Braze Pricing Overview

I really liked the ease of switching beetwen mobile and desktop view when creating the email using drag and drop editor. Also liked the ease of creating many variants of a template when launching a campaign. Review collected by and hosted on G2.com.

I noticed that often some elements used in drag and drop editor freezed. The most unpleasent situation it usually presents when duplicating rows and triyng to edit images size: sometimes i can go straight to a certain % sometimes no. Anyway i found a solution to these problems by deleting the row with problems and creating it again from 0. Review collected by and hosted on G2.com.

Braze is a very easy service to integrate with. Also, it's not hard at all to train persons from different company areas (Marketing, BI, etc).

One thing that we value is the evolution on the service documentation and UI. Since we started to use it, their portal really evolved and the documentation got so much better. It's now way easier to find something on their docs.

Also, Braze is always up to date with each platform updates, they are great communicating when a SDK has to be updated in order to be align with new platform constraints (iOS / Android).

Braze's doc are also userfriendly, our engineers don't have issues to understand the changes and to update the SDKs Review collected by and hosted on G2.com.

It was very hard, in the beginning, to integrate with the In App notification feature. The documentation was not helpful and, after a while, we were able to figure out, with the help of Braze's team, that it behaves differently on Google Play Android devices vs Amazon Android devices.

Also, it was hard to find some help from Braze's support in the begin, but this got better after a while. They really improved their support area. Review collected by and hosted on G2.com.