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20 Miles Reviews & Product Details

20 Miles Overview

What is 20 Miles?

Fileboard is a sales engagement and smart outreach platform that shortens your sales cycle with tools for productivity and customer insight. Our AI-enabled features allow sales teams to see key engagement metrics in real time, know exactly when to follow up, and identify who is most likely to respond. With pre-built and proven workflows, a suite of sales productivity tools, and an award winning salesforce integration, Fileboard makes your process more efficient without breaking your existing one. Our suite of features are made to accommodate your team’s different roles and increase efficiency throughout your process. Join customers like Oracle, NBC, and hundreds more satisfied sales professionals who have seen their sales volume and account size increase with Fileboard.

20 Miles Details
Languages Supported
English
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Product Description

Online presentation distribution, tracking, and management suite.

How do you position yourself against your competitors?

Fileboard is the only platform that provides a patent pending sales process based on actual customer engagement, as well as all the tools required to execute that process successfully.

Competitors provide piecemeal solutions: sales processes are simply user generated sales play books and most lack to provide all the tools required for sales - resulting in reps needing to waste time on switching tools, setting up processes and syncing data.


Seller Details
Seller
20Miles
Year Founded
2020
HQ Location
San Francisco, CA
Twitter
@Fileboard
1,039 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®

Khuram H.
KH
Overview Provided by:
CEO at Fileboard

Recent 20 Miles Reviews

Elion-Jee A.
EA
Elion-Jee A.Mid-Market (51-1000 emp.)
4.5 out of 5
"A reminder of task management abilities."
20 Miles is a great application for alerting us about the daily do and don’ts. Its usage is very beneficial in managing the tasks and its detail. T...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Secure sales with Fileboard trackingb "
I love Fileboard because it helps sellers rate their prospects by calculating which ones are closest to buy and which ones may not be as interested...
Verified User
E
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"Regret making the change to fileboard"
Nothing at the moment. We have had a number of issues and are looking for a new vendor asap.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

20 Miles Media

20 Miles Demo - All the tools you need to be successful in sales in an integrated platform
Saves 1 day a week from switching applications. Fileboard includes a dialer, screenshare, email tracking, content tracking, scheduling, file management and more...
20 Miles Demo - Get a sales process that gets you 30% more win
We tell you what to do next so you follow a consistent sales process, prevent deals from dying and hit targets faster.
20 Miles Demo - Sales task prioritisation based on actual customer engagement
Fileboard tells you what to do next, keeps you laser focused and reduces mental load.
20 Miles Demo - You never have to log again.
Fileboard automatically log your sales activities, your prospect reactions, and even syncs this with your CRM. Spend more time on core selling activities!
20 Miles Demo - You celebrate harder
Sales should be fun! We constantly track and show your sales progress, we motivate you to reach your goals and we help you to celebrate your achievements.
20 Miles Demo - Get the industry’s best Salesforce Integration.
You can use all of Fileboard directly from within Salesforce and automatically sync your opportunities, leads, records and sales activities.
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14 20 Miles Reviews

4.1 out of 5
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14 20 Miles Reviews
4.1 out of 5
14 20 Miles Reviews
4.1 out of 5

Overall Review Sentiment for 20 MilesQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Elion-Jee A.
EA
Software Developer (External Consultant)
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about 20 Miles?

20 Miles is a great application for alerting us about the daily do and don’ts. Its usage is very beneficial in managing the tasks and its detail. The documentation is another excellent feature within this tool. The whole system can run by using its strategies and ideas. Once you have to install the application to the system to run your company. The managing ability is so commendable and we never need to remember the dates of any project. Review collected by and hosted on G2.com.

What do you dislike about 20 Miles?

The application can segment the different parts of the project but it’s very difficult to assess the promotions with task management revenue. Networking across the system plays an important role to begin this tool. Review collected by and hosted on G2.com.

What problems is 20 Miles solving and how is that benefiting you?

20 Miles is an excellent application in making the revolutionary developments in making the promotions. The whole system is up to the mark by using the solid plans and ideas presented by this application. We can communicate with clients easily and there is trouble in making the new strategies while using the previous one. The detailing is very authenticate with promotional values and we can use the plans without any problem because of the documentation and segmentation across the project management. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
EM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 20 Miles?

Nothing at the moment. We have had a number of issues and are looking for a new vendor asap. Review collected by and hosted on G2.com.

What do you dislike about 20 Miles?

My experience with fileboard has been less than ideal after making the switch from a very similar product. Our sales team as well as our operations team has experienced a number of stability issues on calls with our prospective customers to the point that we are looking for alternative solutions before our contract with fileboard has even expired.

I received more complaints from my team in 6 months using fileboard than 2 years using a competing product.

We attempted to part ways mid contract and request a refund for unused access but were rejected and accused of blackmail after I provided two possible outcomes to our situation. One being private resolution and parting ways and second being an honest assessment of my experience with fileboard and wishing we had stuck with the slightly more expensive solution.

Hopefully this saves others some of the headache we experienced as the issues we faced using this tool are far greater than the savings we pocketed making the switch. Review collected by and hosted on G2.com.

What problems is 20 Miles solving and how is that benefiting you?

