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Posted within
Salesforce Service Cloud
1
1
How does Salesforce Service Cloud contribute to creating a more responsive and efficient customer...
How does Salesforce Service Cloud contribute to creating a more responsive and efficient customer service experience?
Digital Customer Service Platforms
Contact Center Quality Assurance Software
Conversational Support Software
Customer Communications Management Software
Contact Center Knowledge Base Software
Social Customer Service Software
Live Chat Software
help desk software
Contact Center Workforce Software
Enterprise Feedback Management Software
Contact Center Software
Customer Self-Service Software
Complaint Management Software
Customer Success Software
Customer Service Automation Software
3
people commented
TP
Tejas P.
VK
JS
Pinned by G2 as a
common question.
Posted within
Zoho Desk
1
1
How is Zoho Desk enhancing customer service management in diverse business sectors?
How is Zoho Desk enhancing customer service management in diverse business sectors?
Digital Customer Service Platforms
Social Customer Service Software
Live Chat Software
help desk software
Customer Self-Service Software
Customer Communications Management Software
Google Workspace for Sales Software
Contact Center Knowledge Base Software
Complaint Management Software
Pinned by G2 as a
common question.
Posted within
Zoho Desk
1
1
How does Zoho Desk streamline customer service operations for businesses of all sizes?
How does Zoho Desk streamline customer service operations for businesses of all sizes?
Digital Customer Service Platforms
Social Customer Service Software
Live Chat Software
help desk software
Customer Self-Service Software
Customer Communications Management Software
Google Workspace for Sales Software
Contact Center Knowledge Base Software
Complaint Management Software
1
person commented
NS
Naresh S.
Pinned by G2 as a
common question.
Posted within
Zoho Desk
1
1
What is Zoho Desk used for?
What is Zoho Desk used for?
Digital Customer Service Platforms
Social Customer Service Software
Live Chat Software
help desk software
Customer Self-Service Software
Customer Communications Management Software
Google Workspace for Sales Software
Contact Center Knowledge Base Software
Complaint Management Software
1
person commented
AP
Alin P.
Pinned by G2 as a
common question.
Posted within
Zendesk Support Suite
1
1
Is there a free version of Zendesk?
Is there a free version of Zendesk?
Digital Customer Service Platforms
Genesys AppFoundry Marketplace
Shared Inbox Software
Conversational Support Software
Complaint Management Software
Contact Center Knowledge Base Software
IT Service Management Tools
Chatbots Software
Google Workspace for Sales Software
Google Workspace Communication Tools
Social Customer Service Software
Live Chat Software
help desk software
Customer Self-Service Software
Proactive Notification Software
7
people commented
AG
Ankur G.
AM
GN
AS
SS
RG
JC
Pinned by G2 as a
common question.
Posted within
Zendesk Support Suite
1
1
Is zendesk any good?
Is zendesk any good?
Digital Customer Service Platforms
Genesys AppFoundry Marketplace
Shared Inbox Software
Conversational Support Software
Complaint Management Software
Contact Center Knowledge Base Software
IT Service Management Tools
Chatbots Software
Google Workspace for Sales Software
Google Workspace Communication Tools
Social Customer Service Software
Live Chat Software
help desk software
Customer Self-Service Software
Proactive Notification Software
8
people commented
GZ
Gil Z.
NL
RF
RK
CN
PC
FI
AM
Pinned by G2 as a
common question.
Posted within
Guru
1
1
How do I use the Guru app?
How do I use the Guru app?
Knowledge Base Software
Contact Center Knowledge Base Software
Sales Enablement Software
Employee Communications Software
Sales Enablement Software Questions
Pinned by G2 as a
common question.
Posted within
Zendesk Support Suite
1
1
What can you do with Zendesk?
What can you do with Zendesk?
Digital Customer Service Platforms
Genesys AppFoundry Marketplace
Shared Inbox Software
Conversational Support Software
Complaint Management Software
Contact Center Knowledge Base Software
IT Service Management Tools
Chatbots Software
Google Workspace for Sales Software
Google Workspace Communication Tools
Social Customer Service Software
Live Chat Software
help desk software
Customer Self-Service Software
Proactive Notification Software
3
people commented
AV
Aditya V.
MM
PC
Pinned by G2 as a
common question.
Posted within
Zendesk Support Suite
1
1
What is Zendesk Support Suite?
What is Zendesk Support Suite?
Genesys AppFoundry Marketplace
Conversational Support Software
Complaint Management Software
Contact Center Knowledge Base Software
IT Service Management Tools
Chatbots Software
Google Workspace for Sales Software
Google Workspace Communication Tools
Social Customer Service Software
Live Chat Software
help desk software
Contact Center Operations Software
Customer Self-Service Software
Proactive Notification Software
Shared Inbox Software
Digital Customer Service Platforms
4
people commented
JF
James F.
