Best Omnichannel Commerce Software

SS
Researched and written by Subhransu Sahu

Omnichannel commerce software provides businesses with the means to create a seamless buying experience wherein customers can interact with them via all buying and influence channels. An omnichannel commerce product offers a unified platform that contains all the tools necessary to run multiple channels (online, mobile, in-store, social media, etc.). This helps maximize potential customer touchpoints and minimizes potential backend efforts. Any commerce business can benefit from an omnichannel solution, but it is most advantageous when combining online and brick-and-mortar channels, which are typically run very differently.

Omnichannel commerce software can and should integrate with e-commerce platforms, retail management systems, ERP systems, and marketing software. While the configuration of integrations will vary based on both the platform and the user, the overall goal is to connect all relevant sales channels. Similarly, omnichannel commerce software must manage both online and in-store channels, since multichannel retail software is primarily focused on unifying various e-commerce channels.

To qualify for inclusion in the Omnichannel Commerce category, a product must:

Provide a platform with tools necessary to manage all channels for a commerce business
Integrates with software for order fulfillment, cross-channel marketing, and more
Manage and combine primarily customer-facing commerce channels
Work with both online stores and brick-and-mortar channels such as POS
Deliver features for B2C or B2B omnichannel commerce, or both
Maintain product data and availability across all channels

Best Omnichannel Commerce Software At A Glance

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Best Contender:
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Most Niche:
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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179 Listings in Omnichannel Commerce Available
(653)4.4 out of 5
4th Easiest To Use in Omnichannel Commerce software
View top Consulting Services for Shopify Plus
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Shopify Plus is the commerce platform for enterprise high-growth, high-volume brands, coupling speed and agility with the scalable foundation they need to grow bigger, faster. Our platform enables bra

    Users
    • CEO
    • Owner
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 68% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Shopify Plus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    136
    Customer Support
    75
    Easy Integration
    39
    App Variety
    36
    Customizability
    36
    Cons
    Expensive
    55
    Missing Features
    48
    Limited Features
    38
    Poor Customer Support
    28
    Limited Customization
    24
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Shopify Plus features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.8
    8.7
    E-commerce Integration
    Average: 8.7
    7.6
    Data Transfer Tools
    Average: 8.0
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Shopify
    Company Website
    Year Founded
    2006
    HQ Location
    Ottawa, ON
    Twitter
    @Shopify
    434,155 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21,268 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Shopify Plus is the commerce platform for enterprise high-growth, high-volume brands, coupling speed and agility with the scalable foundation they need to grow bigger, faster. Our platform enables bra

Users
  • CEO
  • Owner
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 68% Small-Business
  • 29% Mid-Market
Shopify Plus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
136
Customer Support
75
Easy Integration
39
App Variety
36
Customizability
36
Cons
Expensive
55
Missing Features
48
Limited Features
38
Poor Customer Support
28
Limited Customization
24
Shopify Plus features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.8
8.7
E-commerce Integration
Average: 8.7
7.6
Data Transfer Tools
Average: 8.0
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Shopify
Company Website
Year Founded
2006
HQ Location
Ottawa, ON
Twitter
@Shopify
434,155 Twitter followers
LinkedIn® Page
www.linkedin.com
21,268 employees on LinkedIn®
(252)4.3 out of 5
View top Consulting Services for SAP Commerce Cloud
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The SAP Commerce solutions delivers feature rich digital commerce capabilities built on a modern cloud native platform that will enable businesses to innovate quickly and deliver the perfect fit digit

    Users
    • Consultant
    • Associate
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 50% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SAP Commerce Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    41
    Integrations
    18
    Product Management
    16
    Easy Integration
    15
    Easy Integrations
    15
    Cons
    Expensive
    23
    Difficult Learning
    14
    Complexity
    13
    Slow Performance
    13
    Technical Issues
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SAP Commerce Cloud features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.8
    8.6
    E-commerce Integration
    Average: 8.7
    8.7
    Data Transfer Tools
    Average: 8.0
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SAP
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    301,284 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    125,049 employees on LinkedIn®
    Ownership
    NYSE:SAP
Product Description
How are these determined?Information
This description is provided by the seller.

