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Iterable Features

What are the features of Iterable?

Integration

  • Data Import & Export Tools
  • Integration APIs

Platform

  • Workflow Capability
  • User, Role, and Access Management
  • Performance and Reliability

Email Marketing

  • Building and Personalizing Emails
  • Sending Outbound Emails
  • Manage Email Deliverability
  • Automated Email Responses

Online Marketing

  • Dynamic Content
  • A/B Testing
  • Mobile Optimized

Lead Management

  • Data Quality Management
  • Segmentation

Reporting & Analytics

  • Basic Reporting

Filter for Features

Integration

Data Import & Export Tools

Based on 284 Iterable reviews and verified by the G2 Product R&D team. Ability to input, modify and extract data from the application in bulk through a structured file.
77%
(Based on 284 reviews)

Integration APIs

Based on 278 Iterable reviews and verified by the G2 Product R&D team. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
80%
(Based on 278 reviews)

Breadth of Partner Applications

Based on 227 Iterable reviews and verified by the G2 Product R&D team. To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.
75%
(Based on 227 reviews)

Platform

Customization

Based on 274 Iterable reviews and verified by the G2 Product R&D team. System provides sufficient customization to meet business requirements
80%
(Based on 274 reviews)

Workflow Capability

Based on 276 Iterable reviews and verified by the G2 Product R&D team. Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.
84%
(Based on 276 reviews)

User, Role, and Access Management

Based on 283 Iterable reviews and verified by the G2 Product R&D team. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
85%
(Based on 283 reviews)

Internationalization

Based on 175 Iterable reviews. Enables users to view and transact business with the same content in multiple languages and currencies.
72%
(Based on 175 reviews)

Sandbox / Test Environments

Based on 257 Iterable reviews and verified by the G2 Product R&D team. Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment.
80%
(Based on 257 reviews)

Performance and Reliability

Based on 282 Iterable reviews and verified by the G2 Product R&D team. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
82%
(Based on 282 reviews)

Output Document Generation

Based on 191 Iterable reviews and verified by the G2 Product R&D team. Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application.
69%
(Based on 191 reviews)

Optimization

Based on 130 Iterable reviews and verified by the G2 Product R&D team. Optimizes marketing campaigns for mobile devices.
81%
(Based on 130 reviews)

Integrations - Mobile Marketing

Integrates advertising/campaigns into mobile applications, games, and mobile browsers. 114 reviewers of Iterable have provided feedback on this feature.
78%
(Based on 114 reviews)

Internationalization

Based on 101 Iterable reviews and verified by the G2 Product R&D team. Facilitates global text message and mobile marketing campaigns.
72%
(Based on 101 reviews)

Email Marketing

Building and Personalizing Emails

Based on 397 Iterable reviews and verified by the G2 Product R&D team. Create and design emails with an editor; manage templates; personalize dynamically
90%
(Based on 397 reviews)

Sending Outbound Emails

Based on 388 Iterable reviews and verified by the G2 Product R&D team. Create targeted lists, schedule and manage bulk email sending.
90%
(Based on 388 reviews)

Manage Email Deliverability

Based on 376 Iterable reviews and verified by the G2 Product R&D team. Ensure inbox delivery. Includes opt-in management, bounce handling, unsubscribe processing, suppression lists, email preview, spam checking, link validation, and delivery monitoring.
83%
(Based on 376 reviews)

Automated Email Responses

Based on 332 Iterable reviews and verified by the G2 Product R&D team. Set up automated nurturing emails based on events, online activities, and lead scores
83%
(Based on 332 reviews)

Online Marketing

Landing Pages and Forms

Based on 212 Iterable reviews and verified by the G2 Product R&D team. Build customized landing pages and lead capture forms for specific marketing campaigns to maximize conversion and to capture the right qualifying information.
62%
(Based on 212 reviews)

Dynamic Content

Based on 339 Iterable reviews and verified by the G2 Product R&D team. Dynamically customize emails, forms, and landing pages for specific segments of customers and prospects.
83%
(Based on 339 reviews)