VC
SK
VK
Pinned by G2 as a
common question.
Posted within
Guru
1
1
What is Guru software?
What is Guru software?
Knowledge Base Software
Contact Center Knowledge Base Software
Sales Enablement Software
Employee Communications Software
Sales Enablement Software Questions
Pinned by G2 as a
common question.
Posted within
Kapture CX
0
0
What do you recommend for companies considering Kapture CX for customer experience management?
What do you recommend for companies considering Kapture CX for customer experience management?
AI Chatbots Software
Conversational Support Software
Customer Communications Management Software
Contact Center Knowledge Base Software
Chatbots Software
Social Customer Service Software
Live Chat Software
help desk software
Field Service Management Software
Customer Self-Service Software
Complaint Management Software
Digital Customer Service Platforms
Pinned by G2 as a
common question.
Posted within
Seismic Knowledge
0
0
What are the benefits and drawbacks of using Seismic Knowledge for sales enablement?
What are the benefits and drawbacks of using Seismic Knowledge for sales enablement?
Contact Center Knowledge Base Software
Productivity Bots Software
Customer Self-Service Software
Q&A Platforms
Pinned by G2 as a
common question.
Posted within
Upland Panviva
0
0
How does Panviva support your knowledge management needs, and do you recommend it for large teams?
How does Panviva support your knowledge management needs, and do you recommend it for large teams?
Knowledge Base Software
Contact Center Knowledge Base Software
Customer Self-Service Software
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
NICE CXone Mpower
0
0
How does NICE CXone enhance customer service, and what features should a new user focus on for ma...
How does NICE CXone enhance customer service, and what features should a new user focus on for maximum impact?
Digital Customer Service Platforms
Contact Center Quality Assurance Software
Speech Analytics Software
Contact Center Knowledge Base Software
Auto Dialer Software
Live Chat Software
help desk software
Contact Center Workforce Software
Call Center Infrastructure (CCI) Software
Contact Center Software
Customer Self-Service Software
Customer Service Automation Software
Pinned by G2 as a
common question.
Posted within
Talkdesk
0
0
How is Talkdesk transforming customer service operations with its innovative call center solutions?
How is Talkdesk transforming customer service operations with its innovative call center solutions?
Contact Center Quality Assurance Software
Speech Analytics Software
ServiceNow Marketplace Apps
Auto Dialer Software
Call Center Infrastructure (CCI) Software
Contact Center Software
Contact Center Workforce Software
Contact Center Knowledge Base Software
Customer Service Automation Software
2
people commented
KG
Kishore G.
GM
Pinned by G2 as a
common question.
Posted within
Zendesk Support Suite
0
0
How is Zendesk Support Suite transforming the customer service experience in various industries?
How is Zendesk Support Suite transforming the customer service experience in various industries?
Digital Customer Service Platforms
Genesys AppFoundry Marketplace
Shared Inbox Software
Conversational Support Software
Complaint Management Software
Contact Center Knowledge Base Software
IT Service Management Tools
Chatbots Software
Google Workspace for Sales Software
Google Workspace Communication Tools
Social Customer Service Software
Live Chat Software
help desk software
Customer Self-Service Software
Proactive Notification Software
1
person commented
OE
Omiunu E.
Pinned by G2 as a
common question.
Posted within
Salesforce Service Cloud
0
0
How is Salesforce Service Cloud being used to enhance operational efficiency and user experience ...
How is Salesforce Service Cloud being used to enhance operational efficiency and user experience in its specific field?
Digital Customer Service Platforms
Contact Center Quality Assurance Software
Conversational Support Software
Customer Communications Management Software
Contact Center Knowledge Base Software
Social Customer Service Software
Live Chat Software
help desk software
Contact Center Workforce Software
Enterprise Feedback Management Software
Contact Center Software
Customer Self-Service Software
Complaint Management Software
Customer Success Software
Customer Service Automation Software
4
people commented
SG
Sujay G.
VP
SK
AB
Pinned by G2 as a
common question.
Posted within
Talkdesk
0
0
What is Talkdesk used for?
What is Talkdesk used for?
Contact Center Quality Assurance Software
Speech Analytics Software
ServiceNow Marketplace Apps
Auto Dialer Software
Call Center Infrastructure (CCI) Software
Contact Center Software
Contact Center Workforce Software
Contact Center Knowledge Base Software
Customer Service Automation Software
2
people commented
NM
Nothando M.
NX
Pinned by G2 as a
common question.
Posted within
Yext
0
0
What is Yext used for?
What is Yext used for?