The SAP Commerce solutions delivers feature rich digital commerce capabilities built on a modern cloud native platform that will enable businesses to innovate quickly and deliver the perfect fit digit

Users
  • Consultant
  • Associate
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 50% Enterprise
  • 31% Mid-Market
SAP Commerce Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
41
Integrations
18
Product Management
16
Easy Integration
15
Easy Integrations
15
Cons
Expensive
23
Difficult Learning
14
Complexity
13
Slow Performance
13
Technical Issues
13
SAP Commerce Cloud features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.8
8.6
E-commerce Integration
Average: 8.7
8.7
Data Transfer Tools
Average: 8.0
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
SAP
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
301,284 Twitter followers
LinkedIn® Page
www.linkedin.com
125,049 employees on LinkedIn®
Ownership
NYSE:SAP

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(451)4.3 out of 5
Optimized for quick response
5th Easiest To Use in Omnichannel Commerce software
View top Consulting Services for Salesforce Commerce for B2C
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesforce B2C Commerce empowers customers to quickly grow profitability. Customers of all sizes can build pixel-perfect experiences and embed commerce into every touchpoint with templates, composabi

    Users
    • Salesforce Developer
    • Software Engineer
    Industries
    • Retail
    • Information Technology and Services
    Market Segment
    • 40% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salesforce Commerce for B2C Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    67
    Features
    37
    Customizability
    25
    Customization
    23
    Customer Experience
    22
    Cons
    Expensive
    28
    Difficult Learning Curve
    20
    Learning Curve
    20
    Difficult Learning
    15
    Complexity
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesforce Commerce for B2C features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    8.6
    E-commerce Integration
    Average: 8.7
    8.5
    Data Transfer Tools
    Average: 8.0
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    582,924 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    78,543 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesforce B2C Commerce empowers customers to quickly grow profitability. Customers of all sizes can build pixel-perfect experiences and embed commerce into every touchpoint with templates, composabi

Users
  • Salesforce Developer
  • Software Engineer
Industries
  • Retail
  • Information Technology and Services
Market Segment
  • 40% Mid-Market
  • 33% Enterprise
Salesforce Commerce for B2C Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
67
Features
37
Customizability
25
Customization
23
Customer Experience
22
Cons
Expensive
28
Difficult Learning Curve
20
Learning Curve
20
Difficult Learning
15
Complexity
13
Salesforce Commerce for B2C features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
8.6
E-commerce Integration
Average: 8.7
8.5
Data Transfer Tools
Average: 8.0
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
582,924 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
(226)4.4 out of 5
Optimized for quick response
7th Easiest To Use in Omnichannel Commerce software
View top Consulting Services for Salesforce Commerce for B2B
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesforce B2B Commerce empowers customers to meet complex buyer needs and drive B2B sales efficiency. Start selling faster with guided store setup, out-of-the-box customer records, generative produ

    Users
    • Salesforce Developer
    • Business Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 36% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salesforce Commerce for B2B Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    68
    Features
    40
    Integrations
    33
    Easy Integrations
    31
    Customization
    26
    Cons
    Expensive
    22
    Slow Performance
    18
    Complex Setup
    16
    User Difficulty
    16
    Difficult Learning
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesforce Commerce for B2B features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.8
    8.2
    E-commerce Integration
    Average: 8.7
    8.3
    Data Transfer Tools
    Average: 8.0
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    582,924 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    78,543 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesforce B2B Commerce empowers customers to meet complex buyer needs and drive B2B sales efficiency. Start selling faster with guided store setup, out-of-the-box customer records, generative produ

Users
  • Salesforce Developer
  • Business Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 36% Mid-Market
  • 34% Enterprise
Salesforce Commerce for B2B Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
68
Features
40
Integrations
33
Easy Integrations
31
Customization
26
Cons
Expensive
22
Slow Performance
18
Complex Setup
16
User Difficulty
16
Difficult Learning
14
Salesforce Commerce for B2B features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.8
8.2
E-commerce Integration
Average: 8.7
8.3
Data Transfer Tools
Average: 8.0
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
582,924 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
(137)4.5 out of 5
2nd Easiest To Use in Omnichannel Commerce software
Save to My Lists
Entry Level Price:€25.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ikas is an innovative e-commerce platform that has been specifically designed for small and medium-sized enterprises and entrepreneurs. Its user-friendly interface allows the user to easily create an

