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Best Social Commerce Platforms for for Small Business

Subhransu Sahu
SS
Researched and written by Subhransu Sahu

Products classified in the overall Social Commerce Platforms category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Social Commerce Platforms to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Social Commerce Platforms category.

In addition to qualifying for inclusion in the Social Commerce Platforms category, to qualify for inclusion in the Small Business Social Commerce Platforms category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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10 Listings in Small Business Social Commerce Platforms Available

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Sprinklr Social
By Sprinklr
(1,007)4.0 out of 5
Optimized for quick response
7th Easiest To Use in Social Commerce Platforms software
Save to My Lists
Entry Level Price:$199.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with

    Users
    • Social Media Specialist
    • Social Media Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 51% Enterprise
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sprinklr Social is a platform that consolidates all social media channels into a single platform, simplifying the process of monitoring, managing, and engaging with audiences across various networks.
    • Reviewers like Sprinklr Social's comprehensive moderation tools, including advanced filtering, AI-powered sentiment analysis, and automated moderation rules, which enable efficient management of large volumes of interactions.
    • Users reported that the platform's complexity and ease of implementation or integration can be overwhelming for new users, requiring significant time and effort to master.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sprinklr Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    151
    Features
    88
    Social Media Management
    67
    Analytics
    66
    Centralized Management
    65
    Cons
    Missing Features
    61
    Learning Curve
    52
    Complexity
    50
    Not User-Friendly
    45
    Complex Usage
    41
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sprinklr Social features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.0
    7.1
    Omnichannel
    Average: 8.2
    7.8
    Types
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sprinklr
    Company Website
    Year Founded
    2009
    HQ Location
    New York
    Twitter
    @Sprinklr
    38,899 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,628 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with

Users
  • Social Media Specialist
  • Social Media Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 51% Enterprise
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sprinklr Social is a platform that consolidates all social media channels into a single platform, simplifying the process of monitoring, managing, and engaging with audiences across various networks.
  • Reviewers like Sprinklr Social's comprehensive moderation tools, including advanced filtering, AI-powered sentiment analysis, and automated moderation rules, which enable efficient management of large volumes of interactions.
  • Users reported that the platform's complexity and ease of implementation or integration can be overwhelming for new users, requiring significant time and effort to master.
Sprinklr Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
151
Features
88
Social Media Management
67
Analytics
66
Centralized Management
65
Cons
Missing Features
61
Learning Curve
52
Complexity
50
Not User-Friendly
45
Complex Usage
41
Sprinklr Social features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.0
7.1
Omnichannel
Average: 8.2
7.8
Types
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Sprinklr
Company Website
Year Founded
2009
HQ Location
New York
Twitter
@Sprinklr
38,899 Twitter followers
LinkedIn® Page
www.linkedin.com
4,628 employees on LinkedIn®
Later Social
By Later Influence
(307)4.5 out of 5
2nd Easiest To Use in Social Commerce Platforms software
View top Consulting Services for Later Social
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Later is a social media marketing and commerce platform that helps business owners, creators, agencies, and social media teams grow their brands and businesses online. Later helps you save time and g

    Users
    • Owner
    • Founder
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 83% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Later Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Scheduling
    7
    Easy Scheduling
    4
    Post Scheduling
    4
    Social Media Management
    4
    Cons
    Expensive
    2
    Limitations/Restrictions
    2
    Linking Issues
    2
    Missing Features
    2
    Not User-Friendly
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Later Social features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Omnichannel
    Average: 8.2
    9.2
    Types
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Later Influence
    Year Founded
    2014
    HQ Location
    Boston, MA
    Twitter
    @latermedia
    37,925 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,692 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Later is a social media marketing and commerce platform that helps business owners, creators, agencies, and social media teams grow their brands and businesses online. Later helps you save time and g

Users
  • Owner
  • Founder
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 83% Small-Business
  • 13% Mid-Market
Later Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Scheduling
7
Easy Scheduling
4
Post Scheduling
4
Social Media Management
4
Cons
Expensive
2
Limitations/Restrictions
2
Linking Issues
2
Missing Features
2
Not User-Friendly
2
Later Social features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.5
Omnichannel
Average: 8.2
9.2
Types
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Later Influence
Year Founded
2014
HQ Location
Boston, MA
Twitter
@latermedia
37,925 Twitter followers
LinkedIn® Page
www.linkedin.com
1,692 employees on LinkedIn®
Read Later Social Reviews

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Dash Social
By Dash Social
(338)4.7 out of 5
3rd Easiest To Use in Social Commerce Platforms software
Save to My Lists
Entry Level Price:$499.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dash Social is a social media management platform that equips brands with intelligence and speed to stay ahead of the curve. Through its sophisticated cross-channel insights and workflow tools, Dash S

