PayPal Payments

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4.4 out of 5 stars

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PayPal Payments Reviews & Product Details

Pricing

Pricing provided by PayPal Payments.

On Website - Basic

$0
per month

PayPal Payments Media

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PayPal Payments Reviews (2,693)

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Reviews

PayPal Payments Reviews (2,693)

View 7 Video Reviews
4.4
2,694 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and fast transactions, making it a reliable choice for sending and receiving money globally. The platform's strong security features and buyer protection enhance user confidence, while its wide acceptance across various platforms adds to its convenience. However, many users express concerns about high transaction fees, particularly for international payments.

Pros & Cons

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AS
Software Engineer
Education Management
Small-Business (50 or fewer emp.)
"Essential for Freelancing with Instant Payments"
What do you like best about PayPal Payments?

I use PayPal Payments to collect and send international payments as a freelancer. I like how easily I'll be able to set up and verify my account, and I can send invoices and collect payments instantly by sending PayPal payment links. The onboarding process was very smooth and easy, taking me just 10 minutes to set up and it's an ease of integration with my portfolio. I appreciate that I can easily create and send invoices to my clients through the PayPal dashboard and can collect payments effortlessly by sending them PayPal payment links which i use it frequently in day to day business works and it offers great customer support . It is also nice that amounts get credited instantly to my PayPal account, unlike banks which can take more than 10-15 days with a lot of hidden charges which PayPal doesn't have. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

The only problem I face is PayPal holds the accounts and limits the usage as well as the payment keeps getting declined sometimes. If PayPal thinks that the account is doing suspicious activity, they limit the account even though you don't do anything, and sometimes the payment keeps getting declined as well. Review collected by and hosted on G2.com.

VINAY P.
VP
Mechanical Design Engineer
Design
Enterprise (> 1000 emp.)
"A reliable payment solution that keeps checkout simple and also widely recognised"
What do you like best about PayPal Payments?

I like how PayPal Payments naturally fits into the customer payment journey without making checkout feel complicated. It offers a payment method that people already recognize, providing an immediate sense of familiarity and trust at the final step of the transaction. This matters because even a small increase in customer confidence can make a real difference in whether the payment is completed. I also appreciate the convenience it brings to both sides of the transaction. For customers, the payment process feels quick and straightforward. On my side, it helps keep payment handling more efficient and manageable without requiring a heavy overhaul of the process. It's a tool that adds value by making something important feel easier while maintaining a balance of simplicity and usability, which really stands out to me Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

One thing that does not work as well for me is that the fee structure can sometimes feel expensive, especially when transaction volume increases and those costs become more noticeable over time. The platform is inconvenient, I think there is a room for better price clarity so businesses can understand charges more easily, without having to look through multiple details. Another area that could be improved is the back end experience because some reporting and transaction management features could be more streamlined and easier to navigate when trying to find specific payment information quickly. I also feel that account reviews, payment holds, and the dispute process can occasionally slow things down more than expected, even when those controls are understandable from a risk and security perspective. They can still interrupt the flow of business. Improvements in pricing transparency, reporting visibility, and speed would make the experience much stronger. Review collected by and hosted on G2.com.

Romeo P.
RP
Business Administrator
Small-Business (50 or fewer emp.)
"Fast, Secure Payments with Flexible Funding Options"
What do you like best about PayPal Payments?

I love the fact that paypal has an easy way to send to money to people and it is very fast and quick. You only need an email address of the person you want to send money to and payments can be completed in seconds. It is also helpful when you are doing online shopping and paying people internationally. Lastly, I love that it can give you flexibility when linking funding sources to paypal and the security is very strong. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

Paypal is not entirely accepted everywhere when it comes to some websites or some businesses do not accept it all, which makes it difficult to do transactions. Also when transferring money from paypal to your bank account for one to three business days and it may take much longer than expected which can be frustating. Review collected by and hosted on G2.com.

Sameer S.
SS
Assistant Manager Human Resources
Enterprise (> 1000 emp.)
"PayPal"
What do you like best about PayPal Payments?

With its user-friendly interface, sending and receiving money is very easy. Users have the option to choose from individual and business models. The best part about using PayPal is the features this single platform offers. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

PayPal's high fees, particularly for international transactions and small businesses, are a common complaint. Users also dislike the potential for funds to be frozen or held for extended periods with limited recourse, and the lack of dedicated customer support. Additionally, PayPal's user interface can be confusing, especially regarding fee structures. Review collected by and hosted on G2.com.

Bibhudutta  P.
BP
Associate Technical Consultant
Mid-Market (51-1000 emp.)
"PayPal : For easy cross border payment with ease"
What do you like best about PayPal Payments?

