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The Top 20 Conversational Marketing Software

Check out this list of the top Conversational Marketing Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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HubSpot Marketing Hub

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

34%

Information Technology and Services

26%

Marketing and Advertising

26%

Financial Services

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

8.8

Meets Requirements

Average: 9.4

8.8

Ease of Doing Business With

Average: 9.6

8.9

Ease of Setup

Average: 9.4

8.5

Quality of Support

Average: 9.6

8.7

Ease of Admin

Average: 9.4

8.7

ActiveCampaign

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

35%

Professional Training & Coaching

28%

Health, Wellness and Fitness

27%

E-Learning

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

8.2

Meets Requirements

Average: 9.4

8.7

Ease of Doing Business With

Average: 9.6

8.7

Ease of Setup

Average: 9.4

8.1

Quality of Support

Average: 9.6

8.5

Ease of Admin

Average: 9.4

8.5

Birdeye

Overall Satisfaction Score

Top Industries of Reviewers:

Real Estate

31%

Hospital & Health Care

25%

Health, Wellness and Fitness

22%

Construction

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.5

Meets Requirements

Average: 9.4

9.4

Ease of Doing Business With

Average: 9.6

9.5

Ease of Setup

Average: 9.4

9.2

Quality of Support

Average: 9.6

9.5

Ease of Admin

Average: 9.4

9.4

Qualified

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

60%

Information Technology and Services

28%

Computer & Network Security

Marketing and Advertising

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.2

Meets Requirements

Average: 9.4

9.6

Ease of Doing Business With

Average: 9.6

9.9

Ease of Setup

Average: 9.4

9.3

Quality of Support

Average: 9.6

9.9

Ease of Admin

Average: 9.4

9.4

Twixor

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

40%

Information Technology and Services

24%

Events Services

24%

Marketing and Advertising

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.9

Meets Requirements

Average: 9.4

9.8

Ease of Doing Business With

Average: 9.6

9.7

Ease of Setup

Average: 9.4

9.8

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 9.4

9.5

Smartsupp

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

39%

Leisure, Travel & Tourism

20%

Automotive

20%

Consumer Goods

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.4

9.3

Ease of Doing Business With

Average: 9.6

9.2

Ease of Setup

Average: 9.4

9.4

Quality of Support

Average: 9.6

9.2

Ease of Admin

Average: 9.4

9.2

NewOaks AI

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

62%

Consulting

15%

Education Management

15%

Consumer Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.6

Meets Requirements

Average: 9.4

9.8

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.4

9.5

Quality of Support

Average: 9.6

9.9

Ease of Admin

Average: 9.4

9.4

Text Request

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

28%

Medical Practice

26%

Education Management

24%

Consumer Services

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.3

Meets Requirements

Average: 9.4

9.3

Ease of Doing Business With

Average: 9.6

9.4

Ease of Setup

Average: 9.4

9.6

Quality of Support

Average: 9.6

9.4

Ease of Admin

Average: 9.4

9.5

SocialNowa

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

43%

E-Learning

29%

Computer & Network Security

14%

Health, Wellness and Fitness

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.9

Meets Requirements

Average: 9.4

9.9

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.4

9.7

Quality of Support

Average: 9.6

9.6

Ease of Admin

Average: 9.4

9.7

#10

Customers.ai

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

78%

Information Technology and Services

10%

Computer Software

Health, Wellness and Fitness

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.5

Meets Requirements

Average: 9.4

9.8

Ease of Doing Business With

Average: 9.6

9.7

Ease of Setup

Average: 9.4

9.5

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 9.4

9.7

#11

Verse.ai

Overall Satisfaction Score

Top Industries of Reviewers:

Real Estate

67%

Financial Services

24%

Internet

Electrical/Electronic Manufacturing

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

10.0

Meets Requirements

Average: 9.4

9.5

Ease of Doing Business With

Average: 9.6

9.9

Ease of Setup

Average: 9.4

9.7

Quality of Support

Average: 9.6

10.0

Ease of Admin

Average: 9.4

10.0

#12

Tidio

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

29%

Retail

26%

Information Technology and Services

25%

Computer Software

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.4

9.4

Ease of Doing Business With

Average: 9.6

9.6

Ease of Setup

Average: 9.4

9.4

Quality of Support

Average: 9.6

9.4

Ease of Admin

Average: 9.4

9.5

#13

Signals

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

53%

Computer Software

33%

Management Consulting

Automotive

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.6

Meets Requirements

Average: 9.4

9.9

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.4

9.4

Quality of Support

Average: 9.6

10.0

Ease of Admin

Average: 9.4

9.3

#14

Podium

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

29%

Automotive

26%

Construction

23%

Consumer Services

23%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.4

9.1

Ease of Doing Business With

Average: 9.6

9.2

Ease of Setup

Average: 9.4

9.2

Quality of Support

Average: 9.6

9.0

Ease of Admin

Average: 9.4

9.3

#15

AtomChat.io

Overall Satisfaction Score

Top Industries of Reviewers:

Higher Education

38%

Automotive

38%

Education Management

13%

Health, Wellness and Fitness

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.7

Meets Requirements

Average: 9.4

9.5

Ease of Doing Business With

Average: 9.6

9.7

Ease of Setup

Average: 9.4

9.5

Quality of Support

Average: 9.6

9.7

Ease of Admin

Average: 9.4

9.7

#16

charles

Overall Satisfaction Score

Top Industries of Reviewers:

Cosmetics

40%

Food & Beverages

20%

Apparel & Fashion

20%

Luxury Goods & Jewelry

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.6

Meets Requirements

Average: 9.4

9.5

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.4

9.9

Quality of Support

Average: 9.6

9.6

Ease of Admin

Average: 9.4

10.0

#17

Textedly

Overall Satisfaction Score

Top Industries of Reviewers:

Non-Profit Organization Management

45%

Real Estate

26%

Hospital & Health Care

14%

Automotive

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.1

Meets Requirements

Average: 9.4

9.2

Ease of Doing Business With

Average: 9.6

9.4

Ease of Setup

Average: 9.4

8.7

Quality of Support

Average: 9.6

9.6

Ease of Admin

Average: 9.4

9.2

#18

Helpwise

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

53%

Education Management

20%

Computer Software

13%

Consumer Goods

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.9

Meets Requirements

Average: 9.4

8.9

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.4

10.0

Quality of Support

Average: 9.6

10.0

Ease of Admin

Average: 9.4

10.0

#19

marketbetter

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

42%

Telecommunications

42%

Computer Hardware

Computer Software

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.6

Meets Requirements

Average: 9.4

9.3

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.4

9.8

Quality of Support

Average: 9.6

10.0

Ease of Admin

Average: 9.4

9.0

#20

Chekkit

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

50%

Luxury Goods & Jewelry

31%

Automotive

Consumer Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.5

Meets Requirements

Average: 9.4

9.5

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.4

9.7

Quality of Support

Average: 9.6

9.7

Ease of Admin

Average: 9.4

9.7