prem **What problems is iManage Work solving and how is that benefiting you?** Data governance, information and records stored in one place ### 30. A One-Stop System That Simplifies Document and Asset Management **Rating:** 4.5/5.0 stars **Reviewed by:** Zhengqiong Z. | Summer Intern, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about iManage Work?** One stop system for the firm, it has been really helpful i. managing the documents and assets **What do you dislike about iManage Work?** nothing in particular. However, If we can improve in the search **What problems is iManage Work solving and how is that benefiting you?** integrate with ai tools **Official Response from Gabrielle Manuel:** > Zhengqiong, We truly appreciate your continuous support and trust in us. ### 31. One Place to Manage Everything and Drive New Initiatives **Rating:** 4.5/5.0 stars **Reviewed by:** Charlotte S. | Head of InformationGovernance, Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about iManage Work?** One place to manage everything. New initiatives **What do you dislike about iManage Work?** Lack of current connection to Microsoft systems **What problems is iManage Work solving and how is that benefiting you?** I’m not sure the difference between iManage and iManage Work so not sure how to answer this ### 32. Great potential, UX to be improved **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** It has a lot of functionality and potential **What do you dislike about iManage Work?** Lack of integration between different solutions We struggle a lot with adoption due to UX/UI. **What problems is iManage Work solving and how is that benefiting you?** Bring the whole firm onthe same platform **Official Response from Gabrielle Manuel:** > We’ll continue striving to provide great solutions and services, thank you. ### 33. Easy, Intuitive, and User-Friendly System **Rating:** 4.0/5.0 stars **Reviewed by:** Michael S. | Executive head of business systems and IT SCA,, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about iManage Work?** Easy and intuitive system that is user friendly **What do you dislike about iManage Work?** Challenges clearly understanding new and future enhancements given rate of development **What problems is iManage Work solving and how is that benefiting you?** Great for securely managing our claims and incident data **Official Response from Gabrielle Manuel:** > Michael, Reviews like this remind us why we do what we do. Thank you for being part of the iManage community and for taking the time to share your thoughts. ### 34. Secure, Matter-Centric All-in-One Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Capital Markets | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** Matter centricity, security, and a multi-use tool all in one. **What do you dislike about iManage Work?** It could be more user-friendly overall. The backup and restore process for documents and databases also isn’t as robust as I’d expect. **What problems is iManage Work solving and how is that benefiting you?** Document management with built-in security features. **Official Response from Gabrielle Manuel:** > We sincerely appreciate your review and your valuable feedback! ### 35. Clean, Tabbed Interface Makes Navigation Easy—Search Could Be Smoother **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about iManage Work?** The interface is clean and easy to use. I especially like having different tabs for each menu within the application, because it makes everything feel more organized and straightforward to navigate. **What do you dislike about iManage Work?** The search functionality isn’t very intuitive, and it can be a bit difficult to use. **What problems is iManage Work solving and how is that benefiting you?** I train people on the application, and I’ve noticed that I’m getting fewer training requests from across the business. **Official Response from Gabrielle Manuel:** > We're proud to support the work your team does every day. ### 36. Cutting-Edge Design and AI Innovation That Keeps Getting Better **Rating:** 4.5/5.0 stars **Reviewed by:** Jesse B. | Director, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about iManage Work?** The continuing innovation around design and AI. It helps me feel like I continue to get the latest products and services. **What do you dislike about iManage Work?** That tagging metadata is do reliant on templates. **What problems is iManage Work solving and how is that benefiting you?** Doc management and search-ability of our knowledge base. **Official Response from Gabrielle Manuel:** > Jesse, We appreciate you, thank you for leaving your review! ### 37. Quick Matter Search by Name and Number **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** The ability to search matters by name and number is important. **What do you dislike about iManage Work?** I’m not sure yet—I’m still learning how to use the application. **What problems is iManage Work solving and how is that benefiting you?** It connects documents and offers various integrations that make attorneys’ lives easier and more efficient. **Official Response from Gabrielle Manuel:** > Your 5-star review motivates us to keep pushing forward, thank you! ### 38. iManage’s Availability and Responsiveness Stand Out **Rating:** 5.0/5.0 stars **Reviewed by:** Esteban S. | System Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** Availability and responsiveness are a few of many things I like about iManage. **What do you dislike about iManage Work?** As most cloud solutions we lost the control of certain things. **What problems is iManage Work solving and how is that benefiting you?