The product is marketed to everyone—from execs to designers, marketers, and engineers. That broad appeal helps drive innovation across the enterprise and prevents teams from siloing their technology stack. It’s easy to use, straightforward to implement, and quick to deliver results. I also appreciate its “business process first, technology second” vision, which is rare in the observability space but genuinely critical to making observability successful for a customer. Review collected by and hosted on G2.com.
Unable to migrate between tenants without easily losing data.
AI tooling needs to be consistent across all areas of the product.
The user experience is inconsistent between the new experience and the classic experience.
The consumption-based charging model isn’t clear—for example, what a query actually costs in currency terms, or how it maps to a percentage of the annual commitment. Review collected by and hosted on G2.com.





