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Best E-Commerce Personalization Software with Search Capabilities

Benefits of E-Commerce Personalization Software with Search capabilities include: Optimize search based on the role of the user or inventory availability
Below are the top-rated E-Commerce Personalization Software with Search capabilities, as verified by G2’s Research team. Real users have identified Search as an important function of E-Commerce Personalization Software. Compare different products that offer this feature so you can decide which is best for your business needs.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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9 Listings in E-Commerce Personalization Available
(437)4.3 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SAP Emarsys is the customer engagement solution of Intelligent CX from SAP, empowering businesses to deliver personalized, AI-driven, omnichannel experiences. Built for scalability and extensibili

    Users
    • Marketing Director
    • Marketing Manager
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 54% Mid-Market
    • 25% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Emarsys is a marketing automation platform that provides personalized customer interactions, segmentation capabilities, and detailed analytics for tracking campaign success.
    • Users like the platform's easy-to-use automation tools, strong segmentation capabilities, and detailed analytics which streamline marketing efforts, save time, and allow for highly targeted campaigns.
    • Users experienced challenges with the initial setup and learning curve of the platform, found the pricing options unaffordable for smaller businesses, and reported difficulties with customer support and integrating with older systems.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SAP Emarsys Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    34
    Features
    26
    Automation
    21
    Experience
    19
    Helpful
    19
    Cons
    Missing Features
    15
    Learning Curve
    13
    Limited Features
    11
    Limited Functionality
    11
    Complexity
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SAP Emarsys features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    User Data
    Average: 8.6
    9.0
    Targeting
    Average: 8.6
    8.6
    Content
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Emarsys
    Company Website
    Year Founded
    2000
    HQ Location
    Vienna, Austria
    LinkedIn® Page
    www.linkedin.com
    876 employees on LinkedIn®
    Ownership
    SAP
Product Description
How are these determined?Information
This description is provided by the seller.

SAP Emarsys is the customer engagement solution of Intelligent CX from SAP, empowering businesses to deliver personalized, AI-driven, omnichannel experiences. Built for scalability and extensibili

Users
  • Marketing Director
  • Marketing Manager
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 54% Mid-Market
  • 25% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Emarsys is a marketing automation platform that provides personalized customer interactions, segmentation capabilities, and detailed analytics for tracking campaign success.
  • Users like the platform's easy-to-use automation tools, strong segmentation capabilities, and detailed analytics which streamline marketing efforts, save time, and allow for highly targeted campaigns.
  • Users experienced challenges with the initial setup and learning curve of the platform, found the pricing options unaffordable for smaller businesses, and reported difficulties with customer support and integrating with older systems.
SAP Emarsys Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
34
Features
26
Automation
21
Experience
19
Helpful
19
Cons
Missing Features
15
Learning Curve
13
Limited Features
11
Limited Functionality
11
Complexity
10
SAP Emarsys features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
8.8
User Data
Average: 8.6
9.0
Targeting
Average: 8.6
8.6
Content
Average: 8.8
Seller Details
Seller
Emarsys
Company Website
Year Founded
2000
HQ Location
Vienna, Austria
LinkedIn® Page
www.linkedin.com
876 employees on LinkedIn®
Ownership
SAP
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Clerk.io is an all-in-one e-commerce personalization platform that improves the performance and profitability of your webstore while saving you time and driving growth for your business. By using indu

    Users
    • CEO
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 80% Small-Business
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Clerk.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Engagement
    2
    Engagement
    2
    Sales Growth
    2
    Conversion Optimization
    1
    Customer Support
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Clerk.io features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    User Data
    Average: 8.6
    8.5
    Targeting
    Average: 8.6
    9.1
    Content
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Clerk.io
    Year Founded
    2011
    HQ Location
    Copenhagen, Denmark
    Twitter
    @Clerk_io
    115 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    127 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Clerk.io is an all-in-one e-commerce personalization platform that improves the performance and profitability of your webstore while saving you time and driving growth for your business. By using indu

Users
  • CEO
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 80% Small-Business
  • 15% Mid-Market
Clerk.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Engagement
2
Engagement
2
Sales Growth
2
Conversion Optimization
1
Customer Support
1
Cons
This product has not yet received any negative sentiments.
Clerk.io features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
8.8
User Data
Average: 8.6
8.5
Targeting
Average: 8.6
9.1
Content
Average: 8.8
Seller Details
Seller
Clerk.io
Year Founded
2011
HQ Location
Copenhagen, Denmark
Twitter
@Clerk_io
115 Twitter followers
LinkedIn® Page
www.linkedin.com
127 employees on LinkedIn®

