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Best Consumer Video Feedback Software

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Consumer video feedback software, also known as video survey software, allows organizations to capture, analyze, and share video responses from consumers. These tools help businesses conduct market research or solicit feedback from their customers with the intention of gathering deeper, more nuanced insights than text-based feedback can provide. Researchers, marketing teams, advertisers, and product managers use consumer video feedback software to gather qualitative, actionable data that can be used to inform business decisions regarding brand strategy, marketing campaigns, customer experience (CX), product design, and in-store innovation.

Consumer video feedback software is closely related to user research software and survey software. While there is some overlap between these categories, consumer video feedback solutions focus on collecting, managing, and analyzing video insights specifically rather than text-based, quantitative feedback. Video-based feedback, on the other hand, enables respondents to provide candid, off-the-cuff answers to open-ended questions, allowing for more contextual and emotionally engaging qualitative insights.

To qualify for inclusion in the Consumer Video Feedback category, a product must:

Facilitate the targeting of current customers for video feedback, or source video feedback from an outside audience
Allow respondents to record video feedback using their desktop or mobile phone
Offer video analysis features such as human or computer transcription, keyword analysis, or sentiment scoring
Provide features that help users manage, sort, tag, analyze, and share individual video responses with customers or stakeholders

Best Consumer Video Feedback Software At A Glance

Best for Small Businesses:
Best for Mid-Market:
Best for Enterprise:
Highest User Satisfaction:
Best Free Software:
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Best for Enterprise:
Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
50 Listings in Consumer Video Feedback Available
(748)4.5 out of 5
2nd Easiest To Use in Consumer Video Feedback software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UserTesting helps organizations create insanely great customer experiences by scaling actionable human insights across teams. Combining the world’s best participant network, AI-powered analysis, and e

    Users
    • UX Researcher
    • Product Designer
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 41% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • UserTesting Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    92
    Helpful
    77
    Time-saving
    53
    Customer Support
    42
    Testing Process
    36
    Cons
    Testing Difficulties
    34
    Survey Issues
    27
    Participant Management
    26
    Missing Features
    25
    Expensive
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • UserTesting features and usability ratings that predict user satisfaction
    8.5
    Ease of Use
    Average: 8.9
    8.0
    Invitation
    Average: 8.5
    8.3
    Survey Link
    Average: 8.7
    7.7
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @usertesting
    44,214 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,840 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UserTesting helps organizations create insanely great customer experiences by scaling actionable human insights across teams. Combining the world’s best participant network, AI-powered analysis, and e

Users
  • UX Researcher
  • Product Designer
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 41% Enterprise
  • 38% Mid-Market
UserTesting Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
92
Helpful
77
Time-saving
53
Customer Support
42
Testing Process
36
Cons
Testing Difficulties
34
Survey Issues
27
Participant Management
26
Missing Features
25
Expensive
23
UserTesting features and usability ratings that predict user satisfaction
8.5
Ease of Use
Average: 8.9
8.0
Invitation
Average: 8.5
8.3
Survey Link
Average: 8.7
7.7
Media Library
Average: 8.6
Seller Details
Company Website
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@usertesting
44,214 Twitter followers
LinkedIn® Page
www.linkedin.com
1,840 employees on LinkedIn®
(226)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Consumer Video Feedback software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Discuss stands as an all-in-one qualitative research platform, driving next-gen human centricity. We believe in the transformative impact of truly listening, understanding, and valuing customers' expe

    Users
    • Project Manager
    Industries
    • Market Research
    • Consumer Goods
    Market Segment
    • 46% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Discuss Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    80
    Customer Support
    65
    Features
    22
    Helpful
    21
    Interface Ease
    21
    Cons
    Not User-Friendly
    10
    Participant Management
    10
    Technical Issues
    10
    Navigation Difficulty
    8
    Poor Usability
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Discuss features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 8.9
    8.3
    Invitation
    Average: 8.5
    9.1
    Survey Link
    Average: 8.7
    8.0
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Seattle, Washington
    Twitter
    @discuss_io
    3,531 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    232 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Discuss stands as an all-in-one qualitative research platform, driving next-gen human centricity. We believe in the transformative impact of truly listening, understanding, and valuing customers' expe

