# NewgenONE Digital Transformation Platform Reviews **Vendor:** Newgen **Category:** [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms) **Average Rating:** 4.5/5.0 **Total Reviews:** 90 ## About NewgenONE Digital Transformation Platform Transform your business with NewgenONE, an intelligent enterprise orchestration platform, featuring a suite of cutting-edge technologies—from task automation to mission-critical, content-rich applications and advanced workflow orchestration. Effortlessly integrate your existing systems and devices into a seamless ecosystem that ensures personalized, efficient experiences across the board. Build powerful applications at lightning speed with NewgenONE, a completely native low-code platform. Enjoy seamless scalability, robust security, and built-in governance and compliance, all while accelerating automation across your enterprise. Automate thousands of enterprise-wide processes and stay ahead of the competition with rapid, innovative solutions. ## NewgenONE Digital Transformation Platform Pros & Cons **What users like:** - Users value the **comprehensive end-to-end automation** provided by NewgenONE, enhancing efficiency and user management capabilities. (1 reviews) - Users praise the **end-to-end automation** of NewgenONE, appreciating its ease of use and effective user management. (1 reviews) - Users value the **comprehensive end-to-end automation** features of NewgenONE, enhancing efficiency without needing technical expertise. (1 reviews) - Users appreciate the **comprehensive end-to-end automation** of NewgenONE, which simplifies processes without needing extensive technical skills. (1 reviews) - Users value the **low-code, no-code platform** of NewgenONE, enabling easy start without extensive technical skills. (1 reviews) - Continuous Improvement (1 reviews) - Customization (1 reviews) - Ease of Learning (1 reviews) - Ease of Use (1 reviews) - Flexibility (1 reviews) **What users dislike:** - Users report numerous **bug issues** within the software, making the setup process frustrating and complicated. (1 reviews) - Users report many **bugs** in NewgenONE, making setup complicated and frustrating for basic tasks. (1 reviews) - Users experience **complexity in setup** due to numerous bugs and a complicated installation process for simple environments. (1 reviews) - Users find the **complex setup** process frustrating, hindering their ability to effectively utilize the platform. (1 reviews) - Users find the **difficult configuration** process frustrating, citing complications in setting up even basic environments. (1 reviews) - Difficult Learning (1 reviews) - Difficult Setup (1 reviews) - High Complexity (1 reviews) - Learning Curve (1 reviews) - Performance Issues (1 reviews) ## NewgenONE Digital Transformation Platform Reviews ### 1. Powerful Low-Code BPM Platform with Seamless Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Manu G. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2025 **What do you like best about NewgenONE Digital Transformation Platform?** In my experience, NewgenOne stands out as one of the best BPM tools available. What I appreciate most is its low-code, no-code platform, which means you don't need extensive technical expertise to get started. Additionally, it offers comprehensive end-to-end automation and effective user management, both of which I find very impressive. **What do you dislike about NewgenONE Digital Transformation Platform?** The software has many bugs that need to be addressed, and the setup process is quite complicated, even when trying to set up a simple lab environment. **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** I am using NewgenOne to automate the workflows, designing end to end processes with user and rights management. ### 2. Great value for money! **Rating:** 5.0/5.0 stars **Reviewed by:** Ganesh K. | Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** Easy to integrate with surrounding systems and simplify AP processes to deliver higher productivity and process efficiency, **What do you dislike about NewgenONE Digital Transformation Platform?** The user interface can be improved to make it more intutive and friendly for the user. **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** We leverage the platform for automation of our Accounts Payable process and Contract Management. Manual data entry has been reduced significantly for the Accounts Payable team and they can easily complete their 3-way, 2-way and 1-way matching for payment processing. ### 3. The best low code no code BPM platform **Rating:** 5.0/5.0 stars **Reviewed by:** ramkumar r. | Self Employed, Enterprise (> 1000 emp.) **Reviewed Date:** September 28, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** Easy to use, train end users very quickly, no need for software expertise to create process flows. Any kind of process can be automated using this platform suite **What do you dislike about NewgenONE Digital Transformation Platform?