    Users
    • Social Media Manager
    • Social Media Coordinator
    Industries
    • Apparel & Fashion
    • Cosmetics
    Market Segment
    • 41% Small-Business
    • 38% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dash Hudson is a platform that provides scheduling, curating, and analyzing tools for social media content.
    • Reviewers like the user-friendly interface, the AI tools for performance prediction, the ability to manage multiple channels, and the quick and dedicated customer service.
    • Reviewers experienced issues with bugs causing posts not to go live as expected, difficulty in integrating with other platforms, limited metrics for certain social media platforms, and a desire for more detailed analytics for Instagram stories.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dash Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    69
    Analytics
    43
    Customer Support
    41
    Features
    39
    Helpful
    35
    Cons
    Missing Features
    27
    Instagram Limitations
    26
    Feature Limitations
    20
    Limited Features
    18
    Lack of Features
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dash Social features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Omnichannel
    Average: 8.2
    8.9
    Types
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dash Social
    Company Website
    Year Founded
    2013
    HQ Location
    Halifax, NS
    Twitter
    @DashSocialHQ
    1,897 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    253 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dash Social is a social media management platform that equips brands with intelligence and speed to stay ahead of the curve. Through its sophisticated cross-channel insights and workflow tools, Dash S

Users
  • Social Media Manager
  • Social Media Coordinator
Industries
  • Apparel & Fashion
  • Cosmetics
Market Segment
  • 41% Small-Business
  • 38% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dash Hudson is a platform that provides scheduling, curating, and analyzing tools for social media content.
  • Reviewers like the user-friendly interface, the AI tools for performance prediction, the ability to manage multiple channels, and the quick and dedicated customer service.
  • Reviewers experienced issues with bugs causing posts not to go live as expected, difficulty in integrating with other platforms, limited metrics for certain social media platforms, and a desire for more detailed analytics for Instagram stories.
Dash Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
69
Analytics
43
Customer Support
41
Features
39
Helpful
35
Cons
Missing Features
27
Instagram Limitations
26
Feature Limitations
20
Limited Features
18
Lack of Features
15
Dash Social features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
8.8
Omnichannel
Average: 8.2
8.9
Types
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Dash Social
Company Website
Year Founded
2013
HQ Location
Halifax, NS
Twitter
@DashSocialHQ
1,897 Twitter followers
LinkedIn® Page
www.linkedin.com
253 employees on LinkedIn®
Manychat
By ManyChat
(150)4.6 out of 5
8th Easiest To Use in Social Commerce Platforms software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Manychat is the #1 omnichannel platform for D2C brands, Retail stores, Non-profits, Restaurants, Real Estate companies in the world. Founded in 2016, Manychat powers over 1 billion conversations eve

    Users
    • Owner
    • Founder
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 90% Small-Business
    • 8% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Manychat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Automation
    6
    Helpful
    5
    Automation Features
    4
    Easy Setup
    4
    Cons
    Expensive
    5
    Limited Features
    5
    Pricing Issues
    5
    Limited Integration
    3
    Limited Integrations
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Manychat features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ManyChat
    Year Founded
    2016
    HQ Location
    Palo Alto, US
    Twitter
    @ManyChatHQ
    3,487 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    325 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Manychat is the #1 omnichannel platform for D2C brands, Retail stores, Non-profits, Restaurants, Real Estate companies in the world. Founded in 2016, Manychat powers over 1 billion conversations eve

Users
  • Owner
  • Founder
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 90% Small-Business
  • 8% Mid-Market
Manychat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Automation
6
Helpful
5
Automation Features
4
Easy Setup
4
Cons
Expensive
5
Limited Features
5
Pricing Issues
5
Limited Integration
3
Limited Integrations
3
Manychat features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
0.0
No information available
0.0
No information available
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
ManyChat
Year Founded
2016
HQ Location
Palo Alto, US
Twitter
@ManyChatHQ
3,487 Twitter followers
LinkedIn® Page
www.linkedin.com
325 employees on LinkedIn®
Read Manychat Reviews
Octadesk
By Octadesk
(21)4.4 out of 5
Save to My Lists
Entry Level Price:Starting at R$1,099.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The only AI service platform for all teams: from marketing to sales and after-sales. Centralize conversations and calls, prioritize what matters and automate what you can.

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Octadesk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    10
    Ease of Use
    9
    Customer Support
    6
    Easy Integrations
    6
    Integrations
    6
    Cons
    Not Intuitive
    2
    Required Improvements
    2
    Connectivity Issues
    1
    Expensive
    1
    Frequent Updates
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Octadesk features and usability ratings that predict user satisfaction
    7.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Omnichannel
    Average: 8.2
    9.3
    Types
    Average: 8.5
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Octadesk
    Year Founded
    2008
    HQ Location
    Sao Paulo, SP
    Twitter
    @octadesk
    85 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    102 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The only AI service platform for all teams: from marketing to sales and after-sales. Centralize conversations and calls, prioritize what matters and automate what you can.

