Reseñas y detalles del producto de Qualified

I'm a consultant working with a client that has been implementing Qualified. Kaylin Selor, our success architect, has been an amazing resource and guide during the implementation process.

The client is early in "go live," but the sales team has been enthusiastically using the tool and booking meetings. Additionally, we've seen the AI SDR book meetings on the reps' behalf.

Additionally, we've been exploring interesting ways to use Qualified with other platforms in the client's tech stack to enhance the web visitor experience and improve sales & marketing outcomes. Reseña recopilada por y alojada en G2.com.

We're early on in "go live," but I don't have any negatives to report. Reseña recopilada por y alojada en G2.com.

Qualified is an incredibly user-friendly and powerful tool for setting up chatbots and streamlining lead generation. One of its biggest advantages is that it’s designed for both beginners and advanced users, making configuration seamless. Integrations with platforms like Salesforce and Account Engagement are effortless, allowing for smooth data flow and automation.

Additionally, Qualified continuously introduces new features that help maximize the platform’s potential. The AI-driven capabilities—such as AI-powered button experiences and offers—add significant value, enhancing engagement and personalization. On top of that, the support from the Qualified team is outstanding, always ensuring we get the most out of the tool. Reseña recopilada por y alojada en G2.com.

Not necessarily a drawback, but some time ago, we wanted to collect additional fields in the new AI-driven offers that Qualified introduced. We raised this request with the team, and they were highly responsive—allowing us to participate in the testing process for this new feature. Their willingness to collaborate and continuously improve the platform has been a great experience. Reseña recopilada por y alojada en G2.com.

This is the pipeline generation tool your CRO doesn't even know they need.

Chat bots have been seen as lower tier labour for various reasons, but as we all know emails are not gonna make a difference in your pipeline, the phones are great now but they are gonna get clogged and blocked.

If you don't have content syndication & intent back leads from a vendor for outbound.

Qualified is the best way to quickly and effectively speak with prospects when they are on your site and ready to be helped. Wheter its by a human, or their robust ai tools, you will be serving your client better by doing this than sending emails from Salesloft.

I have been using this tool since 2022 and have used to to produce millions of dollars in Pipeline and Revenue. Reseña recopilada por y alojada en G2.com.

I only dislike that due to the fact that most people are not given the space to excel on this tool, that average performance from AI features will saturate the market and make this be an uneffective tool over time.

I have had to fight people being warry of me being a bot more now. I have frequently told people "Hey, I am gonna get that form you are filling out, I promise I am a person and can help you now."

People love it, they crave human interaction, bots can be as accurate and perform consistently better average on average than your typical new hire SDR, but a tenured rep with usage of the tool can pull in 200-300k pipe a week easy. Reseña recopilada por y alojada en G2.com.

I love that Qualified delivers speed to leads. Something that our organization struggled with before Qualified was leads coming through and booking time with our BDRs, and it may have been five days out. Lily, our CSM, has been fantastic!! She has directed Bonterra in a great direction and is constantly trying to improve our processes. Over the course of 2 quarters, Qualified has:

- 60% meeting offered to book rate by AI SDR

-24/7 chat coverage with intelligent Q&A, qualification criteria, and goal prompting capabilities

-Saving BDRs time to work on other tasks and pipeline generating activities

-83 influenced meetings booked via Smart Forms / Buttons with previous AI SDR conversation

-$3.9M in pipeline generated!!! Reseña recopilada por y alojada en G2.com.

Nothing, we are loving it. It is easy to implement and we have a ton of traffic on our website that brings in quality leads. Reseña recopilada por y alojada en G2.com.

What I like best about Qualified is its combination of product quality, seamless integrations, and an outstanding Customer Success Team. From initial configuration to rollout for our Sales team, the platform has delivered exactly as advertised—quickly and reliably. That kind of dependability is rare in today’s software market.

Qualified's new AI Agent technology, Piper, has made remarkable strides over the past year, and I’m thrilled with the results we’re seeing so far. Qualified is continuously innovating to deliver features that enhance engagement and outcomes.

Regarding integration, Qualified is easy to work with—especially on Salesforce. Since it’s natively built to run on the Salesforce platform, the seamless integration allows us to maximize efficiency. We’ve also successfully integrated HubSpot and 6sense, which has further streamlined our marketing and sales workflows.

Finally, the Customer Success Team is simply world-class. Brittany, our CSM, feels like an extension of my team. This is the second business where I’ve had the privilege of working with her, and she’s consistently a delight—friendly, knowledgeable, and immensely capable. She truly elevates the entire Qualified experience. Reseña recopilada por y alojada en G2.com.

A downside to Qualified is that it’s a little pricey. However, compared to other players in the space, like Drift, the pricing is on par for a solution at this level. More importantly, the value Qualified delivers far outweighs the cost. The seamless integration, exceptional product quality, and top-notch Customer Success Team and Process make it worth the investment. Reseña recopilada por y alojada en G2.com.