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(212)4.3 out of 5
View top Consulting Services for Acquia Digital Experience Platform
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Entry Level Price:$134 per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Acquia Platform helps businesses transform to meet the ever changing needs of the digital world. Unify your business and technical teams together around one platform that helps you build amazing d

    Users
    • Drupal Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 33% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Acquia Digital Experience Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Customer Support
    11
    Hosting Services
    9
    Experience
    8
    Security
    8
    Cons
    Expensive
    7
    Missing Features
    6
    Poor Customer Support
    5
    Limited Customization
    4
    Limited Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Acquia Digital Experience Platform features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    User Data
    Average: 8.6
    8.5
    Targeting
    Average: 8.6
    9.1
    Content
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Acquia
    Company Website
    Year Founded
    2007
    HQ Location
    Boston, MA
    Twitter
    @Acquia
    46,666 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,210 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Acquia Platform helps businesses transform to meet the ever changing needs of the digital world. Unify your business and technical teams together around one platform that helps you build amazing d

Users
  • Drupal Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 33% Small-Business
  • 33% Mid-Market
Acquia Digital Experience Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Customer Support
11
Hosting Services
9
Experience
8
Security
8
Cons
Expensive
7
Missing Features
6
Poor Customer Support
5
Limited Customization
4
Limited Features
4
Acquia Digital Experience Platform features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
8.5
User Data
Average: 8.6
8.5
Targeting
Average: 8.6
9.1
Content
Average: 8.8
Seller Details
Seller
Acquia
Company Website
Year Founded
2007
HQ Location
Boston, MA
Twitter
@Acquia
46,666 Twitter followers
LinkedIn® Page
www.linkedin.com
1,210 employees on LinkedIn®
Entry Level Price:749 £
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Segmentify is an AI-powered personalisation platform that helps eCommerce businesses improve customer experiences and increase conversions. Growth Solutions Boosts conversions and retention with p

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 51% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Segmentify Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    5
    Sales Growth
    5
    Automation
    4
    Customer Engagement
    4
    Helpful
    4
    Cons
    Data Inaccuracy
    1
    Data Management
    1
    Data Management Issues
    1
    Expensive
    1
    High Subscription Costs
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Segmentify features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    User Data
    Average: 8.6
    8.6
    Targeting
    Average: 8.6
    8.8
    Content
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    London, England
    Twitter
    @segmentify
    1,900 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Segmentify is an AI-powered personalisation platform that helps eCommerce businesses improve customer experiences and increase conversions. Growth Solutions Boosts conversions and retention with p

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 51% Small-Business
  • 37% Mid-Market
Segmentify Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
5
Sales Growth
5
Automation
4
Customer Engagement
4
Helpful
4
Cons
Data Inaccuracy
1
Data Management
1
Data Management Issues
1
Expensive
1
High Subscription Costs
1
Segmentify features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
8.7
User Data
Average: 8.6
8.6
Targeting
Average: 8.6
8.8
Content
Average: 8.8
Seller Details
Year Founded
2015
HQ Location
London, England
Twitter
@segmentify
1,900 Twitter followers
LinkedIn® Page
www.linkedin.com
95 employees on LinkedIn®
(140)4.6 out of 5
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Entry Level Price:Starting at $699.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Searchspring, a division of Athos Commerce, is one of the original and most trusted ecommerce solutions. Over the last 16 years, Searchspring has developed an entire ecommerce suite of products to hel

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 51% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Searchspring a division on Athos Commerce Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Merchandising
    3
    Search Efficiency
    3
    Search Functionality
    3
    Customizability
    2
    Customization
    2
    Cons
    High Learning Curve
    3
    Learning Curve
    3
    Steep Learning Curve
    3
    Learning Difficulty
    2
    Billing Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Searchspring a division on Athos Commerce features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    User Data
    Average: 8.6
    8.3
    Targeting
    Average: 8.6
    9.0
    Content
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    San Antonio, Texas
    Twitter
    @SearchSpring
    2,320 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    152 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Searchspring, a division of Athos Commerce, is one of the original and most trusted ecommerce solutions. Over the last 16 years, Searchspring has developed an entire ecommerce suite of products to hel

