The Top 20 Easiest To Use Omnichannel Commerce Software

See the top Omnichannel Commerce Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

Shopify Plus

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 8.8

9.1

Meets Requirements

Average: 8.8

8.5

Customer Segment Breakdown

Small Business

69%

Mid Market

27%

Enterprise

Mekari Qontak

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

10.0

Ease of Use

Average: 8.8

9.8

Meets Requirements

Average: 8.8

9.7

Customer Segment Breakdown

Small Business

33%

Mid Market

57%

Enterprise

10%

Goflow

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

10.0

Ease of Use

Average: 8.8

10.0

Meets Requirements

Average: 8.8

9.6

Customer Segment Breakdown

Small Business

79%

Mid Market

20%

Enterprise

Syncware

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.8

Ease of Use

Average: 8.8

9.4

Meets Requirements

Average: 8.8

9.2

Customer Segment Breakdown

Small Business

98%

Mid Market

Centra

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.7

Ease of Use

Average: 8.8

9.2

Meets Requirements

Average: 8.8

9.4

Customer Segment Breakdown

Small Business

72%

Mid Market

28%

Salesforce B2C Commerce

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.7

Ease of Use

Average: 8.8

8.6

Meets Requirements

Average: 8.8

9.3

Customer Segment Breakdown

Small Business

26%

Mid Market

41%

Enterprise

33%

BigCommerce

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 8.8

9.1

Meets Requirements

Average: 8.8

8.4

Customer Segment Breakdown

Small Business

76%

Mid Market

19%

Enterprise

SleekFlow

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 8.8

9.4

Meets Requirements

Average: 8.8

8.9

Customer Segment Breakdown

Small Business

77%

Mid Market

22%

Enterprise

Salesforce B2B Commerce

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 8.8

8.4

Meets Requirements

Average: 8.8

8.6

Customer Segment Breakdown

Small Business

30%

Mid Market

36%

Enterprise

34%

#10

ikas

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.8

Ease of Use

Average: 8.8

9.5

Meets Requirements

Average: 8.8

8.8

Customer Segment Breakdown

Small Business

54%

Mid Market

39%

Enterprise

#11

Commerce Studio by 1440

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.6

Ease of Use

Average: 8.8

9.0

Meets Requirements

Average: 8.8

9.0

Customer Segment Breakdown

Small Business

63%

Mid Market

25%

Enterprise

13%

#12

Shopify POS

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 8.8

9.0

Meets Requirements

Average: 8.8

8.1

Customer Segment Breakdown

Small Business

78%

Mid Market

16%

Enterprise

#13

Etail Solutions

7.9

Overall Usability Score

7.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.9

Ease of Use

Average: 8.8

7.6

Meets Requirements

Average: 8.8

8.9

Customer Segment Breakdown

Small Business

46%

Mid Market

44%

Enterprise

10%

#14

Five9 Intelligent Cloud Contact Center Platform

7.9

Overall Usability Score

7.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.9

Ease of Use

Average: 8.8

9.1

Meets Requirements

Average: 8.8

8.2

Customer Segment Breakdown

Small Business

24%

Mid Market

56%

Enterprise

20%

#15

Pipe17

7.9

Overall Usability Score

7.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.8

Ease of Use

Average: 8.8

8.4

Meets Requirements

Average: 8.8

8.1

Customer Segment Breakdown

Small Business

71%

Mid Market

29%

#16

Luminous

7.8

Overall Usability Score

7.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.5

Ease of Use

Average: 8.8

8.7

Meets Requirements

Average: 8.8

8.7

Customer Segment Breakdown

Small Business

90%

Mid Market

10%

#17

Feedonomics

7.8

Overall Usability Score

7.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.6

Ease of Use

Average: 8.8

8.8

Meets Requirements

Average: 8.8

8.8

Customer Segment Breakdown

Small Business

28%

Mid Market

55%

Enterprise

17%

#18

Linnworks

7.8

Overall Usability Score

7.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.7

Ease of Use

Average: 8.8

7.7

Meets Requirements

Average: 8.8

8.3

Customer Segment Breakdown

Small Business

84%

Mid Market

13%

Enterprise

#19

Magento Open Source

7.8

Overall Usability Score

7.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.2

Ease of Use

Average: 8.8

7.6

Meets Requirements

Average: 8.8

9.4

Customer Segment Breakdown

Small Business

65%

Mid Market

28%

Enterprise

#20

SAP Commerce Cloud

7.4

Overall Usability Score

7.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

7.1

Ease of Use

Average: 8.8

7.7

Meets Requirements

Average: 8.8

8.7

Customer Segment Breakdown

Small Business

21%

Mid Market

32%

Enterprise

47%