Best Payment Processing Software

SS
Researched and written by Subhransu Sahu

Payment processing software provides businesses with the means to process multiple types of business-to-business (B2B) payments. Companies use this type of software to manage payments received from business customers and made to suppliers. Any business that accepts payments in a method other than cash can benefit from payment processing software. This type of software is used mostly by accounting teams to ensure that payments are submitted on time and to avoid payment errors.

Payment processing software integrates with payment gateways, accounting software, as well as AP automation software. Also, payment processing software is often used in conjunction with e-commerce platforms and retail POS system.

To qualify for inclusion in the Payment Processing category, a product must:

Collect customer payment information and relay it to a bank for approval or denial
Transmit approval or denial of a transaction back to the customer or merchant
Support multiple payment methods such as credit card, ACH, or wire transfer
Define and track customizable payment rules, terms, and deadlines
Identify errors such as late payments, overpayments, or failed transactions
Integrate with ERP, accounting, or accounts receivable and accounts payable systems

Best Payment Processing Software At A Glance

Highest Performer:
Best Contender:
Most Niche:
Most Trending:
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Most Niche:
Most Trending:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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464 Listings in Payment Processing Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PayPal for business has everything you need to sell online and in person. Grow your business with our payment solutions, from online checkout to POS systems.

    Users
    • Owner
    • Software Engineer
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 63% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • PayPal Payments Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    144
    Easy Payments
    86
    Security
    72
    Convenience
    57
    International Transfers
    51
    Cons
    High Fees
    72
    Expensive
    51
    Funds Holding
    43
    Poor Customer Support
    42
    Billing Issues
    36
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • PayPal Payments features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.8
    Online payment portal
    Average: 8.5
    8.2
    Level 3
    Average: 7.9
    8.4
    Accounting integration
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    PayPal
    Company Website
    Year Founded
    1998
    HQ Location
    San Jose, CA
    Twitter
    @PayPal
    1,092,541 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32,026 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PayPal for business has everything you need to sell online and in person. Grow your business with our payment solutions, from online checkout to POS systems.

Users
  • Owner
  • Software Engineer
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 63% Small-Business
  • 26% Mid-Market
PayPal Payments Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
144
Easy Payments
86
Security
72
Convenience
57
International Transfers
51
Cons
High Fees
72
Expensive
51
Funds Holding
43
Poor Customer Support
42
Billing Issues
36
PayPal Payments features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 8.7
8.8
Online payment portal
Average: 8.5
8.2
Level 3
Average: 7.9
8.4
Accounting integration
Average: 8.3
Seller Details
Seller
PayPal
Company Website
Year Founded
1998
HQ Location
San Jose, CA
Twitter
@PayPal
1,092,541 Twitter followers
LinkedIn® Page
www.linkedin.com
32,026 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amazon Pay makes it simple for hundreds of millions of customers around the globe to pay for products and services using the information already stored in their Amazon accounts. It’s a familiar buying

    Users
    • Software Engineer
    • Student
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 57% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Amazon Pay for Business Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Easy Payments
    3
    Customer Support
    2
    Pricing
    2
    Security
    2
    Cons
    Slow Performance
    2
    Lack of Payment Options
    1
    Upload Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Amazon Pay for Business features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.7
    9.2
    Online payment portal
    Average: 8.5
    8.6
    Level 3
    Average: 7.9
    8.8
    Accounting integration
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Amazon
    Year Founded
    1994
    HQ Location
    Seattle, WA
    Twitter
    @amazon
    6,018,804 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    730,927 employees on LinkedIn®
    Ownership
    AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

Amazon Pay makes it simple for hundreds of millions of customers around the globe to pay for products and services using the information already stored in their Amazon accounts. It’s a familiar buying

Users
  • Software Engineer
  • Student
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 57% Small-Business
  • 33% Mid-Market
Amazon Pay for Business Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Easy Payments
3
Customer Support
2
Pricing
2
Security
2
Cons
Slow Performance
2
Lack of Payment Options
1
Upload Issues
1
Amazon Pay for Business features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.7
9.2
Online payment portal
Average: 8.5
8.6
Level 3
Average: 7.9
8.8
Accounting integration
Average: 8.3
Seller Details
Seller
Amazon
Year Founded
1994
HQ Location
Seattle, WA
Twitter
@amazon
6,018,804 Twitter followers
LinkedIn® Page
www.linkedin.com
730,927 employees on LinkedIn®
Ownership
AMZN

