The Top 20 Omnichannel Commerce Software

Check out this list of the top Omnichannel Commerce Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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Shopify Plus

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

49%

Apparel & Fashion

27%

Food & Beverages

12%

Consumer Goods

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.1

8.7

Ease of Doing Business With

Average: 9.0

8.8

Ease of Setup

Average: 9.2

8.9

Quality of Support

Average: 9.3

8.3

Ease of Admin

Average: 8.9

9.1

Mekari Qontak

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

56%

Retail

22%

Computer Games

11%

Food & Beverages

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.8

Meets Requirements

Average: 9.1

9.7

Ease of Doing Business With

Average: 9.0

9.4

Ease of Setup

Average: 9.2

9.8

Quality of Support

Average: 9.3

9.5

Ease of Admin

Average: 8.9

10.0

Shopify POS

Overall Satisfaction Score

Top Industries of Reviewers:

Apparel & Fashion

40%

Retail

30%

Marketing and Advertising

20%

Broadcast Media

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.1

8.9

Ease of Doing Business With

Average: 9.0

9.4

Ease of Setup

Average: 9.2

9.2

Quality of Support

Average: 9.3

9.2

Ease of Admin

Average: 8.9

9.4

ikas

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

29%

Marketing and Advertising

29%

Information Technology and Services

25%

Arts and Crafts

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.1

8.9

Ease of Doing Business With

Average: 9.0

9.8

Ease of Setup

Average: 9.2

9.0

Quality of Support

Average: 9.3

9.2

Ease of Admin

Average: 8.9

9.8

Goflow

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

45%

Consumer Goods

18%

Consumer Services

18%

Consumer Electronics

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

10.0

Meets Requirements

Average: 9.1

9.6

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 9.2

9.5

Quality of Support

Average: 9.3

9.7

Ease of Admin

Average: 8.9

10.0

Sekel Tech

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

40%

Marketing and Advertising

40%

Automotive

10%

Computer Hardware

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

10.0

Meets Requirements

Average: 9.1

9.6

Ease of Doing Business With

Average: 9.0

0.0

Ease of Setup

Average: 9.2

9.9

Quality of Support

Average: 9.3

9.6

Ease of Admin

Average: 8.9

0.0

BetterCommerce

Overall Satisfaction Score

Top Industries of Reviewers:

Apparel & Fashion

40%

Retail

30%

Building Materials

20%

Health, Wellness and Fitness

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.9

Meets Requirements

Average: 9.1

9.9

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 9.2

9.8

Quality of Support

Average: 9.3

10.0

Ease of Admin

Average: 8.9

9.8

Salesforce B2C Commerce

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

30%

Consulting

25%

Computer Software

25%

Information Technology and Services

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.9

Meets Requirements

Average: 9.1

9.3

Ease of Doing Business With

Average: 9.0

9.2

Ease of Setup

Average: 9.2

8.8

Quality of Support

Average: 9.3

8.9

Ease of Admin

Average: 8.9

8.9

Feedonomics

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

48%

Marketing and Advertising

40%

Building Materials

Consumer Electronics

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.9

Meets Requirements

Average: 9.1

8.9

Ease of Doing Business With

Average: 9.0

9.3

Ease of Setup

Average: 9.2

8.8

Quality of Support

Average: 9.3

9.0

Ease of Admin

Average: 8.9

8.7

#10

Syncware

Overall Satisfaction Score

Top Industries of Reviewers:

Apparel & Fashion

30%

Consumer Goods

27%

Health, Wellness and Fitness

23%

Retail

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.1

9.4

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 9.2

10.0

Quality of Support

Average: 9.3

9.7

Ease of Admin

Average: 8.9

9.9

#11

Centra

Overall Satisfaction Score

Top Industries of Reviewers:

Apparel & Fashion

69%

Retail

15%

Computer Software

Internet

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.1

9.5

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 9.2

9.3

Quality of Support

Average: 9.3

10.0

Ease of Admin

Average: 8.9

9.7

#12

SAP Commerce Cloud

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

40%

Computer Software

29%

Retail

21%

Pharmaceuticals

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

7.9

Meets Requirements

Average: 9.1

8.6

Ease of Doing Business With

Average: 9.0

8.5

Ease of Setup

Average: 9.2

7.9

Quality of Support

Average: 9.3

8.9

Ease of Admin

Average: 8.9

7.3

#13

BigCommerce

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

58%

Apparel & Fashion

17%

Sporting Goods

17%

Consumer Goods

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.1

8.6

Ease of Doing Business With

Average: 9.0

9.1

Ease of Setup

Average: 9.2

8.9

Quality of Support

Average: 9.3

8.8

Ease of Admin

Average: 8.9

9.3

#14

ChannelApe

Overall Satisfaction Score

Top Industries of Reviewers:

Apparel & Fashion

50%

Retail

25%

Consumer Goods

13%

Information Technology and Services

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.1

9.4

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 9.2

9.4

Quality of Support

Average: 9.3

9.7

Ease of Admin

Average: 8.9

9.4

#15

Emporix

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

33%

Information Technology and Services

33%

Financial Services

17%

Hospital & Health Care

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.1

9.2

Ease of Doing Business With

Average: 9.0

9.8

Ease of Setup

Average: 9.2

9.4

Quality of Support

Average: 9.3

9.6

Ease of Admin

Average: 8.9

9.7

#16

Luminous

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

56%

Warehousing

22%

Consumer Services

11%

Cosmetics

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.9

Meets Requirements

Average: 9.1

8.9

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 9.2

9.7

Quality of Support

Average: 9.3

10.0

Ease of Admin

Average: 8.9

9.6

#17

Linnworks

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

74%

Apparel & Fashion

11%

Automotive

11%

Consumer Electronics

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.9

Meets Requirements

Average: 9.1

8.9

Ease of Doing Business With

Average: 9.0

9.8

Ease of Setup

Average: 9.2

8.5

Quality of Support

Average: 9.3

9.2

Ease of Admin

Average: 8.9

9.8

#18

Five9 Intelligent Cloud Contact Center Platform

Overall Satisfaction Score

Top Industries of Reviewers:

Computer & Network Security

25%

Financial Services

25%

Information Technology and Services

25%

Banking

25%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.1

8.5

Ease of Doing Business With

Average: 9.0

8.9

Ease of Setup

Average: 9.2

8.8

Quality of Support

Average: 9.3

8.6

Ease of Admin

Average: 8.9

9.1

#19

Commerce Studio by 1440

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

50%

Apparel & Fashion

25%

Business Supplies and Equipment

13%

Commercial Real Estate

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.1

9.1

Ease of Doing Business With

Average: 9.0

9.7

Ease of Setup

Average: 9.2

9.5

Quality of Support

Average: 9.3

9.1

Ease of Admin

Average: 8.9

9.6

#20

Salesforce B2B Commerce

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

35%

Marketing and Advertising

24%

Consulting

24%

Information Technology and Services

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.5

Meets Requirements

Average: 9.1

8.6

Ease of Doing Business With

Average: 9.0

9.0

Ease of Setup

Average: 9.2

8.2

Quality of Support

Average: 9.3

8.3

Ease of Admin

Average: 8.9

9.2