We had an incredible experience with the customer success team, especially Britany, who made our implementation process seamless and efficient. Despite the tight timeline during the holidays, Britany kept us on track, ensuring all action items and deadlines were met.

She went above and beyond, providing excellent sales enablement training for both our Sales and BDR teams, which has already made a noticeable impact. The results speak for themselves—our AI agent is now booking meetings for us 24/7, even in multiple languages we don't speak!

This implementation has exceeded our expectations, and we’re thrilled with the results. Thank you, Britany, and the entire team, for your outstanding support! Reseña recopilada por y alojada en G2.com.

no downsides really - Great tool that integrates seamlessly with helps us turn website traffic into pipeline Reseña recopilada por y alojada en G2.com.

Nos migramos a Qualified después de tener una experiencia difícil con otra plataforma. Qualified ha cumplido todas sus promesas y nuestra CSM Jennifer ha sido increíble en cada paso del camino. Ella siempre es muy conocedora, feliz de ayudarnos a desarrollar nuevas reglas, explicarnos cualquier cambio propuesto y es muy receptiva. Su integración con Salesforce también ha sido un gran éxito. Al incorporar Qualified, hemos podido construir credibilidad con nuestros equipos internos. La implementación fue sencilla y Jennifer nos guió en cada paso. 10/10 recomiendo Qualified y Jennifer. Reseña recopilada por y alojada en G2.com.

No hay inconvenientes. Es una herramienta que se anuncia tal cual. Fácil de usar y configurar. Reseña recopilada por y alojada en G2.com.

Qualified fue muy práctico cuando se trató de responder a cualquier pregunta que nuestro equipo de marketing tenía al configurar este chatbot. Kayln Selor fue una arquitecta de éxito increíble y se reunió con mi equipo y conmigo al menos una vez a la semana. Ya sea configurando reglas, objetivos y contenido para nuestra IA (Valerie), Kayln superó nuestras expectativas y lanzó nuestro chatbot el día que deseábamos. Valerie ha estado en vivo durante unos 4 días y ya ha tenido más de 100 conversaciones y ha reservado más de 20 reuniones. Esto es más de lo que podríamos haber esperado y estamos muy satisfechos con los resultados. Cuando se trata de rastrear y revisar los chats que Valerie ha realizado, es muy sencillo ver toda la conversación y corregir cualquier error que haya cometido. Reseña recopilada por y alojada en G2.com.

Creo que el único problema que enfrentamos en el camino fue tener problemas de conexión al sincronizar los calendarios de Outlook con Qualified. Aunque esto se resolvió rápidamente y Kayln y su equipo fueron de gran ayuda y recomendaría Qualified a cualquier equipo que esté buscando chat en vivo o chat de IA en sus páginas web. Reseña recopilada por y alojada en G2.com.

El producto cuenta con características y soporte de siguiente nivel. Qualified se destaca en lo que hace y está innovando continuamente con nuevas características. Cada vez que surge algo nuevo que queremos utilizar o implementar, ya está disponible, en la hoja de ruta próxima, o respaldado rápidamente como una solicitud de característica por nuestro QSA.

Pero lo que realmente distingue a Qualified es el soporte excepcional que hemos recibido del Arquitecto de Éxito de Qualified, Shawn Gray. Es increíblemente receptivo, entiende nuestros objetivos a corto y largo plazo, y constantemente proporciona sugerencias sobre cómo podemos llevar nuestra estrategia al siguiente nivel. ¡Realmente se siente como una extensión del equipo de Culture Amp! Reseña recopilada por y alojada en G2.com.

Nada hasta ahora. Lo más mínimo que puedo notar es que se necesita mucho esfuerzo manual para examinar las conversaciones y entender las tendencias de los temas. Reseña recopilada por y alojada en G2.com.

Lanzamos en tres semanas y ha sido uno de los lanzamientos más fáciles que he hecho. La plataforma es realmente fácil de usar, configurar y hacer cambios.

Nuestro Arquitecto de Éxito Calificado fue la mejor parte. Estuvo con nosotros en cada paso del camino: configurándonos, proporcionando mejores prácticas y consejos, respondiendo a todas las preguntas, siendo flexible, trabajando con el soporte al cliente y ayudándonos a encontrar soluciones.

Esto es solo el comienzo. Hay tantas cosas para las que podemos usar esto: desde experiencias personalizadas para diferentes páginas y sitios localizados hasta opciones de ABM y upsell. Se implementa con gran parte de nuestra pila tecnológica existente, añadiendo aún más uso.

No puedo esperar por el año que viene y ver a dónde nos puede llevar Qualified. Reseña recopilada por y alojada en G2.com.

¡Que no lo obtuve antes! Hay algunas cosas que nos gustaría tener que no existen en Qualified, pero todo lo que se nos ocurrió, nuestro gerente de cuenta está trabajando para agregarlo como funcionalidad. Esto es muy útil. Reseña recopilada por y alojada en G2.com.