Best Software for 2025 is now live!
Save to My Lists
Paid
Claimed

Shopify POS Reviews & Product Details

Shopify POS Overview

What is Shopify POS?

Shopify POS is the best point-of-sale solution for retailers who sell in-store and online. Shopify POS brings in-store and online sales together, so you can create the seamless shopping experiences today's customers expect, increase sales, and drastically streamline operations. Our all-in-one POS offers hardware, payments, and software, built to support any type of retail environment. Built on the world's leading commerce platform, Shopify POS makes it easy to expand to new retail locations, international markets, and online channels. Shopify POS is trusted by major retailers like Alo Yoga, Vuori, and Glossier.

Shopify POS Details
Product Website
Languages Supported
Czech, Danish, German, English, Finnish, French, Hindi, Italian, Japanese, Korean, Malay, Dutch, Norwegian, Portuguese, Spanish, Swedish, Thai, Turkish, Chinese (Simplified), Chinese (Traditional)
Show LessShow More
Product Description

Retail POS for unifying in-store and online sales

How do you position yourself against your competitors?

Shopify POS is the best-in-class point-of-sale solution for Omnichannel Retail.


Seller Details
Seller
Shopify
Company Website
Year Founded
2006
HQ Location
Ottawa, ON
Twitter
@Shopify
432,367 Twitter followers
LinkedIn® Page
www.linkedin.com
21,268 employees on LinkedIn®
Ownership
NYSE:SHOP
Phone
1-888-329-0139
Total Revenue (USD mm)
$2,929
Description

Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere.


Andy L.
AL
Overview Provided by:

Recent Shopify POS Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Good solution for new business"
It is easy to use. It is a mobile app that can be run on a smartphone or tablet. Recently added an all-in-one device.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"SHOPIFY POS OVERCHARGING FOR SAVE CARTS OPTION"
I like that we are able to do carts with our products.
Jamie Jesurun H.
JH
Jamie Jesurun H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Game Changer for E-comm"
Exceptional platform, even for beginners. It has different themese that helps you to create a professional store online.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
1 person requested security information

Shopify POS Media

Shopify POS Demo - Frictionless returns & exchanges
Assist customers with purchases made online or at other locations.
Shopify POS Demo - No inventory? No problem.
Sell products from other locations and ship to your customers.
Shopify POS Demo - Buy online, pickup in store
Track all pickup orders and notify customers when they’re ready.
Shopify POS Demo - Insights to make informed decisions
Spot trends in sales and make informed decisions that will pay off.
Shopify POS Demo - Speed up checkout
A customizable view for staff adapts based on frequently used actions and trends.
Shopify POS Demo - Reward Loyal Customers
Use loyalty apps to reward customers for online and in-store purchases.
Play Shopify POS Video
Play Shopify POS Video
Play Shopify POS Video
Play Shopify POS Video
Answer a few questions to help the Shopify POS community
Have you used Shopify POS before?
Yes

Video Reviews

322 Shopify POS Reviews

4.4 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
322 Shopify POS Reviews
4.4 out of 5
322 Shopify POS Reviews
4.4 out of 5

Shopify POS Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Shopify POSQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Automotive
UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Shopify POS?

I like that we are able to do carts with our products. Review collected by and hosted on G2.com.

What do you dislike about Shopify POS?

I dislike that they took away the "save cart" option for people who need to save carts because they have multiple clients inside the business at the same time. Shopify is now very vicious and wants to basically make us purchase crazy expensive monthly plans just to have this feature. This is not nice or good at all, extremely dissapointed. Review collected by and hosted on G2.com.

What problems is Shopify POS solving and how is that benefiting you?

They are not solving problems, they are actually creating more problems by removing the "save cart" feature. Another thing, SHOPIFY does not take into consideration Central America business, coming from a Honduras business. Review collected by and hosted on G2.com.

Jamie Jesurun H.
JH
Sales Representative
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Shopify POS?

Exceptional platform, even for beginners. It has different themese that helps you to create a professional store online. Review collected by and hosted on G2.com.

What do you dislike about Shopify POS?

Transactions fees. Lol. No one likes to pay transactions fees. But they are necessary so we cant avoid them. Otherwise, there isn't anything I really dislike. Review collected by and hosted on G2.com.

What problems is Shopify POS solving and how is that benefiting you?

If my physical store should close tomorrow, there is an online store for my buyers to interact as if they walked in. Review collected by and hosted on G2.com.

Verified User in Medical Devices
AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Shopify POS?

Ease of use for our entire staff, plus making transactions so much faster for our customers. Review collected by and hosted on G2.com.

What do you dislike about Shopify POS?

Some difficulty with handling smaller SKUs, but Shopify support was great in helping us out. Review collected by and hosted on G2.com.

What problems is Shopify POS solving and how is that benefiting you?

Modernization and efficiency in all aspects of the business Review collected by and hosted on G2.com.

Lauren C.
LC
Co-owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Shopify POS?

We started out with Shopify POS on our iphones with a little card reader, which was great. We upgraded to the POS Go when it came out in fall 2023, and it's been a total game changer. The software is essentially the same on the phone or the POS Go. It's pretty easy to use once you get the hang of it. You can switch between different locations if you're doing a pop-up in another state, apply discounts, send receipts, and capture customer info. Customers can also sign up for your newsletter on the spot if they wish.

The best part is the barcode scanning system that has saved us countless hours of typing a product's name. I recommend it to any other pop-up/flea/art market seller who is also on Shopify. Review collected by and hosted on G2.com.