** Mobile apps to be perfected, web portal is good and desktop version meets all requirements of end clients. More integration connectors can be given along as off the shelf modules **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** Create digital work flow processes, digitise all kinds of documents, remove paper based processing and create environment friendly platform. As a consultant able to advise banks and financial institutions to optimise and improve their processes, eliminate redundant steps, ensure full end customer satisfaction by providing online responses and realtime status of every process, work item, case. ### 4. Overall experience with NewgenONE Digital Transformation Platform **Rating:** 4.0/5.0 stars **Reviewed by:** afzal n. | Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** Our overall needs are met by the product. They have assisted us in improving our backend operational procedures, decreasing TAT, increasing productivity, and expanding our customer base. **What do you dislike about NewgenONE Digital Transformation Platform?** Lack of coordination between NewGen and Infrrd in support The implementation partners NewGen and HCL did not offer any "best-practices" advice. The schedule of the project has been significantly impacted by this. Standard accounting and content organisation inside the tool have inconsistent logic. Formatting and accounting values appear to be poorly or completely illogically organised within the programme. **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** Improve business process agility Improve supplier or partner relationships Create internal/operational efficiencies Drive innovation ### 5. Smooth Document Management process **Rating:** 4.5/5.0 stars **Reviewed by:** Roja S. | Developer, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** We have been using it without any problems, for quite some time. **What do you dislike about NewgenONE Digital Transformation Platform?** The platform lacks a user drag-and-drop feature, which makes it difficult to create solutions. Creating scanning templates in the DMS application is also cumbersome. **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** This platform securely stores and organizes our documents. It has improved productivity. This allows us to provide better services to our customers. ### 6. Usability and Simplified communication functionalities **Rating:** 5.0/5.0 stars **Reviewed by:** Ngoc H. | Technician, Machinery, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** NewgenONE Digital Transformation Platform meets has been functioning flawlessly for quite some time now. **What do you dislike about NewgenONE Digital Transformation Platform?** The process of routing supporting documents for approval is time consuming. We find ourselves in need of creating templates for scanning in the DMS application. **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** The advanced automation capabilities have optimized our business. The integration, with our existing systems has simplified our processes resulting in increased reduced costs. ### 7. Reliable and Easy document management **Rating:** 4.5/5.0 stars **Reviewed by:** Haritima D. | Associate Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** It is simple to handle and classify documents; we use it in conjunction with BPM processes; we archive papers using it; and it is all good, dependable, managed, and simple to use. One feature worth highlighting is the ease with which you may access any archived item with only a few clicks. **What do you dislike about NewgenONE Digital Transformation Platform?** Nothing; everything is working well and fulfilling our wants and requirements; we've been using it for a while now with no problems. No improvements needed as of now **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** Documents can be archived and classified without concern at any stage of the BPM operations. Without many steps or adjustments, it simply associates the archived documents with the work item; all are rapidly made feasible with the tool, which satisfies the tough needs we deal with every day. ### 8. Easy & Reliable Documents Managment **Rating:** 4.5/5.0 stars **Reviewed by:** Reem A. | RPA | BPM Senior Developer, Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** Managing & classifying the documents is easy; we use it along with the BPM processes'; we archive the documents through it, and it's all good, reliable, manageable and easy to use. One point worth mentioning is the ability to reach out to any archived item within a few clicks. **What do you dislike about NewgenONE Digital Transformation Platform?** Nothing, it's all functioning without issues, and it serves the needs and the requirements as we have been using it for a long time now, and we haven't faced issues. **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** Archiving and classifying documents at any step of the BPM processes without worrying. It just associates the archived documents within the work item without many steps or configurations; all are made possible with the tool quickly, which serves the demanding requirements we deal with every day. ### 9. Digital Transformation **Rating:** 5.0/5.0 stars **Reviewed by:** Anudeep N. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** The transformation of the world into digital which achieved great mile stones of turning the users to digital **What do you dislike about NewgenONE Digital Transformation Platform?