Best Enterprise Content Management (ECM) Systems

Gauri Pawsey
GP
Researched and written by Gauri Pawsey

Products classified in the overall Enterprise Content Management (ECM) category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Enterprise Content Management (ECM) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Enterprise Content Management (ECM) category.

In addition to qualifying for inclusion in the Enterprise Content Management (ECM) Systems category, to qualify for inclusion in the Enterprise Business Enterprise Content Management (ECM) Systems category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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28 Listings in Enterprise Content Management (ECM) Systems Available

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Box

(5,205)4.2 out of 5
Entry Level Price:$5.00
1st Easiest To Use in Enterprise Content Management (ECM) software
OverviewPros and Cons
Product Description

Box: The leader in Intelligent Content Management — Store, secure, and automate content on an AI-powered platform Box helps businesses of every size get more value from their documents and files wi

Users: Project Manager, Consultant · Industries: Higher Education, Information Technology and Services · Market Segment: 41% Enterprise, 32% Mid-Market
Pros and ConsUser Satisfaction
ProsEase of Use, Security, Sharing, Easy Sharing, Seamless Integration
ConsSlow Performance, Expensive, Storage Limitations, Performance Issues, Connectivity Issues
User SatisfactionSeller Details
Box features and usability ratings that predict user satisfaction
8.7
Ease of Use
Average: 8.6
8.5
Process Automation
Average: 8.6
9.0
Performance and Reliability
Average: 8.9
8.3
Conditions
Average: 8.4
Seller Details
Year Founded
1998
HQ Location
Redwood City, CA
Company Website
https://cloud.app.box.com
Twitter
@Box
LinkedIn® Page
https://www.linkedin.com/company/box/
Ownership
NYSE:BOX
Phone
+1-650-329-1210

Hyland OnBase

(326)4.4 out of 5
4th Easiest To Use in Enterprise Content Management (ECM) software
OverviewPros and Cons
Product Description

OnBase provides a broad spectrum of turn-key industry and departmental solutions that are expertly tailored to meet specific business challenges. As an enterprise platform, OnBase has purpose-built in

Industries: Government Administration, Higher Education · Market Segment: 51% Enterprise, 43% Mid-Market
User Sentiment

Users frequently mention the ability to incorporate various paper and digital content into one main repository with easy access, the seamless link with geographic systems, and the platform's robustness and customizability. Users reported challenges in configuration requiring IT support and training, a steep learning curve for setting up documents and workflows, limitations on indexing, and a high total cost due to the pricing model.

Pros and ConsUser Satisfaction
ProsEase of Use, Document Management, Features, Customization, Simple
ConsMissing Features, Update Issues, Poor Customer Support, Technical Issues, Learning Curve
User SatisfactionSeller Details
Hyland OnBase features and usability ratings that predict user satisfaction
8.3
Ease of Use
Average: 8.6
9.2
Process Automation
Average: 8.6
8.7
Performance and Reliability
Average: 8.9
8.7
Conditions
Average: 8.4
Seller Details
Year Founded
1991
HQ Location
Westlake, OH
Company Website
https://www.hyland.com/
Twitter
@Hyland
LinkedIn® Page
https://www.linkedin.com/company/10043/
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Laserfiche

(1,162)4.7 out of 5
Entry Level Price:$53.00
3rd Easiest To Use in Enterprise Content Management (ECM) software
OverviewPros and Cons
Product Description

Get work done faster with Laserfiche, the leading SaaS provider of AI-powered document management and process automation. Through powerful workflows, electronic forms, document management and analytic

Users: Business Systems Analyst, Deputy City Clerk · Industries: Government Administration, Education Management · Market Segment: 60% Mid-Market, 26% Enterprise
User Sentiment

Reviewers appreciate Laserfiche's ability to handle multiple forms of documents, automate repetitive tasks, and provide robust search capabilities, which significantly increases productivity and efficiency. Users reported performance problems and lags with heavy document workflow, issues with the cloud version needing improvements, high maintenance costs, and complexities experienced during configuration.