What do you dislike about Shopify POS?

There are very few bugs. Sometimes the scanner light won't work or something will freeze. We have been using the POS Go unit for about 1.5 years and every problem we've had has been fixed with a simple restart. The software can be a bit slow to respond.

My biggest gripe is the lack of support for subscription items on Shopify POS. This was a promised "coming soon" feature in summer 2023, but was pushed back until all mention of it was removed. PLEASE, Shopify, get this very important feature up and running! People want our subscriptions and we'd like to sign them up on the spot, not wait for them to visit our website. Review collected by and hosted on G2.com.

What problems is Shopify POS solving and how is that benefiting you?

Scanning items quickly, streamlining the sales process, making checkout quicker, capturing customer data, tracking inventory Review collected by and hosted on G2.com.

Mohamed S.
MS
Marketing manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Shopify POS?

Its very fantastic and very handy to use Review collected by and hosted on G2.com.

What do you dislike about Shopify POS?

I think you should extend your trial period Review collected by and hosted on G2.com.

What problems is Shopify POS solving and how is that benefiting you?

Access valuable data through comprehensive reporting tools Review collected by and hosted on G2.com.

Amit K.
AK
Associate
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Shopify POS?

As a small business owner, finding the right point-of-sale system was crucial for streamlining operations and enhancing customer experience. Enter Shopify POS – a game-changer in the world of retail.From the moment I integrated Shopify POS into my store, I experienced nothing but seamless transactions and efficient inventory management. The user-friendly interface made it easy for my team to learn and adapt, ensuring minimal downtime during the transition phase.One of the standout features of Shopify POS is its robust reporting and analytics tools. With real-time insights into sales trends, customer behavior, and inventory levels, I can make data-driven decisions that drive growth and profitability.But what truly sets Shopify POS apart is its scalability. Whether you're a small boutique or a multi-location enterprise, Shopify POS grows with your business, offering a range of customizable features and integrations to suit your unique needs.And let's not forget about customer support. Shopify's dedicated support team is always there to lend a helping hand, whether it's troubleshooting an issue or offering guidance on how to maximize the platform's capabilities.In conclusion, Shopify POS isn't just a point-of-sale system – it's a comprehensive commerce solution that empowers businesses to thrive in today's competitive landscape. If you're looking for a reliable, user-friendly POS system that scales with your business, look no further than Shopify POS. Review collected by and hosted on G2.com.

What do you dislike about Shopify POS?

1.Integration challenges.

2.Rapid updates.

3.Limited customization options Review collected by and hosted on G2.com.

What problems is Shopify POS solving and how is that benefiting you?

It's very simplest way to land a page to the end consumer. Review collected by and hosted on G2.com.

Josel J.
JJ
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Shopify POS?

What I like in Shopify POS is its intuitive interface, making it easy for businesses to set up and use, even for those without much technical expertise. Review collected by and hosted on G2.com.

What do you dislike about Shopify POS?

While Shopify POS has many strengths, some users have reported limitations in its customization options compared to other POS systems. Review collected by and hosted on G2.com.

What problems is Shopify POS solving and how is that benefiting you?

Shopify POS solves the challenge of integrating online and offline sales, making it easier for businesses to manage inventory and track sales across all channels. Review collected by and hosted on G2.com.

US
MENA sales Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
What do you like best about Shopify POS?

It's very easy to use also The interface is clean and updated .Anyone can manage the transaction and navigate. Review collected by and hosted on G2.com.

What do you dislike about Shopify POS?

You can not process transactions offline. I hope shopify can work on it Review collected by and hosted on G2.com.

What problems is Shopify POS solving and how is that benefiting you?

It helps me to record and check the data anytime through the shopify Review collected by and hosted on G2.com.

PK
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Shopify POS?

Shopify POS is absolutely futuristic. It is built in a way that its minimal and contain every necessary feature one might require to sell products in retail or in-person billing.

Moreover while exploring the available option, our team actually learns on how effectively we can run the business and provide the best customer services.

The best part is the tiles we can arrange however we want, based on our frequently bought items, call to action, discount types, categories and more... Review collected by and hosted on G2.com.

What do you dislike about Shopify POS?

The permission given to staff accounts are ver linient and we're facing trouble in preventing the staff hierarchy to apply discounts.

Also, the lock screen has a pin number and any staff can enter others pin number without any verification.

These can be improvised and secrity can be tightened Review collected by and hosted on G2.com.

What problems is Shopify POS solving and how is that benefiting you?

Shopify POS has an internal app called stocky where we can get a detailed report of inventory stocks and reordering. Having a large quantity of SKU's we need not check every once in a while to update stocks. The stocky app takes care of generating purchase order, receiving the items and syncs with current inventory which saves us a lot of time and money. Review collected by and hosted on G2.com.

Verified User in Sporting Goods
AS
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Shopify POS?

It is easy to use. It is a mobile app that can be run on a smartphone or tablet. Recently added an all-in-one device. Review collected by and hosted on G2.com.

What do you dislike about Shopify POS?

Loses connection to POS external devices like printers and scanners. The app is updated constantly, which causes the app to stop functioning until you update it. Does not allow different pricing for POS from the online store. Review collected by and hosted on G2.com.

What problems is Shopify POS solving and how is that benefiting you?

Shopify POS has replaced our existing POP system. It pulls the inventory from our online Shopify store for pricing and inventory. Additional items needed to be purchased for card processing and receipt printing, but this allowed us to now offer ship reading and tap processing, which we did not have before. Review collected by and hosted on G2.com.