** It should reach every user that can halp the company to increase its capabilities **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** Its solving us by making the things into digitialzation from old files manual using way. ### 10. Newgen Poonawalla DMS **Rating:** 4.5/5.0 stars **Reviewed by:** Ajay S. | Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** Newgen DMS puts all documents in one place, ensuring that all employees work with the same set of information and retrieve the same documents from a central repository. This centralized repository of critical documents can serve as a “source of Information/collection of documents” across the organization. The purpose of a DMS is all time documents available across the organization, and DMS is to facilitate the transfer of information from its author to its readers. NewgenONE Digital Transformation is a reliable and trusted platform that provides flexibility, low code configuration, and is easy to use. **What do you dislike about NewgenONE Digital Transformation Platform?** Can batter look and feel like the world's best platform? Improve the delivery time, which is too high currently, be more flexible in the implementation stage, and support quickly. **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** Newgen DMS puts all documents in one place, ensuring that all employees are working with the same set of information and retrieving the same documents from a central repository. This centralized repository of critical documents can serve as a “source of Information/collection of documents” across the organization. ### 11. One of the best platform **Rating:** 5.0/5.0 stars **Reviewed by:** AMAN J. | SDE, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** The simplicity to use it and the way it is userfriendly **What do you dislike about NewgenONE Digital Transformation Platform?** Nothing as of now, somwtime its laggy but that is very limited **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** Simplicity ### 12. Having 20yrs of experience out of which 8 years with using Newgen various products **Rating:** 5.0/5.0 stars **Reviewed by:** Tushar S. | Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** This is very easy tool to handle your volumnous txns in a much simplified way , easily define and design the workflow and can be reach out to nth level of the organisation for easy tracking and auditing , most important part of platform is ease of use and Low Code or No Code , Digital performs excellent for us and helps speed up time from coding to delivery. **What do you dislike about NewgenONE Digital Transformation Platform?** Implementation of the product and Primary support is managed from offshore and there are less on the ground resources which took a bit time to close the teathing observation **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** This helps the streamling of the various business requirements by designing and defining the workflow for various verticals of the organisation, which gives them them the boost to launch the products, early go to market and customised solutions and early adoption of the products. ### 13. Nice **Rating:** 4.5/5.0 stars **Reviewed by:** Rahul C. | Back End Developer, Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** New and improved. Better navigation and customer support. **What do you dislike about NewgenONE Digital Transformation Platform?** User Interface could have been much better **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** Ease of access and sustainability ### 14. Review for DMS, and iBPS Enterprise Process & Document Management system **Rating:** 4.5/5.0 stars **Reviewed by:** Sourabh J. | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** iBPS & DMS Enterprise Process & Document Management platform implemented in the Bank. This platform is used by most of the segment within bank for digital transformation and run various business processes i.e. Account Opening, Trade Remittance, Loan Process, Digital Current Account, Robotic etc. to store scanned copies of documents, leveraging advanced tools for content integration and dynamic case management, eliminating operational redundancies and increasing efficacy. **What do you dislike about NewgenONE Digital Transformation Platform?** As Enterprise Process & Document Management platform there is no dislike about the product **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** As digital transformation platform applications should bel drag and drop functionality very useful to faster solution. ### 15. NewgenOne **Rating:** 4.0/5.0 stars **Reviewed by:** Ganesh M. | Senior Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** Making the platform with lean process to follow **What do you dislike about NewgenONE Digital Transformation Platform?** Required more training on this and move recording **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** Transformation of the process ### 16. Provider Contract Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Srinivas T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** The ability to transform the Business needs into the state of the art product with the latest technology products available. Creating products that are catered to the bottom line parties who are the members to make their day to day life in getting their health care more easily **What do you dislike about NewgenONE Digital Transformation Platform?** Code being a proprietary concept is something that Newgen should look into as it could potentially become a deterrent to a certain extent when collaborating with business partners **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** Newgen is able to come up with products that are work flow related that help in the applications that centene creates for the members. The process mining including with the workflow is really beneficial ### 17. Experienced User for OmniDoc and RMS **Rating:** 4.5/5.0 stars **Reviewed by:** Patrick W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** It consolidates the information and resources into a single platform and reduces data overlapping. It improves efficiency in analyzing data. **What do you dislike about NewgenONE Digital Transformation Platform?