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 33% Mid-Market
Octadesk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
10
Ease of Use
9
Customer Support
6
Easy Integrations
6
Integrations
6
Cons
Not Intuitive
2
Required Improvements
2
Connectivity Issues
1
Expensive
1
Frequent Updates
1
Octadesk features and usability ratings that predict user satisfaction
7.5
Has the product been a good partner in doing business?
Average: 9.0
8.3
Omnichannel
Average: 8.2
9.3
Types
Average: 8.5
0.0
No information available
Seller Details
Seller
Octadesk
Year Founded
2008
HQ Location
Sao Paulo, SP
Twitter
@octadesk
85 Twitter followers
LinkedIn® Page
www.linkedin.com
102 employees on LinkedIn®
Read Octadesk Reviews
BIK
By BIK
(53)4.5 out of 5
9th Easiest To Use in Social Commerce Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BIK (bik.ai) is the most intelligent conversational marketing platform helping E-commerce businesses drive multiple ROI. This platform enables a brand to transact automation with Chatbots, manage mult

    Users
    No information available
    Industries
    • Consumer Goods
    • Cosmetics
    Market Segment
    • 62% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • BIK Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Customer Support
    18
    Features
    9
    Automation
    8
    Helpful
    8
    Cons
    Missing Features
    7
    Expensive
    4
    Learning Curve
    4
    Limited Features
    4
    Poor Customer Support
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BIK features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Omnichannel
    Average: 8.2
    8.5
    Types
    Average: 8.5
    4.8
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BIK
    Year Founded
    2019
    HQ Location
    Palo Alto
    Twitter
    @Bikglobal
    39 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    317 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BIK (bik.ai) is the most intelligent conversational marketing platform helping E-commerce businesses drive multiple ROI. This platform enables a brand to transact automation with Chatbots, manage mult

Users
No information available
Industries
  • Consumer Goods
  • Cosmetics
Market Segment
  • 62% Small-Business
  • 28% Mid-Market
BIK Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Customer Support
18
Features
9
Automation
8
Helpful
8
Cons
Missing Features
7
Expensive
4
Learning Curve
4
Limited Features
4
Poor Customer Support
3
BIK features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.5
Omnichannel
Average: 8.2
8.5
Types
Average: 8.5
4.8
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
BIK
Year Founded
2019
HQ Location
Palo Alto
Twitter
@Bikglobal
39 Twitter followers
LinkedIn® Page
www.linkedin.com
317 employees on LinkedIn®
Read BIK Reviews
Tagshop
By Tagshop
(115)4.9 out of 5
1st Easiest To Use in Social Commerce Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tagshop is a full-funnel UGC platform for eCommerce brands to source, sell and scale User-generated content across marketing touchpoints. Users trust real shopping experiences before buying. Build tru

    Users
    No information available
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 54% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Tagshop Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    40
    UGC Management
    34
    Engagement
    25
    Helpful
    24
    Customer Support
    20
    Cons
    Missing Features
    9
    Limited Integration
    7
    Limited Integrations
    7
    Technical Issues
    7
    Integration Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tagshop features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.6
    Omnichannel
    Average: 8.2
    9.9
    Types
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Tagshop
    Year Founded
    2018
    HQ Location
    Covina, US
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tagshop is a full-funnel UGC platform for eCommerce brands to source, sell and scale User-generated content across marketing touchpoints. Users trust real shopping experiences before buying. Build tru

Users
No information available
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 54% Small-Business
  • 37% Mid-Market
Tagshop Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
40
UGC Management
34
Engagement
25
Helpful
24
Customer Support
20
Cons
Missing Features
9
Limited Integration
7
Limited Integrations
7
Technical Issues
7
Integration Issues
5
Tagshop features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.6
Omnichannel
Average: 8.2
9.9
Types
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Tagshop
Year Founded
2018
HQ Location
Covina, US
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
Read Tagshop Reviews
Bazaarvoice
By Bazaarvoice
(796)4.2 out of 5
12th Easiest To Use in Social Commerce Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Ac

    Users
    • Marketing Manager
    • Digital Marketing Manager
    Industries
    • Consumer Goods
    • Retail
    Market Segment
    • 40% Mid-Market
    • 37% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Bazaarvoice is a platform that collects and syndicates product reviews to retailers, providing a comprehensive network for review management.
    • Users like the ease of implementation, the ability to syndicate reviews to various retailers, and the responsive customer support team that assists with most issues within a few days.
    • Reviewers mentioned that the user interface can be clunky and difficult to navigate, the process to launch campaigns is lengthy, and there are occasional issues with review syndication and quality of reviews.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Bazaarvoice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    60
    Review Management
    59
    Helpful
    52
    Reviews
    43
    Customer Support
    42
    Cons
    Poor Customer Support
    38
    Expensive
    27
    Not User-Friendly
    27
    Poor Response System
    26
    Inadequate Support
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Bazaarvoice features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    6.9
    Omnichannel
    Average: 8.2
    7.8
    Types
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Bazaarvoice
    Company Website
    Year Founded
    2005
    HQ Location
    Austin, Texas
    Twitter
    @Bazaarvoice
    19,726 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,776 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Ac