    Users
    • Founder
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ikas Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    80
    User Interface
    36
    Customer Support
    34
    E-commerce Services
    25
    Easy Integration
    21
    Cons
    Missing Features
    14
    Limited Customization
    12
    Limited Features
    11
    Learning Curve
    8
    Poor Customer Support
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ikas features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    E-commerce Integration
    Average: 8.7
    8.9
    Data Transfer Tools
    Average: 8.0
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    Ankara, TR
    Twitter
    @ikasturkiye
    7,051 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    276 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ikas is an innovative e-commerce platform that has been specifically designed for small and medium-sized enterprises and entrepreneurs. Its user-friendly interface allows the user to easily create an

Users
  • Founder
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Small-Business
  • 43% Mid-Market
ikas Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
80
User Interface
36
Customer Support
34
E-commerce Services
25
Easy Integration
21
Cons
Missing Features
14
Limited Customization
12
Limited Features
11
Learning Curve
8
Poor Customer Support
8
ikas features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
8.9
E-commerce Integration
Average: 8.7
8.9
Data Transfer Tools
Average: 8.0
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
2017
HQ Location
Ankara, TR
Twitter
@ikasturkiye
7,051 Twitter followers
LinkedIn® Page
www.linkedin.com
276 employees on LinkedIn®
(322)4.4 out of 5
6th Easiest To Use in Omnichannel Commerce software
View top Consulting Services for Shopify POS
Save to My Lists
Entry Level Price:USD $89/month per loca...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Shopify POS is the best point-of-sale solution for retailers who sell in-store and online. Shopify POS brings in-store and online sales together, so you can create the seamless shopping experiences

    Users
    • Owner
    • Manager
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 79% Small-Business
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Shopify POS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Easy Integrations
    5
    Inventory Management
    5
    Order Management
    5
    User Interface
    5
    Cons
    Payment Issues
    4
    Poor Customer Support
    4
    Slow Performance
    4
    Connection Issues
    3
    Expensive
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Shopify POS features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    E-commerce Integration
    Average: 8.7
    7.4
    Data Transfer Tools
    Average: 8.0
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Shopify
    Company Website
    Year Founded
    2006
    HQ Location
    Ottawa, ON
    Twitter
    @Shopify
    434,155 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21,268 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Shopify POS is the best point-of-sale solution for retailers who sell in-store and online. Shopify POS brings in-store and online sales together, so you can create the seamless shopping experiences

Users
  • Owner
  • Manager
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 79% Small-Business
  • 15% Mid-Market
Shopify POS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Easy Integrations
5
Inventory Management
5
Order Management
5
User Interface
5
Cons
Payment Issues
4
Poor Customer Support
4
Slow Performance
4
Connection Issues
3
Expensive
3
Shopify POS features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
8.8
E-commerce Integration
Average: 8.7
7.4
Data Transfer Tools
Average: 8.0
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Shopify
Company Website
Year Founded
2006
HQ Location
Ottawa, ON
Twitter
@Shopify
434,155 Twitter followers
LinkedIn® Page
www.linkedin.com
21,268 employees on LinkedIn®
(357)4.4 out of 5
Optimized for quick response
14th Easiest To Use in Omnichannel Commerce software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With its leading data feed management platform, Feedonomics helps brands and retailers optimize and list their product catalogs on hundreds of ecommerce shopping destinations around the world. Our

    Users
    • Digital Marketing Manager
    • Paid Search Manager
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 56% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Feedonomics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    79
    Ease of Use
    64
    Feed Management
    56
    Helpful
    48
    Response Time
    39
    Cons
    Poor Customer Support
    20
    Complex Usability
    16
    Difficult Learning
    13
    Complexity
    12
    Expensive
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Feedonomics features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.0
    E-commerce Integration
    Average: 8.7
    7.8
    Data Transfer Tools
    Average: 8.0
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2014
    HQ Location
    Woodland Hills, California
    Twitter
    @Feedonomics
    610 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    372 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With its leading data feed management platform, Feedonomics helps brands and retailers optimize and list their product catalogs on hundreds of ecommerce shopping destinations around the world. Our

Users
  • Digital Marketing Manager
  • Paid Search Manager
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 56% Mid-Market
  • 28% Small-Business
Feedonomics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
79
Ease of Use
64
Feed Management
56
Helpful
48
Response Time
39
Cons
Poor Customer Support
20
Complex Usability
16
Difficult Learning
13
Complexity
12
Expensive
12
Feedonomics features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
8.0
E-commerce Integration
Average: 8.7
7.8
Data Transfer Tools
Average: 8.0
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
2014
HQ Location
Woodland Hills, California
Twitter
@Feedonomics
610 Twitter followers
LinkedIn® Page
www.linkedin.com
372 employees on LinkedIn®
(543)4.2 out of 5
Optimized for quick response
13th Easiest To Use in Omnichannel Commerce software
View top Consulting Services for BigCommerce
Save to My Lists
Entry Level Price:$29.95 / per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    About BigCommerce BigCommerce (Nasdaq: BIGC) is a leading open software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses onl

