Alvaria Intelligence Platform Reviews & Product Details

resources supplied in the cloud, the application runs smooth and improves performance. additional features have improved the experience.great engagement software and it is good to use with optimizing workforce. Review collected by and hosted on G2.com.

RDP doesn't offer seamless windows but a small curve to adjust. The customer portal is a bit clunky but should improve with age.

password reset ability, where users cannot reset a password once expired Review collected by and hosted on G2.com.

Workforce engagement manager is a necessary tool for our success. It's something we use every day and I love that it keeps getting better with every update. It constantly making our jobs easier. Review collected by and hosted on G2.com.

Cloud stability can sometimes be a factor but it's nothing that inhibits our ability to efficiently get work done and with some updates and time, that should not be a factor. Review collected by and hosted on G2.com.

It is a great engagement software and it is good to use with optimising workforce. It can also track the adherance of employee schedules to ensure the right amount of people are being utilised. Review collected by and hosted on G2.com.

Tickets are taking a while to be resolved. Other than that, it is a great software to work with and I know that there will be improvements going forward on how to fix the tickets. Review collected by and hosted on G2.com.

Increased system reliability and reduced internal IT costs. Review collected by and hosted on G2.com.

There have been no downsides to the cloud engagement as of yet. Review collected by and hosted on G2.com.

Cloud support makes it way easier to manage the tool. Most of the heavy lifting is taken away by this process. Product has a lot of options and functionality that a lot of competetitors don't have. Review collected by and hosted on G2.com.

Really nothing to dislike. Great interface and easy to use. Really like the end to end feel of the product and how it integrates with Aspect WFM/WFO. And that is compatable with Aspect QX. Review collected by and hosted on G2.com.

The offered space should be more to compete with other providers Review collected by and hosted on G2.com.

The offered space comparing other competitors and it's price Review collected by and hosted on G2.com.

The cloud-based element allows access from both work and home with zero access issues Review collected by and hosted on G2.com.

Not a downside against Aspect But the cloud-based functionality comes with restrictions in forced by my own workplace around virtual access Review collected by and hosted on G2.com.

The application is very user-friendly and intuitive. It does take time to learn the ins and outs but it is overall easy to use. I would definitely recommend this product. Review collected by and hosted on G2.com.

I like all of the options that are available within the tool. It makes it easy to adapt to your business needs and achieve a solution. Review collected by and hosted on G2.com.

I love the positive impact our customers get with a cross-channel, continuous experience. Review collected by and hosted on G2.com.

I haven't found anything that I don't like about the product at this time. The ease of use through a user friendly UI is great! Review collected by and hosted on G2.com.

I enjoyed the data layout and use of customizing the various aspects of scheduling and performance monitoring Review collected by and hosted on G2.com.

The reverification screens are unreasonable Review collected by and hosted on G2.com.