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(906)4.5 out of 5
Optimized for quick response
2nd Easiest To Use in Payment Processing software
View top Consulting Services for FreshBooks
Save to My Lists
90% off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FreshBooks is software that simplifies the complicated world of bookkeeping and accounting. With FreshBooks, you can run your billing, books, and payroll all from one platform—no complicated spreadshe

    Users
    • Owner
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 84% Small-Business
    • 9% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • FreshBooks is a small business accounting app that offers features such as invoicing, time tracking, and financial reporting.
    • Reviewers appreciate the user-friendly interface, efficient invoicing and time tracking features, and the responsive customer service provided by FreshBooks.
    • Reviewers noted issues with the functionality of progress billing, the inability to work offline, and difficulties with certain integrations and customizations.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • FreshBooks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    207
    Customer Support
    113
    Invoicing
    105
    Helpful
    87
    Invoice Management
    86
    Cons
    Missing Features
    61
    Expensive
    36
    Payment Issues
    36
    Invoicing Issues
    35
    Pricing Issues
    35
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FreshBooks features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    8.4
    Online payment portal
    Average: 8.5
    7.0
    Level 3
    Average: 7.9
    7.5
    Accounting integration
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2003
    HQ Location
    Toronto
    Twitter
    @freshbooks
    28,757 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    489 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FreshBooks is software that simplifies the complicated world of bookkeeping and accounting. With FreshBooks, you can run your billing, books, and payroll all from one platform—no complicated spreadshe

Users
  • Owner
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 84% Small-Business
  • 9% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • FreshBooks is a small business accounting app that offers features such as invoicing, time tracking, and financial reporting.
  • Reviewers appreciate the user-friendly interface, efficient invoicing and time tracking features, and the responsive customer service provided by FreshBooks.
  • Reviewers noted issues with the functionality of progress billing, the inability to work offline, and difficulties with certain integrations and customizations.
FreshBooks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
207
Customer Support
113
Invoicing
105
Helpful
87
Invoice Management
86
Cons
Missing Features
61
Expensive
36
Payment Issues
36
Invoicing Issues
35
Pricing Issues
35
FreshBooks features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.7
8.4
Online payment portal
Average: 8.5
7.0
Level 3
Average: 7.9
7.5
Accounting integration
Average: 8.3
Seller Details
Company Website
Year Founded
2003
HQ Location
Toronto
Twitter
@freshbooks
28,757 Twitter followers
LinkedIn® Page
www.linkedin.com
489 employees on LinkedIn®
(347)4.2 out of 5
View top Consulting Services for Stripe Payments
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stripe’s Payments platform helps you accept credit cards, debit cards, and popular payment methods around the world. Our easy-to-use APIs, no-code payments options, and software solutions enable you t

    Users
    • CEO
    • Owner
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 78% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Stripe Payments Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    43
    Easy Payments
    35
    Easy Integrations
    22
    Customer Support
    14
    Integrations
    9
    Cons
    High Fees
    18
    Payment Issues
    11
    Poor Customer Support
    9
    Delays
    8
    Expensive
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Stripe Payments features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.7
    8.7
    Online payment portal
    Average: 8.5
    8.0
    Level 3
    Average: 7.9
    8.5
    Accounting integration
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Stripe
    Company Website
    Year Founded
    2010
    HQ Location
    San Francisco, CA
    Twitter
    @stripe
    251,006 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10,671 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stripe’s Payments platform helps you accept credit cards, debit cards, and popular payment methods around the world. Our easy-to-use APIs, no-code payments options, and software solutions enable you t

Users
  • CEO
  • Owner
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 78% Small-Business
  • 18% Mid-Market
Stripe Payments Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
43
Easy Payments
35
Easy Integrations
22
Customer Support
14
Integrations
9
Cons
High Fees
18
Payment Issues
11
Poor Customer Support
9
Delays
8
Expensive
6
Stripe Payments features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.7
8.7
Online payment portal
Average: 8.5
8.0
Level 3
Average: 7.9
8.5
Accounting integration
Average: 8.3
Seller Details
Seller
Stripe
Company Website
Year Founded
2010
HQ Location
San Francisco, CA
Twitter
@stripe
251,006 Twitter followers
LinkedIn® Page
www.linkedin.com
10,671 employees on LinkedIn®
(415)4.6 out of 5
Optimized for quick response
10th Easiest To Use in Payment Processing software
Save to My Lists
Entry Level Price:$228.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thryv is a do-it-all business management software that helps you streamline your business so you can get back to the things you love. Small business owners communicate better, solve more business chal

