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Best Communication Platform as a Service (cPaaS) Platforms with Voice Capabilities

Below are the top-rated Communication Platform as a Service (cPaaS) Platforms with Voice capabilities, as verified by G2’s Research team. Real users have identified Voice as an important function of Communication Platform as a Service (cPaaS) Platforms. Compare different products that offer this feature so you can decide which is best for your business needs.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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34 Listings in Communication Platform as a Service Available
(446)4.7 out of 5
Optimized for quick response
5th Easiest To Use in Communication Platform as a Service software
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Entry Level Price:Pay As You Go
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Telnyx is a next-gen communications and connectivity platform that offers carrier-grade services on a private, global IP network. Our Mission Control portal and API mean you can easily integrate voice

    Users
    • Owner
    • CEO
    Industries
    • Telecommunications
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Telnyx CPaaS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    72
    Ease of Use
    71
    Staff Support
    40
    Reliability
    38
    Pricing
    34
    Cons
    Customer Service
    11
    Poor Customer Support
    11
    Complex Processes
    10
    Messaging Issues
    10
    Billing Issues
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Telnyx CPaaS features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease Of Integration
    Average: 8.8
    9.0
    Professional Support
    Average: 8.7
    9.0
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Telnyx
    Company Website
    Year Founded
    2009
    HQ Location
    600 Congress Avenue 14th Floor Austin, TX 78701
    Twitter
    @telnyx
    3,918 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    294 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Telnyx is a next-gen communications and connectivity platform that offers carrier-grade services on a private, global IP network. Our Mission Control portal and API mean you can easily integrate voice

Users
  • Owner
  • CEO
Industries
  • Telecommunications
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 17% Mid-Market
Telnyx CPaaS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
72
Ease of Use
71
Staff Support
40
Reliability
38
Pricing
34
Cons
Customer Service
11
Poor Customer Support
11
Complex Processes
10
Messaging Issues
10
Billing Issues
9
Telnyx CPaaS features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease Of Integration
Average: 8.8
9.0
Professional Support
Average: 8.7
9.0
Communication Varieties
Average: 8.5
Seller Details
Seller
Telnyx
Company Website
Year Founded
2009
HQ Location
600 Congress Avenue 14th Floor Austin, TX 78701
Twitter
@telnyx
3,918 Twitter followers
LinkedIn® Page
www.linkedin.com
294 employees on LinkedIn®
(425)4.5 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bandwidth is the universal communications platform that simplifies how enterprises deliver integrated global experiences. It's flexible, ready to integrate with your entire communications stack. B

    Users
    • CEO
    • Owner
    Industries
    • Telecommunications
    • Information Technology and Services
    Market Segment
    • 49% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bandwidth Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    24
    Ease of Use
    23
    Staff Support
    14
    Customer Service
    11
    Helpfulness
    9
    Cons
    Messaging Issues
    11
    Number Issues
    9
    Poor Customer Support
    6
    Billing Issues
    5
    Account Management
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bandwidth features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.2
    Ease Of Integration
    Average: 8.8
    8.4
    Professional Support
    Average: 8.7
    8.2
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bandwidth
    Company Website
    Year Founded
    1999
    HQ Location
    Raleigh, NC
    Twitter
    @bandwidth
    10,714 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,204 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bandwidth is the universal communications platform that simplifies how enterprises deliver integrated global experiences. It's flexible, ready to integrate with your entire communications stack. B

Users
  • CEO
  • Owner
Industries
  • Telecommunications
  • Information Technology and Services
Market Segment
  • 49% Small-Business
  • 40% Mid-Market
Bandwidth Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
24
Ease of Use
23
Staff Support
14
Customer Service
11
Helpfulness
9
Cons
Messaging Issues
11
Number Issues
9
Poor Customer Support
6
Billing Issues
5
Account Management
4
Bandwidth features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.2
Ease Of Integration
Average: 8.8
8.4
Professional Support
Average: 8.7
8.2
Communication Varieties
Average: 8.5
Seller Details
Seller
Bandwidth
Company Website
Year Founded
1999
HQ Location
Raleigh, NC
Twitter
@bandwidth
10,714 Twitter followers
LinkedIn® Page
www.linkedin.com
1,204 employees on LinkedIn®

