BIK Reviews & Product Details

Their helpdesk that has all data in one place, the easy to set up journeys and widgets. Review collected by and hosted on G2.com.

The UI can be a little better, wrt campaigns dashboard. Review collected by and hosted on G2.com.

The best thing about BIK is that it gets all things under one roof with insane flexibilities. WhatsApp, Email, Instagram, Facebook, all platforms are integrated so the support inbox is just one and the flow builder make it simpler for myself to go WhatsApp campaigns. They even help in building flows if we are stuck somewhere and we use it everyday. Not a lot of platforms have the entire feature set that BIK has. Review collected by and hosted on G2.com.

So far everything is fine and there is nothing to not like about the tool. Review collected by and hosted on G2.com.

The tool is very good and easy to use. We can get the whole work done and implement easily. The customer support is very good and ready to help. We use Bik everyday and it helps us ease the day to day operations. The Flows and Campaign creation features are good to use. We were able to integrate with Shopify and it is good. Review collected by and hosted on G2.com.

The team can give us suggestions to build more and scale more on bik which would help us grow the brand. Review collected by and hosted on G2.com.

I have used plenty of softwares for my business, but nothing comes close to what bik offers. Their system is seamless and integrates with no hassles. All our marketing is done through Bik like WhatsApp , sms , email and social media platforms. It's like a one stop for all your marketing needs. The support team is the best, always available- kudos to Sudharshan and vidushi from the team. Review collected by and hosted on G2.com.

Nothing so far ! They are too good to be honest. Review collected by and hosted on G2.com.

They offer a highly reliable tool with excellent support services. Review collected by and hosted on G2.com.

Nothing as of now. The tool is working as per our expection Review collected by and hosted on G2.com.

The centralised theme makes it a great tool for startups who are looking to go cost effective. Everything can be managed from a single tool. But, has huge list of cons rather than pros. Review collected by and hosted on G2.com.

New in the industry, lacks industry standard features. Claims to have "AI" and to be at par with MarTech leaders but that is completely untrue. Review collected by and hosted on G2.com.

I am thrilled to share my positive experience with BIK. From the moment I engaged with their services, I was impressed by their professionalism, efficiency, and dedication to customer satisfaction. The team at BIK goes above and beyond to deliver exceptional results. Their attention to detail and commitment to quality are truly commendable. I highly recommend BIK to anyone seeking top-notch products/services and a seamless experience.

Our customer retention has certainly improved and the automations make it all the way more effective for the customers and saves a lot of time and manpower for the team. Special thanks to Flossy, Viv and Sudarshan for being on standby support whenever needed.

Thank you, BIK, for exceeding my expectations!

- Mahima Pandey

Co-founder

Nuts over Mutts Review collected by and hosted on G2.com.

It has multiple features. It would be really helpful if one could get a handy tutorial to explore.

Otherwise the team is kind enough to run through the processes again :)

So no complaints. Review collected by and hosted on G2.com.

We at Conscious Chemist have found a game-changer in BIK, the WhatsApp, email, and Instagram automation platform. The dynamic team behind BIK consistently delivers valuable insights, promptly incorporating our feedback into new initiatives. Their proactive approach not only enhances customer engagement but also plays a pivotal role in significantly boosting revenue. BIK has become an indispensable asset, helping the way we connect with our audience and drive results in the ever-evolving skincare industry. The time we invest in 'Customer Success' has markedly decreased, thanks to the potent chatbot options and automation flows provided by BIK. These features have proven instrumental in enhancing customer retention for our brand. Review collected by and hosted on G2.com.

There are no significant complaints, aside from occasional dashboard errors. Review collected by and hosted on G2.com.

My experience with the WhatsApp broadcasts and automated journeys have been the best. It has a ton of events and customer segmentation that gives me an upper hand on both my retention marketing activities and to a large extent the customer experience (complaints and interactions). The team is proactive and straightforward on any tasks Review collected by and hosted on G2.com.

I haven't found anything that i don't like Review collected by and hosted on G2.com.

BIK's user-friendly interface and intuitive design make it incredibly easy to navigate and utilize its powerful marketing automation tools. Review collected by and hosted on G2.com.

BIK offers a robust platform, though mastering it can take some time. One notable issue is the delay in implementing certain feature requests, though the team approaches these with genuine enthusiasm. Additionally, the frequent updates and new features can be overwhelming to keep track of. Review collected by and hosted on G2.com.