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Best Outbound Call Tracking Software - Page 6

Julie Jung
JJ
Researched and written by Julie Jung

Outbound call tracking software allows users to call leads directly through the solution and record call and prospect data. These solutions are used to quickly contact prospective customers to get a jump on a sales opportunity. Outbound call tracking products provide click-to-call features for fast dialing, generate local numbers for more likely responses, and automate voicemails and follow-up emails. In addition, products can record calls for training purposes and sort prospects based on the probability of a successful sale. Outbound call tracking solutions are most commonly used for inside sales representatives and telemarketers interested in converting new customers. CRM integrations are very common, particularly when being used to store prospect information and notes regarding past phone calls.

To qualify as an outbound call tracking solution, a product must:

Allow users to place calls directly from the platform
Track call interaction data
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Best Outbound Call Tracking Software At A Glance

Highest Performer:
Easiest to Use:
Top Trending:
Best Free Software:
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Easiest to Use:
Top Trending:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
173 Listings in Outbound Call Tracking Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A native click-to-call app in Salesforce. Softphone, local caller ID, voicemail drop and more

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Small-Business
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Fastcall Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Integrations
    1
    Features
    1
    Integrations
    1
    Salesforce Integration
    1
    Text Messaging
    1
    Cons
    Call Connectivity Issues
    1
    Call Issues
    1
    Call Quality Issues
    1
    Delays
    1
    Recording Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fastcall features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Personalization
    Average: 8.8
    9.3
    Record Prospect Data
    Average: 8.8
    8.8
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    FastCall
    Year Founded
    2012
    HQ Location
    Hollywood, CA
    Twitter
    @fastcall411
    104 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    22 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A native click-to-call app in Salesforce. Softphone, local caller ID, voicemail drop and more

Users
No information available
Industries
No information available
Market Segment
  • 50% Small-Business
  • 43% Mid-Market
Fastcall Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Integrations
1
Features
1
Integrations
1
Salesforce Integration
1
Text Messaging
1
Cons
Call Connectivity Issues
1
Call Issues
1
Call Quality Issues
1
Delays
1
Recording Issues
1
Fastcall features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.4
Personalization
Average: 8.8
9.3
Record Prospect Data
Average: 8.8
8.8
Information Locater
Average: 8.7
Seller Details
Seller
FastCall
Year Founded
2012
HQ Location
Hollywood, CA
Twitter
@fastcall411
104 Twitter followers
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Augutech is a cloud-based predictive dialer suitable for small to midsize businesses. Key features include inbound and outbound calling, automatic dialing, call recording and performance analytics.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 40% Enterprise
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Augutech.io features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Augutech
    HQ Location
    N/A
    Twitter
    @AugutechCorp
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Augutech is a cloud-based predictive dialer suitable for small to midsize businesses. Key features include inbound and outbound calling, automatic dialing, call recording and performance analytics.

Users
No information available
Industries
No information available
Market Segment
  • 40% Enterprise
  • 30% Mid-Market
Augutech.io features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Augutech
HQ Location
N/A
Twitter
@AugutechCorp
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fileboard is a sales engagement and smart outreach platform that shortens your sales cycle with tools for productivity and customer insight. Our AI-enabled features allow sales teams to see key engage

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 71% Mid-Market
    • 29% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • 20 Miles features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Personalization
    Average: 8.8
    8.3
    Record Prospect Data
    Average: 8.8
    8.3
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    20Miles
    Year Founded
    2020
    HQ Location
    San Francisco, CA
    Twitter
    @Fileboard
    1,019 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fileboard is a sales engagement and smart outreach platform that shortens your sales cycle with tools for productivity and customer insight. Our AI-enabled features allow sales teams to see key engage

Users
No information available
Industries
No information available
Market Segment
  • 71% Mid-Market
  • 29% Small-Business
20 Miles features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.2
8.3
Personalization
Average: 8.8
8.3
Record Prospect Data
Average: 8.8
8.3
Information Locater
Average: 8.7
Seller Details
Seller
20Miles
Year Founded
2020
HQ Location
San Francisco, CA
Twitter
@Fileboard
1,019 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Diabolocom is an AI-powered cloud-based contact center and customer experience (CX) platform provider. We serve over 350 clients of all sizes, from small businesses to major international enterprises