Users
  • Project Manager
Industries
  • Market Research
  • Consumer Goods
Market Segment
  • 46% Small-Business
  • 31% Mid-Market
Discuss Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
80
Customer Support
65
Features
22
Helpful
21
Interface Ease
21
Cons
Not User-Friendly
10
Participant Management
10
Technical Issues
10
Navigation Difficulty
8
Poor Usability
8
Discuss features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 8.9
8.3
Invitation
Average: 8.5
9.1
Survey Link
Average: 8.7
8.0
Media Library
Average: 8.6
Seller Details
Company Website
Year Founded
2012
HQ Location
Seattle, Washington
Twitter
@discuss_io
3,531 Twitter followers
LinkedIn® Page
www.linkedin.com
232 employees on LinkedIn®

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(164)4.5 out of 5
Optimized for quick response
4th Easiest To Use in Consumer Video Feedback software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dscout is a qualitative remote research platform for unlocking in-context user insights. Hundreds of the world’s most innovative companies trust our suite of remote research tools to collect “in-the-m

    Users
    • UX Researcher
    • Senior UX Researcher
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 60% Enterprise
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dscout Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    75
    Customer Support
    55
    Helpful
    35
    Features
    30
    Research Services
    27
    Cons
    Missing Features
    25
    Feature Limitations
    22
    Limited Functionality
    18
    Participant Management
    18
    Complex Usability
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dscout features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 8.9
    7.9
    Invitation
    Average: 8.5
    8.5
    Survey Link
    Average: 8.7
    8.0
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    dscout
    Company Website
    Year Founded
    2011
    HQ Location
    Chicago, IL
    Twitter
    @dscout
    3,630 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    236 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dscout is a qualitative remote research platform for unlocking in-context user insights. Hundreds of the world’s most innovative companies trust our suite of remote research tools to collect “in-the-m

Users
  • UX Researcher
  • Senior UX Researcher
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 60% Enterprise
  • 24% Mid-Market
Dscout Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
75
Customer Support
55
Helpful
35
Features
30
Research Services
27
Cons
Missing Features
25
Feature Limitations
22
Limited Functionality
18
Participant Management
18
Complex Usability
17
Dscout features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 8.9
7.9
Invitation
Average: 8.5
8.5
Survey Link
Average: 8.7
8.0
Media Library
Average: 8.6
Seller Details
Seller
dscout
Company Website
Year Founded
2011
HQ Location
Chicago, IL
Twitter
@dscout
3,630 Twitter followers
LinkedIn® Page
www.linkedin.com
236 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A real-time marketplace for sourcing and scheduling research interviews with anyone, anywhere in the world. A powerful way for conducting sales research, competitive research, identifying problems,

    Users
    • Teacher
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 64% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Respondent Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Opportunities
    47
    Ease of Use
    42
    Income Generation
    34
    Helpful
    27
    Surveys
    27
    Cons
    Limited Opportunities
    24
    Survey Issues
    21
    Geographical Limitations
    14
    Long Waiting Time
    13
    Compensation Issues
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Respondent features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 8.9
    8.7
    Invitation
    Average: 8.5
    9.1
    Survey Link
    Average: 8.7
    8.9
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Brooklyn, US
    Twitter
    @respondent_io
    697 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    158 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A real-time marketplace for sourcing and scheduling research interviews with anyone, anywhere in the world. A powerful way for conducting sales research, competitive research, identifying problems,

Users
  • Teacher
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 64% Small-Business
  • 22% Mid-Market
Respondent Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Opportunities
47
Ease of Use
42
Income Generation
34
Helpful
27
Surveys
27
Cons
Limited Opportunities
24
Survey Issues
21
Geographical Limitations
14
Long Waiting Time
13
Compensation Issues
12
Respondent features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 8.9
8.7
Invitation
Average: 8.5
9.1
Survey Link
Average: 8.7
8.9
Media Library
Average: 8.6
Seller Details
Year Founded
2016
HQ Location
Brooklyn, US
Twitter
@respondent_io
697 Twitter followers
LinkedIn® Page
www.linkedin.com
158 employees on LinkedIn®
(16)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vouch is the employer brand platform that helps talent teams showcase workplace culture and attract great people. Gone are the days of templated job descriptions and expensive production agencies -