I generally use PayPal Payments to receive my payments from platforms like Outlier AI and Handshake AI. It makes it possible to shop online through international sites and also to receive payments that can’t be directly transferred to my bank account, which is a big help for people who work internationally and earn in currencies other than their own. I like how the exchange rate is quite good compared to other payment options. Plus, there's no need to withdraw from the account as it automatically pays out after one day. I also appreciate that all banks are listed in PayPal, making it easy to attach my bank account to receive payments. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

While I was verifying my business account, I wasn’t able to find the video KYC options on the website. I had to research on YouTube to figure it out. PayPal could improve the mobile application, which has a very limited number of features. It should incorporate KYC options, payment history options, and should transfer the payments immediately if possible. It was not that easy to make a business account in PayPal Payments. However, I did it with the help of YouTube tutorials. Review collected by and hosted on G2.com.

Prakhar P.
PP
Machine Learning Engineer
Mid-Market (51-1000 emp.)
"Quick Payments with a Steep Setup"
What do you like best about PayPal Payments?

I use PayPal Payments for taking money from clients who are not in my country, making it an easy way to transfer money internationally. It's great for instant payments when purchasing products from abroad. I like PayPal Payments' quick payment service and enjoy that it is very convenient for payments, just hassle-free. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

It is a bit long process to set up the app. Once it's set, it is easy to use, but when you just log in, it takes 1-2 days for verification, which is quite a long time for this. Review collected by and hosted on G2.com.

DP
Digital Security Engineer
Mid-Market (51-1000 emp.)
"Pay your business bills with the comprehensive financial features of PayPal Payments."
What do you like best about PayPal Payments?

PayPal Payments is a useful and advanced online payment system that makes it easy to pay all your business bills automatically and securely, allowing you to connect your accounts and bank cards quickly and securely.

I also like using the digital features and solutions offered by PayPal Payments to keep detailed track of all my financial processes and view my electronic payments in real time. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

I can't find anything negative to say about the digital features and resources offered by PayPal Payments, my experience has been positive and advanced and I recommend using all of its digital features and resources. Review collected by and hosted on G2.com.

AMAN V.
AV
Android HMI Intern @Harman International
Small-Business (50 or fewer emp.)
"Simplifies International Transactions, Needs India-Specific Improvements"
What do you like best about PayPal Payments?

I like the simplicity of PayPal Payments, combined with strong security, especially for international payments from India. The standout feature for me is how easy and safe cross-border transactions are, allowing me to send and receive payments globally without worrying about sharing my bank or card details. PayPal acts as a secure layer in between, which gives a lot of confidence. I also appreciate the speed, as payments are usually processed much faster compared to traditional bank transfers, and the transaction status is very clear and transparent. I like the transaction history and record keeping, as every payment is properly recorded, making it easy to manage finances, check past transactions, or use the records for reference if needed. PayPal feels reliable, widely accepted, and user-friendly, which makes it my preferred choice for online and international payments. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

A few things about PayPal Payments don't work perfectly for me and could definitely be improved, especially from an India-based user perspective. High fees for international transactions and currency conversion can be expensive. More transparent and lower fees would be a big improvement. Also, slow withdrawals to Indian banks can take longer than expected. Limited customer support is another issue I face, as reaching support and getting quick resolutions can be difficult at times. Additionally, account limitations can occur without clear explanations, leaving the resolution process unclear. Lastly, there could be more India-specific features such as local integration, faster settlements, and clearer compliance guidance for Indian users. Review collected by and hosted on G2.com.

Fatma A.
FA
Freelance Translator
Small-Business (50 or fewer emp.)
"Fast, Smooth Payments with Easy Setup on PC and Mobile"
What do you like best about PayPal Payments?

Fast, smooth transfer of payments. It takes no time to receive or send funds (whether personal or business). Easy to pay with. It's also easy to link cards and bank accounts. Having a mobile vesrion is also a plus. It's one of my go tos when wanting to receive a payment from a client as a freelancer. It makes payment hassle a smooth experience. Easy to set up on both pc and mobile devices. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

Customer support takes a long time to respond. In my country, Egypt, it's not possible to hold payments as it gets automatically transferred on the 1st of each month. Review collected by and hosted on G2.com.

MP
Applications and Training Systems Consultant
Enterprise (> 1000 emp.)
"PayPal Payments, fantastic financial control software for managing your electronic payments."
What do you like best about PayPal Payments?

My experience using the digital features of PayPal Payments has been very positive and favorable due to the variety of financial options it offers to meet all my financial obligations, ensuring the payment of each of my commercial debts.

In addition, I can also say that PayPal Payments has advanced and efficient functionality in all its digital versions, offering remarkable performance in both its mobile and desktop versions. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

I have not had any bad experiences using the digital features of PayPal Payments, I think it is an advanced financial system that facilitates the fulfillment of all my commercial payments. Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by PayPal Payments.

On Website - Basic

$0
per month

On Website - Custom

$30
per month

On Phone and In Store

$0
per month
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PayPal Payments Features
Instant Payment
Accepted Credit Cards and Debit Cards
ACH Payments and eCheck Processing
Payout Time
Manual Payment Entry
Data Tokenization
Two-Factor Authentication
Customization (Fields, Objects, and Layouts)
Accounting Software Integration
E-Commerce Software Integration
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PayPal Payments