    Users
    No information available
    Industries
    • Consumer Services
    Market Segment
    • 59% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Diabolocom Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Customer Support
    4
    Customization
    4
    Easy Implementation
    4
    Efficiency
    4
    Cons
    Missing Features
    3
    Customer Service
    2
    Delays
    2
    Limitations
    2
    Limited Customization
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Diabolocom features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Personalization
    Average: 8.8
    7.5
    Record Prospect Data
    Average: 8.8
    7.9
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Paris, FR
    LinkedIn® Page
    www.linkedin.com
    128 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Diabolocom is an AI-powered cloud-based contact center and customer experience (CX) platform provider. We serve over 350 clients of all sizes, from small businesses to major international enterprises

Users
No information available
Industries
  • Consumer Services
Market Segment
  • 59% Mid-Market
  • 28% Small-Business
Diabolocom Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Customer Support
4
Customization
4
Easy Implementation
4
Efficiency
4
Cons
Missing Features
3
Customer Service
2
Delays
2
Limitations
2
Limited Customization
2
Diabolocom features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.9
Personalization
Average: 8.8
7.5
Record Prospect Data
Average: 8.8
7.9
Information Locater
Average: 8.7
Seller Details
Company Website
Year Founded
2005
HQ Location
Paris, FR
LinkedIn® Page
www.linkedin.com
128 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Enghouse Interactive specialize in providing contact center software and service solutions that transforms the customer experience. Enghouse’s customer engagement suite, which can handle large volumes

    Users
    No information available
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 62% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Enghouse Contact Center Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    1
    Accuracy of Information
    1
    AI Efficiency
    1
    AI Integration
    1
    AI Technology
    1
    Cons
    Complex Customization
    1
    Complex Implementation
    1
    Complexity
    1
    Complex Setup
    1
    Customization Difficulty
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Enghouse Contact Center features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Personalization
    Average: 8.8
    10.0
    Record Prospect Data
    Average: 8.8
    10.0
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1984
    HQ Location
    Markham
    Twitter
    @EnghouseInterac
    2,447 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,215 employees on LinkedIn®
    Ownership
    ENGH (TSE)
Product Description
How are these determined?Information
This description is provided by the seller.

Enghouse Interactive specialize in providing contact center software and service solutions that transforms the customer experience. Enghouse’s customer engagement suite, which can handle large volumes

Users
No information available
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 62% Mid-Market
  • 23% Enterprise
Enghouse Contact Center Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
1
Accuracy of Information
1
AI Efficiency
1
AI Integration
1
AI Technology
1
Cons
Complex Customization
1
Complex Implementation
1
Complexity
1
Complex Setup
1
Customization Difficulty
1
Enghouse Contact Center features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.2
10.0
Personalization
Average: 8.8
10.0
Record Prospect Data
Average: 8.8
10.0
Information Locater
Average: 8.7
Seller Details
Year Founded
1984
HQ Location
Markham
Twitter
@EnghouseInterac
2,447 Twitter followers
LinkedIn® Page
www.linkedin.com
1,215 employees on LinkedIn®
Ownership
ENGH (TSE)
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Alvaria Cloud is a web-based customer engagement center suitable for organizations with 100 or more concurrent and named users. The system is a complete set of customer service capabilities including

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 70% Enterprise
    • 20% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Alvaria Intelligence Platform features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Personalization
    Average: 8.8
    8.3
    Record Prospect Data
    Average: 8.8
    8.8
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2021
    HQ Location
    Atlanta, US
    Twitter
    @Alvaria_Inc
    284 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    52 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Alvaria Cloud is a web-based customer engagement center suitable for organizations with 100 or more concurrent and named users. The system is a complete set of customer service capabilities including

Users
No information available
Industries
No information available
Market Segment
  • 70% Enterprise
  • 20% Mid-Market
Alvaria Intelligence Platform features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.8
Personalization
Average: 8.8
8.3
Record Prospect Data
Average: 8.8
8.8
Information Locater
Average: 8.7
Seller Details
Year Founded
2021
HQ Location
Atlanta, US
Twitter
@Alvaria_Inc
284 Twitter followers
LinkedIn® Page
www.linkedin.com
52 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Today Alvaria has two proven and feature rich platforms that many of our customers rely on every day for inbound service and outbound engagement, Aspect Unified IP and Noble CC. Alvaria has taken the

