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The Top 20 Omnichannel Commerce Software

Check out this list of the top Omnichannel Commerce Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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Salesforce Commerce for B2C

Overall Satisfaction Score

Top Industries of Reviewers:

Consulting

26%

Retail

26%

Computer Software

26%

Information Technology and Services

21%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.0

9.0

Meets Requirements

Average: 9.0

9.2

Ease of Doing Business With

Average: 8.9

9.1

Ease of Setup

Average: 8.5

8.6

Quality of Support

Average: 9.2

8.9

Ease of Admin

Average: 8.7

8.9

ikas

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

32%

Marketing and Advertising

28%

Arts and Crafts

20%

Apparel & Fashion

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.0

9.4

Meets Requirements

Average: 9.0

9.0

Ease of Doing Business With

Average: 8.9

9.4

Ease of Setup

Average: 8.5

9.1

Quality of Support

Average: 9.2

9.2

Ease of Admin

Average: 8.7

9.5

Salesforce Commerce for B2B

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

33%

Consulting

27%

Marketing and Advertising

27%

Consumer Goods

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.0

8.6

Meets Requirements

Average: 9.0

8.8

Ease of Doing Business With

Average: 8.9

9.1

Ease of Setup

Average: 8.5

8.4

Quality of Support

Average: 9.2

8.6

Ease of Admin

Average: 8.7

9.0

Shopify Plus

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

51%

Apparel & Fashion

24%

Health, Wellness and Fitness

14%

Consumer Goods

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.0

9.1

Meets Requirements

Average: 9.0

8.6

Ease of Doing Business With

Average: 8.9

8.6

Ease of Setup

Average: 8.5

8.9

Quality of Support

Average: 9.2

8.2

Ease of Admin

Average: 8.7

9.1

SAP Commerce Cloud

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

45%

Computer Software

30%

Pharmaceuticals

12%

Retail

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.0

9.2

Meets Requirements

Average: 9.0

9.5

Ease of Doing Business With

Average: 8.9

9.2

Ease of Setup

Average: 8.5

8.9

Quality of Support

Average: 9.2

9.3

Ease of Admin

Average: 8.7

8.9

Goflow

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

45%

Consumer Goods

18%

Consumer Services

18%

Consumer Electronics

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.0

9.9

Meets Requirements

Average: 9.0

9.6

Ease of Doing Business With

Average: 8.9

10.0

Ease of Setup

Average: 8.5

9.5

Quality of Support

Average: 9.2

9.7

Ease of Admin

Average: 8.7

10.0

Centra

Overall Satisfaction Score

Top Industries of Reviewers:

Apparel & Fashion

69%

Retail

15%

Computer Software

Internet

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.0

9.8

Meets Requirements

Average: 9.0

9.1

Ease of Doing Business With

Average: 8.9

10.0

Ease of Setup

Average: 8.5

9.8

Quality of Support

Average: 9.2

10.0

Ease of Admin

Average: 8.7

9.9

BetterCommerce

Overall Satisfaction Score

Top Industries of Reviewers:

Apparel & Fashion

40%

Retail

30%

Building Materials

20%

Health, Wellness and Fitness

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.0

9.6

Meets Requirements

Average: 9.0

9.6

Ease of Doing Business With

Average: 8.9

10.0

Ease of Setup

Average: 8.5

8.8

Quality of Support

Average: 9.2

10.0

Ease of Admin

Average: 8.7

9.5

Luminous

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

56%

Warehousing

22%

Consumer Services

11%

Cosmetics

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.0

8.9

Meets Requirements

Average: 9.0

9.1

Ease of Doing Business With

Average: 8.9

10.0

Ease of Setup

Average: 8.5

9.2

Quality of Support

Average: 9.2

10.0

Ease of Admin

Average: 8.7

9.3

#10

Shopify POS

Overall Satisfaction Score

Top Industries of Reviewers:

Apparel & Fashion

43%

Retail

29%

Broadcast Media

14%

Consumer Goods

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.0

9.4

Meets Requirements

Average: 9.0

8.9

Ease of Doing Business With

Average: 8.9

9.5

Ease of Setup

Average: 8.5

9.7

Quality of Support

Average: 9.2

9.1

Ease of Admin

Average: 8.7

9.5

#11

ChannelApe

Overall Satisfaction Score

Top Industries of Reviewers:

