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ConvertCart Reviews & Product Details

ConvertCart Overview

What is ConvertCart?

ConvertCart helps online businesses deliver outstanding experiences to customers throughout their journey—build lasting relations with them—and drive more revenue. 500+ brands across 35 countries, including Everlast, USA Hockey, American Heart Association use ConvertCart to boost traffic-to-sales conversion rate—without having to break the bank. Why business owners and marketers love us: Custom-made for you: Unlike regular SaaS, we don’t deliver a one-size-for-all product. We talk to you and customize our software to suit “your” needs. Say goodbye to software handouts! Driving real outcomes: We actively consult businesses and ensure that they see “real” results: higher conversion rates, improved customer retention, and lower cost of acquisition. Keeping it simple: We combine 16 tools that address the entire shopper journey—into a single ecosystem. You no longer have to handle multiple apps and dashboards to run the show. Top capabilities: Product recommendations, Reviews, Intelligent search, Personalized emails, Social proof, AB/Testing, deep analytics, and more. Integrates with platforms you’re on: ConvertCart smoothly integrates with every major eCommerce platform and ESP, including Shopify, Shopify Plus, BigCommerce, Magento, and more.

ConvertCart Details
Languages Supported
English
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Product Description

ConvertCart makes growing an online business easy by tailoring the tech and talent combination they need to reach their potential.


Seller Details
HQ Location
Bengaluru, Karnataka
Twitter
@ConvertCart
503 Twitter followers
LinkedIn® Page
www.linkedin.com
173 employees on LinkedIn®

Shekhar K.
SK
Overview Provided by:

Recent ConvertCart Reviews

BP
Brian P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent Offering and Service"
ConvertCart creates an all-in-one solution for what we were looking for in terms of CRO and now even our Email Marketing. The support is amazing an...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"ConvertCart Helps in More Ways Than You Think You Need"
ConvertCart's account management communication with their design team is critical to getting projects thought of and implemented. They do a great j...
GG
Glynn G.Small-Business (50 or fewer emp.)
5.0 out of 5
"Let ConvertCart start increasing your bottom line today!"
I enlisted the help of ConvertCart over 3 years ago after receiving an email from them. I had an SEO company but had no familiarity with a company ...
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24 ConvertCart Reviews

4.7 out of 5
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24 ConvertCart Reviews
4.7 out of 5
24 ConvertCart Reviews
4.7 out of 5

Overall Review Sentiment for ConvertCartQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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BP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ConvertCart?

ConvertCart creates an all-in-one solution for what we were looking for in terms of CRO and now even our Email Marketing. The support is amazing and absolutely love having our bi-weekly calls to go over all of our AB tests. Highly recommend ConvertCart! Review collected by and hosted on G2.com.

What do you dislike about ConvertCart?

Perhaps having a little more control in backend would be helpful. However, don't really have any major complaints about ConvertCart and their incredible customer support! Review collected by and hosted on G2.com.

What problems is ConvertCart solving and how is that benefiting you?

We have struggled with optimizing our conversion rate on our website. Working with ConvertCart has given us a lot more tools to work with to constantly test and figure out better ways to convert. Review collected by and hosted on G2.com.

Ramon R.
RR
IT Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ConvertCart?

I think the communication is top-notch with the team. We have seen many micro improvements that add up over time. Their A/B testing campaigns have been a great source of improvement for us. Review collected by and hosted on G2.com.

What do you dislike about ConvertCart?

I haven't found anything that I would consider missing from the product. They have a team of engineers and folks ready to help you achieve your goals. It's a pretty thorough product. Review collected by and hosted on G2.com.

Recommendations to others considering ConvertCart:

If you have a small team but you need A/B testing improvements in your life to figure out the best gimmicks and widgets. These are your go to guys. They do a fabulous job keeping us up to date and supporting the product. Review collected by and hosted on G2.com.

What problems is ConvertCart solving and how is that benefiting you?

A/B Testing help us achieve a lot of improvements that we didn't have time for. We're a small business, and outsourcing A/B testing website improvements has been awesome for us. They do a fantastic job. Review collected by and hosted on G2.com.

GG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about ConvertCart?

I enlisted the help of ConvertCart over 3 years ago after receiving an email from them. I had an SEO company but had no familiarity with a company whose sole purpose was to convert lookers into buyers. They have done a tremendous job of increasing our sales. They have so many great ideas and have implemented many of them on my site which has resulted in many sales that I wouldn't have had otherwise. I meet with my account manager once a week without fail and she walks me through the current campaigns as well as those that are in the pipeline. She explains everything very well and she listens to my concerns and ideas. My results from my partnership with ConvertCart over these past three+ years have been outstanding. They are true professionals. Review collected by and hosted on G2.com.

What do you dislike about ConvertCart?

I don't have any complaints about ConvertCart. There is nothing that I dislike. Review collected by and hosted on G2.com.

What problems is ConvertCart solving and how is that benefiting you?

ConvertCart is converting many visitors into buyers. My bottom line is much healthier than it would be without their input. Their ideas are very much in tune with other agencies that charge three or four times as much. I am benefiting from their experience and knowledge every day. Review collected by and hosted on G2.com.