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 51% Small-Business
  • 45% Mid-Market
Searchspring a division on Athos Commerce Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Merchandising
3
Search Efficiency
3
Search Functionality
3
Customizability
2
Customization
2
Cons
High Learning Curve
3
Learning Curve
3
Steep Learning Curve
3
Learning Difficulty
2
Billing Issues
1
Searchspring a division on Athos Commerce features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.8
User Data
Average: 8.6
8.3
Targeting
Average: 8.6
9.0
Content
Average: 8.8
Seller Details
Company Website
Year Founded
2007
HQ Location
San Antonio, Texas
Twitter
@SearchSpring
2,320 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®
(21)3.8 out of 5
View top Consulting Services for Sitecore Commerce
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sitecore Commerce is a headless commerce platform that simplifies the execution of your commerce strategy, enabling sales across all digital and physical channels, in one place. It can connect to your

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 38% Enterprise
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sitecore Commerce Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customization
    1
    Customization Options
    1
    Ease of Use
    1
    Engagement
    1
    Cons
    Developer Dependency
    1
    Difficulty Starting
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sitecore Commerce features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    User Data
    Average: 8.6
    7.5
    Targeting
    Average: 8.6
    8.1
    Content
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sitecore
    Year Founded
    2001
    HQ Location
    San Francisco, CA
    Twitter
    @Sitecore
    19,904 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,751 employees on LinkedIn®
    Phone
    1 415 380 0600
Product Description
How are these determined?Information
This description is provided by the seller.

Sitecore Commerce is a headless commerce platform that simplifies the execution of your commerce strategy, enabling sales across all digital and physical channels, in one place. It can connect to your

Users
No information available
Industries
No information available
Market Segment
  • 38% Enterprise
  • 33% Mid-Market
Sitecore Commerce Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customization
1
Customization Options
1
Ease of Use
1
Engagement
1
Cons
Developer Dependency
1
Difficulty Starting
1
Learning Curve
1
Sitecore Commerce features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 9.2
8.9
User Data
Average: 8.6
7.5
Targeting
Average: 8.6
8.1
Content
Average: 8.8
Seller Details
Seller
Sitecore
Year Founded
2001
HQ Location
San Francisco, CA
Twitter
@Sitecore
19,904 Twitter followers
LinkedIn® Page
www.linkedin.com
1,751 employees on LinkedIn®
Phone
1 415 380 0600
By Drip
(462)4.4 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Drip is a marketing automation platform that helps growing ecommerce brands drive repeat purchases and brand loyalty. Drip equips 30.000+ ecommerce marketers with powerful tools to understand and mar

    Users
    • Owner
    • Founder
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 92% Small-Business
    • 6% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Drip Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    5
    Ease of Use
    4
    Automation Efficiency
    3
    Customization
    3
    Email Marketing
    3
    Cons
    Missing Features
    2
    Bugs
    1
    Editing Issues
    1
    Editor Issues
    1
    Error Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Drip features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    User Data
    Average: 8.6
    8.8
    Targeting
    Average: 8.6
    8.8
    Content
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Drip
    Company Website
    HQ Location
    Minneapolis, MN
    Twitter
    @getdrip
    13,091 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    140 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Drip is a marketing automation platform that helps growing ecommerce brands drive repeat purchases and brand loyalty. Drip equips 30.000+ ecommerce marketers with powerful tools to understand and mar

Users
  • Owner
  • Founder
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 92% Small-Business
  • 6% Mid-Market
Drip Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
5
Ease of Use
4
Automation Efficiency
3
Customization
3
Email Marketing
3
Cons
Missing Features
2
Bugs
1
Editing Issues
1
Editor Issues
1
Error Issues
1
Drip features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.8
User Data
Average: 8.6
8.8
Targeting
Average: 8.6
8.8
Content
Average: 8.8
Seller Details
Seller
Drip
Company Website
HQ Location
Minneapolis, MN
Twitter
@getdrip
13,091 Twitter followers
LinkedIn® Page
www.linkedin.com
140 employees on LinkedIn®
(133)4.3 out of 5
Optimized for quick response
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Coveo powers the digital experiences of the world’s most innovative brands, serving millions of people and billions of interactions across every digital experience. Coveo is a composable AI search &a