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(85)4.6 out of 5
Optimized for quick response
9th Easiest To Use in Communication Platform as a Service software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inqu

    Users
    No information available
    Industries
    • Computer Software
    • Health, Wellness and Fitness
    Market Segment
    • 48% Mid-Market
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sendbird Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    51
    Customer Support
    32
    Features
    28
    Easy Integrations
    18
    Useful
    18
    Cons
    Expensive
    13
    Cost
    12
    Missing Features
    10
    Learning Curve
    9
    Cost Limitations
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sendbird features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Ease Of Integration
    Average: 8.8
    9.0
    Professional Support
    Average: 8.7
    8.8
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sendbird
    Company Website
    Year Founded
    2013
    HQ Location
    San Mateo, California
    Twitter
    @SendBird
    4,823 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    286 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inqu

Users
No information available
Industries
  • Computer Software
  • Health, Wellness and Fitness
Market Segment
  • 48% Mid-Market
  • 31% Small-Business
Sendbird Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
51
Customer Support
32
Features
28
Easy Integrations
18
Useful
18
Cons
Expensive
13
Cost
12
Missing Features
10
Learning Curve
9
Cost Limitations
8
Sendbird features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
8.7
Ease Of Integration
Average: 8.8
9.0
Professional Support
Average: 8.7
8.8
Communication Varieties
Average: 8.5
Seller Details
Seller
Sendbird
Company Website
Year Founded
2013
HQ Location
San Mateo, California
Twitter
@SendBird
4,823 Twitter followers
LinkedIn® Page
www.linkedin.com
286 employees on LinkedIn®
(729)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Pay As You Go
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Plivo’s cloud communication platform is a powerful, fast, scalable, and better option for customer engagement. Trusted by leading brands like IBM, MercadoLibre, OneLogin and Zomato, our API platform l

    Users
    • CEO
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Plivo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    API Quality
    15
    Customer Support
    10
    Pricing
    8
    Features
    7
    Cons
    Messaging Issues
    6
    Poor Customer Support
    6
    Development Challenges
    3
    Slow Service
    3
    API Integration
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Plivo features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease Of Integration
    Average: 8.8
    8.6
    Professional Support
    Average: 8.7
    8.8
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Plivo
    Company Website
    Year Founded
    2011
    HQ Location
    Austin, TX
    Twitter
    @plivo
    11,396 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    247 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Plivo’s cloud communication platform is a powerful, fast, scalable, and better option for customer engagement. Trusted by leading brands like IBM, MercadoLibre, OneLogin and Zomato, our API platform l

Users
  • CEO
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 16% Mid-Market
Plivo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
API Quality
15
Customer Support
10
Pricing
8
Features
7
Cons
Messaging Issues
6
Poor Customer Support
6
Development Challenges
3
Slow Service
3
API Integration
2
Plivo features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease Of Integration
Average: 8.8
8.6
Professional Support
Average: 8.7
8.8
Communication Varieties
Average: 8.5
Seller Details
Seller
Plivo
Company Website
Year Founded
2011
HQ Location
Austin, TX
Twitter
@plivo
11,396 Twitter followers
LinkedIn® Page
www.linkedin.com
247 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Infobip is a global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale. Our communications platform is powering a broad range of solu

