Users report that Rippling excels in its overall star rating of 4.8, which reflects a high level of satisfaction among its 8,472 reviews, while Brex, with a rating of 4.7 from 1,445 reviews, shows slightly less overall user satisfaction.
Reviewers mention that Rippling is particularly strong in the Mid-Market segment, capturing 61.9% of reviews, indicating its effectiveness for medium-sized businesses, whereas Brex is more focused on Small-Business users, with 57.4% of reviews coming from that segment.
G2 users highlight that Rippling's ease of use and setup scores are both 9.5, making it user-friendly for new adopters, while Brex matches Rippling in ease of use but has a slightly lower ease of setup score, which may affect onboarding for some users.
Reviewers mention that Brex shines in its Payments feature, scoring a perfect 10.0, which indicates exceptional performance in processing payments, while Rippling, although strong, scores 9.2 in the same area, suggesting that Brex may offer a more seamless payment experience.
Users on G2 report that Brex's Proactive Assistance feature stands out with a perfect score of 10.0, indicating that it provides excellent support and guidance, while Rippling's score of 8.1 in this area suggests it may not be as responsive in offering proactive help.
Reviewers say that both products perform well in Reporting, scoring 9.1 for Rippling and 9.7 for Brex, but Brex's higher score indicates it may offer more robust reporting capabilities, which can be crucial for businesses needing detailed insights.
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Brex
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For mid-sized companies looking to scale. Everything included in Essentials plus:
How has Brex been for you as a small business long term?
2 Comments
EL
Terrible customer service. Tried to add a new checking account for autopay. Had to delete the old accounts and is taking a week to reestablish the credit...Read more
We use it for payroll and taxes and insurance mostly. Read more
How is Rippling innovating in the field of HR and IT management for businesses?
3 Comments
JT
Rippling is transforming HR and IT management by unifying payroll, benefits, device provisioning, and compliance into a single, automated platform. Its...Read more
What are some popular integrations for Rippling?
1 Comment
Official Response from Rippling
Hi Steve,
The Rippling App Shop allows you to integrate with over 500 third-party applications like Google Workspace, Slack, and Carta. Some popular...Read more
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