A/B Testing

Based on 370 Iterable reviews and verified by the G2 Product R&D team. Test alternate versions of emails, landing pages, and forms. Learn what works, maximize response rates, and increase conversion.
84%
(Based on 370 reviews)

Mobile Optimized

Based on 336 Iterable reviews and verified by the G2 Product R&D team. Support mobile-optimized emails, online forms, and landing pages.
80%
(Based on 336 reviews)

Search Tracking and Optimization

Based on 214 Iterable reviews and verified by the G2 Product R&D team. Track performance of keywords and links in major search engines. Measure search rankings and performance. Improve page-level SEO with tools to diagnose and improve page performance. Integrate with Google AdWords.
69%
(Based on 214 reviews)

Lead Management

Marketing Lead Database

Based on 249 Iterable reviews and verified by the G2 Product R&D team. A marketing lead database is the system of record for your most important marketing asset: your leads and contacts. Includes a view of all marketing interactions between each prospect and your company, including website visits, email clicks, scoring changes, and data updates/history.
74%
(Based on 249 reviews)

Data Quality Management

Based on 278 Iterable reviews and verified by the G2 Product R&D team. Data quality consists of deduplication, cleansing, and appending your marketing database.
74%
(Based on 278 reviews)

Segmentation

Based on 367 Iterable reviews and verified by the G2 Product R&D team. Segment your database and build list of target leads and contacts. Filter on demographic and company attributes (title, company size, location) as well as behavioral filters and CRM information.
86%
(Based on 367 reviews)

Lead Scoring and Grading

Based on 220 Iterable reviews and verified by the G2 Product R&D team. Automatically qualify and score leads based on demographics as well as prospect online behaviors, including recency and frequency. Assign your own weights to determine lead scores for prioritization.
67%
(Based on 220 reviews)

Lead Nurturing

Based on 246 Iterable reviews and verified by the G2 Product R&D team. Automate drip marketing campaigns that send relevant messages over time, based on prospect behaviors and pre-defined campaign steps.
77%
(Based on 246 reviews)

Online Behavior Tracking

Based on 237 Iterable reviews and verified by the G2 Product R&D team. Track which emails a prospect opens and clicks, what web-pages they visit, what keywords they use, even what they say on social networks.
70%
(Based on 237 reviews)

Automated Alerts and Tasks

Based on 227 Iterable reviews and verified by the G2 Product R&D team. Create tasks automatically and provide real-time sales alerts over email, RSS or mobile device.
73%
(Based on 227 reviews)

CRM Lead Integration

Based on 227 Iterable reviews and verified by the G2 Product R&D team. Sync lead, contact, account, and opportunity information with your CRM system.
73%
(Based on 227 reviews)

Campaign Management

Program ManagementView full feature definition

See feature definition
Based on 238 Iterable reviews. Manage marketing campaigns and programs across multiple channels, including online ads, video campaigns, mobile, virtual events, and social media. Create and optimize program assets such as landing pages, emails, campaigns, and lists. Track program objectives, results, and costs to assess the program ROI.
76%
(Based on 238 reviews)

Event / Webinar Marketing

Based on 218 Iterable reviews and verified by the G2 Product R&D team. Streamline the entire event process, including personalized invitations, registration, reminders, and post-event follow-up. Integrate with online meeting tools like WebEx, Adobe Connect, GoToWebinar.
70%
(Based on 218 reviews)

Calendaring

As reported in 195 Iterable reviews. Maintain a marketing calendar across multiple groups. Manage the calendar for the entire marketing department, from promotions to content to PR.
66%
(Based on 195 reviews)

Budgeting

Based on 180 Iterable reviews. Manage all aspects of marketing investments, including assigning top-down budgets to various groups and divisions, planning marketing spending across programs, tracking open-to-spend, ensuring budget compliance, coordinating work-flows and permissions, and reconciling plans with actual invoices.
60%
(Based on 180 reviews)