** It solves the need to have a centralized location to save our documents. **Official Response from Gabrielle Manuel:** > Esteban, Your 5-star review means everything to us, thank you! ### 39. Great for Chatting With Partners and Building Connections **Rating:** 4.0/5.0 stars **Reviewed by:** Morten H. | IT Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about iManage Work?** Chat with partners and other firms to make connections **What do you dislike about iManage Work?** The aircondition is too hot in the place with all the partners **What problems is iManage Work solving and how is that benefiting you?** Legel stuff, matters and permissions ### 40. Industry-Standard Tool Packed with Future-Ready Innovation **Rating:** 5.0/5.0 stars **Reviewed by:** Naveen Kumar P. | Application Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about iManage Work?** It’s industry standard tool with lot of innovation for future ready **What do you dislike about iManage Work?** Integrations with other LawFirm technologies **What problems is iManage Work solving and how is that benefiting you?** It’s well managed product for the LawFirm and legal users **Official Response from Gabrielle Manuel:** > Naveen, Thank you so much for taking the time to leave us a 5-star rating, it’s much appreciated! ### 41. Structured, Secure Document Access Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Mark B. | Business Systems Manager , Legal Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about iManage Work?** Ability to easily access documents in a structured and secure manner **What do you dislike about iManage Work?** Web view needs to be on par with Work Panel **What problems is iManage Work solving and how is that benefiting you?** Centralisation and categorisation of documents **Official Response from Gabrielle Manuel:** > Mark, Thank you for sharing this. Your experience is at the heart of everything we build. ### 42. Secure Document Management Without SharePoint **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** Secure document management and I’m not a fan of Sharepoint **What do you dislike about iManage Work?** For on-premise, it needs a lot of different components configuring and keeping up to date **What problems is iManage Work solving and how is that benefiting you?** Storing documents with a strong and easy to use index (IDOL) **Official Response from Gabrielle Manuel:** > We’re really grateful and appreciate you taking the time to share your rating with us. ### 43. Powerful Document Organization with Fast, Easy Search **Rating:** 5.0/5.0 stars **Reviewed by:** Hugo A. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** It is a very powerful tool that allows us to organize our documents, and makes it easy to find important information fast **What do you dislike about iManage Work?** Sometimes plugins can become slow or laggy **What problems is iManage Work solving and how is that benefiting you?** It is organizing all our data **Official Response from Gabrielle Manuel:** > Hugo, Thank you so much for taking the time to leave us a 5-star rating, it’s much appreciated! ### 44. Seamless Outlook Integration and Org-Wide Filing Sync **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about iManage Work?** It’s implemented. Outlook integration. Filing synced in whole organisation. **What do you dislike about iManage Work?** Burdensome and still highly manual on filing. Bad search functionalities. **What problems is iManage Work solving and how is that benefiting you?** Legal filing cabinet. **Official Response from Gabrielle Manuel:** > Your review is genuinely appreciated. ### 45. Intuitive, Easy to Use, and a Slick Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Tom G. | IT Support Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about iManage Work?** Intuitive and easy to use, slick interface **What do you dislike about iManage Work?** Can be erratic performance wise at times **What problems is iManage Work solving and how is that benefiting you?** Consistency and continuity in the firm **Official Response from Gabrielle Manuel:** > Tom, Your feedback motivates us to keep raising the bar, thank you! ### 46. Intuitive, secure, and full of features with integration to Office **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about iManage Work?** It is intuitive to use, secure, and easy to manage. Additionally, it is integrated with Office and offers many options and functionalities. **What do you dislike about iManage Work?** The bugs that appear between versions and during versioning generate dissatisfaction among users. **What problems is iManage Work solving and how is that benefiting you?** Storage of confidential information, co-authorship, multiple channels, and security. **Official Response from Gabrielle Manuel:** > Thank you for taking the time to provide your feedback and leave us a 5-star rating! ### 47. Easy to Use Search and Exciting Future Releases **Rating:** 5.0/5.0 stars **Reviewed by:** Traci M. | Manager, Legal Technology & Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about iManage Work?** Search, future releases, easy usability. **What do you dislike about iManage Work?** No dislikes as of now since we are in implementation phase **What problems is iManage Work solving and how is that benefiting you?** Having documents and emails in a central repository and search capabilities **Official Response from Gabrielle Manuel:** > Thank you so much for taking the time to leave us a 5-star rating! Truly appreciate it. ### 48. Strong Platform Similarity and Seamless Connectivity **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher R. | Sr. Enterprise Applications Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** These use platform similarity platform connectivity **What do you dislike about iManage Work?