    Users
    • Owner
    • President
    Industries
    • Construction
    • Consumer Services
    Market Segment
    • 97% Small-Business
    • 3% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Thryv is a software that helps in promoting websites, managing calendars, and communicating with clients.
    • Users frequently mention the ease of use, the helpful customer service, and the convenience of integrating Thryv into their daily workflow.
    • Reviewers mentioned issues with invoicing, slow customer service response, and problems with the software switching client addresses.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Thryv Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    98
    Customer Support
    80
    Helpful
    65
    Customer Service
    58
    Centralized Management
    38
    Cons
    Missing Features
    19
    Learning Curve
    12
    Poor Customer Support
    12
    Expensive
    10
    Limited Features
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Thryv features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Online payment portal
    Average: 8.5
    8.5
    Level 3
    Average: 7.9
    8.5
    Accounting integration
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Thryv
    Company Website
    Year Founded
    2012
    HQ Location
    Atlanta, GA
    Twitter
    @thryv
    8,723 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,096 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thryv is a do-it-all business management software that helps you streamline your business so you can get back to the things you love. Small business owners communicate better, solve more business chal

Users
  • Owner
  • President
Industries
  • Construction
  • Consumer Services
Market Segment
  • 97% Small-Business
  • 3% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Thryv is a software that helps in promoting websites, managing calendars, and communicating with clients.
  • Users frequently mention the ease of use, the helpful customer service, and the convenience of integrating Thryv into their daily workflow.
  • Reviewers mentioned issues with invoicing, slow customer service response, and problems with the software switching client addresses.
Thryv Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
98
Customer Support
80
Helpful
65
Customer Service
58
Centralized Management
38
Cons
Missing Features
19
Learning Curve
12
Poor Customer Support
12
Expensive
10
Limited Features
9
Thryv features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.7
9.4
Online payment portal
Average: 8.5
8.5
Level 3
Average: 7.9
8.5
Accounting integration
Average: 8.3
Seller Details
Seller
Thryv
Company Website
Year Founded
2012
HQ Location
Atlanta, GA
Twitter
@thryv
8,723 Twitter followers
LinkedIn® Page
www.linkedin.com
5,096 employees on LinkedIn®
(64)4.6 out of 5
14th Easiest To Use in Payment Processing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Checkout.com is a cloud-based payments platform – and their mission is to enable businesses and their communities to thrive in the digital economy. Checkout.com’s modular technology allows businesses

    Users
    No information available
    Industries
    • Financial Services
    • Retail
    Market Segment
    • 41% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • checkout.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    29
    Ease of Use
    23
    Helpful
    22
    Easy Integrations
    13
    Reliability
    12
    Cons
    Missing Features
    9
    Limited Features
    8
    Expensive
    6
    Excessive Fees
    5
    High Fees
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • checkout.com features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    8.7
    Online payment portal
    Average: 8.5
    8.5
    Level 3
    Average: 7.9
    7.8
    Accounting integration
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    London, United Kingdom
    Twitter
    @Checkout
    9,789 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,952 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Checkout.com is a cloud-based payments platform – and their mission is to enable businesses and their communities to thrive in the digital economy. Checkout.com’s modular technology allows businesses

Users
No information available
Industries
  • Financial Services
  • Retail
Market Segment
  • 41% Mid-Market
  • 36% Small-Business
checkout.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
29
Ease of Use
23
Helpful
22
Easy Integrations
13
Reliability
12
Cons
Missing Features
9
Limited Features
8
Expensive
6
Excessive Fees
5
High Fees
5
checkout.com features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.7
8.7
Online payment portal
Average: 8.5
8.5
Level 3
Average: 7.9
7.8
Accounting integration
Average: 8.3
Seller Details
Company Website
Year Founded
2012
HQ Location
London, United Kingdom
Twitter
@Checkout
9,789 Twitter followers
LinkedIn® Page
www.linkedin.com
1,952 employees on LinkedIn®
(3,207)4.7 out of 5
Optimized for quick response
6th Easiest To Use in Payment Processing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to ge