    Users
    No information available
    Industries
    • Financial Services
    Market Segment
    • 67% Enterprise
    • 33% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Aspect Unified IP Contact Center features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Personalization
    Average: 8.8
    8.9
    Record Prospect Data
    Average: 8.8
    9.4
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2021
    HQ Location
    Atlanta, US
    Twitter
    @Alvaria_Inc
    284 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    52 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Today Alvaria has two proven and feature rich platforms that many of our customers rely on every day for inbound service and outbound engagement, Aspect Unified IP and Noble CC. Alvaria has taken the

Users
No information available
Industries
  • Financial Services
Market Segment
  • 67% Enterprise
  • 33% Mid-Market
Aspect Unified IP Contact Center features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.2
8.9
Personalization
Average: 8.8
8.9
Record Prospect Data
Average: 8.8
9.4
Information Locater
Average: 8.7
Seller Details
Year Founded
2021
HQ Location
Atlanta, US
Twitter
@Alvaria_Inc
284 Twitter followers
LinkedIn® Page
www.linkedin.com
52 employees on LinkedIn®
(67)4.8 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CallTools.com Predictive Dialer is a type of telecommunications software solution designed to enhance the efficiency of outbound calling for businesses. This tool automates the dialing process, allowi

    Users
    • CEO
    Industries
    • Real Estate
    • Financial Services
    Market Segment
    • 85% Small-Business
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CallTools Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    8
    Ease of Use
    8
    Helpful
    5
    Intuitive
    4
    Call Recording
    3
    Cons
    Expensive
    2
    Learning Curve
    2
    Audio Issues
    1
    Call Issues
    1
    Dialer Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CallTools features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Personalization
    Average: 8.8
    10.0
    Record Prospect Data
    Average: 8.8
    10.0
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    Irvine, CA
    Twitter
    @CallTools
    309 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CallTools.com Predictive Dialer is a type of telecommunications software solution designed to enhance the efficiency of outbound calling for businesses. This tool automates the dialing process, allowi

Users
  • CEO
Industries
  • Real Estate
  • Financial Services
Market Segment
  • 85% Small-Business
  • 12% Mid-Market
CallTools Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
8
Ease of Use
8
Helpful
5
Intuitive
4
Call Recording
3
Cons
Expensive
2
Learning Curve
2
Audio Issues
1
Call Issues
1
Dialer Limitations
1
CallTools features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
10.0
Personalization
Average: 8.8
10.0
Record Prospect Data
Average: 8.8
10.0
Information Locater
Average: 8.7
Seller Details
Company Website
Year Founded
2015
HQ Location
Irvine, CA
Twitter
@CallTools
309 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. We give you the ability to work from anywhere on any device;

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 47% Small-Business
    • 42% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ITC Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Remote Work
    5
    Affordable
    4
    Convenience
    4
    Efficiency
    4
    Cons
    Poor Connectivity
    5
    Security Concerns
    5
    Internet Dependency
    4
    Connection Issues
    3
    Expensive
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ITC Cloud features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2009
    HQ Location
    Slidell, Louisiana
    Twitter
    @_intelecom_
    47 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    127 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. We give you the ability to work from anywhere on any device;

Users
No information available
Industries
No information available
Market Segment
  • 47% Small-Business
  • 42% Mid-Market
ITC Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Remote Work
5
Affordable
4
Convenience
4
Efficiency
4
Cons
Poor Connectivity
5
Security Concerns
5
Internet Dependency
4
Connection Issues
3
Expensive
3
ITC Cloud features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2009
HQ Location
Slidell, Louisiana
Twitter
@_intelecom_
47 Twitter followers
LinkedIn® Page
www.linkedin.com
127 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    eGain CallTrack™ is a dynamic case management and call tracking solution that helps companies provide quick, high-quality, and cost-efficient resolution of customer issues across traditional and emerg

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 80% Mid-Market
    • 20% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • eGain Call Track Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    2
    Ease of Use
    1
    Easy Integrations
    1
    Easy Setup
    1
    Features
    1
    Cons
    Delays
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • eGain Call Track features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.6
    Personalization
    Average: 8.8
    8.3
    Record Prospect Data
    Average: 8.8
    9.2
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    eGain
    Year Founded
    1997
    HQ Location
    Sunnyvale, CA
    Twitter
    @eGain
    2,506 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    785 employees on LinkedIn®
    Ownership
    NasdaqCM:EGAN
Product Description
How are these determined?Information
This description is provided by the seller.

eGain CallTrack™ is a dynamic case management and call tracking solution that helps companies provide quick, high-quality, and cost-efficient resolution of customer issues across traditional and emerg