** Should enhance the user experience such as UI, and background automation. **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** It brings a number of benefits, such as increased efficiency and effectiveness in collaboration between team members, better decision-making by providing better access to data and analytics, and improved data security. ### 18. Review of OmniApp, Omnidocs and BAM newgen products **Rating:** 4.0/5.0 stars **Reviewed by:** Oneil R. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** 1.integration across several products. login once and the authentication carry over to several apps. 2. easy search facility across several user- defined criteria 3. responsiveness of the support. **What do you dislike about NewgenONE Digital Transformation Platform?** several users have complained that the number of clicks to access the relevant information could be shortened **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** Documents and Records management and the processes surrounding distributing received offical regulatory filing and applications. ### 19. Digitization **Rating:** 4.0/5.0 stars **Reviewed by:** David K. | Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** I have used the newgen platform, which has given me hands-on experience; the platform is user-friendly, and I like it most. **What do you dislike about NewgenONE Digital Transformation Platform?** Sometime the system freezes for the loan cooporate which i think is bug that can be rectified **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** Payment process automation,Loan origination,internal automation,Cuurently on CCM project which looks better for the business towards customer emails generation ### 20. It is a good system and the team is very supportive and timely **Rating:** 5.0/5.0 stars **Reviewed by:** HENRY W. | Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** Easy to navigate through the system and easy to understand the processes **What do you dislike about NewgenONE Digital Transformation Platform?** The accesses of cases in different worksteps where user has writes for those worksteps but has be be assigned to access cases in those worksteps **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** NEWGEN RLOS Personal banking- we are able to process loan on the system( automation of loan processing ### 21. Used platform in service business and reviewed data transformation for future project **Rating:** 4.0/5.0 stars **Reviewed by:** Elizabeth H. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** The ability to take in data from various sources - forms, data files, etc - and use the information to populate meta data about the document or request. **What do you dislike about NewgenONE Digital Transformation Platform?** Some customizations can be difficult to implement but the Newgen team typically helps by suggesting less difficult alternatives. **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** We use the platform for our business processes and document storage. The ability to move requests through a workflow based on data is beneficial to make sure all steps are followed. For storage, we use the information to quickly retrieve documents and verify communications for audit purposes. ### 22. Scalable & Configurable Agile Workflow with Unified Interface integrated with various modules. **Rating:** 4.0/5.0 stars **Reviewed by:** Rohit S. | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** Scalable & configurable workflow-based platform. **What do you dislike about NewgenONE Digital Transformation Platform?** Deployment and server set are slightly tricky. **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** -Extensive supporting documentation is routed through multiple decision points before approval. -Non-Standardization of workflow. -Multiple, disparate and sometimes incompatible systems, each performing a specialized function. -Complexity in evaluating the financial standing of the prospective customer. -Limited managerial visibility and control across the loan approval Process. -Ad hoc approvals are required due to delays in processing loan proposals leading to customer dissatisfaction. -Lack of proper MIS for Ad-hoc referral requests. -Lack of effective Document Management. -Inadequate SLA monitoring, especially during inter department proposal movement. ### 23. User Friendly features **Rating:** 4.0/5.0 stars **Reviewed by:** Moses N. | Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** Its Flexibility. Changes are easily implemented. **What do you dislike about NewgenONE Digital Transformation Platform?** 1. Regressions. 2. Loss of data. 3. Frequent changes of personnel in the project. New personnel take time to catch up on pertinent/urgent issues. **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** 1. Communication through email/sms notifications/escalations 2. Data capture, e.g. average time applications take to completion 3. Case tracking, including post-disbursement by use of covenants 4. Remote working - committees 5. Automatic template generation 6. Tables management by way of MDM, thereby assisting in the internal management of dynamic business requests 7. Documents capture ### 24. A cloud based platform for managing end to end business process and content **Rating:** 5.0/5.0 stars **Reviewed by:** I D. | Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** - A low-code development platform that allows fast change and helps stay ahead of deadlines. - Higher productivity and effective risk management and governance. - Easy to integrate with surrounding systems **What do you dislike about NewgenONE Digital Transformation Platform?