    Users
    • Owner
    • Marketing Manager
    Industries
    • Hospital & Health Care
    • Real Estate
    Market Segment
    • 55% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Birdeye is a platform that consolidates customer reviews from various sources, allows businesses to respond to them, and provides AI-generated responses to assist in managing feedback.
    • Users frequently mention the ease of use, the ability to manage and respond to reviews from one place, and the helpfulness of AI-generated responses in managing customer feedback.
    • Users mentioned occasional issues with notifications and preferences for communication, and some found certain functionalities of Birdeye unfamiliar or complicated to use.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Birdeye Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,100
    Helpful
    1,073
    Review Management
    998
    Customer Support
    701
    Reviews
    618
    Cons
    Missing Features
    197
    Review Management
    179
    Integration Issues
    153
    Learning Curve
    137
    Reporting Issues
    130
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Birdeye features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Online payment portal
    Average: 8.5
    8.4
    Level 3
    Average: 7.9
    8.4
    Accounting integration
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Birdeye
    Company Website
    Year Founded
    2012
    HQ Location
    Palo Alto, CA
    Twitter
    @BirdEye_
    5,283 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,264 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to ge

Users
  • Owner
  • Marketing Manager
Industries
  • Hospital & Health Care
  • Real Estate
Market Segment
  • 55% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Birdeye is a platform that consolidates customer reviews from various sources, allows businesses to respond to them, and provides AI-generated responses to assist in managing feedback.
  • Users frequently mention the ease of use, the ability to manage and respond to reviews from one place, and the helpfulness of AI-generated responses in managing customer feedback.
  • Users mentioned occasional issues with notifications and preferences for communication, and some found certain functionalities of Birdeye unfamiliar or complicated to use.
Birdeye Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,100
Helpful
1,073
Review Management
998
Customer Support
701
Reviews
618
Cons
Missing Features
197
Review Management
179
Integration Issues
153
Learning Curve
137
Reporting Issues
130
Birdeye features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.7
9.0
Online payment portal
Average: 8.5
8.4
Level 3
Average: 7.9
8.4
Accounting integration
Average: 8.3
Seller Details
Seller
Birdeye
Company Website
Year Founded
2012
HQ Location
Palo Alto, CA
Twitter
@BirdEye_
5,283 Twitter followers
LinkedIn® Page
www.linkedin.com
1,264 employees on LinkedIn®
(125)4.8 out of 5
5th Easiest To Use in Payment Processing software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Wallester is a financial technology company that helps businesses to have an absolutely new approach to companies’ expense management and optimization. Being an official Visa partner Wallester Busines

    Users
    No information available
    Industries
    • Telecommunications
    • Information Technology and Services
    Market Segment
    • 40% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Wallester Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    91
    Features
    54
    Customer Support
    48
    Security
    47
    Efficiency
    45
    Cons
    Slow Performance
    11
    Card Issues
    7
    Expensive
    7
    Integration Issues
    7
    Pricing Issues
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Wallester features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Online payment portal
    Average: 8.5
    8.7
    Level 3
    Average: 7.9
    9.5
    Accounting integration
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Wallester
    Company Website
    Year Founded
    2016
    HQ Location
    Tallinn, Estonia
    Twitter
    @Wallester_com
    267 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    130 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Wallester is a financial technology company that helps businesses to have an absolutely new approach to companies’ expense management and optimization. Being an official Visa partner Wallester Busines

Users
No information available
Industries
  • Telecommunications
  • Information Technology and Services
Market Segment
  • 40% Mid-Market
  • 38% Small-Business
Wallester Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
91
Features
54
Customer Support
48
Security
47
Efficiency
45
Cons
Slow Performance
11
Card Issues
7
Expensive
7
Integration Issues
7
Pricing Issues
7
Wallester features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.7
9.4
Online payment portal
Average: 8.5
8.7
Level 3
Average: 7.9
9.5
Accounting integration
Average: 8.3
Seller Details
Seller
Wallester
Company Website
Year Founded
2016
HQ Location
Tallinn, Estonia
Twitter
@Wallester_com
267 Twitter followers
LinkedIn® Page
www.linkedin.com
130 employees on LinkedIn®
(216)4.5 out of 5
15th Easiest To Use in Payment Processing software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Melio is an essential B2B payments solution that simplifies financial management for small businesses. Easily manage vendor payments, invoices, and cash flow with flexible payment methods like bank tr