E-Commerce Search Software
Knowledge Base Software
Personalization Engines
Store Locator Software
Contact Center Knowledge Base Software
Insight Engines Software
Digital Experience Platforms (DXP)
Local Listing Management Software
Headless CMS Software
Local SEO Software
Landing Page Builders
Online Reputation Management Software
Social Media Management Tools
Enterprise Search Software
Web Content Management Software
Customer Self-Service Software
Multi-Location Marketing Platforms
Local Listing Management Software Questions
Pinned by G2 as a
common question.
Posted within
Document360
0
0
What is Document360 used for?
What is Document360 used for?
Knowledge Base Software
Contact Center Knowledge Base Software
Help Authoring Tools (HAT)
Customer Self-Service Software
Pinned by G2 as a
common question.
Posted within
Ameyo by Exotel Cloud Contact Center
0
0
What is Ameyo used for?
What is Ameyo used for?
Call Center Infrastructure (CCI) Software
Contact Center Knowledge Base Software
Contact Center Workforce Software
Customer Self-Service Software
Social Customer Service Software
Contact Center Software
1
person commented
AK
Anand k.
Pinned by G2 as a
common question.
Posted within
Ozonetel
0
0
What is Ozonetel CloudAgent used for?
What is Ozonetel CloudAgent used for?
Customer Service Automation Software
Speech Analytics Software
Contact Center Knowledge Base Software
Auto Dialer Software
Outbound Call Tracking Software
Communication Platform as a Service (cPaaS) Platforms
Live Chat Software
Call Center Infrastructure (CCI) Software
Contact Center Software
Customer Self-Service Software
Inbound Call Tracking Software
1
person commented
Ozonetel
Pinned by G2 as a
common question.
Posted within
livepro Knowledge Management
0
0
What is livepro Knowledge Management used for?
What is livepro Knowledge Management used for?
Work Instructions Software
Customer Self-Service Software
Contact Center Knowledge Base Software
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
NICE CXone Expert
0
0
What is MindTouch used for?
What is MindTouch used for?
Customer Self-Service Software
Contact Center Knowledge Base Software
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
ProcedureFlow
0
0
What is ProcedureFlow used for?
What is ProcedureFlow used for?
Genesys AppFoundry Marketplace
Standard Operating Procedures Software
Contact Center Knowledge Base Software
1
person commented
MP
Micah P.
Pinned by G2 as a
common question.
Posted within
Upland RightAnswers
0
0
What is RightAnswers used for?
What is RightAnswers used for?
Contact Center Knowledge Base Software
ServiceNow Marketplace Apps
Customer Self-Service Software
Knowledge Base Software
Pinned by G2 as a
common question.
Posted within
Serviceware Knowledge
0
0
What is SABIO used for?
What is SABIO used for?
Knowledge Base Software
Contact Center Knowledge Base Software
Customer Self-Service Software
Pinned by G2 as a
common question.
Posted within
NICE Digital Self-Service
0
0
What is NICE Digital Self-Service used for?
What is NICE Digital Self-Service used for?
Live Chat Software
help desk software
Customer Self-Service Software
Contact Center Knowledge Base Software
Digital Customer Service Platforms
Customer Service Automation Software
Pinned by G2 as a
common question.
Posted within
C2Perform
0
0
What is C2Perform used for?
What is C2Perform used for?
Contact Center Quality Assurance Software
Contact Center Knowledge Base Software
Sales Gamification Software
Employee Monitoring Software
Pinned by G2 as a
common question.
Posted within
Chaport
0
0
What is Chaport used for?
What is Chaport used for?
Multilingual Customer Support Software
Chatbots Software
Social Customer Service Software
Live Chat Software
Contact Center Knowledge Base Software
Pinned by G2 as a
common question.
Posted within
Stonly
0
0
What is Stonly used for?
What is Stonly used for?
Digital Customer Service Platforms
Knowledge Base Software
Digital Adoption Platforms
Contact Center Knowledge Base Software
Live Chat Software
help desk software
Customer Self-Service Software
Pinned by G2 as a
common question.
Posted within
Starmind
0
0
What is Starmind used for?
What is Starmind used for?
Knowledge Base Software
Q&A Platforms
Contact Center Workforce Software
Customer Self-Service Software
Contact Center Knowledge Base Software
Pinned by G2 as a
common question.
Posted within
OvationCXM
0
0
What is CXMEngine used for?
What is CXMEngine used for?
Customer Service Automation Software
Contact Center Knowledge Base Software
Live Chat Software
help desk software
Customer Self-Service Software
Digital Customer Service Platforms
Pinned by G2 as a
common question.
Posted within
BOTWISE
0
0
What is BOTWISE used for?
What is BOTWISE used for?
Chatbots Software
Contact Center Knowledge Base Software
Q&A Platforms
Pinned by G2 as a
common question.
Posted within
CommBox
0
0
What is CommBox used for?