    Users
    No information available
    Industries
    • Financial Services
    • Information Technology and Services
    Market Segment
    • 44% Mid-Market
    • 35% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Infobip Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    API Quality
    1
    Documentation
    1
    Ease of Use
    1
    Features
    1
    User Interface
    1
    Cons
    Chat Management
    1
    Delay Issues
    1
    Poor Customer Support
    1
    Poor Response
    1
    Slow Service
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Infobip features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Ease Of Integration
    Average: 8.8
    8.5
    Professional Support
    Average: 8.7
    9.3
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Infobip
    Year Founded
    2006
    HQ Location
    London, England
    Twitter
    @Infobip
    34,454 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,357 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Infobip is a global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale. Our communications platform is powering a broad range of solu

Users
No information available
Industries
  • Financial Services
  • Information Technology and Services
Market Segment
  • 44% Mid-Market
  • 35% Small-Business
Infobip Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
API Quality
1
Documentation
1
Ease of Use
1
Features
1
User Interface
1
Cons
Chat Management
1
Delay Issues
1
Poor Customer Support
1
Poor Response
1
Slow Service
1
Infobip features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
9.3
Ease Of Integration
Average: 8.8
8.5
Professional Support
Average: 8.7
9.3
Communication Varieties
Average: 8.5
Seller Details
Seller
Infobip
Year Founded
2006
HQ Location
London, England
Twitter
@Infobip
34,454 Twitter followers
LinkedIn® Page
www.linkedin.com
3,357 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Voximplant is a communications platform as a service, it allows developers to add real-time communications features (voice, video and messaging) in their applications without a need to build any backe

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 32% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Voximplant features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Ease Of Integration
    Average: 8.8
    9.7
    Professional Support
    Average: 8.7
    8.6
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2013
    HQ Location
    Palo Alto, California
    Twitter
    @voximplant
    980 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    177 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Voximplant is a communications platform as a service, it allows developers to add real-time communications features (voice, video and messaging) in their applications without a need to build any backe

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 32% Small-Business
Voximplant features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.3
Ease Of Integration
Average: 8.8
9.7
Professional Support
Average: 8.7
8.6
Communication Varieties
Average: 8.5
Seller Details
Year Founded
2013
HQ Location
Palo Alto, California
Twitter
@voximplant
980 Twitter followers
LinkedIn® Page
www.linkedin.com
177 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kaleyra is a global cloud communications platform that offers multi-channel integrated services to financial institutions and enterprises.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 38% Mid-Market
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kaleyra Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Messaging
    2
    Call Quality
    1
    Communication
    1
    Customer Engagement
    1
    Cons
    Call Issues
    1
    Integration Issues
    1
    Messaging Issues
    1
    Missing Features
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kaleyra features and usability ratings that predict user satisfaction
    7.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Ease Of Integration
    Average: 8.8
    9.4
    Professional Support
    Average: 8.7
    9.0
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kaleyra
    Year Founded
    1999
    HQ Location
    Milano, Milan, Italy
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
    Ownership
    NYSE: KLR
Product Description
How are these determined?Information
This description is provided by the seller.

Kaleyra is a global cloud communications platform that offers multi-channel integrated services to financial institutions and enterprises.

Users
No information available
Industries
No information available
Market Segment
  • 38% Mid-Market
  • 31% Small-Business
Kaleyra Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Messaging
2
Call Quality
1
Communication
1
Customer Engagement
1
Cons
Call Issues
1
Integration Issues
1
Messaging Issues
1
Missing Features
1
Slow Performance
1
Kaleyra features and usability ratings that predict user satisfaction
7.9
Has the product been a good partner in doing business?
Average: 9.0
9.4
Ease Of Integration
Average: 8.8
9.4
Professional Support
Average: 8.7
9.0
Communication Varieties
Average: 8.5
Seller Details
Seller
Kaleyra
Year Founded
1999
HQ Location
Milano, Milan, Italy
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
Ownership
NYSE: KLR
(30)3.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sinch powers meaningful conversations between businesses and their customers through its Customer Communications Cloud. More than 150,000 businesses – including many of the world’s largest tech compan