    Users
    • Owner
    • CEO
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 77% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BigCommerce Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    37
    Customer Support
    26
    Easy Integration
    14
    Easy Setup
    10
    App Integration
    9
    Cons
    Expensive
    15
    Limited Features
    15
    Missing Features
    13
    Poor Customer Support
    10
    Limited Customization
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BigCommerce features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.8
    8.0
    E-commerce Integration
    Average: 8.7
    7.8
    Data Transfer Tools
    Average: 8.0
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2009
    HQ Location
    Austin, TX
    Twitter
    @bigcommerce
    66,653 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,274 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

About BigCommerce BigCommerce (Nasdaq: BIGC) is a leading open software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses onl

Users
  • Owner
  • CEO
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 77% Small-Business
  • 17% Mid-Market
BigCommerce Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
37
Customer Support
26
Easy Integration
14
Easy Setup
10
App Integration
9
Cons
Expensive
15
Limited Features
15
Missing Features
13
Poor Customer Support
10
Limited Customization
8
BigCommerce features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.8
8.0
E-commerce Integration
Average: 8.7
7.8
Data Transfer Tools
Average: 8.0
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
2009
HQ Location
Austin, TX
Twitter
@bigcommerce
66,653 Twitter followers
LinkedIn® Page
www.linkedin.com
1,274 employees on LinkedIn®
(103)4.8 out of 5
1st Easiest To Use in Omnichannel Commerce software
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Entry Level Price:$599.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WHAT IS GOFLOW? Goflow is a cloud-based SaaS platform that helps enterprise e-commerce companies easily integrate with leading marketplaces and manage their multi-channel orders, shipping, inventory,

    Users
    • Manager
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 72% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Goflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    38
    Features
    19
    Inventory Management
    17
    Customer Support
    14
    Helpful
    14
    Cons
    Missing Features
    8
    Inventory Management
    6
    Limitations
    6
    Integration Issues
    4
    Limited Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Goflow features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 8.8
    10.0
    E-commerce Integration
    Average: 8.7
    10.0
    Data Transfer Tools
    Average: 8.0
    6.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Goflow
    Year Founded
    2011
    HQ Location
    Jersey City, US
    LinkedIn® Page
    www.linkedin.com
    22 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WHAT IS GOFLOW? Goflow is a cloud-based SaaS platform that helps enterprise e-commerce companies easily integrate with leading marketplaces and manage their multi-channel orders, shipping, inventory,

Users
  • Manager
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 72% Small-Business
  • 18% Mid-Market
Goflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
38
Features
19
Inventory Management
17
Customer Support
14
Helpful
14
Cons
Missing Features
8
Inventory Management
6
Limitations
6
Integration Issues
4
Limited Features
4
Goflow features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 8.8
10.0
E-commerce Integration
Average: 8.7
10.0
Data Transfer Tools
Average: 8.0
6.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Goflow
Year Founded
2011
HQ Location
Jersey City, US
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®
(165)4.1 out of 5
Optimized for quick response
15th Easiest To Use in Omnichannel Commerce software
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Entry Level Price:Starting at $600.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Shopware, founded in Schöppingen in 2000, offers a holistic omnichannel digital commerce platform for sophisticated mid-market and lower enterprise merchants, with high flexibility and various options

    Users
    • CEO
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 71% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Shopware Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    45
    Integrations
    32
    Customization
    30
    Features
    28
    Customer Support
    27
    Cons
    Expensive
    30
    Missing Features
    25
    Plugin Dependency
    24
    Limited Features
    20
    Plugin Issues
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Shopware features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 8.8
    7.9
    E-commerce Integration
    Average: 8.7
    6.0
    Data Transfer Tools
    Average: 8.0
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Shopware
    Company Website
    Year Founded
    2000
    HQ Location
    Schöppingen
    Twitter
    @shopware
    6,396 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    383 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Shopware, founded in Schöppingen in 2000, offers a holistic omnichannel digital commerce platform for sophisticated mid-market and lower enterprise merchants, with high flexibility and various options