At this time we are looking to switch off of their platform asap. Review collected by and hosted on G2.com.

Wade P.
WP
Managing Director
Investment Management
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 20 Miles?

The idea of tracking and following how and if clients/prospects are connecting with us over e-mail. It's helpful to see who is connecting and what they are viewing. In the past it was more of a send and hope. Review collected by and hosted on G2.com.

What do you dislike about 20 Miles?

The work flow and naming convention are a little clunky at first, but once you know what you are looking for, it's pretty easy to set. Review collected by and hosted on G2.com.

What problems is 20 Miles solving and how is that benefiting you?

Adding a layer of feedback on communication tracking. Everyone loves feedback. Without it you are just guessing, hoping, and waiting. By having feedback, I know where to spend more time with people that are engaged and re-engage people who are not engaged. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about 20 Miles?

Fileboard is very intuitive. I also like the fact that it's built into Salesforce. Makes it very easy to access and use. I also really like the Gmail plugin so that it's easier to add fileboard files that are tracked well. Review collected by and hosted on G2.com.

What do you dislike about 20 Miles?

Sometimes it's buggy, but the Fileboard team is very responsive when issues arise. Review collected by and hosted on G2.com.

What problems is 20 Miles solving and how is that benefiting you?

Understanding which prospects are closer to sales ready is very important. By being able to identify which clients are more engaged and frequently viewing/sharing our slides and material is very useful. Review collected by and hosted on G2.com.

Jen S.
JS
Major Account Manager
Broadcast Media
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about 20 Miles?

I love that I can track the emails and see when my clients open my file links and I can see how long they view them for. It is very useful for the follow-up. Review collected by and hosted on G2.com.

What do you dislike about 20 Miles?

There is nothing that I dislike with Fileboard. When I had a question the team was there immediately and walked me through my question with ease! Review collected by and hosted on G2.com.

What problems is 20 Miles solving and how is that benefiting you?

It's a very useful tool to have when following up. I like that I can track everything! Review collected by and hosted on G2.com.

Verified User in Semiconductors
US
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about 20 Miles?

The ability to track collateral engagement Review collected by and hosted on G2.com.

What do you dislike about 20 Miles?

email editor is something that could be improved Review collected by and hosted on G2.com.

Recommendations to others considering 20 Miles:

don't hesitate to use, you'll get more than you expect! Review collected by and hosted on G2.com.

What problems is 20 Miles solving and how is that benefiting you?

email openings and collateral activity are bringing much value to our prospecting. Being aware of measure the quality of our content is a great benefit and is also boosting our team confidence Review collected by and hosted on G2.com.

Paul S.
PS
Account Executive, Corporate Sales
Sports
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 20 Miles?

Tracking and email campaigns. Fileboard allows me to know everyone that views my presentation which shows me who the correct people to follow up with are. This is very important since it help me send my time most effectively. Review collected by and hosted on G2.com.

What do you dislike about 20 Miles?

Website takes to long to load sometimes and we are not able to see a schedule of the different touchpoints in the email campaigns. Review collected by and hosted on G2.com.

What problems is 20 Miles solving and how is that benefiting you?

After scheduling email campaigns I can move on to follow ups and make calls which allows me to be in two places at one time. Review collected by and hosted on G2.com.

Seth L.
SL
Inside Sales Account Executive
Publishing
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about 20 Miles?

Easy to use. Allow for get tracking of stats for each file and each open. Really opens me up to understanding who is seeing what and what about it they like. With out me using my time with them to work that out. Review collected by and hosted on G2.com.

What do you dislike about 20 Miles?

Sometime the stats on the file views are incorrect. Review collected by and hosted on G2.com.

What problems is 20 Miles solving and how is that benefiting you?

Sharing files with a need to expire Review collected by and hosted on G2.com.

Verified User in Internet
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about 20 Miles?

Notifications when content is viewed. The conference line and screen share features that come standard. I also like being able to share documents among users. Review collected by and hosted on G2.com.

What do you dislike about 20 Miles?

I dislike that URL's are not live unless it is in a power point presentation type. I know they are looking to fix this feature in other document types as well. Review collected by and hosted on G2.com.

Recommendations to others considering 20 Miles:

Ensure you receive training on report building as an administrator. Review collected by and hosted on G2.com.

What problems is 20 Miles solving and how is that benefiting you?

Business Problems solved: A single uniform ScreenShare tool & conference line for every sales rep. Allows for training on a single vs. having to learn and troubleshoot multiple tools used by individuals.

Very beneficial to be notified when content is viewed - it allows us to allocate time and effort more successfully. Knowing that someone has viewed a proposal is critical to knowing when to follow up with them, especially if they don't reply to your outreach. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about 20 Miles?

Very good tool for webinars and file sharing. The analytics are helpful to better understand prospect intent. Review collected by and hosted on G2.com.

What do you dislike about 20 Miles?

Video recording will be a nice addition when added. Review collected by and hosted on G2.com.

What problems is 20 Miles solving and how is that benefiting you?

The ability to initiate, monitor and follow up on demos. Also the ability to launch measurable campaigns Review collected by and hosted on G2.com.