Sentimiento del Usuario
¿Cómo se determinan estas?
Estas ideas, actualmente en beta, se recopilan a partir de reseñas de usuarios y se agrupan para mostrar una visión general del software.
- Intercom is a customer support platform that integrates AI solutions, ticketing and conversation systems to provide human-led support.
- Reviewers frequently mention the platform's ease of use, customizability, and seamless integration with other apps, as well as the efficiency of its AI features and the convenience of having all customer interactions in one place.
- Reviewers experienced issues with the platform's complex pricing structure, occasional server downtime, and a lack of user-friendly interface, as well as difficulties in learning all the features and setting up automations.