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 63% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Vouch Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Assessments
    1
    Authentic Engagement
    1
    Communication
    1
    Ease of Use
    1
    Easy Creation
    1
    Cons
    Editing Issues
    1
    Limited Editing
    1
    Limited Editing Capabilities
    1
    Limited Editing Options
    1
    Limited Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vouch features and usability ratings that predict user satisfaction
    9.8
    Ease of Use
    Average: 8.9
    9.6
    Invitation
    Average: 8.5
    10.0
    Survey Link
    Average: 8.7
    10.0
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Vouch
    Year Founded
    2016
    HQ Location
    Singapore, SG
    Twitter
    @vouchhq
    196 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    54 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vouch is the employer brand platform that helps talent teams showcase workplace culture and attract great people. Gone are the days of templated job descriptions and expensive production agencies -

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 63% Small-Business
  • 31% Mid-Market
Vouch Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Assessments
1
Authentic Engagement
1
Communication
1
Ease of Use
1
Easy Creation
1
Cons
Editing Issues
1
Limited Editing
1
Limited Editing Capabilities
1
Limited Editing Options
1
Limited Features
1
Vouch features and usability ratings that predict user satisfaction
9.8
Ease of Use
Average: 8.9
9.6
Invitation
Average: 8.5
10.0
Survey Link
Average: 8.7
10.0
Media Library
Average: 8.6
Seller Details
Seller
Vouch
Year Founded
2016
HQ Location
Singapore, SG
Twitter
@vouchhq
196 Twitter followers
LinkedIn® Page
www.linkedin.com
54 employees on LinkedIn®
(82)4.4 out of 5
7th Easiest To Use in Consumer Video Feedback software
Save to My Lists
Entry Level Price:Starting at $30.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Discover your visitors issues and doubts with a better user testing tool. The only user testing tool that requires no subscription or monthly fees to get unlimited access to all features, with no hid

    Users
    • CEO
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 72% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Userfeel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Helpful
    10
    Customer Support
    6
    Easy Setup
    5
    Setup Ease
    5
    Cons
    Long Waiting Time
    5
    Feature Limitations
    4
    Delay Issues
    3
    Insufficient Information
    3
    Missing Features
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Userfeel features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 8.9
    7.1
    Invitation
    Average: 8.5
    7.3
    Survey Link
    Average: 8.7
    7.4
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Userfeel
    Year Founded
    2010
    HQ Location
    London, GB
    Twitter
    @userfeel
    554 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    163 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Discover your visitors issues and doubts with a better user testing tool. The only user testing tool that requires no subscription or monthly fees to get unlimited access to all features, with no hid

Users
  • CEO
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 72% Small-Business
  • 24% Mid-Market
Userfeel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Helpful
10
Customer Support
6
Easy Setup
5
Setup Ease
5
Cons
Long Waiting Time
5
Feature Limitations
4
Delay Issues
3
Insufficient Information
3
Missing Features
3
Userfeel features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 8.9
7.1
Invitation
Average: 8.5
7.3
Survey Link
Average: 8.7
7.4
Media Library
Average: 8.6
Seller Details
Seller
Userfeel
Year Founded
2010
HQ Location
London, GB
Twitter
@userfeel
554 Twitter followers
LinkedIn® Page
www.linkedin.com
163 employees on LinkedIn®
(154)4.4 out of 5
5th Easiest To Use in Consumer Video Feedback software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userlytics is a full featured state of the art user experience research platform with a global participant group of almost 2 million panelists. Since 2009, Userlytics has been helping enterprises and

    Users
    • UX Researcher
    • UX Designer
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 49% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Userlytics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Customer Support
    15
    Helpful
    9
    Features
    7
    Easy Setup
    6
    Cons
    Insufficient Information
    4
    Credit Issues
    3
    Expensive
    3
    Feature Limitations
    3
    Not User-Friendly
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Userlytics features and usability ratings that predict user satisfaction
    8.1
    Ease of Use
    Average: 8.9
    8.1
    Invitation
    Average: 8.5
    8.8
    Survey Link
    Average: 8.7
    8.3
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2009
    HQ Location
    Miami, Florida
    Twitter
    @Userlytics
    45,491 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    100 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userlytics is a full featured state of the art user experience research platform with a global participant group of almost 2 million panelists. Since 2009, Userlytics has been helping enterprises and