Social

Social Listening

Monitor what leads and contacts say on sites such as Facebook, Twitter, YouTube, LinkedIn, blogs, and online communities. Incorporate into your lead and customer DB and use social insights to segment prospects. Trigger campaigns, and update lead scores. This feature was mentioned in 161 Iterable reviews.
58%
(Based on 161 reviews)

Social Sharing

Add intelligent social share buttons to your campaigns and content. Track who is sharing your content and driving conversions. 168 reviewers of Iterable have provided feedback on this feature.
62%
(Based on 168 reviews)

Social Campaigns

Based on 169 Iterable reviews. Schedule automated posts to one or more social accounts; use or integrate with URL shortening services; and measure likes, comments, replies, and retweets.
59%
(Based on 169 reviews)

Social Media Engagement

Social apps including polls, sweepstakes, and referral programs can enhance audience engagement. Include these on your website, landing pages, Facebook pages, and emails. 169 reviewers of Iterable have provided feedback on this feature.
59%
(Based on 169 reviews)

Social Media Advertising

As reported in 179 Iterable reviews. Amplify brand and community stories; Reach customers by social profile and activity; Optimize social ad campaigns in real-time
61%
(Based on 179 reviews)

Reporting & Analytics

Basic Reporting

Based on 374 Iterable reviews and verified by the G2 Product R&D team. Access pre-built and custom reports and dashboards to measure leads by source/campaign/month, email performance, landing page performance, and web and social activity. Create report subscriptions that can automatically send updates to your team and executives.
76%
(Based on 374 reviews)

Web Analytics

Based on 244 Iterable reviews and verified by the G2 Product R&D team. Track which pages prospects and customers visit and how often they come back. Capture the history in database for lead scoring and sales intelligence. Use anonymous company look-up to identify anonymous visitors. Send alerts to sales reps of which of their prospects and customers web activity.
66%
(Based on 244 reviews)

ROI Analytics

Based on 231 Iterable reviews and verified by the G2 Product R&D team. Measure leads, prospects generated, pipeline, revenue, investment, and ROI by marketing channel or program. The result is that you can see which marketing investments are generating the greatest return and get visibility into how marketing budget should be allocated going forward.
65%
(Based on 231 reviews)

Revenue Analytics

Based on 231 Iterable reviews and verified by the G2 Product R&D team. Analyze how leads flow through the funnel by measuring stage to stage conversion rates and velocity. Allocate pipeline and revenue credit among all the marketing activities that have successfully touched an opportunity as it moves through the pipeline.
65%
(Based on 231 reviews)

SEO / Keyword Analytics

Based on 186 Iterable reviews and verified by the G2 Product R&D team. Monitor and track how you rank for relevant keywords on major search engines and compare your overall performance to competitors.
58%
(Based on 186 reviews)

Analysis

Application Attribution

Based on 112 Iterable reviews and verified by the G2 Product R&D team. Attributes app installs to the marketing campaigns and media sources that drove it.
73%
(Based on 112 reviews)

Campaign Analysis

Based on 156 Iterable reviews and verified by the G2 Product R&D team. Measures impact and effectiveness of mobile marketing campaigns.
77%
(Based on 156 reviews)

Uninstall Tracking

Based on 99 Iterable reviews and verified by the G2 Product R&D team. Measures user-level uninstall insights.
64%
(Based on 99 reviews)

Custom Dashboards

Based on 127 Iterable reviews and verified by the G2 Product R&D team. Creates custom data views to suit every team member's needs.
69%
(Based on 127 reviews)

Campaigns

Proximity Marketing

Based on 104 Iterable reviews. Collects geo-location data on mobile users to customize relevant campaigns.
70%
(Based on 104 reviews)

Push Notifications

Based on 132 Iterable reviews and verified by the G2 Product R&D team. Pushes notifications or text messages to mobile devices
82%
(Based on 132 reviews)

Bulk SMS

Based on 113 Iterable reviews and verified by the G2 Product R&D team. Provides templates for mass mobile messaging campaigns
76%
(Based on 113 reviews)