** Sometimes can be performance related issues **What problems is iManage Work solving and how is that benefiting you?** Central storage for documents and searchability, easy to share and collaborate with coworkers **Official Response from Gabrielle Manuel:** > Christopher, We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day, thank you! ### 49. Secure access and mobility: more than a DMS, a great knowledge management tool **Rating:** 5.0/5.0 stars **Reviewed by:** Fabian U. | Director de Gestor del Conocimiento e Innovación / Knowledge Management & Innovation Director, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** Access, security, mobility. Actually, it is not only a DMS, it is a Knowledge Management Tool. **What do you dislike about iManage Work?** Integrations are very complicated to use in… **What problems is iManage Work solving and how is that benefiting you?** Information centre. Information security **Official Response from Gabrielle Manuel:** > Fabian, Thank you for your feedback and for the incredible 5-star rating. ### 50. Must have Collaboration and Powerful Search Across a Large Repository **Rating:** 5.0/5.0 stars **Reviewed by:** Teresa B. | Director legal operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** Collaboration and searching across a large repository of work product **What do you dislike about iManage Work?** Having to create a workspace first before you can save documents **What problems is iManage Work solving and how is that benefiting you?** Knowledge management **Official Response from Gabrielle Manuel:** > Teresa! Thank you for your 5-star rating and for being an amazing part of our journey! ## iManage Work Discussions - [What is iManage Work used for?](https://www.g2.com/discussions/what-is-imanage-work-used-for) - [What is iManage 10?](https://www.g2.com/discussions/what-is-imanage-10) - [Is iManage the same as FileSite?](https://www.g2.com/discussions/is-imanage-the-same-as-filesite) - [How do I use iManage?](https://www.g2.com/discussions/how-do-i-use-imanage) - [What is iManage software?](https://www.g2.com/discussions/what-is-imanage-software) - [View iManage Work pricing details and edition comparison](https://www.g2.com/products/imanage-work/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-10+11%3A35%3A02+-0500&secure%5Bsession_id%5D=61276350-e0a8-4da2-988a-149f3686c475&secure%5Btoken%5D=9eda4e19f5a960bbd0122eb2a3b9ad395c77c719cbbc7e168ad16d574214c266&format=llm_user) ## iManage Work Integrations - [3E Elite](https://www.g2.com/products/3e-elite/reviews) - [3E Insight](https://www.g2.com/products/3e-insight/reviews) - 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[SimplyAgree](https://www.g2.com/products/simplyagree/reviews) - [Tungsten Power PDF](https://www.g2.com/products/tungsten-power-pdf/reviews) ## iManage Work Features **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps **Compatibility** - Federated Search - File Types - Global Language Support **Document Management** - Closing Book - E-signature - Document Management **Storage and Collaboration - Legal Document Management** - Editing and Tracking - Centralised Database - Accessibility and Permission for Sharing - Document Storage **Generative AI - AI Legal Assistant** - Text Generation - Text Summarization **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Agentic AI - Enterprise Search Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Search Queries** - Typo Tolerance - Faceted Search - Synonyms - Highlighting - Natural Language **Collaboration** - Flexible - Client Access - Reports - Checklists **Document Management - Legal Document Management** - Search and Retreival - Synchronization of Data - Versioning **LLM and NLP - AI Legal Assistant** - Natural Language Processing (NLP) **AI powered search - Enterprise Search Software** - Generative RAG (Retrieval augmented generation) - Relevance Tuning - NLP & Semantic search **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Functionality** - Personalization - Search Analytics - Integrations **Analysis - Legal Document Management** - Document Review **Technology Benefit - AI Legal Assistant** - Drafting Assistance - Review Automation - Due Diligence - Legal Analytics and Insight **Compatibility - Enterprise Search Software** - File Types - Federated Search - Global Language Support **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Artificial Intelligence - Legal Document Management** - AI Automation **Consistency, Accuracy and Efficiency - AI Legal Assistant** - Consistency and Quality Assurance **Functionality - Enterprise Search Software** - Personalization - Search Analytics - Integrations **Accessibility - Legal Document Management** - Cross-Platform Access **Automation using Legal Tech - AI Legal Assistant** - Litigation Support **Search Queries - Enterprise Search Software** - Highlighting - Faceted Search - Typo Tolerance - Synonyms **Compliance and Data Security - AI Legal Assistant** - Data Protection **Agentic AI - Legal Document Management** - Cross-system Integration - Natural Language Interaction **Ease of Use and Adaptability - AI Legal Assistant** - Ease of Use and Adaptability **Agentic AI - AI Legal Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Records Management - Case Management **Platform** - Internationalization - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top iManage Work Alternatives - [NetDocuments](https://www.g2.com/products/netdocuments/reviews) - 3.8/5.0 (32 reviews) - [Box](https://www.g2.com/products/box/reviews) - 4.2/5.0 (5,028 reviews) - [M-Files](https://www.g2.com/products/m-files/reviews) - 4.4/5.0 (229 reviews)