    Users
    No information available
    Industries
    • Retail
    • Telecommunications
    Market Segment
    • 53% Enterprise
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Coveo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    35
    Search Efficiency
    27
    Experience
    26
    Search Functionality
    21
    Helpful
    19
    Cons
    Learning Curve
    9
    Search Functionality Issues
    9
    Difficult Learning
    8
    High Learning Curve
    8
    Search Functionality
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Coveo features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.1
    User Data
    Average: 8.6
    8.8
    Targeting
    Average: 8.6
    8.6
    Content
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Quebec City, Canada
    Twitter
    @coveo
    4,357 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    787 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Coveo powers the digital experiences of the world’s most innovative brands, serving millions of people and billions of interactions across every digital experience. Coveo is a composable AI search &a

Users
No information available
Industries
  • Retail
  • Telecommunications
Market Segment
  • 53% Enterprise
  • 36% Mid-Market
Coveo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
35
Search Efficiency
27
Experience
26
Search Functionality
21
Helpful
19
Cons
Learning Curve
9
Search Functionality Issues
9
Difficult Learning
8
High Learning Curve
8
Search Functionality
7
Coveo features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.1
User Data
Average: 8.6
8.8
Targeting
Average: 8.6
8.6
Content
Average: 8.8
Seller Details
Company Website
Year Founded
2005
HQ Location
Quebec City, Canada
Twitter
@coveo
4,357 Twitter followers
LinkedIn® Page
www.linkedin.com
787 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Reflektion Customer Engagement Platform delivers best-in-class, highly engaging, predictive, and individualized shopping experiences across all online touch points so brands and retailers can driv

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 46% Mid-Market
    • 33% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Reflektion features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    User Data
    Average: 8.6
    8.2
    Targeting
    Average: 8.6
    8.3
    Content
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    San Mateo, CA
    Twitter
    @ReflektionInc
    1,345 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Reflektion Customer Engagement Platform delivers best-in-class, highly engaging, predictive, and individualized shopping experiences across all online touch points so brands and retailers can driv

Users
No information available
Industries
  • Retail
Market Segment
  • 46% Mid-Market
  • 33% Enterprise
Reflektion features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.3
User Data
Average: 8.6
8.2
Targeting
Average: 8.6
8.3
Content
Average: 8.8
Seller Details
Year Founded
2012
HQ Location
San Mateo, CA
Twitter
@ReflektionInc
1,345 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®

Quick Facts: E-Commerce Personalization Software with Search Capabilities

Content below is current as of June, 2024
Reviews Summary for E-Commerce Personalization Software with Search Features

Reviews Summary: E-Commerce Personalization Software with Search Features

Currently there are 9 E-Commerce Personalization software products with Search features listed on G2, and together they have generated 751 total reviews. These reviews are generated using the qualitative and quantitative feedback from G2 members who have used these software products.

G2 users review E-Commerce Personalization software products based on criteria relating to user experience, setup, and support. Below you will find how users rated the 9 E-Commerce Personalization software products that have Search features based on those criteria:

  • Quality of Support: 8.8/10 average user rating
  • Ease of Use: 8.4/10 average user rating
  • Ease of Setup: 7.8/10 average user rating

To help you compare and find the best E-Commerce Personalization software product with the right Search functionality for your business, we have gathered some additional details and FAQs below.

What E-Commerce Personalization products with Search features have the most reviews and are the highest-rated?

Based on quantity of reviews and average ratings, these are the most popular E-Commerce Personalization software products with Search capabilities according to G2 users:

  • Emarsys is rated 4.3-stars and has 256 reviews

What E-Commerce Personalization software products with Search capabilities are the most liked according to G2 users?

Based on the G2 ratings scale and regardless of review count, these are the highest-rated E-Commerce Personalization software products with Search capabilities:

  • Drip is rated 4.4-stars with 128 reviews.
  • Clerk.io is rated 4.8-stars with 115 reviews.
  • Searchspring is rated 4.6-stars with 69 reviews.
  • Segmentify is rated 4.7-stars with 62 reviews.
  • Coveo is rated 4.4-stars with 32 reviews.

Which software products with Search features are the highest rated on G2?

These are the E-Commerce Personalization software products offering Search capabilities and have the highest ratings:

  • Clerk.io has received 115 reviews and is rated 4.8-stars.
  • Segmentify has received 62 reviews and is rated 4.7-stars.
  • Searchspring has received 69 reviews and is rated 4.6-stars.
  • Drip has received 128 reviews and is rated 4.4-stars.
  • Emarsys has received 256 reviews and is rated 4.3-stars.