Users
No information available
Industries
No information available
Market Segment
  • 80% Mid-Market
  • 20% Enterprise
eGain Call Track Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
2
Ease of Use
1
Easy Integrations
1
Easy Setup
1
Features
1
Cons
Delays
1
eGain Call Track features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.6
Personalization
Average: 8.8
8.3
Record Prospect Data
Average: 8.8
9.2
Information Locater
Average: 8.7
Seller Details
Seller
eGain
Year Founded
1997
HQ Location
Sunnyvale, CA
Twitter
@eGain
2,506 Twitter followers
LinkedIn® Page
www.linkedin.com
785 employees on LinkedIn®
Ownership
NasdaqCM:EGAN
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LeadDesk is a cloud-based contact center software for high volume sales and customer-service. Customers range from SMB to large Enterprise customers. Other major customer industries include; media, se

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 42% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LeadDesk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Features
    3
    User-Friendly
    2
    User Interface
    2
    Access
    1
    Cons
    Poor Customer Support
    2
    Call Functionality
    1
    Call Issues
    1
    Customer Service
    1
    Difficult Learning
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LeadDesk features and usability ratings that predict user satisfaction
    7.1
    Has the product been a good partner in doing business?
    Average: 9.2
    9.7
    Personalization
    Average: 8.8
    8.7
    Record Prospect Data
    Average: 8.8
    8.7
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    LeadDesk
    Year Founded
    2010
    HQ Location
    00500 Helsinki, FI
    Twitter
    @LeadDesk
    459 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    199 employees on LinkedIn®
    Ownership
    HEL: LEADD
Product Description
How are these determined?Information
This description is provided by the seller.

LeadDesk is a cloud-based contact center software for high volume sales and customer-service. Customers range from SMB to large Enterprise customers. Other major customer industries include; media, se

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 42% Small-Business
LeadDesk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Features
3
User-Friendly
2
User Interface
2
Access
1
Cons
Poor Customer Support
2
Call Functionality
1
Call Issues
1
Customer Service
1
Difficult Learning
1
LeadDesk features and usability ratings that predict user satisfaction
7.1
Has the product been a good partner in doing business?
Average: 9.2
9.7
Personalization
Average: 8.8
8.7
Record Prospect Data
Average: 8.8
8.7
Information Locater
Average: 8.7
Seller Details
Seller
LeadDesk
Year Founded
2010
HQ Location
00500 Helsinki, FI
Twitter
@LeadDesk
459 Twitter followers
LinkedIn® Page
www.linkedin.com
199 employees on LinkedIn®
Ownership
HEL: LEADD
Entry Level Price:$199.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Readymode is a cloud-based outbound customer engagement platform for sales teams. Our all-in-one platform empowers businesses to engage smarter, connect more, and grow their revenue. Along with an ind

    Users
    • CEO
    Industries
    • Real Estate
    • Marketing and Advertising
    Market Segment
    • 70% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Readymode Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Efficiency
    37
    Ease of Use
    34
    Time-saving
    27
    Helpful
    26
    Features
    25
    Cons
    Learning Curve
    19
    Call Issues
    13
    Difficult Learning
    13
    Slow Performance
    11
    Slow Loading
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Readymode features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    10.0
    Record Prospect Data
    Average: 8.8
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Readymode
    Company Website
    Year Founded
    2011
    HQ Location
    Vancouver, B.C.
    Twitter
    @goreadymode
    51 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    74 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Readymode is a cloud-based outbound customer engagement platform for sales teams. Our all-in-one platform empowers businesses to engage smarter, connect more, and grow their revenue. Along with an ind

Users
  • CEO
Industries
  • Real Estate
  • Marketing and Advertising
Market Segment
  • 70% Small-Business
  • 29% Mid-Market
Readymode Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Efficiency
37
Ease of Use
34
Time-saving
27
Helpful
26
Features
25
Cons
Learning Curve
19
Call Issues
13
Difficult Learning
13
Slow Performance
11
Slow Loading
10
Readymode features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
10.0
Record Prospect Data
Average: 8.8
0.0
No information available
Seller Details
Seller
Readymode
Company Website
Year Founded
2011
HQ Location
Vancouver, B.C.
Twitter
@goreadymode
51 Twitter followers
LinkedIn® Page
www.linkedin.com
74 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Selling.com is a B2B pipeline generation platform that allows sales teams to address outbound challenges such as lack of accurate data and inefficient process from using multiple sales tools. It helps