    Users
    • Owner
    • CEO
    Industries
    • Accounting
    • Marketing and Advertising
    Market Segment
    • 93% Small-Business
    • 6% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Melio is a payment processing tool that allows businesses to send invoices, make payments, and manage cash flow.
    • Users frequently mention the ease of use, clean interface, and the ability to pay vendors via different methods as key benefits of Melio.
    • Reviewers experienced issues with slow payment processing, limited customization options, and occasional problems with invoices not showing up when needed.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Melio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    69
    Easy Payments
    59
    Payment Processing
    39
    Flexibility
    24
    Easy Integrations
    23
    Cons
    Delays
    20
    Payment Issues
    18
    Missing Features
    15
    Integration Issues
    14
    Payment Delays
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Melio features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    9.1
    Online payment portal
    Average: 8.5
    8.3
    Level 3
    Average: 7.9
    8.8
    Accounting integration
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Melio
    Company Website
    Year Founded
    2018
    HQ Location
    New York
    Twitter
    @MelioPayments
    5,871 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    627 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Melio is an essential B2B payments solution that simplifies financial management for small businesses. Easily manage vendor payments, invoices, and cash flow with flexible payment methods like bank tr

Users
  • Owner
  • CEO
Industries
  • Accounting
  • Marketing and Advertising
Market Segment
  • 93% Small-Business
  • 6% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Melio is a payment processing tool that allows businesses to send invoices, make payments, and manage cash flow.
  • Users frequently mention the ease of use, clean interface, and the ability to pay vendors via different methods as key benefits of Melio.
  • Reviewers experienced issues with slow payment processing, limited customization options, and occasional problems with invoices not showing up when needed.
Melio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
69
Easy Payments
59
Payment Processing
39
Flexibility
24
Easy Integrations
23
Cons
Delays
20
Payment Issues
18
Missing Features
15
Integration Issues
14
Payment Delays
13
Melio features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.7
9.1
Online payment portal
Average: 8.5
8.3
Level 3
Average: 7.9
8.8
Accounting integration
Average: 8.3
Seller Details
Seller
Melio
Company Website
Year Founded
2018
HQ Location
New York
Twitter
@MelioPayments
5,871 Twitter followers
LinkedIn® Page
www.linkedin.com
627 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Give customers a seamless payment option with Venmo at checkout on your mobile website or app, and reap the social benefits of the Venmo platform—far beyond the moment of purchase.

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 68% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Venmo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Easy Payments
    6
    Easy Integrations
    2
    Easy Setup
    2
    Account Management
    1
    Cons
    High Fees
    5
    Connection Issues
    2
    Expensive
    2
    Limited Access
    2
    Missing Features
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Venmo features and usability ratings that predict user satisfaction
    7.9
    Has the product been a good partner in doing business?
    Average: 8.7
    8.3
    Online payment portal
    Average: 8.5
    7.2
    Level 3
    Average: 7.9
    8.2
    Accounting integration
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    PayPal
    Year Founded
    1998
    HQ Location
    San Jose, CA
    Twitter
    @PayPal
    1,092,541 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32,026 employees on LinkedIn®
    Ownership
    PYPL
Product Description
How are these determined?Information
This description is provided by the seller.

Give customers a seamless payment option with Venmo at checkout on your mobile website or app, and reap the social benefits of the Venmo platform—far beyond the moment of purchase.

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 68% Small-Business
  • 19% Mid-Market
Venmo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Easy Payments
6
Easy Integrations
2
Easy Setup
2
Account Management
1
Cons
High Fees
5
Connection Issues
2
Expensive
2
Limited Access
2
Missing Features
2
Venmo features and usability ratings that predict user satisfaction
7.9
Has the product been a good partner in doing business?
Average: 8.7
8.3
Online payment portal
Average: 8.5
7.2
Level 3
Average: 7.9
8.2
Accounting integration
Average: 8.3
Seller Details
Seller
PayPal
Year Founded
1998
HQ Location
San Jose, CA
Twitter
@PayPal
1,092,541 Twitter followers
LinkedIn® Page
www.linkedin.com
32,026 employees on LinkedIn®
Ownership
PYPL
(43)4.9 out of 5
1st Easiest To Use in Payment Processing software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nickel is a free integrated payments solution that lets businesses send and receive payments quickly and with the lowest possible fees. Nickel is the only truly transparent payment processor, with no

    Users
    • Owner
    Industries
    • Accounting
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nickel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    24
    Customer Support
    15
    Easy Payments
    15
    Easy Setup
    12
    Easy Integrations
    10
    Cons
    Difficult Setup
    3
    Integration Issues
    2
    Complex Interface
    1
    Delays
    1
    Invoicing Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nickel features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 8.7
    9.3
    Online payment portal
    Average: 8.5
    7.9
    Level 3
    Average: 7.9
    9.4
    Accounting integration
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Nickel
    HQ Location
    N/A
Product Description
How are these determined?Information
This description is provided by the seller.