Review Snippets for E-Commerce Personalization Software with Search Features

Below are questions we ask of all E-Commerce Personalization software users on G2. The answers are specific to the most popular software products that offer Search capabilities. These user responses provide more insight into the most-reviewed E-Commerce Personalization software and their Search features listed on G2.
Questions Responses
Here is what users liked best about E-Commerce Personalization software with Search features.
Drip: "Offers email campaign automation without lots of fancy rarely used features. Easy to set up."
- Kevin K., Founder & President MicroBiz POS, Small-Business (50 or fewer emp.)
Emarsys: "Great customer service, very agile to my needs and lots of innovation."
- Alex P., Seasoned Digital Marketing Executive & Consultant, Mid-Market (51-1000 emp.)
Acquia Digital Experience Platform: "Acquia was working closely with us to find out our needs and provide best solutions. Acquia also provides development environments for building and testing sites."
- Vadym M., Drupal geek and JavaScript jedi, Enterprise (> 1000 emp.)
Here is what users liked least about E-Commerce Personalization software with Search features.
Drip: "I'm old fashioned, I love having someone to talk to!"
- marlene s., Veterinarian/ Owner at Pasco Veterinary Medical Center, Small-Business (50 or fewer emp.)
Emarsys: "is ok but the attribution is bad, it takes all the purchase information not only the recomended or communicated"
- Heberley T., Mid-Market (51-1000 emp.)
Acquia Digital Experience Platform: "I mean, come on. ..$516 for 200GB of storage and up to 1mm pageviews per month."
- Jeff S., I can help you enhance your online authority and engage a targeted audience on Alexa and Google Home to become KNOWN., Small-Business (50 or fewer emp.)
These are what users recommend to others considering popular E-Commerce Personalization software products with Search capabilities.
Drip: "Great value. Go ahead and check it out."
- Kevin K., Founder & President MicroBiz POS, Small-Business (50 or fewer emp.)
Emarsys: "Absolutely recommend It to others."
- Michael B., Graphic Designer at Herff Jones, Enterprise (> 1000 emp.)
Acquia Digital Experience Platform: "I highly recommend Acquia as Drupal hosting. Though they also provide an access to the the Content Hub - a content distribution network."
- Vadym M., Drupal geek and JavaScript jedi, Enterprise (> 1000 emp.)
These are the problems users said the software was solving and how it is benefitting them.
Drip: "Automating the follow-up marketing campaigns for new sign-ups and trial users. Drip has allowed us to automate the process."
- Kevin K., Founder & President MicroBiz POS, Small-Business (50 or fewer emp.)
Emarsys: "Franchise solution for cross channel marketing"
- Alex P., Seasoned Digital Marketing Executive & Consultant, Mid-Market (51-1000 emp.)
Acquia Digital Experience Platform: "We have 300 Drupal sites and we use Acquia to host all of them. We get a nice hosting and support for a reasonable amount of money."
- Vadym M., Drupal geek and JavaScript jedi, Enterprise (> 1000 emp.)
Reviews by Industry

Reviews by Industry: E-Commerce Personalization Marketing Software with Search Features

Search features are an important factor when choosing an E-Commerce Personalization software product. How the software and this feature are used differs from industry to industry, making it a challenge to find the best E-Commerce Personalization software with the right features for your company. To help professionals with their E-Commerce Personalization software research, G2 has gathered data sourced from 518 reviews. These reviews come from G2 users working in industries that use E-Commerce Personalization products on a regular basis and who have the most experience with their Search functionality.

Industry-Related FAQs About E-Commerce Personalization Software with Search Features

What industries have generated the most reviews of E-Commerce Personalization products with Search capabilities?

Users from the following industries have written the most Search feature reviews about E-Commerce Personalization software:

  • Retail
  • Marketing and Advertising
  • Apparel & Fashion
Which E-Commerce Personalization software with Search features do Retail professionals think is best?

Retail professionals rate Emarsys (4.3 stars and 256 reviews), Drip (4.4 stars and 128 reviews), and Clerk.io (4.8 stars and 115 reviews) the highest.

What do Marketing and Advertising professionals think is the best E-Commerce Personalization software with Search features?

Marketing and Advertising professionals rate Emarsys (4.3 stars and 256 reviews), Drip (4.4 stars and 128 reviews), and Clerk.io (4.8 stars and 115 reviews) the highest.