BD
Creative Director
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ConvertCart?

ConvertCart makes it easy to optimize our website. The recommendations the team has brought to the table have helped solve problems we didn't even realize our customers could be facing. The variety of campaigns, as well as their data-backed insights, have improved our customer's experience. Review collected by and hosted on G2.com.

What do you dislike about ConvertCart?

The dashboard can be a bit overwhelming. There are some campaigns that are not easy to digest the results on our own. However, our account manager goes over the data with us during our calls. It would just be nice to be able to easily see what's going on on our own as well. Review collected by and hosted on G2.com.

What problems is ConvertCart solving and how is that benefiting you?

We are seeing increased conversions since implementing ConvertCart campaigns by making it not only easier for our customers to shop but also offering recommendations and up-sells. Review collected by and hosted on G2.com.

Hayden S.
HS
Webmaster
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ConvertCart?

Their site search is very advanced compared to their competitors. Aside from that, meeting with them is a pleasure. We share ideas and discuss our performance to look for new ways to improve. Review collected by and hosted on G2.com.

What do you dislike about ConvertCart?

ConvertCart's user interface can be confusing because it's robust and customizable. But the ConvertCart team is always available to guide us in the right direction. Review collected by and hosted on G2.com.

What problems is ConvertCart solving and how is that benefiting you?

ConvertCart helps us create overlays on our site to customize the look and feel while gaining insights through A/B testing. They also built a custom search engine for our site, which is incredible. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about ConvertCart?

ConvertCart's account management communication with their design team is critical to getting projects thought of and implemented. They do a great job of bringing new ideas to the table that are ready to go in the time span of a short meeting. Review collected by and hosted on G2.com.

What do you dislike about ConvertCart?

There's not much that I don't like. If a campaign has a glitch or is causing issues, we can pause it if ConvertCart doesn't catch it first. The backend dashboard is easy and straightforward to use. Review collected by and hosted on G2.com.

What problems is ConvertCart solving and how is that benefiting you?

ConvertCart helps solve conversion, retention, and loyalty issues or think of new ways to capture those types of customers. ConvertCart identifies potential areas on our website for improvement, designs a campaign and launches it in a timely manner. Review collected by and hosted on G2.com.

Boaz G.
BG
Digital Marketing Manager at Cardo Systems, Ltd
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about ConvertCart?

ConvertCart has proven themself as a valuable and trustworthy partner that constantly thinks out of the box and provides creative solutions that drive conversions. I was very impressed with the quality of their work, the technology they use, and the overall service. The ROI is definitely there. Review collected by and hosted on G2.com.

What do you dislike about ConvertCart?

I'm happy with the team and their work so far Review collected by and hosted on G2.com.

What problems is ConvertCart solving and how is that benefiting you?

A/B tests for the website to increase ROI Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ConvertCart?

ConvertCart's team will help you build out your campaigns and adjust them accordingly to improve your conversion rates. Review collected by and hosted on G2.com.

What do you dislike about ConvertCart?

I dislike that the platform is tough to manage on your own. For the most part, everything works, but a more straightforward user interface would be helpful. Review collected by and hosted on G2.com.

What problems is ConvertCart solving and how is that benefiting you?

We've converted more site visitors into leads and customers by capturing customer information and putting the right offers in front of the right people. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ConvertCart?

Responsive, honest about expectations and communication Review collected by and hosted on G2.com.

What do you dislike about ConvertCart?

It took about four months for them to get our company and aesthetic Review collected by and hosted on G2.com.

Recommendations to others considering ConvertCart:

Have a clear vision of what you'd like to accomplish and ask plenty of questions. Review collected by and hosted on G2.com.

What problems is ConvertCart solving and how is that benefiting you?

Email capture, search, product recommendation. We've seen a significant improvement in email capture so far Review collected by and hosted on G2.com.

JM
Director of Marketing
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ConvertCart?

What I like most about ConvertCart is getting customized solutions and help on figuring out what its the best approach to improve our customer's experience. We have unique challenges at our company and on our website and the team at ConvertCart has always given special care to look at each need that our business has. The amount of times that ConvertCart has gone the extra mile for us to figure something out, provide some extra analysis or data can't even be counted, it's all the time.

What I think is interesting to note is that with ConvertCart you don't just get a conversion split testing partner but you get people that are concerned with your business, process and they can help you understand things about your day to day business outside of just conversions. Review collected by and hosted on G2.com.

What do you dislike about ConvertCart?

I have had issues at times with the time to deployment. However, if I've ever had a need to prioritize something and have it pushed earlier, the team at ConvertCart does whatever they need to pick up the speed and move things through when it's urgent. Review collected by and hosted on G2.com.

What problems is ConvertCart solving and how is that benefiting you?

We have been able to make business decisions on our website and have better data to make those decisions with. Often people in management want to make implementations on our national website that cater to needs they think are important. With split testing we can show whether a "simple idea" might be a bad idea later down the road possibly having bad implications for conversion or user flow. We have made feature changes to our website that we might not have ever tested on our own and implemented. Some of our graphics / icons on our site were implemented due to suggestions from the ConvertCart team. Review collected by and hosted on G2.com.