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sinch Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Campaign Management
    1
    Ease of Use
    1
    Helpful
    1
    Simple
    1
    Templates
    1
    Cons
    Call Issues
    1
    Connectivity Issues
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sinch features and usability ratings that predict user satisfaction
    6.8
    Has the product been a good partner in doing business?
    Average: 9.0
    6.8
    Ease Of Integration
    Average: 8.8
    5.8
    Professional Support
    Average: 8.7
    6.3
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sinch
    Year Founded
    2008
    HQ Location
    Stockholm, Sweden
    Twitter
    @wearesinch
    3,657 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,173 employees on LinkedIn®
    Ownership
    SINCH.ST
Product Description
How are these determined?Information
This description is provided by the seller.

Sinch powers meaningful conversations between businesses and their customers through its Customer Communications Cloud. More than 150,000 businesses – including many of the world’s largest tech compan

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Small-Business
  • 33% Mid-Market
Sinch Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Campaign Management
1
Ease of Use
1
Helpful
1
Simple
1
Templates
1
Cons
Call Issues
1
Connectivity Issues
1
Poor Customer Support
1
Sinch features and usability ratings that predict user satisfaction
6.8
Has the product been a good partner in doing business?
Average: 9.0
6.8
Ease Of Integration
Average: 8.8
5.8
Professional Support
Average: 8.7
6.3
Communication Varieties
Average: 8.5
Seller Details
Seller
Sinch
Year Founded
2008
HQ Location
Stockholm, Sweden
Twitter
@wearesinch
3,657 Twitter followers
LinkedIn® Page
www.linkedin.com
4,173 employees on LinkedIn®
Ownership
SINCH.ST
(12)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Today, people all over the world are connected via their mobile phones. All-day, every day. Businesses, as well as their customers, are looking for more efficient and customer-centric ways to commun

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CM.com features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Ease Of Integration
    Average: 8.8
    9.2
    Professional Support
    Average: 8.7
    9.2
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CM.com
    Year Founded
    1999
    HQ Location
    Breda, Noord-Brabant
    Twitter
    @CMcom_
    1,723 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    788 employees on LinkedIn®
    Ownership
    AMS: CMCOM
Product Description
How are these determined?Information
This description is provided by the seller.

Today, people all over the world are connected via their mobile phones. All-day, every day. Businesses, as well as their customers, are looking for more efficient and customer-centric ways to commun

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
CM.com features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
9.2
Ease Of Integration
Average: 8.8
9.2
Professional Support
Average: 8.7
9.2
Communication Varieties
Average: 8.5
Seller Details
Seller
CM.com
Year Founded
1999
HQ Location
Breda, Noord-Brabant
Twitter
@CMcom_
1,723 Twitter followers
LinkedIn® Page
www.linkedin.com
788 employees on LinkedIn®
Ownership
AMS: CMCOM
Entry Level Price:$0.0040 /Participant/Min
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    EnableX is redefining communication by equipping businesses with AI-powered solutions that elevate customer engagement. Founded in 2017 and headquartered in Singapore, EnableX has rapidly become a lea

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 54% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • EnableX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    7
    Ease of Use
    6
    Staff Support
    5
    Communication
    3
    Easy Implementation
    3
    Cons
    Customer Service
    2
    Slow Communication
    2
    API Integration
    1
    Chatbot Issues
    1
    Chat Functionality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • EnableX features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Ease Of Integration
    Average: 8.8
    9.3
    Professional Support
    Average: 8.7
    9.2
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Enablex
    Year Founded
    2017
    HQ Location
    Singapore
    Twitter
    @EnablexIo
    114 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

EnableX is redefining communication by equipping businesses with AI-powered solutions that elevate customer engagement. Founded in 2017 and headquartered in Singapore, EnableX has rapidly become a lea