Pros and ConsUser Satisfaction
ProsEase of Use, Process Automation, Automation, Workflow Management, Document Management
ConsLearning Curve, Learning Difficulty, Missing Features, Update Issues, Performance Issues
User SatisfactionSeller Details
Laserfiche features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 8.6
9.2
Process Automation
Average: 8.6
8.9
Performance and Reliability
Average: 8.9
9.0
Conditions
Average: 8.4
Seller Details
Year Founded
1976
HQ Location
Long Beach, California
Company Website
https://www.laserfiche.com/
Twitter
@laserfiche
LinkedIn® Page
https://www.linkedin.com/company/19414/

M-Files

(280)4.4 out of 5
2nd Easiest To Use in Enterprise Content Management (ECM) software
OverviewPros and Cons
Product Description

M-Files delivers Context-First Document Management with an AI-native, metadata-driven architecture that eliminates information chaos and improves productivity across the document lifecycle. By linking

Users: Project Manager, IT Manager · Industries: Information Technology and Services, Computer Software · Market Segment: 47% Mid-Market, 39% Small-Business
Pros and ConsUser Satisfaction
ProsEase of Use, Document Management, Easy Access, Data Management, Organization
ConsLearning Curve, Training Required, Slow Performance, Slow Loading, Outdated Features
User SatisfactionSeller Details
M-Files features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 8.6
8.8
Process Automation
Average: 8.6
8.8
Performance and Reliability
Average: 8.9
8.6
Conditions
Average: 8.4
Seller Details
Year Founded
2002
HQ Location
Austin, Texas
Company Website
https://www.m-files.com
Twitter
@M_Files
LinkedIn® Page
https://www.linkedin.com/company/118361/

Storyblok

(570)4.5 out of 5
Entry Level Price:Free
6th Easiest To Use in Enterprise Content Management (ECM) software
View top Consulting Services for Storyblok
OverviewPros and Cons
Product Description

Storyblok is a headless CMS that enables marketers and developers to create with joy and succeed in the AI-driven content era. It empowers you to deliver structured and consistent content everywhere:

Users: Software Engineer, Frontend Developer · Industries: Computer Software, Information Technology and Services · Market Segment: 56% Small-Business, 30% Mid-Market
Pros and ConsUser Satisfaction
ProsEase of Use, Intuitive, Content Management, Features, Easy Setup
ConsLearning Curve, Expensive, Missing Features, Lack of Features, Pricing Issues
User SatisfactionSeller Details
Storyblok features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 8.6
8.6
Process Automation
Average: 8.6
9.2
Performance and Reliability
Average: 8.9
8.5
Conditions
Average: 8.4
Seller Details
Year Founded
2017
HQ Location
Linz, Oberösterreich
Company Website
https://www.storyblok.com
Twitter
@storyblok
LinkedIn® Page
https://www.linkedin.com/company/17989065/

DocuShare

(133)4.0 out of 5
OverviewPros and Cons
Product Description

Easy content management – intuitive, integrated and cloud-enabled. Xerox DocuShare is enterprise content management (ECM) designed with usability, flexibility and convenience in mind. It helps knowle

Industries: Information Technology and Services, Education Management · Market Segment: 47% Enterprise, 32% Mid-Market
Pros and ConsUser Satisfaction
ProsContent Management, Document Management, Automation, Collaboration, Data Storage
ConsPerformance Issues, Complex Workflows, Large Data Management
User SatisfactionSeller Details
DocuShare features and usability ratings that predict user satisfaction
8.3
Ease of Use
Average: 8.6
8.2
Process Automation
Average: 8.6
8.6
Performance and Reliability
Average: 8.9
8.0
Conditions
Average: 8.4
Seller Details
Year Founded
1906
HQ Location
Norwalk, CT
Company Website
https://www.xerox.com
Twitter
@Xerox
LinkedIn® Page
https://www.linkedin.com/company/1373/
Ownership
NYSE:XRX

Jahia DXP

(610)4.4 out of 5
Entry Level Price:Starting at $1,800.00
10th Easiest To Use in Enterprise Content Management (ECM) software
OverviewPros and Cons
Product Description

Jahia is a content management system (CMS) and digital experience platform (DXP) designed to assist organizations in creating modern websites and portals. This robust solution is particularly well-sui

Users: Product Owner, Business Analyst · Industries: Insurance, Information Technology and Services · Market Segment: 33% Enterprise, 32% Small-Business
Pros and ConsUser Satisfaction
ProsEase of Use, Content Management, Flexibility, Integrations, Intuitive
ConsLearning Curve, Steep Learning Curve, Difficult Learning, Complexity, Technical Expertise Required
User SatisfactionSeller Details
Jahia DXP features and usability ratings that predict user satisfaction
8.3
Ease of Use
Average: 8.6
8.3
Process Automation
Average: 8.6
8.5
Performance and Reliability
Average: 8.9
8.5
Conditions
Average: 8.4
Seller Details
Year Founded
2002
HQ Location
Geneva, Switzerland
Company Website
https://www.jahia.com
Twitter
@Jahia
LinkedIn® Page
https://www.linkedin.com/company/103891/

Docusign CLM

(489)4.3 out of 5
13th Easiest To Use in Enterprise Content Management (ECM) software
OverviewPros and Cons
Product Description

While eSignature has changed the way that many organizations execute a contract, the lifecycle before and after signature is often managed through manual processes, spreadsheets, and emails—slowing th

Users: Account Executive, General Counsel · Industries: Information Technology and Services, Computer Software · Market Segment: 45% Mid-Market, 29% Enterprise
User Sentiment

Users like the automation and visibility it provides, as it streamlines contract management, reduces manual effort, and improves organization. Users experienced complexity in initial use, issues with the user interface, and high pricing for higher contract values and greater numbers of envelopes.

