# The Top 20 Easiest To Use Conversational Marketing Software

See the top Conversational Marketing Software products based on usability ratings. A product’s usability score is calculated by a[proprietary algorithm](https://sell.g2.com/g2-scoring-methodologies)that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=See+the+top+Conversational+Marketing+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences&title=Easiest+To+Use+Conversational+Marketing+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fconversational-marketing%3Ftab%3Deasiest_to_use)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Easiest+To+Use+Conversational+Marketing+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fconversational-marketing%3Ftab%3Deasiest_to_use&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fconversational-marketing%3Ftab%3Deasiest_to_use)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Easiest+To+Use+Conversational+Marketing+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fconversational-marketing%3Ftab%3Deasiest_to_use%0aSee+the+top+Conversational+Marketing+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Easiest+To+Use+Conversational+Marketing+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fconversational-marketing%3Ftab%3Deasiest_to_use%0aSee+the+top+Conversational+Marketing+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

The Top 20 Easiest To Use Conversational Marketing Software

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=See+the+top+Conversational+Marketing+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences&title=Easiest+To+Use+Conversational+Marketing+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fconversational-marketing%3Ftab%3Deasiest_to_use)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Easiest+To+Use+Conversational+Marketing+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fconversational-marketing%3Ftab%3Deasiest_to_use&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fconversational-marketing%3Ftab%3Deasiest_to_use)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Easiest+To+Use+Conversational+Marketing+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fconversational-marketing%3Ftab%3Deasiest_to_use%0aSee+the+top+Conversational+Marketing+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Easiest+To+Use+Conversational+Marketing+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fconversational-marketing%3Ftab%3Deasiest_to_use%0aSee+the+top+Conversational+Marketing+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

[Collapse AllExpand All](#)

Usability Score

Compare

[Expand/Collapse Podium](#)

#1

[![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium")](/products/podium/reviews)

[Podium](/products/podium/reviews)

9.2

[Expand/Collapse Podium](#)

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.1

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

60%

Mid Market

35%

Enterprise

5%

[Expand/Collapse Qualified](#)

#2

[![Qualified](https://images.g2crowd.com/uploads/product/hd_favicon/1552675057/qualified.svg "Qualified")](/products/qualified/reviews)

[Qualified](/products/qualified/reviews)

9.2

[Expand/Collapse Qualified](#)

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.1

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.2

9.5

Customer Segment Breakdown

Small Business

9%

Mid Market

70%

Enterprise

21%

[Expand/Collapse Birdeye](#)

#3

[![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye")](/products/birdeye/reviews)

[Birdeye](/products/birdeye/reviews)

9.2

[Expand/Collapse Birdeye](#)

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.2

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

48%

Mid Market

35%

Enterprise

18%

[Expand/Collapse Text Request](#)

#4

[![Text Request](https://images.g2crowd.com/uploads/product/hd_favicon/f5727ede8b565bf80b602c0f2f4d69cb/text-request.svg "Text Request")](/products/text-request/reviews)

[Text Request](/products/text-request/reviews)

9.1

[Expand/Collapse Text Request](#)

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.7

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

65%

Mid Market

31%

Enterprise

4%

[Expand/Collapse Tidio](#)

#5

[![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio")](/products/tidio/reviews)

[Tidio](/products/tidio/reviews)

9.0

[Expand/Collapse Tidio](#)

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.3

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.2

8.8

Customer Segment Breakdown

Small Business

90%

Mid Market

9%

Enterprise

1%

[Expand/Collapse Voxie](#)

#6

[![Voxie](https://images.g2crowd.com/uploads/product/hd_favicon/005c96a0e72cfc2ba0dc4268fb2bec80/voxie.svg "Voxie")](/products/voxie/reviews)

[Voxie](/products/voxie/reviews)

9.0

[Expand/Collapse Voxie](#)

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.9

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.2

9.6

Customer Segment Breakdown

Small Business

62%

Mid Market

36%

Enterprise

2%

[Expand/Collapse Storylane](#)

#7

[![Storylane](https://images.g2crowd.com/uploads/product/hd_favicon/c6b6257cbef84df28ccc6fcf2b0e77e4/storylane.svg "Storylane")](/products/storylane/reviews)

[Storylane](/products/storylane/reviews)

9.0

[Expand/Collapse Storylane](#)

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.1

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

48%

Mid Market

42%

Enterprise

10%

[Expand/Collapse Salesmsg](#)

#8

[![Salesmsg](https://images.g2crowd.com/uploads/product/hd_favicon/97c2986846846122fd3608873984f864/salesmsg.svg "Salesmsg")](/products/salesmsg/reviews)

[Salesmsg](/products/salesmsg/reviews)

9.0

[Expand/Collapse Salesmsg](#)

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.9

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.2

9.6

Customer Segment Breakdown

Small Business

70%

Mid Market

28%

Enterprise

3%

[Expand/Collapse Textedly](#)

#9

[![Textedly](https://images.g2crowd.com/uploads/product/hd_favicon/736f866410796ccd5cc7763fc8a4b265/textedly.svg "Textedly")](/products/textedly/reviews)

[Textedly](/products/textedly/reviews)

9.0

[Expand/Collapse Textedly](#)