    Users
    • Sales Manager
    • Business Development Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Mid-Market
    • 31% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Selling.com is a platform that integrates with various tools and is used for advanced lead searches, data enrichment, and contact verification.
    • Users like the user-friendly interface, the ability to export searches efficiently, and the excellent customer support that responds promptly with clear solutions.
    • Reviewers experienced issues with outdated contacts, inaccurate mobile data, minor bugs and glitches, and limitations in the intent and technographics sections.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Selling.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    40
    Contact Information
    32
    Features
    30
    Helpful
    30
    Data Accuracy
    22
    Cons
    Inaccurate Data
    14
    Outdated Contacts
    12
    Data Inaccuracy
    11
    Inaccuracy
    9
    Outdated Information
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Selling.com features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Personalization
    Average: 8.8
    9.2
    Record Prospect Data
    Average: 8.8
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2019
    HQ Location
    Newton, US
    LinkedIn® Page
    www.linkedin.com
    167 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Selling.com is a B2B pipeline generation platform that allows sales teams to address outbound challenges such as lack of accurate data and inefficient process from using multiple sales tools. It helps

Users
  • Sales Manager
  • Business Development Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Mid-Market
  • 31% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Selling.com is a platform that integrates with various tools and is used for advanced lead searches, data enrichment, and contact verification.
  • Users like the user-friendly interface, the ability to export searches efficiently, and the excellent customer support that responds promptly with clear solutions.
  • Reviewers experienced issues with outdated contacts, inaccurate mobile data, minor bugs and glitches, and limitations in the intent and technographics sections.
Selling.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
40
Contact Information
32
Features
30
Helpful
30
Data Accuracy
22
Cons
Inaccurate Data
14
Outdated Contacts
12
Data Inaccuracy
11
Inaccuracy
9
Outdated Information
8
Selling.com features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.3
Personalization
Average: 8.8
9.2
Record Prospect Data
Average: 8.8
0.0
No information available
Seller Details
Year Founded
2019
HQ Location
Newton, US
LinkedIn® Page
www.linkedin.com
167 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TrackDrive is a Call Tracking Platform that is linked to your existing VOIP provider to manage your call tracking advertising optimization and call routing.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 80% Small-Business
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TrackDrive Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    3
    Easy Setup
    2
    Helpful
    2
    Call Recording
    1
    Ease of Use
    1
    Cons
    Missing Features
    2
    Poor Customer Support
    2
    Not Intuitive
    1
    Recording Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TrackDrive features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    7.0
    Personalization
    Average: 8.8
    8.0
    Record Prospect Data
    Average: 8.8
    8.3
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Colorado Springs, US
    Twitter
    @trackdrivenet
    10 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TrackDrive is a Call Tracking Platform that is linked to your existing VOIP provider to manage your call tracking advertising optimization and call routing.

Users
No information available
Industries
No information available
Market Segment
  • 80% Small-Business
  • 20% Mid-Market
TrackDrive Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
3
Easy Setup
2
Helpful
2
Call Recording
1
Ease of Use
1
Cons
Missing Features
2
Poor Customer Support
2
Not Intuitive
1
Recording Issues
1
TrackDrive features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
7.0
Personalization
Average: 8.8
8.0
Record Prospect Data
Average: 8.8
8.3
Information Locater
Average: 8.7
Seller Details
Year Founded
2016
HQ Location
Colorado Springs, US
Twitter
@trackdrivenet
10 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
Entry Level Price:$75.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Driving Contact Center Performance to Its Peak - CommPeak helps contact centers optimize inbound and outbound communication with cloud-based solutions that boost agent productivity and expand reach. F

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Small-Business
    • 33% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CommPeak features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CommPeak
    Year Founded
    2011
    HQ Location
    Wan Chai, HK
    Twitter
    @CommPeak
    24 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    107 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Driving Contact Center Performance to Its Peak - CommPeak helps contact centers optimize inbound and outbound communication with cloud-based solutions that boost agent productivity and expand reach. F

Users
No information available
Industries
No information available
Market Segment
  • 50% Small-Business
  • 33% Mid-Market
CommPeak features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
CommPeak
Year Founded
2011
HQ Location
Wan Chai, HK
Twitter
@CommPeak
24 Twitter followers
LinkedIn® Page
www.linkedin.com
107 employees on LinkedIn®