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 54% Small-Business
  • 30% Mid-Market
EnableX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
7
Ease of Use
6
Staff Support
5
Communication
3
Easy Implementation
3
Cons
Customer Service
2
Slow Communication
2
API Integration
1
Chatbot Issues
1
Chat Functionality
1
EnableX features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
9.3
Ease Of Integration
Average: 8.8
9.3
Professional Support
Average: 8.7
9.2
Communication Varieties
Average: 8.5
Seller Details
Seller
Enablex
Year Founded
2017
HQ Location
Singapore
Twitter
@EnablexIo
114 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-qu

    Users
    • CEO
    • Owner
    Industries
    • Telecommunications
    • Information Technology and Services
    Market Segment
    • 73% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Commio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Customer Support
    6
    Simple
    4
    Communication
    3
    Customer Satisfaction
    3
    Cons
    Time Limitations
    3
    Delay Issues
    2
    Delays
    2
    Limited Access
    2
    Missing Functionality
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Commio features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease Of Integration
    Average: 8.8
    8.9
    Professional Support
    Average: 8.7
    8.7
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Commio
    Year Founded
    2009
    HQ Location
    Raleigh, NC
    Twitter
    @thinqing
    675 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-qu

Users
  • CEO
  • Owner
Industries
  • Telecommunications
  • Information Technology and Services
Market Segment
  • 73% Small-Business
  • 21% Mid-Market
Commio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Customer Support
6
Simple
4
Communication
3
Customer Satisfaction
3
Cons
Time Limitations
3
Delay Issues
2
Delays
2
Limited Access
2
Missing Functionality
2
Commio features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease Of Integration
Average: 8.8
8.9
Professional Support
Average: 8.7
8.7
Communication Varieties
Average: 8.5
Seller Details
Seller
Commio
Year Founded
2009
HQ Location
Raleigh, NC
Twitter
@thinqing
675 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
Entry Level Price:$5.95
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SendHub is a business SMS and voice platform that offers convenience, flexibility and all the features that today's modern businesses and organizations need to manage SMS marketing campaigns, customer

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 42% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SendHub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Messaging
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SendHub features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Ease Of Integration
    Average: 8.8
    7.8
    Professional Support
    Average: 8.7
    8.8
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SendHub
    Year Founded
    2012
    HQ Location
    Pleasanton, US
    Twitter
    @SendHub
    1,549 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SendHub is a business SMS and voice platform that offers convenience, flexibility and all the features that today's modern businesses and organizations need to manage SMS marketing campaigns, customer

Users
No information available
Industries
No information available
Market Segment
  • 42% Mid-Market
  • 33% Small-Business
SendHub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Messaging
1
Cons
This product has not yet received any negative sentiments.
SendHub features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
10.0
Ease Of Integration
Average: 8.8
7.8
Professional Support
Average: 8.7
8.8
Communication Varieties
Average: 8.5
Seller Details
Seller
SendHub
Year Founded
2012
HQ Location
Pleasanton, US
Twitter
@SendHub
1,549 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
(50)4.0 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Make your business more communicable, effective, secure, and reliable with MSG91’s upgraded features and security! We, here at MSG91, focus on innovation and ease of use services to our core offerings

    Users
    • Software Engineer
    Industries
    • Computer Software
    • Education Management
    Market Segment
    • 74% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MSG91 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    2
    Customer Support
    2
    Ease of Use
    2
    Pricing
    2
    Staff Support
    2
    Cons
    Messaging Issues
    1
    Not User-Friendly
    1
    Poor Analytics
    1
    Template Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MSG91 features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.1
    Ease Of Integration
    Average: 8.8
    7.8
    Professional Support
    Average: 8.7
    6.8
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    MSG91
    Year Founded
    2010
    HQ Location
    Indore, MP
    Twitter
    @msg91
    3,127 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Make your business more communicable, effective, secure, and reliable with MSG91’s upgraded features and security! We, here at MSG91, focus on innovation and ease of use services to our core offerings