Users
  • UX Researcher
  • UX Designer
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 49% Mid-Market
  • 33% Small-Business
Userlytics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Customer Support
15
Helpful
9
Features
7
Easy Setup
6
Cons
Insufficient Information
4
Credit Issues
3
Expensive
3
Feature Limitations
3
Not User-Friendly
3
Userlytics features and usability ratings that predict user satisfaction
8.1
Ease of Use
Average: 8.9
8.1
Invitation
Average: 8.5
8.8
Survey Link
Average: 8.7
8.3
Media Library
Average: 8.6
Seller Details
Company Website
Year Founded
2009
HQ Location
Miami, Florida
Twitter
@Userlytics
45,491 Twitter followers
LinkedIn® Page
www.linkedin.com
100 employees on LinkedIn®
(13)4.5 out of 5
6th Easiest To Use in Consumer Video Feedback software
Save to My Lists
15% off: $245 per Year
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    VideoAsk helps businesses have meaningful interactions by embracing the proximity of video.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 77% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • VideoAsk (by Typeform) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Recruitment
    1
    Ease of Use
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • VideoAsk (by Typeform) features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 8.9
    8.3
    Invitation
    Average: 8.5
    8.1
    Survey Link
    Average: 8.7
    8.6
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Typeform
    Year Founded
    2012
    HQ Location
    Barcelona
    Twitter
    @typeform
    28,833 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    741 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

VideoAsk helps businesses have meaningful interactions by embracing the proximity of video.

Users
No information available
Industries
No information available
Market Segment
  • 77% Small-Business
  • 23% Mid-Market
VideoAsk (by Typeform) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Recruitment
1
Ease of Use
1
Cons
This product has not yet received any negative sentiments.
VideoAsk (by Typeform) features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 8.9
8.3
Invitation
Average: 8.5
8.1
Survey Link
Average: 8.7
8.6
Media Library
Average: 8.6
Seller Details
Seller
Typeform
Year Founded
2012
HQ Location
Barcelona
Twitter
@typeform
28,833 Twitter followers
LinkedIn® Page
www.linkedin.com
741 employees on LinkedIn®
(19)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Collect, manage and share social proof. Collect video and text testimonials to grow your business.

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 63% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Senja Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    15
    Organizational Tools
    8
    Easy Integrations
    4
    Interface Ease
    4
    Features
    3
    Cons
    Expensive
    3
    Technical Issues
    2
    Inefficiency
    1
    Limited Analysis Capabilities
    1
    Limited Options
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Senja features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 8.9
    8.4
    Invitation
    Average: 8.5
    8.8
    Survey Link
    Average: 8.7
    9.0
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Senja
    Year Founded
    2022
    HQ Location
    United Kingdom
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Collect, manage and share social proof. Collect video and text testimonials to grow your business.

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 63% Small-Business
  • 26% Mid-Market
Senja Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
15
Organizational Tools
8
Easy Integrations
4
Interface Ease
4
Features
3
Cons
Expensive
3
Technical Issues
2
Inefficiency
1
Limited Analysis Capabilities
1
Limited Options
1
Senja features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 8.9
8.4
Invitation
Average: 8.5
8.8
Survey Link
Average: 8.7
9.0
Media Library
Average: 8.6
Seller Details
Seller
Senja
Year Founded
2022
HQ Location
United Kingdom
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
(146)4.5 out of 5
8th Easiest To Use in Consumer Video Feedback software
View top Consulting Services for Dovetail
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dovetail is an AI-first insights hub designed to help organizations centralize and transform scattered customer feedback into actionable insights. This innovative software solution streamlines the pro

    Users
    • UX Researcher
    • Product Designer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dovetail Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    102
    Features
    70
    Useful
    46
    Time-saving
    43
    Insights
    41
    Cons
    Missing Features
    34
    Limitations
    30
    Inefficient Tagging
    26
    Complexity
    21
    Lacking Features
    20
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dovetail features and usability ratings that predict user satisfaction
    8.6
    Ease of Use
    Average: 8.9
    5.8
    Invitation
    Average: 8.5
    4.7
    Survey Link
    Average: 8.7
    8.9
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    Sydney, Australia
    Twitter
    @hidovetail
    2,167 Twitter followers
    LinkedIn® Page
    au.linkedin.com
    181 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dovetail is an AI-first insights hub designed to help organizations centralize and transform scattered customer feedback into actionable insights. This innovative software solution streamlines the pro