** It takes time to adapt to new processes as proper IT skills are needed to evaluate continuously. **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** The organization was looking for a cloud-based solution that would help reduce costs and provide security. NewgenONE does all that we need. Also, its low-code feature is an added advantage. ### 25. The platform is flexible and easy to integrate with internal applications **Rating:** 5.0/5.0 stars **Reviewed by:** Edwin M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** It manages complex situations and helps businesses transform and digitize end-to-end customer journeys. **What do you dislike about NewgenONE Digital Transformation Platform?** The platform has many features, and a bit challenging to identify the specific ones for my business. **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** Creates visibility in the business processes, and management can identify optimization areas and improve customer experience. ### 26. User friendly GUI and features **Rating:** 5.0/5.0 stars **Reviewed by:** Umesh R. | Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** Look and feel of the platfom is very good. End user can manage multiple functions in single window. Enhanced funcitons are user friendly and it worked very well. **What do you dislike about NewgenONE Digital Transformation Platform?** It takes some time to take product to maturity phase. Faster the delivery of the Security inhancement, Bugs .etc can game changer for the prodcut. **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** New platform can access multiple functions in single window. This lead to time saving resulting into improved TATfor multiple functions. ### 27. Newgen Product suits are good and full fill business requirements. **Rating:** 5.0/5.0 stars **Reviewed by:** Sachin M. | Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** Product suits is suitable for the business requirement also we can do customisation as per use cases **What do you dislike about NewgenONE Digital Transformation Platform?** Nothing as everything is good and as per expectation **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** Customer-scanned document storage and retrieval using API call ### 28. Excellent product and easy for users to handle **Rating:** 5.0/5.0 stars **Reviewed by:** Sameer S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** Comfortable for users to handle the application. **What do you dislike about NewgenONE Digital Transformation Platform?** Nothing, Product has been build as per the requirement **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** Support is good. DMS application used in our organisation, frequently requires the template to be created for the Scanning ### 29. it's simple and easy to user and learn **Rating:** 5.0/5.0 stars **Reviewed by:** Ghassan A. | Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** - simple logic - easy workflow design - easy user management - easy groups/user configuration - easy form design **What do you dislike about NewgenONE Digital Transformation Platform?** Some pages hang while being used and have to refresh the page to use it again and some times in forms development this lead to lost a lot of developer work **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** delivring the requested processes by business users fast by using the low code platform ### 30. Omni Docs is the best thing that I like most about this tool. **Rating:** 4.0/5.0 stars **Reviewed by:** Ashok kumar v. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** Easy to use and implement and handle large amounts of data with ease. Overall experience was good, it was a good learning curve, and I came across many new technologies. **What do you dislike about NewgenONE Digital Transformation Platform?** Newgen team needs to improve the quality. While using the Omni Doc sometimes, we get errors. **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** The objectives for e-Office are to improve productivity, quality, resource management, turnaround time and increase transparency. ### 31. A very scalable application **Rating:** 5.0/5.0 stars **Reviewed by:** George A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** The low code ability and customization of the system. **What do you dislike about NewgenONE Digital Transformation Platform?** I have not encountered any challenges so far. **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** Automation of Business process management systems. ### 32. Great support from NewGen **Rating:** 4.5/5.0 stars **Reviewed by:** Rudia R. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** Straight-through processing visual of applictions. **What do you dislike about NewgenONE Digital Transformation Platform?