Users
  • Marketing Manager
  • Digital Marketing Manager
Industries
  • Consumer Goods
  • Retail
Market Segment
  • 40% Mid-Market
  • 37% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Bazaarvoice is a platform that collects and syndicates product reviews to retailers, providing a comprehensive network for review management.
  • Users like the ease of implementation, the ability to syndicate reviews to various retailers, and the responsive customer support team that assists with most issues within a few days.
  • Reviewers mentioned that the user interface can be clunky and difficult to navigate, the process to launch campaigns is lengthy, and there are occasional issues with review syndication and quality of reviews.
Bazaarvoice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
60
Review Management
59
Helpful
52
Reviews
43
Customer Support
42
Cons
Poor Customer Support
38
Expensive
27
Not User-Friendly
27
Poor Response System
26
Inadequate Support
25
Bazaarvoice features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
6.9
Omnichannel
Average: 8.2
7.8
Types
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Bazaarvoice
Company Website
Year Founded
2005
HQ Location
Austin, Texas
Twitter
@Bazaarvoice
19,726 Twitter followers
LinkedIn® Page
www.linkedin.com
1,776 employees on LinkedIn®
Read Bazaarvoice Reviews
CommentSold
By CommentSold
(78)4.7 out of 5
4th Easiest To Use in Social Commerce Platforms software
Save to My Lists
Entry Level Price:$49 + 5% of sales /m...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CommentSold is the North American leader of live selling technology, with over 4,000 retailers, more than 150M items sold, and $3.5B+ in lifetime GMV. CommentSold’s technology continues to provide bus

    Users
    • Owner
    • Business Owner
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 100% Small-Business
    • 1% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CommentSold Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    This product has not yet received any positive sentiments.
    Cons
    Billing Issues
    1
    Expensive
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CommentSold features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    7.6
    Omnichannel
    Average: 8.2
    7.5
    Types
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CommentSold
    Year Founded
    2017
    HQ Location
    Huntsville, Alabama
    Twitter
    @CommentSold
    198 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    121 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CommentSold is the North American leader of live selling technology, with over 4,000 retailers, more than 150M items sold, and $3.5B+ in lifetime GMV. CommentSold’s technology continues to provide bus

Users
  • Owner
  • Business Owner
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 100% Small-Business
  • 1% Enterprise
CommentSold Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons
Billing Issues
1
Expensive
1
Poor Customer Support
1
CommentSold features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
7.6
Omnichannel
Average: 8.2
7.5
Types
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
CommentSold
Year Founded
2017
HQ Location
Huntsville, Alabama
Twitter
@CommentSold
198 Twitter followers
LinkedIn® Page
www.linkedin.com
121 employees on LinkedIn®
Read CommentSold Reviews
Nosto
By Nosto Solutions
(218)4.6 out of 5
5th Easiest To Use in Social Commerce Platforms software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nosto is an AI-driven Commerce Experience Platform (CXP) that enables brands to increase sales and customer lifetime value through personalized shopping experiences. Our comprehensive platforms offer

    Users
    • Marketing Manager
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 48% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Nosto Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    3
    Customization
    3
    Ease of Use
    3
    Engagement
    3
    Experience
    3
    Cons
    Bug Issues
    2
    Increased Costs
    2
    Poor Interface
    2
    Slow Performance
    2
    User Difficulty
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Nosto features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Omnichannel
    Average: 8.2
    10.0
    Types
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Nosto Solutions
    Company Website
    Year Founded
    2013
    HQ Location
    Helsinki, Southern Finland
    Twitter
    @NostoSolutions
    2,453 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    201 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nosto is an AI-driven Commerce Experience Platform (CXP) that enables brands to increase sales and customer lifetime value through personalized shopping experiences. Our comprehensive platforms offer

Users
  • Marketing Manager
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 48% Small-Business
  • 45% Mid-Market
Nosto Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
3
Customization
3
Ease of Use
3
Engagement
3
Experience
3
Cons
Bug Issues
2
Increased Costs
2
Poor Interface
2
Slow Performance
2
User Difficulty
2
Nosto features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
10.0
Omnichannel
Average: 8.2
10.0
Types
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Nosto Solutions
Company Website
Year Founded
2013
HQ Location
Helsinki, Southern Finland
Twitter
@NostoSolutions
2,453 Twitter followers
LinkedIn® Page
www.linkedin.com
201 employees on LinkedIn®
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