Users
  • UX Researcher
  • Product Designer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 27% Small-Business
Dovetail Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
102
Features
70
Useful
46
Time-saving
43
Insights
41
Cons
Missing Features
34
Limitations
30
Inefficient Tagging
26
Complexity
21
Lacking Features
20
Dovetail features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 8.9
5.8
Invitation
Average: 8.5
4.7
Survey Link
Average: 8.7
8.9
Media Library
Average: 8.6
Seller Details
Company Website
Year Founded
2017
HQ Location
Sydney, Australia
Twitter
@hidovetail
2,167 Twitter followers
LinkedIn® Page
au.linkedin.com
181 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Emp

    Users
    • Project Manager
    • Manager
    Industries
    • Market Research
    • Management Consulting
    Market Segment
    • 43% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Forsta Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Customer Support
    1
    Helpful
    1
    Insights
    1
    Insights Analysis
    1
    Cons
    Delay Issues
    1
    Delays
    1
    Improvement Needed
    1
    Inefficiency
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Forsta features and usability ratings that predict user satisfaction
    8.1
    Ease of Use
    Average: 8.9
    8.9
    Invitation
    Average: 8.5
    8.7
    Survey Link
    Average: 8.7
    9.0
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Forsta
    Year Founded
    1990
    HQ Location
    London, United Kingdom
    Twitter
    @Forstaglobal
    857 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    789 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Emp

Users
  • Project Manager
  • Manager
Industries
  • Market Research
  • Management Consulting
Market Segment
  • 43% Mid-Market
  • 29% Enterprise
Forsta Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Customer Support
1
Helpful
1
Insights
1
Insights Analysis
1
Cons
Delay Issues
1
Delays
1
Improvement Needed
1
Inefficiency
1
Learning Curve
1
Forsta features and usability ratings that predict user satisfaction
8.1
Ease of Use
Average: 8.9
8.9
Invitation
Average: 8.5
8.7
Survey Link
Average: 8.7
9.0
Media Library
Average: 8.6
Seller Details
Seller
Forsta
Year Founded
1990
HQ Location
London, United Kingdom
Twitter
@Forstaglobal
857 Twitter followers
LinkedIn® Page
www.linkedin.com
789 employees on LinkedIn®
(28)4.6 out of 5
3rd Easiest To Use in Consumer Video Feedback software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    VideoPeel™ is the #1 Video Survey solution for video testimonials, employee engagement, HR recruiting, HR investigations, customer feedback, market research, inspections, assessments, and customer sup

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 68% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • VideoPeel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Helpful
    6
    Customer Support
    5
    Intuitive
    3
    Easy Setup
    2
    Cons
    Expensive
    1
    Outdated Design
    1
    Poor Design
    1
    Poor Usability
    1
    Price Increase
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • VideoPeel features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 8.9
    9.3
    Invitation
    Average: 8.5
    8.3
    Survey Link
    Average: 8.7
    7.6
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    VideoPeel
    Year Founded
    2015
    HQ Location
    Lehi, UT
    Twitter
    @vidpeel
    45 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

VideoPeel™ is the #1 Video Survey solution for video testimonials, employee engagement, HR recruiting, HR investigations, customer feedback, market research, inspections, assessments, and customer sup

Users
No information available
Industries
No information available
Market Segment
  • 68% Small-Business
  • 29% Mid-Market
VideoPeel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Helpful
6
Customer Support
5
Intuitive
3
Easy Setup
2
Cons
Expensive
1
Outdated Design
1
Poor Design
1
Poor Usability
1
Price Increase
1
VideoPeel features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 8.9
9.3
Invitation
Average: 8.5
8.3
Survey Link
Average: 8.7
7.6
Media Library
Average: 8.6
Seller Details
Seller
VideoPeel
Year Founded
2015
HQ Location
Lehi, UT
Twitter
@vidpeel
45 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Medallia Video helps the world's best brands and market research agencies work with video feedback at scale by analyzing the data contained within speech, sentiment, emotion, and tone. Our video intel

    Users
    No information available
    Industries
    • Market Research
    Market Segment
    • 57% Mid-Market
    • 36% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Medallia Video features and usability ratings that predict user satisfaction
    7.8
    Ease of Use
    Average: 8.9
    7.5
    Invitation
    Average: 8.5
    8.8
    Survey Link
    Average: 8.7
    8.8
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Medallia
    Year Founded
    2001
    HQ Location
    San Francisco, CA
    Twitter
    @Medallia
    12,511 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,103 employees on LinkedIn®
    Phone
    650-321-3000
Product Description
How are these determined?Information
This description is provided by the seller.