What do Apparel & Fashion professionals think is the best E-Commerce Personalization software with Search features?

Apparel & Fashion professionals rate Emarsys (4.3 stars and 256 reviews), Drip (4.4 stars and 128 reviews), and Clerk.io (4.8 stars and 115 reviews) the highest.

Industry Review Snippets: E-Commerce Personalization Search Software

There are 518 reviews from users in the Retail, Marketing and Advertising, and Apparel & Fashion industries. Below are snippets of what some of these reviews said about those with the highest G2 score ratings and the most reviews.

Industry What Users From Each Industry Liked What Users From Each Industry Disliked
Retail
Emarsys: All Emarsys employees are very eager to help out and try to find solutions as quickly as possible
- Constanze S., Small-Business (50 or fewer emp.)
Drip: Overall, whilst support are friendly, we have had difficulty getting responses to enquiries and bug reports. Sometimes 5 days+.
- Peter C., Small-Business (50 or fewer emp.)
Marketing and Advertising
Drip: I love the workflow and visual campaign builder. Loved the support too.
- Ryan C., Full Stack Marketer at Commerce Garage, Small-Business (50 or fewer emp.)
Drip: Their support staff are not rapid, and so far: unhelpful, and very generic. There are a lot of pitfalls in setting things up if you dig beyond email-only actuation (using their editor).
- S. Alexandre L., CTO at Launchfire Interactive Inc., Small-Business (50 or fewer emp.)

Reviews by Market Segment

Reviews by Market Segment: E-Commerce Personalization Software with Search Features

G2 E-Commerce Personalization software reviewers come from companies of various sizes. On G2 we break these different market segments into three distinct groups:

These reviews are especially helpful when comparing the Search features of different E-Commerce Personalization software products because each business market segment has its own unique experiences and requirements when it comes to specific software features. The segments that make up these E-Commerce Personalization Search software reviews are:

  • 54.6% of reviewers are from small businesses.
  • 28.6% of reviewers are from mid-market companies.
  • 16.8% of reviewers work at enterprise companies.

Below you will find FAQs and actual review snippets for E-Commerce Personalization software products that have Search features. These reviews are written by real G2 users working in the three market segments above.

Market Segment-Related E-Commerce Personalization Software with Search Capabilities FAQs

What are the best E-Commerce Personalization software products with Search features according to users from enterprise businesses?

The E-Commerce Personalization software products enterprise-level professionals rate the highest are Emarsys (4.3 stars), Drip (4.4 stars), and Clerk.io (4.8 stars).

Which E-Commerce Personalization software products with Search features are the best according to mid-market business users?

The E-Commerce Personalization software products mid-market business users rate the highest are Emarsys (4.3 stars), Drip (4.4 stars), and Clerk.io (4.8 stars).

What do users in small businesses say are the top E-Commerce Personalization software products with Search capabilities?

The E-Commerce Personalization software products users in small businesses rate the highest are Emarsys (4.3 stars), Drip (4.4 stars), and Clerk.io (4.8 stars).

Market Segment Review Snippets: E-Commerce Personalization Software with Search Features

Business professionals share important information about E-Commerce Personalization Search software usability, features, pricing, and more. Read what these users have to say about the top-rated E-Commerce Personalization software with Search features.

Market Segment What Users From Each Market Segment Liked What Users From Each Market Segment Disliked
Enterprise (> 1000 emp.)
Emarsys: So much better than Salesforce. Easier to build emails
- Michael B., Graphic Designer at Herff Jones,
Coveo: Had issue that cause it to fail for no reason. Very expensive solution compared to Microsoft and others.
- Aaron H., Developer for Kent Corporation, Enterprise (> 1000 emp.)
Mid-Market (51-1000 emp.)
Emarsys: Great customer service, very agile to my needs and lots of innovation.
- Alex P., Seasoned Digital Marketing Executive & Consultant,
Emarsys: is ok but the attribution is bad, it takes all the purchase information not only the recomended or communicated
- Heberley T., Mid-Market (51-1000 emp.)
Small-Business (50 or fewer emp.)
Drip: Offers email campaign automation without lots of fancy rarely used features. Easy to set up.
- Kevin K., Founder & President MicroBiz POS,
Drip: I'm old fashioned, I love having someone to talk to!
- marlene s., Veterinarian/ Owner at Pasco Veterinary Medical Center, Small-Business (50 or fewer emp.)