Two-Way Text Messaging

Based on 91 Iterable reviews and verified by the G2 Product R&D team. Facilitates two-way text messaging to encourage consumer engagement and loyalty
59%
(Based on 91 reviews)

Email Campaigns

Based on 152 Iterable reviews and verified by the G2 Product R&D team. Personalizes and optimizes email mobile marketing campaigns.
92%
(Based on 152 reviews)

Audience Segmentation

Based on 150 Iterable reviews and verified by the G2 Product R&D team. Identifies the most granular audience segments based on actions, inactions, and user properties.
91%
(Based on 150 reviews)

Customize

Based on 133 Iterable reviews. Allow users to customize their messages.
82%
(Based on 133 reviews)

Scheduling

Schedule push notifications to be delivered at a specific date and time, or set an expiration for time-bound messages This feature was mentioned in 134 Iterable reviews.
86%
(Based on 134 reviews)

Retarget

Based on 120 Iterable reviews. Retarget your messages based on previous user engagement.
79%
(Based on 120 reviews)

Segmentation

Segment audience based on device type, location, demographics, customer behavior, etc. This feature was mentioned in 143 Iterable reviews.
86%
(Based on 143 reviews)

Triggered Notifications

Based on 141 Iterable reviews. Automate notifications based on user behavior
85%
(Based on 141 reviews)

Engagement

Coupons and Promotions

Based on 97 Iterable reviews and verified by the G2 Product R&D team. Sends out coupons and promotions to reward and entice mobile device users.
71%
(Based on 97 reviews)

Analytics

Campaign Performance

Track and report on performance metrics and conversions 144 reviewers of Iterable have provided feedback on this feature.
78%
(Based on 144 reviews)

Audience Insights

Based on 137 Iterable reviews. Report on audience demographics and engagement
74%
(Based on 137 reviews)

Segmentation

A/B Testing

As reported in 37 Iterable reviews. Provides native A/B testing for content and campaigns.
88%
(Based on 37 reviews)

Customer Profiles

As reported in 36 Iterable reviews. Allows users to build and analyze customer profiles.
86%
(Based on 36 reviews)

Targeting

Behavioral Targeting

As reported in 37 Iterable reviews. Presents messaging depending on customer behavior.
79%
(Based on 37 reviews)

Contextual Targeting

As reported in 32 Iterable reviews. Presents messaging depending on customer context.
79%
(Based on 32 reviews)

Triggered Content

Geofencing

Content triggered by customer's given geolocation. This feature was mentioned in 28 Iterable reviews.
70%
(Based on 28 reviews)

Triggered Emails

Emails triggered by customer activity or behavior. 37 reviewers of Iterable have provided feedback on this feature.
91%
(Based on 37 reviews)

Triggered Messages

Messages triggered by customer activity or behavior. 36 reviewers of Iterable have provided feedback on this feature.
91%
(Based on 36 reviews)

Personalized Content

Recommendation Engine

As reported in 30 Iterable reviews. Provides recommendations based on customer metrics.
77%
(Based on 30 reviews)

Personalized Discounts

As reported in 27 Iterable reviews. Calculates and presents customized discounts.
72%
(Based on 27 reviews)

Website Personalization

Personalizes web experiences and presented content based on customer metrics. 25 reviewers of Iterable have provided feedback on this feature.
63%
(Based on 25 reviews)

Text Messaging

Bulk SMS

Enables users to send mass text message campaigns 11 reviewers of Iterable have provided feedback on this feature.
89%
(Based on 11 reviews)

Two-Way Text Messaging

As reported in 10 Iterable reviews. Facilitates two-way text messaging to encourage consumer engagement and loyalty
70%
(Based on 10 reviews)

Text Scheduler

Based on 10 Iterable reviews. Provides the ability to schedule single or bulk text messages to recipients on a specific date and time
87%
(Based on 10 reviews)

Automatic Replies

As reported in 10 Iterable reviews. Provides automatic text message replies to recipients
70%
(Based on 10 reviews)

Automatic URL Shortening

Provides automatic URL shortening to use less characters via text

Not enough data

MMS Marketing

Sends out multimedia via text messages, such as coupons, pictures, and audio

Not enough data

Personalization

Offers features for personalizing text messages based on customer information or past behavior

Not enough data

Transactional SMS

Allows users to establish automated workflows and triggers to deliver transactional text messages

Not enough data

Data Sourcing

Data Enrichment

Uses external data sources to improve customer profiles.

