Best Social Commerce Platforms
Social commerce platforms help companies improve online sales by using social media platforms such as Facebook, Instagram, or Twitter. This type of software allows sellers to connect and engage with buyers and influencers through social media by using user-generated content, shoppable posts, live streams, referrals, gamification, and sometimes augmented reality (AR) or virtual reality (VR) technology. Social commerce platforms are used by marketing teams to create and monitor social media campaigns and product managers to ensure that the data shared on social media is accurate and complies with brand guidelines.
This type of software should not be confused with social media management and social media marketing solutions, which do not focus on e-commerce. Social commerce platforms integrate with product information management (PIM) software to sync product data and e-commerce platforms to process orders placed on social media platforms.
To qualify for inclusion in the Social Commerce Platforms category, a product must:
Best Social Commerce Platforms At A Glance
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Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with
Sprinklr Social is a platform used for managing social media marketing activities, including publishing, scheduling, and reviewing engagement dashboards. Reviewers frequently mention the platform's robust automation capabilities, customizable dashboards, and the ability to manage multiple social channels in one place, saving significant time and improving efficiency. Reviewers experienced a steep learning curve with the platform, finding it complex and not always intuitive, with some reporting issues with slow performance when handling large datasets and occasional support or bug issues.
38,182 Twitter followers
The only AI service platform for all teams: from marketing to sales and after-sales. Centralize conversations and calls, prioritize what matters and automate what you can.
84 Twitter followers
Later is a social media marketing and commerce platform that helps business owners, creators, agencies, and social media teams grow their brands and businesses online. Later helps you save time and
Later Social is a social media management tool that allows users to schedule posts across multiple platforms and provides features such as AI integration, user-friendly interface, and easy setup. Reviewers appreciate the ability to schedule posts across different platforms, the user-friendly interface, the easy setup, and the AI integration that provides multiple caption options. Users mentioned issues with the platform such as the inability to post PDF files on LinkedIn, the need for better analytics, and occasional unlinking of accounts.
38,139 Twitter followers
Emplifi’s unified platform helps brands connect with customers through every touchpoint. Boost engagement and drive awareness with intuitive tools that increase efficiency for your social media team.
Dash Social is a social media management platform that equips brands with intelligence and speed to stay ahead of the curve. Through its sophisticated cross-channel insights and workflow tools, Dash S
1,865 Twitter followers
Manychat is the #1 omnichannel platform for D2C brands, Retail stores, Non-profits, Restaurants, Real Estate companies in the world. Founded in 2016, Manychat powers over 1 billion conversations eve
3,701 Twitter followers
MikMak, a SPINS company, provides real-time commerce intelligence and orchestration software to help brands grow in real-time. Operating in 100+ countries with 8,000+ media and retailer partners world
950 Twitter followers
BIK (bik.ai) is the most intelligent conversational marketing platform helping E-commerce businesses drive multiple ROI. This platform enables a brand to transact automation with Chatbots, manage mult
BIK is a marketing automation and CRM platform that integrates various platforms like WhatsApp, Instagram, Facebook, and Emails for customer support and campaign management. Reviewers appreciate the ease of use, quick customer support, and the constant addition of new features that have directly impacted the way they use the platform, along with the integration with other services like Shopify and Meta. Reviewers mentioned issues such as the tedious task of copying and pasting data for tracking campaign performance, dependence on a third party for the SMS part, occasional WhatsApp message delivery failures, and the disappearance of messages older than three months.
45 Twitter followers
Storyly is an AI-powered content experience platform for mobile commerce. Built for mobile-first engagement, it enables smart, goal-driven, and contextually-personalized content flows within apps and
5,429 Twitter followers
Commerce is facing its biggest shift in a generation. The way shoppers discover products is being completely upended by AI, creating a new 'front door' to every brand. At the same time, consumers are
Bazaarvoice is a platform that collects and syndicates reviews, allowing users to monitor and control the publication of reviews and ratings on their site. Reviewers appreciate the ease of integration and navigation of Bazaarvoice, its useful syndication feature, and the opportunity it provides to engage directly on customer sites and syndicate reviews. Users mentioned issues with Bazaarvoice's user interface, confusing functionality, poor customer service, rigid business practices, and complex setup and integration process.
19,209 Twitter followers
CommentSold is the North American leader of live selling technology, with over 4,000 retailers, more than 150M items sold, and $3.5B+ in lifetime GMV. CommentSold’s technology continues to provide bus
196 Twitter followers
They say you have to crawl before you can walk. But with PriceSpider’s proprietary crawl tech, brands sprint toward higher revenue and profit margins by gaining access to every data point they need. T
Verint® Channel Automation™ unifies your customer interactions across channels in a single agent workspace. It powers consistent conversations, leverages automation, and deploys staff flexibly all wit
7,754 Twitter followers
Nosto is an AI-driven Commerce Experience Platform (CXP) that enables brands to increase sales and customer lifetime value through personalized shopping experiences. Our comprehensive platforms offer
2,402 Twitter followers
Tagshop AI is an advanced AI ad generator designed to help increase conversions with high quality video ads using realistic AI avatars. Instead of relying on traditional shoots, actors, or editing too
Tagshop AI is a tool that generates user-generated content-style video ads and maintains brand consistency across campaigns. Reviewers appreciate the speed and scalability of Tagshop AI, its ability to generate high-quality videos quickly, and its affordability, with some users creating up to 90 videos daily. Users reported a desire for more customization in gestures and expressions, occasional slow rendering, and issues with image quality and avatar appearance.