Nickel is a free integrated payments solution that lets businesses send and receive payments quickly and with the lowest possible fees. Nickel is the only truly transparent payment processor, with no

Users
  • Owner
Industries
  • Accounting
Market Segment
  • 100% Small-Business
Nickel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
24
Customer Support
15
Easy Payments
15
Easy Setup
12
Easy Integrations
10
Cons
Difficult Setup
3
Integration Issues
2
Complex Interface
1
Delays
1
Invoicing Issues
1
Nickel features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 8.7
9.3
Online payment portal
Average: 8.5
7.9
Level 3
Average: 7.9
9.4
Accounting integration
Average: 8.3
Seller Details
Seller
Nickel
HQ Location
N/A
(86)4.7 out of 5
7th Easiest To Use in Payment Processing software
Save to My Lists
Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    From lead to cash, Ignition transforms your sales, billing and payments process with seamless automation. Over 8,000 service-based businesses, including accounting, agencies, consulting and financial

    Users
    • Owner
    Industries
    • Accounting
    Market Segment
    • 93% Small-Business
    • 5% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ignition Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    33
    Customer Support
    25
    Time-saving
    21
    Proposal Management
    18
    Time Saving
    18
    Cons
    Expensive
    8
    Complex Interface
    5
    Learning Curve
    5
    Limited Customization
    5
    Missing Features
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ignition features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Online payment portal
    Average: 8.5
    7.8
    Level 3
    Average: 7.9
    9.0
    Accounting integration
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ignition
    Company Website
    Year Founded
    2011
    HQ Location
    Chippendale, Australia
    Twitter
    @ignitionapp
    11,329 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    270 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

From lead to cash, Ignition transforms your sales, billing and payments process with seamless automation. Over 8,000 service-based businesses, including accounting, agencies, consulting and financial

Users
  • Owner
Industries
  • Accounting
Market Segment
  • 93% Small-Business
  • 5% Mid-Market
Ignition Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
33
Customer Support
25
Time-saving
21
Proposal Management
18
Time Saving
18
Cons
Expensive
8
Complex Interface
5
Learning Curve
5
Limited Customization
5
Missing Features
5
Ignition features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.7
8.5
Online payment portal
Average: 8.5
7.8
Level 3
Average: 7.9
9.0
Accounting integration
Average: 8.3
Seller Details
Seller
Ignition
Company Website
Year Founded
2011
HQ Location
Chippendale, Australia
Twitter
@ignitionapp
11,329 Twitter followers
LinkedIn® Page
www.linkedin.com
270 employees on LinkedIn®
(171)4.6 out of 5
4th Easiest To Use in Payment Processing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paymerang provides a streamlined invoice and payment automation platform that brings Accounts Payable (AP) departments into the modern age. Paymerang's platform saves AP departments thousands of hours

    Users
    • Controller
    Industries
    • Primary/Secondary Education
    • Education Management
    Market Segment
    • 81% Mid-Market
    • 11% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Paymerang Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Customer Support
    14
    Payment Processing
    11
    Time-saving
    11
    Automation
    10
    Cons
    Vendor Management
    6
    Payment Issues
    4
    Delays
    3
    Login Issues
    3
    Payment Processing
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Paymerang features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Online payment portal
    Average: 8.5
    8.2
    Level 3
    Average: 7.9
    8.8
    Accounting integration
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Paymerang
    Year Founded
    2010
    HQ Location
    Richmond, Virginia
    Twitter
    @paymerang
    189 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    139 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paymerang provides a streamlined invoice and payment automation platform that brings Accounts Payable (AP) departments into the modern age. Paymerang's platform saves AP departments thousands of hours