Not enough data

Expandability

Can be updated to accept new sources and types of data.

Not enough data

Content Marketing

Can act as a content marketing platform.

Not enough data

Multiple Devices

Can engage with customers across any device with a consistent message.

Not enough data

Intelligence

Marketing Metrics

Provides analysis of marketing program ROI and efficiency.

Not enough data

Predictive Modeling

Predicts outcomes based on statistical models; can give insight to "what-if" scenarios.

Not enough data

Recommendation Engine

Uses artificial intelligence to provide suggestions based on desired outcomes.

Not enough data

Optimization

A/B Testing

Based on 140 Iterable reviews. Test variations of a push notification on a portion of users and track conversions
82%
(Based on 140 reviews)

Personalization

Personalize messages with contextual data such as customer names or product recommendations 142 reviewers of Iterable have provided feedback on this feature.
84%
(Based on 142 reviews)

Rich Notifications

Based on 113 Iterable reviews. Enhance messages with images, emojis, animated gifs, or videos
76%
(Based on 113 reviews)

Integrations

Based on 127 Iterable reviews. Integrate with third-party marketing or e-commerce software
78%
(Based on 127 reviews)

Platform Basics

Dynamic Segmentation

As reported in 18 Iterable reviews. Provides users the ability to dynamically segment their users based on varying criteria (i.e. email opens, product features, etc.).
76%
(Based on 18 reviews)

Journey Optimization

Automates the testing and optimization of customer-facing messaging and campaigns. 18 reviewers of Iterable have provided feedback on this feature.
76%
(Based on 18 reviews)

Platform Data

Journey Reporting

As reported in 19 Iterable reviews. Ability to uncover and visualize how users move through your website, marketing campaigns, and product(s).
71%
(Based on 19 reviews)

Trends Reporting

Ability to measure product usage by feature, campaign performance by source, and other trending metrics. This feature was mentioned in 18 Iterable reviews.
67%
(Based on 18 reviews)

Dashboards

Provides dashboards to combine and visualize quantitative and qualitive customer journey data. 17 reviewers of Iterable have provided feedback on this feature.
66%
(Based on 17 reviews)

Advanced Data Filtering

Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group customer journey data. 18 reviewers of Iterable have provided feedback on this feature.
66%
(Based on 18 reviews)

Platform Additional Functionality

Journey Mapping

Based on 18 Iterable reviews. Ability to create visualizations or maps of past, current, or future customer journeys based on behavioral data.
65%
(Based on 18 reviews)

Integrations

Based on 17 Iterable reviews. Integrates with additional marketing analytics and other marketing, sales, and e-commerce-related software to provide one source of truth for customer journey analytics.
62%
(Based on 17 reviews)

Automated Alerts

As reported in 18 Iterable reviews. Provides the ability to setup automated alerts to drive targeted actions and customer experience improvements.
58%
(Based on 18 reviews)

SMS Platform

Reporting

Provides pre-built or customizable performance reports This feature was mentioned in 10 Iterable reviews.
80%
(Based on 10 reviews)

Automation

Automates tasks and features for added convenience This feature was mentioned in 10 Iterable reviews.
82%
(Based on 10 reviews)

White Label

Offers a white labeling service for agencies or resellers to customize platform branding

Not enough data

Text-to-Landline

Text enables landline phones so users can receive text messages sent to an existing business number

Not enough data

Short Codes

Provides businesses with 5- to 6-digit short codes for running text marketing campaigns

Not enough data

API Integration

Facilitates the integration of text messaging into existing business applications through an SMS gateway API

Not enough data