What is CommBox used for?
SAP Store Software
Business Instant Messaging Software
Shared Inbox Software
Conversational Support Software
AI Sales Assistant Software
Chatbots Software
Live Chat Software
help desk software
Customer Self-Service Software
Customer Communications Management Software
Contact Center Knowledge Base Software
Social Customer Service Software
Digital Customer Service Platforms
Contact Center Software
Pinned by G2 as a
common question.
Posted within
Zammad
0
0
What is Zammad used for?
What is Zammad used for?
Contact Center Knowledge Base Software
help desk software
Pinned by G2 as a
common question.
Posted within
Bloomfire
0
0
What is Talla used for?
What is Talla used for?
Contact Center Knowledge Base Software
Conversational Support Software
Chatbots Software
Customer Self-Service Software
Intelligent Virtual Assistants Software
Q&A Platforms
Insight Engines Software
Knowledge Base Software
Pinned by G2 as a
common question.
Posted within
Verint Knowledge Management
0
0
What is Verint Knowledge Management used for?
What is Verint Knowledge Management used for?
Contact Center Knowledge Base Software
1
person commented
AT
Adrienn T.
Pinned by G2 as a
common question.
Posted within
Creovai
0
0
What is Awaken Conversations used for?
What is Awaken Conversations used for?
Speech Analytics Software
Conversation Intelligence Software
Contact Center Knowledge Base Software
Contact Center Quality Assurance Software
Transcription Software
Machine Translation Software
Multilingual Customer Support Software
Genesys AppFoundry Marketplace
Conversation Intelligence Software Questions
Pinned by G2 as a
common question.
Posted within
eGain Knowledge+AI
0
0
What is eGain Knowledge+AI used for?
What is eGain Knowledge+AI used for?
Contact Center Knowledge Base Software
Pinned by G2 as a
common question.
Posted within
Synthetix
0
0
What is Synthetix used for?
What is Synthetix used for?
Customer Self-Service Software
Contact Center Knowledge Base Software
Pinned by G2 as a
common question.
Posted within
KMS Lighthouse
0
0
What is KMS Lighthouse used for?
What is KMS Lighthouse used for?
Knowledge Base Software
Contact Center Knowledge Base Software
Customer Self-Service Software
Productivity Bots Software
Pinned by G2 as a
common question.
Posted within
Verizon Knowledge Assist
0
0
What is Verizon Knowledge Assist used for?
What is Verizon Knowledge Assist used for?
Contact Center Knowledge Base Software
Pinned by G2 as a
common question.
Posted within
Happitu
0
0
What is Happitu used for?
What is Happitu used for?
Contact Center Knowledge Base Software
Pinned by G2 as a
common question.
Posted within
eGain Virtual Assistant for Agents
0
0
What is eGain Virtual Assistant for Agents used for?
What is eGain Virtual Assistant for Agents used for?
Contact Center Knowledge Base Software
Pinned by G2 as a
common question.
Posted within
eGain Virtual Assistant for Agents
0
0
What is eGain Virtual Assistant for Agents used for?
What is eGain Virtual Assistant for Agents used for?
Contact Center Knowledge Base Software
Pinned by G2 as a
common question.
Posted within
Capacity
0
0
What is Capacity used for?
What is Capacity used for?
Digital Customer Service Platforms
Q&A Platforms
Conversational Support Software
Contact Center Knowledge Base Software
Chatbots Software
Live Chat Software
help desk software
Customer Self-Service Software
1
person commented
Capacity
Pinned by G2 as a
common question.
Posted within
Talisma KnowledgeBase
0
0
What is Talisma KnowledgeBase used for?
What is Talisma KnowledgeBase used for?
Contact Center Software
Contact Center Knowledge Base Software
Pinned by G2 as a
common question.
Posted within
Guru
0
0
What does Guru do?
What does Guru do?
Employee Communications Software
Knowledge Base Software
Contact Center Knowledge Base Software
Sales Enablement Software
Employee Intranet Software
Sales Enablement Software Questions
3
people commented
LG
Lucian Patrik G.
RC
LF
Pinned by G2 as a
common question.
Posted within
Yext
0
0
What does Yext do?
What does Yext do?
E-Commerce Search Software
Knowledge Base Software
Personalization Engines
Store Locator Software
Contact Center Knowledge Base Software
Insight Engines Software
Digital Experience Platforms (DXP)
Local Listing Management Software
Headless CMS Software
Local SEO Software
Landing Page Builders
Online Reputation Management Software
Social Media Management Software
Enterprise Search Software
Web Content Management Software
Customer Self-Service Software
Multi-Location Marketing Platforms
Local Listing Management Software Questions
3
people commented
RM
Robert M.
AB
DC
Pinned by G2 as a
common question.
1
2
3
4
5
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