** Having to rekey an entire application because clients information does not save. **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** All loan processes captured on the platform ### 33. EDMS has made it easy for us to manage and maintain bank and clients' documents **Rating:** 4.0/5.0 stars **Reviewed by:** Cecilia E. | Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** What we like best about this is that it accepts all types of documents. Also, users can scan and the scanned doc is directly saved in the system. **What do you dislike about NewgenONE Digital Transformation Platform?** There are some brand of scanners that are not compatible with the system. **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** It resolved the issue in KYC document management. Branch checking of client documents was made easy through digitalization. ### 34. About experience in Newgen Software Technologies LTD **Rating:** 5.0/5.0 stars **Reviewed by:** James R. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** Customer support and technical support from the newgen was most likely to spend the time in newgen. client support was most likely thing in the newgen. **What do you dislike about NewgenONE Digital Transformation Platform?** There are nothing drawbacks to the newgenONE digital transformation. **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** Customer support and technical support from the newgen to clients who used the newgen application was best and the problem-solving will be within the time limit. ### 35. Newgen One Digital Review **Rating:** 3.0/5.0 stars **Reviewed by:** Vincent V. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** Over this system is handy, and very helpful one is tracking of documentations and forms a a repository. **What do you dislike about NewgenONE Digital Transformation Platform?** I have noted a need in Newgen to align users with Branches to avoid using generic users. Number of reports needs to included and accomodate use of CIF in the system. **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** Its helping us on customer on boarding and Paperless ### 36. NewgenOne is great for ECM **Rating:** 5.0/5.0 stars **Reviewed by:** Ratandeep C. | Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** - The way it can manage Enterprise content - Records lifecycle management - Integration capabilities - Document centric work flow management **What do you dislike about NewgenONE Digital Transformation Platform?** Nothing in particular but things that could have been better are: - User-interface - Deployment - Go-live time **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** The biggest problem NewgenONE solves for us is document-centric workflow automation ### 37. NewgenOne is great for ECM **Rating:** 5.0/5.0 stars **Reviewed by:** Jaseem A. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** 1. The way it manages Enterprise Content 2. Records Lifecycle Management 3.Integration Capabilities 4. Document centric workflow management. **What do you dislike about NewgenONE Digital Transformation Platform?** Nothing major but User Interface could be better **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** The biggest problem that NewgenOne solves for us is document centric workflow automation. Also, it has fast deployment, upgrading and recovering functionalities. ### 38. Appreciation of NewgenOne platform **Rating:** 5.0/5.0 stars **Reviewed by:** Vibhor T. | Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** NewgenONE is a comprehensive platform that enables organizations to digitize their processes and operations across various functions, such as customer service, human resources, finance, and more **What do you dislike about NewgenONE Digital Transformation Platform?** NewgenOne is a growing platform and it will grow by time. No dislike points. **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** NewgenOne is a great platform from Workflow management. ### 39. Product form NEWGEN is Flawless and Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Suryakant S. | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** Their Product is quite robust and can handle high volumes! We have been using it for over 5 years and experience has been almost smooth **What do you dislike about NewgenONE Digital Transformation Platform?** They are moving to a Subscription based fee model, which will make it expensive **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** Document Management System solution for storing digitally signed documents ### 40. It is very best experience working with newgenone **Rating:** 5.0/5.0 stars **Reviewed by:** Tushar G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** Working with newgenone provides you the best experince on newgen product you can do a lot of tasks using this like Account Management Account Opening etc. **What do you dislike about NewgenONE Digital Transformation Platform?** There is nothing to dislike about the NewgenOne **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** All the platforms are on a single platform to increase the workflow ### 41. Workflow System with flexibility and scalability **Rating:** 4.0/5.0 stars **Reviewed by:** Krishna K. | Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** User-friendly system easy to integrate into sub-system, seamless branch experience with regards to user interface. **What do you dislike about NewgenONE Digital Transformation Platform?