Pros and ConsUser Satisfaction
ProsEase of Use, Digital Signing, Digital Signatures, Document Management, Simple
ConsExpensive, Steep Learning Curve, Signature Issues, Complex Setup, Learning Curve
User SatisfactionSeller Details
Docusign CLM features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 8.6
7.9
Process Automation
Average: 8.6
8.1
Performance and Reliability
Average: 8.9
8.0
Conditions
Average: 8.4
Seller Details
Year Founded
2003
HQ Location
San Francisco, CA
Company Website
https://www.docusign.com
Twitter
@Docusign
LinkedIn® Page
https://www.linkedin.com/company/19022/
Ownership
NASDAQ: DOCU
Phone
1‑877‑720‑2040

Sanity

(914)4.7 out of 5
Entry Level Price:Free
View top Consulting Services for Sanity
OverviewPros and Cons
Product Description

The Content Operating System—a fully customizable all-code backend for content-driven websites and apps. Power all your content operations from a single platform with a feature-rich content workspace,

Users: Software Engineer, Web Developer · Industries: Computer Software, Information Technology and Services · Market Segment: 73% Small-Business, 18% Mid-Market
Pros and ConsUser Satisfaction
ProsCustomizability, Features, Flexibility, Ease of Use, Customization
ConsLearning Curve, Learning Difficulty, Poor Documentation, Lack of Tutorials, Missing Features
User SatisfactionSeller Details
Sanity features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 8.6
7.9
Process Automation
Average: 8.6
8.7
Performance and Reliability
Average: 8.9
8.0
Conditions
Average: 8.4
Seller Details
Year Founded
2018
HQ Location
San Francisco, California
Company Website
https://www.sanity.io
Twitter
@sanity_io
LinkedIn® Page
https://www.linkedin.com/company/18400536/

Systemware

(30)4.6 out of 5
OverviewPros and Cons
Product Description

Systemware’s intelligent content services platform provides organizations with a path to modernization by connecting information resources across a range of repositories and enterprise records managem

Industries: Financial Services · Market Segment: 57% Enterprise, 37% Mid-Market
Pros and ConsUser Satisfaction
ProsCustomer Support, Content Management, Ease of Use, Customization, Data Storage
ConsLearning Curve, Development Challenges, Difficult Configuration, Interface Issues, Lack of Features
User SatisfactionSeller Details
Systemware features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 8.6
8.6
Process Automation
Average: 8.6
8.8
Performance and Reliability
Average: 8.9
8.7
Conditions
Average: 8.4
Seller Details
Year Founded
1981
HQ Location
Addison, Texas
Company Website
https://www.systemware.com/
Twitter
@Systemware
LinkedIn® Page
https://www.linkedin.com/company/976911

Contentstack

(287)4.4 out of 5
Entry Level Price:Free
View top Consulting Services for Contentstack
OverviewPros and Cons
Product Description

Contentstack is redefining how modern digital experiences are built and managed. As the pioneer of the Agentic Experience Platform (AXP), Contentstack brings together structured content and brand gove

Users: Software Engineer, Product Manager · Industries: Retail, Computer Software · Market Segment: 43% Mid-Market, 37% Enterprise
Pros and ConsUser Satisfaction
ProsEase of Use, Content Management, Intuitive, Flexibility, Features
ConsContent Management, Limited Features, Missing Features, Limited Customization, Learning Curve
User SatisfactionSeller Details
Contentstack features and usability ratings that predict user satisfaction
8.5
Ease of Use
Average: 8.6
7.7
Process Automation
Average: 8.6
8.7
Performance and Reliability
Average: 8.9
7.6
Conditions
Average: 8.4
Seller Details
Year Founded
2018
HQ Location
Austin, TX
Company Website
https://www.contentstack.com
Twitter
@Contentstack
LinkedIn® Page
https://www.linkedin.com/company/18395537/