Users
  • Controller
Industries
  • Primary/Secondary Education
  • Education Management
Market Segment
  • 81% Mid-Market
  • 11% Small-Business
Paymerang Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Customer Support
14
Payment Processing
11
Time-saving
11
Automation
10
Cons
Vendor Management
6
Payment Issues
4
Delays
3
Login Issues
3
Payment Processing
3
Paymerang features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.7
8.9
Online payment portal
Average: 8.5
8.2
Level 3
Average: 7.9
8.8
Accounting integration
Average: 8.3
Seller Details
Seller
Paymerang
Year Founded
2010
HQ Location
Richmond, Virginia
Twitter
@paymerang
189 Twitter followers
LinkedIn® Page
www.linkedin.com
139 employees on LinkedIn®
(177)4.5 out of 5
11th Easiest To Use in Payment Processing software
Save to My Lists
Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HoneyBook is the centralized clientflow management platform that empowers independent businesses to deliver remarkable client experiences and operate with confidence. Core Features: - Invoices - Pr

    Users
    • Owner
    • Photographer
    Industries
    • Photography
    • Events Services
    Market Segment
    • 98% Small-Business
    • 2% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • HoneyBook Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Payment Management
    9
    Invoicing
    8
    Organization
    8
    Time-saving
    8
    Cons
    Missing Features
    6
    Learning Curve
    5
    Difficult Customization
    4
    Expensive
    3
    Feature Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HoneyBook features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    9.1
    Online payment portal
    Average: 8.5
    7.8
    Level 3
    Average: 7.9
    8.6
    Accounting integration
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    HoneyBook
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco, CA
    Twitter
    @honeybook
    4,498 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    319 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HoneyBook is the centralized clientflow management platform that empowers independent businesses to deliver remarkable client experiences and operate with confidence. Core Features: - Invoices - Pr

Users
  • Owner
  • Photographer
Industries
  • Photography
  • Events Services
Market Segment
  • 98% Small-Business
  • 2% Mid-Market
HoneyBook Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Payment Management
9
Invoicing
8
Organization
8
Time-saving
8
Cons
Missing Features
6
Learning Curve
5
Difficult Customization
4
Expensive
3
Feature Issues
3
HoneyBook features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.7
9.1
Online payment portal
Average: 8.5
7.8
Level 3
Average: 7.9
8.6
Accounting integration
Average: 8.3
Seller Details
Seller
HoneyBook
Company Website
Year Founded
2013
HQ Location
San Francisco, CA
Twitter
@honeybook
4,498 Twitter followers
LinkedIn® Page
www.linkedin.com
319 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Adyen is the payments platform of choice for many of the world’s leading companies, providing a modern end-to-end infrastructure connecting directly to Visa, Mastercard, and consumers' globally prefer

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 44% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Adyen Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Easy Payments
    1
    Payment Ease
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Adyen features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Online payment portal
    Average: 8.5
    10.0
    Level 3
    Average: 7.9
    10.0
    Accounting integration
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Adyen
    Company Website
    Year Founded
    2006
    HQ Location
    Amsterdam
    Twitter
    @Adyen
    21,257 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,769 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Adyen is the payments platform of choice for many of the world’s leading companies, providing a modern end-to-end infrastructure connecting directly to Visa, Mastercard, and consumers' globally prefer

Users
No information available
Industries
No information available
Market Segment
  • 44% Small-Business
  • 36% Mid-Market
Adyen Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Easy Payments
1
Payment Ease
1
Cons
This product has not yet received any negative sentiments.
Adyen features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.7
8.9
Online payment portal
Average: 8.5
10.0
Level 3
Average: 7.9
10.0
Accounting integration
Average: 8.3
Seller Details
Seller
Adyen
Company Website
Year Founded
2006
HQ Location
Amsterdam
Twitter
@Adyen
21,257 Twitter followers
LinkedIn® Page
www.linkedin.com
4,769 employees on LinkedIn®

Learn More About Payment Processing Software

What is Payment Processing Software?

Payment processing software powers credit and debit card purchases. When customers make a purchase online, they enter their payment and shipping information into a payment gateway. The payment gateway gives that payment information to the payment processor, which then communicates with both the customer’s and merchant’s banks to complete the transaction. The transaction’s success or failure is reported back to the payment gateway and the customer. In a brick-and-mortar store, a customer’s credit or debit card is swiped into a point of sale (POS) system, which communicates with a payment processor to approve or deny the purchase. Many payment processors charge a fee for each transaction based on the size of the purchase.

Some payment processors have an embedded payment gateway or POS system to create a seamless experience. Any time a credit or debit transaction is attempted, a payment processor is needed. With the rise of digital wallets, payment processors have expanded their functionality to include digital currency and the transfer of money from a source such as Venmo or PayPal to an e-commerce or brick-and-mortar store. Some can process an e-check or set up recurring payments.