Medallia Video helps the world's best brands and market research agencies work with video feedback at scale by analyzing the data contained within speech, sentiment, emotion, and tone. Our video intel

Users
No information available
Industries
  • Market Research
Market Segment
  • 57% Mid-Market
  • 36% Small-Business
Medallia Video features and usability ratings that predict user satisfaction
7.8
Ease of Use
Average: 8.9
7.5
Invitation
Average: 8.5
8.8
Survey Link
Average: 8.7
8.8
Media Library
Average: 8.6
Seller Details
Seller
Medallia
Year Founded
2001
HQ Location
San Francisco, CA
Twitter
@Medallia
12,511 Twitter followers
LinkedIn® Page
www.linkedin.com
2,103 employees on LinkedIn®
Phone
650-321-3000
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    In the past, video testimonials were prohibitively expensive and time-consuming to create. Organizations were left dealing with DIY video, expensive agencies, or diminishing returns from text reviews.

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 75% Small-Business
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Vocal Video Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Video Editing
    11
    Video Quality
    9
    Intuitive Platform
    8
    Setup Ease
    8
    Cons
    Limited Features
    4
    Limited Free Version
    4
    Limited Options
    4
    Expensive
    3
    Difficult Editing
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vocal Video features and usability ratings that predict user satisfaction
    9.7
    Ease of Use
    Average: 8.9
    9.3
    Invitation
    Average: 8.5
    9.3
    Survey Link
    Average: 8.7
    8.8
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2018
    HQ Location
    Walnut Creek, CA
    Twitter
    @VocalVideo
    181 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

In the past, video testimonials were prohibitively expensive and time-consuming to create. Organizations were left dealing with DIY video, expensive agencies, or diminishing returns from text reviews.

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 75% Small-Business
  • 20% Mid-Market
Vocal Video Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Video Editing
11
Video Quality
9
Intuitive Platform
8
Setup Ease
8
Cons
Limited Features
4
Limited Free Version
4
Limited Options
4
Expensive
3
Difficult Editing
2
Vocal Video features and usability ratings that predict user satisfaction
9.7
Ease of Use
Average: 8.9
9.3
Invitation
Average: 8.5
9.3
Survey Link
Average: 8.7
8.8
Media Library
Average: 8.6
Seller Details
Year Founded
2018
HQ Location
Walnut Creek, CA
Twitter
@VocalVideo
181 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Testimonial helps collect video testimonials from your customers in minutes. You just share the link, and your customers can record their videos on any device, no login required! You can also embed al

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 58% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Testimonial Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Easy Integrations
    5
    Features
    2
    Feedback Management
    2
    Interface Ease
    2
    Cons
    Expensive
    2
    Limited Options
    2
    Poor Customer Support
    2
    Technical Issues
    2
    Email Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Testimonial features and usability ratings that predict user satisfaction
    8.5
    Ease of Use
    Average: 8.9
    6.7
    Invitation
    Average: 8.5
    7.3
    Survey Link
    Average: 8.7
    8.3
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    San Jose, CA
    Twitter
    @testimonialto
    3,406 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Testimonial helps collect video testimonials from your customers in minutes. You just share the link, and your customers can record their videos on any device, no login required! You can also embed al

Users
No information available
Industries
No information available
Market Segment
  • 58% Small-Business
  • 25% Mid-Market
Testimonial Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Easy Integrations
5
Features
2
Feedback Management
2
Interface Ease
2
Cons
Expensive
2
Limited Options
2
Poor Customer Support
2
Technical Issues
2
Email Issues
1
Testimonial features and usability ratings that predict user satisfaction
8.5
Ease of Use
Average: 8.9
6.7
Invitation
Average: 8.5
7.3
Survey Link
Average: 8.7
8.3
Media Library
Average: 8.6
Seller Details
Year Founded
2020
HQ Location
San Jose, CA
Twitter
@testimonialto
3,406 Twitter followers
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®