The Top 20 Easiest To Use Conversational Marketing Software

See the top Conversational Marketing Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

Collapse AllExpand All

Usability Score

Compare

Podium

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.2

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

60%

Mid Market

35%

Enterprise

Qualified

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.2

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.2

9.5

Customer Segment Breakdown

Small Business

Mid Market

70%

Enterprise

20%

Birdeye

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.2

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

50%

Mid Market

36%

Enterprise

14%

Text Request

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.6

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.2

9.4

Customer Segment Breakdown

Small Business

65%

Mid Market

31%

Enterprise

Tidio

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.5

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.2

8.9

Customer Segment Breakdown

Small Business

91%

Mid Market

Enterprise

Textedly

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.1

Ease of Use

Average: 9.3

8.9

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

67%

Mid Market

29%

Enterprise

Fin by Intercom

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.9

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.2

8.8

Customer Segment Breakdown

Small Business

58%

Mid Market

38%

Enterprise

Smartsupp

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.9

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

96%

Mid Market

Enterprise

Voxie

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.8

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.2

9.6

Customer Segment Breakdown

Small Business

55%

Mid Market

42%

Enterprise

#10

Textline

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.1

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

69%

Mid Market

27%

Enterprise

#11

Salesmsg

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.8

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.2

9.5

Customer Segment Breakdown

Small Business

69%

Mid Market

28%

Enterprise

#12

Signals

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.5

Ease of Use

Average: 9.3

9.8

Meets Requirements

Average: 9.2

9.8

Customer Segment Breakdown

Small Business

54%

Mid Market

44%

Enterprise

#13

Twixor

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.8

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.2

9.8

Customer Segment Breakdown

Small Business

49%

Mid Market

40%

Enterprise

11%

#14

Regal.ai

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.6

Ease of Use

Average: 9.3

10.0

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

21%

Mid Market

77%

Enterprise

#15

SuperAGI

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.1

Ease of Use

Average: 9.3

8.9

Meets Requirements

Average: 9.2

8.7

Customer Segment Breakdown

Small Business

82%

Mid Market

18%

Enterprise

#16

HubSpot Marketing Hub

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.4

Ease of Use

Average: 9.3

8.5

Meets Requirements

Average: 9.2

8.5

Customer Segment Breakdown

Small Business

53%

Mid Market

41%

Enterprise

#17

Helpwise

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.9

Ease of Use

Average: 9.3

9.8

Meets Requirements

Average: 9.2

8.9

Customer Segment Breakdown

Small Business

90%

Mid Market

10%

#18

Customers.ai

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.7

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.2

9.5

Customer Segment Breakdown

Small Business

80%

Mid Market

18%

Enterprise

#19

AtomChat.io

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.0

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

36%

Mid Market

57%

Enterprise

#20

Genesys Cloud CX

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.3

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.2

9.7

Customer Segment Breakdown

Small Business

14%

Mid Market

45%

Enterprise

40%