Key Benefits of Payment Processing Software

  • Processing payments made by credit, debit, and gift cards as well as digital wallets
  • Creating a seamless experience for customers
  • Determining whether or not payment is valid before fulfilling an order or completing a transaction
  • Communicating with a variety of banks to accept payment from anywhere in the world

Why Use Payment Processing Software?

Security — Payment information is extremely sensitive, so it needs protection. Payment processing software is held to high security standards to protect this sensitive information.

Scalability — A small business can use the same payment processor as a large enterprise, with little difference in functionality. Payment processors operate behind the scenes, and companies pay fees to use them. If a small business picks the right payment processor when it starts out, it may never need to change payment processors as their needs increase. Some payment processors handle billing and invoicing, so some internal processes are covered.

Flexibility — Most payment processors handle a wide variety of payments. All payment processors process credit and debit cards, but more are accepting payments from digital wallets, cryptocurrencies, and electronic checks. Some facilitate automatic payments to provide consumers and merchants an added convenience of regular payments. The more options provided to the consumer, the more opportunities a merchant has to make a sale, so it’s in a business’ best interest to utilize a payment processor with a variety of features.

Who Uses Payment Processing Software?

E-commerce businesses — E-commerce businesses rely on payment processing software because that is how they receive all payments. Payment processors integrate with the payment gateway an online business uses or the payment processor has its own payment gateway. Some e-commerce platforms have built-in gateways or processors, eliminating the need to choose a specific one.Because payment processors typically charge fees for each transaction, an e-commerce business needs to be mindful of the processor they choose because all their transactions are carried out by the payment processor.

Brick-and-mortar businesses — Brick-and-mortar businesses use payment processors to process credit cards and other non-cash payments. Typically, a processor is integrated with the POS system used by the store, but an all-in-one POS system might include a payment processor. Since most shoppers use some kind of card to make purchases, a payment processor is a necessity.

Business to business businesses — Every business collects payments in one form or another but businesses that cater to serving other businesses have a unique challenge. Some payment processors are equipped to accept e-checks and lines of credit, and integrate with billing and invoicing software to ensure payments are made and the proper documentation is created. Recurring and automatic payments are useful if a business functions on a subscription model.

Payment Processing Software Features

Encryption — Credit card and other payment information is extremely sensitive and must be protected from hackers and other threats. A good payment processor has strong encryption and likely more than one type of encryption to keep both customer and merchant data safe. If data is stolen the consequences can be dire for a business.

Reports and analytics — Some payment processors provide regular reports based on activity. This helps financial management import payment into analytics software. Knowing how customers make payments and ensuring they match a business’ revenue is crucial.

Processing fees — Many payment processors function by adding a small fee to each transaction. This is often a flat fee plus a percentage of the actual purchase. Some processors have different fee structures, but fees are nearly universal. Fee amounts vary slightly depending on the processor or based on the type of payment used.

E-commerce integration — Payment processor integration into e-commerce stores creates a seamless experience for customers when shopping online. Shoppers input both their payment information and their shipping information at the same time, and the business receives payment and all relevant information to fulfill the order quickly.

POS integration — For storefronts, payment processors integrated with a POS system create a seamless and quick checkout process so the stores receive payment on the spot and customers walk out with their purchase.

Payment methods — More payment methods accepted by a payment processor, means more customers. This includes mobile payments and cryptocurrencies like Bitcoin. Many payment processors accept certain credit cards or work with specific currencies.

Additional Payment Processing Features

E-signatures — Some payment processors allow users to digitally sign (usually using a finger to write) their credit card purchase. This provides added security measures and prevents fraud. This is typically a feature of mobile and tablet-based POS systems integrated with a payment processor. E-commerce purchases do not typically require a signature because they cross-check billing addresses and the security code on the credit card.

Receipts — Some POS systems generate digital or physical receipts. This allows both the merchant and the customer to maintain records. Online purchases use email receipts that can be printed if necessary. For in-store purchases, digital receipts can be emailed or texted.

Card readers — For physical purchases using a credit card, a card reader is important for streamlining the process. It’s much faster to swipe a card or read the chip than manually input the credit card information. Many tablet-based POS systems have a stand that includes a card reader, but for those using a mobile phone, some kind of mobile reader is required. These may plug directly into the phone or connect via Bluetooth.