** Initially configuration and installation of the base product is tedious and complicated **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** Digital transformation by reducing manual paperwork with an automated workflow system to reduce TAT and increase efficiency. ### 42. Very supportive, experienced and good team **Rating:** 4.5/5.0 stars **Reviewed by:** Syed Althaf A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** It is robust, very simple interface and easy to use. **What do you dislike about NewgenONE Digital Transformation Platform?** Need proper reminder on the work flow in progress on Omni workflow. **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** If there is proper alert mechanism, it will help me to close the project related action items quickly. ### 43. Newgen is a great application but it can do better **Rating:** 4.0/5.0 stars **Reviewed by:** Bernard L. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** It's document management facilities are are easy to use. Document search and front end appearance are amazing. **What do you dislike about NewgenONE Digital Transformation Platform?** Newgen is abit limited in document storage.... It can be enhanced oneway or the other **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** Document movement and storage. ### 44. We use this application as repository of digitally signed invoice. **Rating:** 4.5/5.0 stars **Reviewed by:** Avinash K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** Response time in file retrieval and store. **What do you dislike about NewgenONE Digital Transformation Platform?** Some time delay in the technical team response and the new model of license. **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** It helps us to store the digitally signed invoice and retrieval efficiently. ### 45. Great Product, Difficult people to deal with **Rating:** 2.5/5.0 stars **Reviewed by:** Sunil A. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** Good Features, unified platform for BPM requirements, Integration capabilities **What do you dislike about NewgenONE Digital Transformation Platform?** Still not a stable product, Lots of things are still only on ppt. Less cost effective **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** We are managing the Procure to Pay cycle in our Shared services on this platform. ### 46. NewgenONE Digital Transformation **Rating:** 5.0/5.0 stars **Reviewed by:** sudhahar K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** One of the best in industry standards, their delivery product and services were excellent, **What do you dislike about NewgenONE Digital Transformation Platform?** Everything works smooth, No compliance in their service **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** Low code is one of the best thing on Newgen, make a process super fast and reliable. ### 47. Product is good. **Rating:** 4.5/5.0 stars **Reviewed by:** Amey S. | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** Able to handle large volume. Having domain experties. Newgen always ready to customisation. **What do you dislike about NewgenONE Digital Transformation Platform?** Generally after customisation lot of bug getting reported then product team suggested that these customisation not as per product. Such events should be minimise. **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** Digital account opening. Process autimisation ### 48. Low Maintenance Application **Rating:** 3.5/5.0 stars **Reviewed by:** Chhavi D. | Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** It's a Customizable tool that can be configured to meet specific business requirements. **What do you dislike about NewgenONE Digital Transformation Platform?** The application should have more analytics & reporting capabilities. **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** Automated workflows for task allocation, Colour coding capabilities to showcase the task status, which enhanced usability. ### 49. Feedback for Newgen product Solutioning **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek b. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** CCM application is very much like for SBIG communication system **What do you dislike about NewgenONE Digital Transformation Platform?** O2MS and CCM tracking is missing where SBIG can track business on real-time basis **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** Ened to End Tracking is not up to the mark ### 50. Recommending NewGen **Rating:** 3.5/5.0 stars **Reviewed by:** Irene L. | Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2023 **What do you like best about NewgenONE Digital Transformation Platform?** Able to digitalize hard copy of POD into soft copy and able to retrieve from a portal from anywhere **What do you dislike about NewgenONE Digital Transformation Platform?** Not flexible enough ie in terms of scanning on checking the syntax of what was scanned **What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?