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.0

Ease of Use

Average: 9.3

8.9

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

67%

Mid Market

28%

Enterprise

4%

[Expand/Collapse Fin](#)

#10

[![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin")](/products/fin/reviews)

[Fin](/products/fin/reviews)

8.7

[Expand/Collapse Fin](#)

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.8

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.2

8.8

Customer Segment Breakdown

Small Business

58%

Mid Market

38%

Enterprise

5%

[Expand/Collapse HubSpot Marketing Hub](#)

#11

[![HubSpot Marketing Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-marketing-hub.svg "HubSpot Marketing Hub")](/products/hubspot-marketing-hub/reviews)

[HubSpot Marketing Hub](/products/hubspot-marketing-hub/reviews)

8.7

[Expand/Collapse HubSpot Marketing Hub](#)

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.5

Ease of Use

Average: 9.3

8.5

Meets Requirements

Average: 9.2

8.6

Customer Segment Breakdown

Small Business

53%

Mid Market

41%

Enterprise

6%

[Expand/Collapse Smartsupp](#)

#12

[![Smartsupp](https://images.g2crowd.com/uploads/product/hd_favicon/bda35bab637cbc4068d25b04262606f9/smartsupp.svg "Smartsupp")](/products/smartsupp/reviews)

[Smartsupp](/products/smartsupp/reviews)

8.7

[Expand/Collapse Smartsupp](#)

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.7

Ease of Use

Average: 9.3

9.0

Meets Requirements

Average: 9.2

8.6

Customer Segment Breakdown

Small Business

96%

Mid Market

3%

Enterprise

1%

[Expand/Collapse Regal](#)

#13

[![Regal](https://images.g2crowd.com/uploads/product/hd_favicon/e4764ead1552caea6a9dc8790f29d01c/regal.svg "Regal")](/products/regal/reviews)

[Regal](/products/regal/reviews)

8.6

[Expand/Collapse Regal](#)

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.5

Ease of Use

Average: 9.3

10.0

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

20%

Mid Market

77%

Enterprise

2%

[Expand/Collapse Atonom](#)

#14

[![Atonom](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f6a75b8fedecc83884439316b3699ae7/atonom.png "Atonom")](/products/atonom/reviews)

[Atonom](/products/atonom/reviews)

8.6

[Expand/Collapse Atonom](#)

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.6

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.2

9.8

Customer Segment Breakdown

Small Business

54%

Mid Market

44%

Enterprise

2%

[Expand/Collapse Helpwise](#)

#15

[![Helpwise](https://images.g2crowd.com/uploads/product/hd_favicon/b1f3e3ece0a18d1591488030bb6e2b0a/helpwise.svg "Helpwise")](/products/helpwise/reviews)

[Helpwise](/products/helpwise/reviews)

8.6

[Expand/Collapse Helpwise](#)

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.8

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

90%

Mid Market

10%

[Expand/Collapse Meera](#)

#16

[![Meera](https://images.g2crowd.com/uploads/product/hd_favicon/6517721df78648a18d577fd83d7e3cf2/meera.svg "Meera")](/products/meera/reviews)

[Meera](/products/meera/reviews)

8.6

[Expand/Collapse Meera](#)

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.7

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.2

9.7

Customer Segment Breakdown

Small Business

42%

Mid Market

47%

Enterprise

11%

[Expand/Collapse Genesys Cloud CX](#)

#17

[![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX")](/products/genesys-cloud-cx/reviews)

[Genesys Cloud CX](/products/genesys-cloud-cx/reviews)

8.5

[Expand/Collapse Genesys Cloud CX](#)

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.2

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.2

9.7

Customer Segment Breakdown

Small Business

14%

Mid Market

45%

Enterprise

40%

[Expand/Collapse Twixor](#)

#18

[![Twixor](https://images.g2crowd.com/uploads/product/hd_favicon/e29b71d05a4c630ea12f04d31e952b9f/twixor.svg "Twixor")](/products/twixor/reviews)

[Twixor](/products/twixor/reviews)

8.5

[Expand/Collapse Twixor](#)

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.9

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.2

9.7

Customer Segment Breakdown

Small Business

48%

Mid Market

41%

Enterprise

11%

[Expand/Collapse Jotform AI Agents](#)

#19

[![Jotform AI Agents](https://images.g2crowd.com/uploads/product/hd_favicon/38bee344e83c3b4f4564a1d2186ed5e3/jotform-ai-agents.svg "Jotform AI Agents")](/products/jotform-ai-agents/reviews)

[Jotform AI Agents](/products/jotform-ai-agents/reviews)

8.5

[Expand/Collapse Jotform AI Agents](#)

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.9

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.2

8.5

Customer Segment Breakdown

Small Business

85%

Mid Market

14%

Enterprise

1%

[Expand/Collapse Gupshup](#)

#20

[![Gupshup](https://images.g2crowd.com/uploads/product/hd_favicon/9eed5b28a871b357ed42dbe65468234f/gupshup.svg "Gupshup")](/products/gupshup/reviews)

[Gupshup](/products/gupshup/reviews)

8.5

[Expand/Collapse Gupshup](#)

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.0

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.2

9.6

Customer Segment Breakdown

Small Business

24%

Mid Market

46%

Enterprise

30%