Apparel & Fashion

50%

Retail

25%

Consumer Goods

13%

Information Technology and Services

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.0

9.1

Meets Requirements

Average: 9.0

9.4

Ease of Doing Business With

Average: 8.9

10.0

Ease of Setup

Average: 8.5

9.4

Quality of Support

Average: 9.2

9.7

Ease of Admin

Average: 8.7

9.4

#12

Emporix

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

33%

Information Technology and Services

33%

Financial Services

17%

Hospital & Health Care

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.0

8.9

Meets Requirements

Average: 9.0

9.2

Ease of Doing Business With

Average: 8.9

9.4

Ease of Setup

Average: 8.5

9.3

Quality of Support

Average: 9.2

9.6

Ease of Admin

Average: 8.7

9.0

#13

Etail Solutions

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Goods

46%

Retail

38%

Health, Wellness and Fitness

Logistics and Supply Chain

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.0

8.3

Meets Requirements

Average: 9.0

9.3

Ease of Doing Business With

Average: 8.9

10.0

Ease of Setup

Average: 8.5

7.8

Quality of Support

Average: 9.2

9.7

Ease of Admin

Average: 8.7

9.2

#14

Feedonomics

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

44%

Retail

39%

Building Materials

11%

Consumer Goods

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.0

8.3

Meets Requirements

Average: 9.0

8.6

Ease of Doing Business With

Average: 8.9

8.9

Ease of Setup

Average: 8.5

8.4

Quality of Support

Average: 9.2

8.5

Ease of Admin

Average: 8.7

8.3

#15

Commerce Studio by 1440

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

50%

Apparel & Fashion

25%

Business Supplies and Equipment

13%

Commercial Real Estate

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.0

9.1

Meets Requirements

Average: 9.0

9.1

Ease of Doing Business With

Average: 8.9

9.7

Ease of Setup

Average: 8.5

9.5

Quality of Support

Average: 9.2

9.1

Ease of Admin

Average: 8.7

9.6

#16

Linnworks

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

78%

Automotive

11%

Consumer Electronics

Consumer Goods

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.0

8.2

Meets Requirements

Average: 9.0

9.0

Ease of Doing Business With

Average: 8.9

9.7

Ease of Setup

Average: 8.5

9.0

Quality of Support

Average: 9.2

8.7

Ease of Admin

Average: 8.7

9.6

#17

Accumula

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

63%

Food & Beverages

13%

Information Technology and Services

13%

Sporting Goods

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.0

9.3

Meets Requirements

Average: 9.0

10.0

Ease of Doing Business With

Average: 8.9

0.0

Ease of Setup

Average: 8.5

0.0

Quality of Support

Average: 9.2

10.0

Ease of Admin

Average: 8.7

0.0

#18

BigCommerce

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

58%

Apparel & Fashion

17%

Sporting Goods

17%

Consumer Goods

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.0

8.8

Meets Requirements

Average: 9.0

8.2

Ease of Doing Business With

Average: 8.9

8.4

Ease of Setup

Average: 8.5

8.7

Quality of Support

Average: 9.2

8.5

Ease of Admin

Average: 8.7

8.4

#19

Shopware

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

40%

Automotive

20%

Consumer Goods

20%

Furniture

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.0

8.3

Meets Requirements

Average: 9.0

8.4

Ease of Doing Business With

Average: 8.9

8.2

Ease of Setup

Average: 8.5

8.2

Quality of Support

Average: 9.2

8.0

Ease of Admin

Average: 8.7

8.5

#20

Pipe17

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

36%

Consumer Goods

29%

Apparel & Fashion

29%

Electrical/Electronic Manufacturing

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.0

8.8

Meets Requirements

Average: 9.0

8.2

Ease of Doing Business With

Average: 8.9

9.3

Ease of Setup

Average: 8.5

8.3

Quality of Support

Average: 9.2

8.5

Ease of Admin

Average: 8.7

8.7