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641 Iterable Reviews
Overall Review Sentiment for Iterable
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The team who supported us during the intergration and implementation stages, plus those who support us ongoing have been fantastic, nothing is too much of an ask! (Very refreshing vs other suppliers!)
System wise, i use it every day, and the interface is really simple, clean, and easy to use - again very different to other systems i've used. Review collected by and hosted on G2.com.
The only downside is the template management aspect. When you create a base template and then add it to the campaign, if you update the base template, it doesnt automatically update the template within the campaign (so you basically have to update your templates twice). Review collected by and hosted on G2.com.

I love how seamless it is to set up journies! The support is also top tier and always responsive Review collected by and hosted on G2.com.
I wish some functionality was a little bit better like being able to easily compare email insights and pull them up side-by-side next to one another Review collected by and hosted on G2.com.
The strength is the complexity that they can handle. Review collected by and hosted on G2.com.
They have limitations on wysiwyg editing, the support can be lightweight, and we were mislead a couple of times on best data structures Review collected by and hosted on G2.com.
We're new to the platform, but our onboarding experience thus far has been really positive. The Iterable team took the time to understand our company's specific needs and how we could accomplish our goals with their tools. They created extensive documentation around our use cases with clear goals.
Since we've started using the platform it's been easy to activate on our user data and introduce other members of our team to the tools. Review collected by and hosted on G2.com.
They are missing built in connectors to LinkedIn and Google Ads Audiences that would be super helpful. Review collected by and hosted on G2.com.
I have been able to see many different people be trained to use Iterable using their provided training moduals and I am impressed at how easily new users gain proficiency with the system. That being said, there is enough depth to be able to handle our automation and communication needs completly without the need of external systems. I use Iterable every day and am impressed with how versatile and easy it has been to impliment across our organization. We have many systems that we needed to tie into iterable and their support team has been very helpfull ensuring that it has been done in a timly mannor. Review collected by and hosted on G2.com.
Due to the scope of the product it takes a while for specific requested features to be implimented. They are constantly developing new features but many of them are not usefull to my organization and how we use the product. Review collected by and hosted on G2.com.

I love iterable because it has iterable academy which offers free training for certified sms marketing and training on how to set up and use iterable. Iterable is easy to use and easy to upgrade from iterable academy to iterable. Iterable has advanced and sophisticated features for marketing services. Review collected by and hosted on G2.com.
Iterable is very simple, realistic and easy to run. Review collected by and hosted on G2.com.
I truly love the customer support I have received at Iterable. They are fast, helpful and very knowledgeable. Review collected by and hosted on G2.com.
There are a few glitches with in the software that could be improved, such as fixing the image uploaded in chrome. Review collected by and hosted on G2.com.
The segmentation tool is top notch. I've learned different querying languages but this just makes things soo easy. Also love the workflow tools and the easy visualization with them. Review collected by and hosted on G2.com.
Reporting dashboard tools leave a good amount to be desired, when I share a dashboard I have created I have no way to share department or organization wide. Hoping this will be added in the future. Review collected by and hosted on G2.com.
The interface and flexibility are great compared to other similar platforms. Iterable has empowered us to grow our business and has great client support to help us optimize marketing programs. Review collected by and hosted on G2.com.
Some integrations are more complicated than we would like. Review collected by and hosted on G2.com.