** . ## NewgenONE Digital Transformation Platform Discussions - [What does Enterprise document management system comprise?](https://www.g2.com/discussions/what-does-enterprise-document-management-system-comprise) - [What are the benefits of enterprise content management?](https://www.g2.com/discussions/omnidocs-enterprise-content-management-suite-what-are-the-benefits-of-enterprise-content-management) - [What are the benefits of enterprise content management?](https://www.g2.com/discussions/what-are-the-benefits-of-enterprise-content-management) - [What does Enterprise content management involve?](https://www.g2.com/discussions/omnidocs-enterprise-content-management-suite-what-does-enterprise-content-management-involve) - [What does Enterprise content management involve?](https://www.g2.com/discussions/what-does-enterprise-content-management-involve) - [View NewgenONE Digital Transformation Platform pricing details and edition comparison](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-09+08%3A08%3A23+-0500&secure%5Bsession_id%5D=0ad75e26-36f2-4be0-8144-e573f1dcfd07&secure%5Btoken%5D=df8c92f936fa66b09cf4961ac2cfc854d6d65b72e212adccb35d4029148243f9&format=llm_user) ## NewgenONE Digital Transformation Platform Integrations - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) - [NewgenONE Claims Management](https://www.g2.com/products/newgenone-claims-management/reviews) ## NewgenONE Digital Transformation Platform Features **Edit** - File Type - Color - Crop - Size **Setup** - Activities - Flows - Dependencies - Notifications **Data Management** - Consolidation - Classification - External Sources - Integration - Cleaning **Automation Building** - Visual Editor - Workflow Recording - Pre-Built Templates - Custom Automation - Collaboration - Ease of Bot Creation **Channels** - Multi-Channel Coverage - Open Listening - Physical Media **Request Management** - Online Forms - Workflow Assignment - Payment Processing - Public Database - Common Documents - Digital Storage - Role-Based Permissions - Audit Trail **Digital Workflows** - Logic and Conditions - No-Code Or Low-Code - Document Management **Contract Creation & Management** - Contract Creation - Contract Templates - Contract Editing - Contract Attachments **Model Development** - Process Mapping - Simulation Software - Abstraction - Simulation Software - Model Creation - Simulation Software **Process Management** - Process Library - Collaboration - Integrations - Execution Management **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Accounts Payable (AP) and Spend Analysis** - Decision Making **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **Agentic AI - Vendor Management** - Decision Making **Process Management** - Process Overview - Process Analysis - Real-Time Process Monitoring - Unstructured Processes - API Connection - Intelligence - Document Approval **Application Design** - UI Code Extending - Programming Code Extending - Customized Branding - Application Templates - Workflows **Revenue Recognition** - Usage Tracking - Deferred Revenue - Revenue Accrual **Logistics** - Upload - Email Attachment - Direct Send - Document Management - Search **Management** - Updates - Audit Trail - Integration **Analytics** - Benchmarking - KPIs - Compliance - Errors **Bot Management & Execution** - Bot Scheduling - Attended Automation - Unattended Automation - Bot Performance Analytics - Data and Product Security - Scalability **Design** - Communications Strategy Development - Create Content - Personalization - Inbound Identification - Regulatory Compliance **Workflow Management** - Automated Reminders - Communication Tools - Cross-Department Collaboration **Forms** - Data Mapping - Templates - Mobile-Friendly Forms **Collaboration** - Contract Collaboration - Approval Process **Performance Metrics** - Statistics - Simulation Software - Performance Visualization - Simulation Software **Process Analysis** - Real-Time Process Analysis - Process Notation - Process Mapping **Customization** - Document Generation - Process Design - Process Repository - No-Code App Development - Low-Code App Development **Data Control** - Data Migration - Data Synchronization - Data Security **Reporting** - Dashboards - Basic Reporting **Automation** - Workflow Automation - Workflow Mapping - Real-Time Updates - Robotic Process Automation **Other Platform Features** - Notifications & Reminders - Contract Database - Contract Compliance - Integrations / APIs - E-Signature **Visualizations** - Verification - Simulation Software - Real-World Visualization - Simulation Software - Real World Maps - Simulation Software **Recovery** - Historical payments - Overpayments **Automation** - RPA Integration - Application Development **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation **Collaboration** - Permissions for Sharing - Data Unification - Accessibility - Process Routing **Publishing** - Application Deployment - Platform Compatability - Lifecycle Management **Intelligent Automation** - OCR - Machine Learning - NLP **Contract Data** - Reporting & Dashboards - Advanced Contract Analytics **Scenario Analysis** - Monte Carlo Analysis - Simulation Software - Sensitivity Analysis - Simulation Software - Parameter Variation Analysis - Simulation Software **AP Data Processing** - Workflows - Transparency - Controls **Generative AI** - AI Text Summarization **Agentic AI - Low-Code Development Platforms** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Digital Process Automation (DPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Business Process Management** - Multi-step Planning - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Robotic Process Automation (RPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Process Mining** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Contract Lifecycle Management (CLM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Records Management - Case Management **Platform** - Internationalization - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Process Development** - Process Routing ## Top NewgenONE Digital Transformation Platform Alternatives - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 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