Benutzerstimmung
Wie wird diese bestimmt?
Diese Einblicke, derzeit in der Beta-Version, werden aus Benutzerbewertungen zusammengestellt und gruppiert, um einen Überblick über die Software auf höchster Ebene anzuzeigen.
- LiveAgent is a customer support tool that integrates email, chat, and calling on the same platform, offering a range of features for managing customer interactions.
- Users like the simplicity, ease of use, and the intuitive UI and UX of LiveAgent, appreciating its ability to streamline operations, improve real-time communication, speed up ticket responses, and enhance transparency and commitment to service improvement.
- Reviewers mentioned some issues with the phone system setup, a learning curve during initial setup, a need for better design, occasional lags in the chat widget, and a lack of customization options.
