Squeaky Reviews & Product Details

Squeaky is the first future-proof, privacy friendly and compliant customer experience analytics tool. A complete suite of analytics tools that uses no cookies or IP-tracking, stores all data in the EU, and helps you avoid any capturing any sensitive customer data. Features include, but are not limited to: RECORDINGS Capture pixel-perfect session recordings that help you understand the experience of your customers without compromising their privacy. - Watch customers in-the-wild - Reproduce and resolve customer issues - Optimise conversion rates ANALYTICS Our privacy-friendly analytics tool offers you straightforward access to the precise and meaningful data you need. - Understand your audience - Measure performance - Decide with data FEEDBACK By using NPS® and Sentiment Surveys anywhere in your website or web app you can ensure you're taking customer feedback seriously. - Gather feedback with context - Use data to spot trends - Reproduce and resolve customer issues HEATMAPS Use heatmaps to quantify your customer experience and discover which content, interfaces, and layouts matter most to your visitors. - Spot issues you couldn't predict - Analyse the impact of changes you make - Compare performance across devices