Users
  • Software Engineer
Industries
  • Computer Software
  • Education Management
Market Segment
  • 74% Small-Business
  • 22% Mid-Market
MSG91 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
2
Customer Support
2
Ease of Use
2
Pricing
2
Staff Support
2
Cons
Messaging Issues
1
Not User-Friendly
1
Poor Analytics
1
Template Issues
1
MSG91 features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.1
Ease Of Integration
Average: 8.8
7.8
Professional Support
Average: 8.7
6.8
Communication Varieties
Average: 8.5
Seller Details
Seller
MSG91
Year Founded
2010
HQ Location
Indore, MP
Twitter
@msg91
3,127 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
By Bird
(71)3.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bird is a communications platform-as-a-service (CPaaS) company. At Bird we believe that communicating with a business should feel as natural as communicating with a friend. That’s why we are on a mi

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 80% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bird Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    API Quality
    6
    Messaging
    4
    Easy Integrations
    3
    Automation
    1
    Call Quality
    1
    Cons
    Expensive
    7
    Billing Issues
    3
    Poor Customer Support
    3
    Aggressive Sales Tactics
    2
    Complex Setup
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bird features and usability ratings that predict user satisfaction
    7.9
    Has the product been a good partner in doing business?
    Average: 9.0
    7.3
    Ease Of Integration
    Average: 8.8
    5.6
    Professional Support
    Average: 8.7
    7.7
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bird
    HQ Location
    Amsterdam, Netherlands
    Twitter
    @messagebird
    3,792 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    560 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bird is a communications platform-as-a-service (CPaaS) company. At Bird we believe that communicating with a business should feel as natural as communicating with a friend. That’s why we are on a mi

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 80% Small-Business
  • 17% Mid-Market
Bird Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
API Quality
6
Messaging
4
Easy Integrations
3
Automation
1
Call Quality
1
Cons
Expensive
7
Billing Issues
3
Poor Customer Support
3
Aggressive Sales Tactics
2
Complex Setup
2
Bird features and usability ratings that predict user satisfaction
7.9
Has the product been a good partner in doing business?
Average: 9.0
7.3
Ease Of Integration
Average: 8.8
5.6
Professional Support
Average: 8.7
7.7
Communication Varieties
Average: 8.5
Seller Details
Seller
Bird
HQ Location
Amsterdam, Netherlands
Twitter
@messagebird
3,792 Twitter followers
LinkedIn® Page
www.linkedin.com
560 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Flowroute, the first software-centric carrier, provides communication services and technology for cloud-based products. Developers and businesses are given direct access to and control over their tele

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 71% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Flowroute Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Pricing
    2
    Connectivity
    1
    Customer Support
    1
    Ease of Use
    1
    Cons
    Billing Issues
    1
    Delays
    1
    Downtime Issues
    1
    Messaging Issues
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Flowroute features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    6.7
    Ease Of Integration
    Average: 8.8
    5.8
    Professional Support
    Average: 8.7
    6.4
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Flowroute
    Year Founded
    2007
    HQ Location
    New York, NY
    Twitter
    @flowroute
    2,563 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
    Phone
    855-356-9768
Product Description
How are these determined?Information
This description is provided by the seller.

Flowroute, the first software-centric carrier, provides communication services and technology for cloud-based products. Developers and businesses are given direct access to and control over their tele

Users
No information available
Industries
No information available
Market Segment
  • 71% Small-Business
  • 29% Mid-Market
Flowroute Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Pricing
2
Connectivity
1
Customer Support
1
Ease of Use
1
Cons
Billing Issues
1
Delays
1
Downtime Issues
1
Messaging Issues
1
Poor Customer Support
1
Flowroute features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
6.7
Ease Of Integration
Average: 8.8
5.8
Professional Support
Average: 8.7
6.4
Communication Varieties
Average: 8.5
Seller Details
Seller
Flowroute
Year Founded
2007
HQ Location
New York, NY
Twitter
@flowroute
2,563 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
Phone
855-356-9768