Users
  • CEO
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 71% Small-Business
  • 27% Mid-Market
Shopware Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
45
Integrations
32
Customization
30
Features
28
Customer Support
27
Cons
Expensive
30
Missing Features
25
Plugin Dependency
24
Limited Features
20
Plugin Issues
18
Shopware features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 8.8
7.9
E-commerce Integration
Average: 8.7
6.0
Data Transfer Tools
Average: 8.0
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Shopware
Company Website
Year Founded
2000
HQ Location
Schöppingen
Twitter
@shopware
6,396 Twitter followers
LinkedIn® Page
www.linkedin.com
383 employees on LinkedIn®
(245)4.1 out of 5
View top Consulting Services for Magento Open Source
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Magento Community Edition is a free, open source e-commerce platform.

    Users
    • Web Developer
    • Owner
    Industries
    • Information Technology and Services
    • Retail
    Market Segment
    • 64% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Magento Open Source Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Customizability
    7
    Integrations
    7
    Customization Options
    6
    Easy Integration
    6
    Cons
    High Complexity
    7
    Slow Performance
    7
    Expensive
    6
    Learning Curve
    6
    Complexity
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Magento Open Source features and usability ratings that predict user satisfaction
    7.7
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    E-commerce Integration
    Average: 8.7
    8.7
    Data Transfer Tools
    Average: 8.0
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Adobe
    Year Founded
    1982
    HQ Location
    San Jose, CA
    Twitter
    @Adobe
    975,649 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    42,285 employees on LinkedIn®
    Ownership
    NASDAQ:ADBE
Product Description
How are these determined?Information
This description is provided by the seller.

Magento Community Edition is a free, open source e-commerce platform.

Users
  • Web Developer
  • Owner
Industries
  • Information Technology and Services
  • Retail
Market Segment
  • 64% Small-Business
  • 28% Mid-Market
Magento Open Source Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Customizability
7
Integrations
7
Customization Options
6
Easy Integration
6
Cons
High Complexity
7
Slow Performance
7
Expensive
6
Learning Curve
6
Complexity
5
Magento Open Source features and usability ratings that predict user satisfaction
7.7
Has the product been a good partner in doing business?
Average: 8.8
8.9
E-commerce Integration
Average: 8.7
8.7
Data Transfer Tools
Average: 8.0
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Adobe
Year Founded
1982
HQ Location
San Jose, CA
Twitter
@Adobe
975,649 Twitter followers
LinkedIn® Page
www.linkedin.com
42,285 employees on LinkedIn®
Ownership
NASDAQ:ADBE
(20)4.9 out of 5
12th Easiest To Use in Omnichannel Commerce software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The go-to inventory and warehouse management system for ecommerce brands. Most ecommerce solutions are either poorly built online tools with no support or ultra-expensive ERPs that are full of unnece

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 90% Small-Business
    • 5% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Luminous Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Customer Support
    12
    Helpful
    8
    Inventory Management
    8
    Features
    7
    Cons
    Learning Curve
    3
    Learning Difficulty
    3
    Complex Usability
    2
    Difficult Learning
    2
    Challenges in Usage
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Luminous features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.8
    9.4
    E-commerce Integration
    Average: 8.7
    9.4
    Data Transfer Tools
    Average: 8.0
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Luminous
    Year Founded
    2021
    HQ Location
    Everett, WA
    LinkedIn® Page
    www.linkedin.com
    53 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The go-to inventory and warehouse management system for ecommerce brands. Most ecommerce solutions are either poorly built online tools with no support or ultra-expensive ERPs that are full of unnece

Users
No information available
Industries
  • Retail
Market Segment
  • 90% Small-Business
  • 5% Mid-Market
Luminous Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Customer Support
12
Helpful
8
Inventory Management
8
Features
7
Cons
Learning Curve
3
Learning Difficulty
3
Complex Usability
2
Difficult Learning
2
Challenges in Usage
1
Luminous features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.8
9.4
E-commerce Integration
Average: 8.7
9.4
Data Transfer Tools
Average: 8.0
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Luminous
Year Founded
2021
HQ Location
Everett, WA
LinkedIn® Page
www.linkedin.com
53 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We offer Headless Commerce solutions to Retailers and D2C Brands. Our suite of Headless commerce APIs & Applications enables rapid change to consumer demands at scale. We offer affordable, easy