NewgenONE Digital Transformation Platform

(90)4.5 out of 5
OverviewPros and Cons
Product Description

Transform your business with NewgenONE, an intelligent enterprise orchestration platform, featuring a suite of cutting-edge technologies—from task automation to mission-critical, content-rich applicat

Industries: Banking, Financial Services · Market Segment: 59% Enterprise, 22% Mid-Market
Pros and ConsUser Satisfaction
ProsAutomation, Automation Efficiency, Automation Features, Automation Focus, Cloud Services
ConsBug Issues, Bugs, Complexity, Complex Setup, Difficult Configuration
User SatisfactionSeller Details
NewgenONE Digital Transformation Platform features and usability ratings that predict user satisfaction
8.5
Ease of Use
Average: 8.6
9.5
Process Automation
Average: 8.6
9.3
Performance and Reliability
Average: 8.9
9.3
Conditions
Average: 8.4
Seller Details
Year Founded
1992
HQ Location
Mclean, VA
Company Website
https://newgensoft.com/
Twitter
@newgensoftware
LinkedIn® Page
https://www.linkedin.com/company/newgen

Oracle WebCenter Content

(99)3.8 out of 5
View top Consulting Services for Oracle WebCenter Content
OverviewPros and Cons
Product Description

Oracle WebCenter Content is a comprehensive enterprise content management (ECM) platform designed to help organizations efficiently capture, store, manage, and retrieve both digital and paper-based co

Industries: Information Technology and Services, Higher Education · Market Segment: 52% Enterprise, 30% Mid-Market
Pros and ConsUser Satisfaction
ProsEase of Use
User SatisfactionSeller Details
Oracle WebCenter Content features and usability ratings that predict user satisfaction
7.9
Ease of Use
Average: 8.6
8.6
Process Automation
Average: 8.6
8.3
Performance and Reliability
Average: 8.9
9.0
Conditions
Average: 8.4
Seller Details
Year Founded
1977
HQ Location
Austin, TX
Company Website
https://www.oracle.com/middleware/technologies/api-manager.html
Twitter
@Oracle
LinkedIn® Page
https://www.linkedin.com/company/1028/
Ownership
NYSE:ORCL
Phone
+1 (650) 506-7000

iManage Work

(287)4.3 out of 5
OverviewPros and Cons
Product Description

iManage Work is the industry’s leading document and email management application, empowering professionals to manage information more productively, securely, and seamlessly. We built iManage Work with

Users: Associate · Industries: Legal Services, Law Practice · Market Segment: 48% Mid-Market, 32% Enterprise
Pros and ConsUser Satisfaction
ProsEase of Use, Document Management, Search Functionality, Easy Access, Features
ConsNeeds Improvement, Limitations, Document Management, Improvement Needed, Performance Issues
User SatisfactionSeller Details
iManage Work features and usability ratings that predict user satisfaction
8.3
Ease of Use
Average: 8.6
8.2
Process Automation
Average: 8.6
8.7
Performance and Reliability
Average: 8.9
8.4
Conditions
Average: 8.4
Seller Details
Year Founded
2015
HQ Location
Chicago, Illinois
Company Website
https://www.imanage.com
Twitter
@imanageinc
LinkedIn® Page
https://www.linkedin.com/company/4526/

MHC Software

(188)4.4 out of 5
Entry Level Price:Contact Us
8th Easiest To Use in Enterprise Content Management (ECM) software
OverviewPros and Cons
Product Description

Customer communications management. Invoice-to-pay automation. Streamlined documents & payments with your stakeholders. MHC enables intelligent document automation for exceptional stakeholder e

Industries: Hospital & Health Care, Government Administration · Market Segment: 58% Enterprise, 26% Mid-Market
User Sentiment

Reviewers appreciate the software's ability to automate complex processes, reduce administrative workload, and integrate seamlessly with existing systems, enhancing operational efficiency and reliability. Users experienced issues with the software's speed when handling large amounts of data, lack of flexibility in reporting and customization options, and complexities in the initial setup and integration process.

Pros and ConsUser Satisfaction
ProsEase of Use, Document Management, Customer Support, Efficiency, Easy Setup
ConsComplexity, Learning Curve, Complex Setup, Difficult Setup, Inefficient Workflow Management
User SatisfactionSeller Details
MHC Software features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 8.6
9.1
Process Automation
Average: 8.6
9.3
Performance and Reliability
Average: 8.9
8.7
Conditions
Average: 8.4
Seller Details
Year Founded
1980
HQ Location
Burnsville, MN
Company Website
https://www.mhcsoftwareinc.com
Twitter
@mhcautomation
LinkedIn® Page
https://www.linkedin.com/company/mhc-software/about
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