    Users
    No information available
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 60% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BetterCommerce Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    A/B Testing
    1
    Access Flexibility
    1
    B2B
    1
    B2B Sales
    1
    Comprehensive
    1
    Cons
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BetterCommerce features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.8
    10.0
    E-commerce Integration
    Average: 8.7
    8.3
    Data Transfer Tools
    Average: 8.0
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    London, England
    Twitter
    @BetterCommerce
    1 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    40 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We offer Headless Commerce solutions to Retailers and D2C Brands. Our suite of Headless commerce APIs & Applications enables rapid change to consumer demands at scale. We offer affordable, easy

Users
No information available
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 60% Small-Business
  • 33% Mid-Market
BetterCommerce Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
A/B Testing
1
Access Flexibility
1
B2B
1
B2B Sales
1
Comprehensive
1
Cons
Missing Features
1
BetterCommerce features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.8
10.0
E-commerce Integration
Average: 8.7
8.3
Data Transfer Tools
Average: 8.0
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Year Founded
2015
HQ Location
London, England
Twitter
@BetterCommerce
1 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
(69)4.8 out of 5
Optimized for quick response
3rd Easiest To Use in Omnichannel Commerce software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Centra is a headless, SaaS e-commerce platform for medium to enterprise-sized fashion and lifestyle brands running a Direct-to-Consumer and/or wholesale ecommerce business towards the global market.

    Users
    No information available
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 72% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Centra Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Integration
    1
    Easy Integrations
    1
    Flexibility
    1
    Integrations
    1
    Reporting Efficiency
    1
    Cons
    Extra Costs
    1
    Integration Issues
    1
    Time-Consuming
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Centra features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.8
    8.3
    E-commerce Integration
    Average: 8.7
    7.8
    Data Transfer Tools
    Average: 8.0
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Centra
    Company Website
    Year Founded
    2016
    HQ Location
    Stockholm, SE
    LinkedIn® Page
    www.linkedin.com
    298 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Centra is a headless, SaaS e-commerce platform for medium to enterprise-sized fashion and lifestyle brands running a Direct-to-Consumer and/or wholesale ecommerce business towards the global market.

Users
No information available
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 72% Small-Business
  • 28% Mid-Market
Centra Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Integration
1
Easy Integrations
1
Flexibility
1
Integrations
1
Reporting Efficiency
1
Cons
Extra Costs
1
Integration Issues
1
Time-Consuming
1
Centra features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.8
8.3
E-commerce Integration
Average: 8.7
7.8
Data Transfer Tools
Average: 8.0
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Centra
Company Website
Year Founded
2016
HQ Location
Stockholm, SE
LinkedIn® Page
www.linkedin.com
298 employees on LinkedIn®
(92)4.3 out of 5
8th Easiest To Use in Omnichannel Commerce software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Linnworks is the global growth platform for omnichannel retailers. Power your entire commerce operation from a single platform. With more than 100 integrations (including popular platforms like Amazon

    Users
    • Director
    Industries
    • Retail
    • Automotive
    Market Segment
    • 84% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Linnworks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Easy Integrations
    5
    Integrations
    5
    Inventory Management
    5
    Setup Ease
    5
    Cons
    Integration Issues
    3
    Learning Curve
    3
    Missing Features
    3
    Expensive
    2
    Inadequate Tracking
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Linnworks features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 8.8
    9.0
    E-commerce Integration
    Average: 8.7
    8.1
    Data Transfer Tools
    Average: 8.0
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Chichester, West Sussex
    Twitter
    @LINNWORKS
    2,756 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    250 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Linnworks is the global growth platform for omnichannel retailers. Power your entire commerce operation from a single platform. With more than 100 integrations (including popular platforms like Amazon

Users
  • Director
Industries
  • Retail
  • Automotive
Market Segment
  • 84% Small-Business
  • 14% Mid-Market
Linnworks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Easy Integrations
5
Integrations
5
Inventory Management
5
Setup Ease
5
Cons
Integration Issues
3
Learning Curve
3
Missing Features
3
Expensive
2
Inadequate Tracking
2
Linnworks features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 8.8
9.0
E-commerce Integration
Average: 8.7
8.1
Data Transfer Tools
Average: 8.0
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
2005
HQ Location
Chichester, West Sussex
Twitter
@LINNWORKS
2,756 Twitter followers
LinkedIn® Page
www.linkedin.com
250 employees on LinkedIn®